Sat.Sep 23, 2023 - Fri.Sep 29, 2023

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The Top 20 Symptoms of a Weak Development Team

TechEmpower SaaS

When speaking with founders and CEOs, we often hear concerns like this: My project manager is losing confidence in the development team. The PMs are seeing late deliveries and bugs that suggest the devs just aren’t capable enough. I think that poor communication and differing team cultures might be part of the problem, but how can I know for sure? It’s a good question.

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Avoiding the PLG Trap : Office Hours with Oliver Jay

Tom Tunguz

On October 5th at 9:30am Pacific time, Office Hours will host Oliver Jay , former CRO at Asana & executive at Dropbox. Having worked at two of the most successful bottoms-up SaaS companies, Oliver understands the product-led growth motion better than most. Recently, he’s written about the PLG trap. “Although the PLG approach yields rapid initial adoption and growth, scaling a PLG company is a different story.

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Dear SaaStr: What Are The Biggest Problems You Face as a Startup Founder?

SaaStr

Dear SaaStr: What Are The Biggest Problems You Face as a Startup Founder? The list of problems is endless (this is one of the hardest parts of the job), but let me try to order a few of the biggest challenges roughly based on stage: Pre-Revenue: Finding a Truly Great Co-Founder That is Just as Committed as You. Some of us can go the distance as solo founders, and others of us can find a great co-founder, or perhaps a COO … later.

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Selling Smarter, Not Harder: Rethinking the Sales Cycle with L’areal Lipkins

Predictable Revenue

Collin Stewart of the Predictable Revenue Podcast sought answers to pressing questions in an engaging conversation with L’areal Lipkins. The post Selling Smarter, Not Harder: Rethinking the Sales Cycle with L’areal Lipkins appeared first on Predictable Revenue.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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What Builders Talk About When They Talk About AI

Andreessen Horowitz

The foundation models we use today aren’t just beating humans at Jeopardy, or playing Go at a supernatural level, or powering better recommendation engines—they’re changing and creating new user behavior across art, design, games, medicine, coding, and even human relationships. And the broad impact of this wave of AI is already creating the sort of massive value we’ve seen with other platform shifts, like the internet, mobile, cloud.

More Trending

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5 Types of Tools That Can Help Improve Your Customer onboarding process

Inturact

Acquiring new customers can sometimes be a real nightmare, so it’s no surprise that the sales team has a huge sigh of relief once a client has registered. Unfortunately, this doesn’t mean that the job is done. After registration, you want to ensure that the client will stay and to do so you need to pay attention to the customer onboarding process.

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How to Use Marketing Experimentation to Boost Your Marketing ROI

User Pilot

Product marketing is a nuanced, fast-paced, and multi-faceted endeavor. In a competitive environment with no guarantees, marketing experimentation serves as a surefire way to maximize reach, optimize conversions, and improve the user experience. In this guide, we’ll walk you through what marketing experiments are, why you should run them, how to conduct experiments successfully, and seven experiments to try for yourself!

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Personal Branding for Introverts: How I’m Managing my Anxiety While Growing on Social Media

Buffer Resources

Some things you need to know about me: I’m an introvert and I’m shy. And, to build up my business, I’ve been actively building my personal brand on social media for three years. These things seem rather at odds with each other, don’t they? Before you ask, introversion and shyness are not one and the same. For example, I prefer my own company — preferably curled up with a novel — to socializing because of my low social battery (introvert).

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How Nimble CRM Slashed Data Entry Time by 95% for DLA Ignite

Nimble - Sales

About DLA Ignite Meet DLA Ignite, where innovation meets sales strategy. With Tim Hughes leading the organization as CEO and Co-Founder, this dynamic business consulting company has been shaking up the business world for seven years. They’re all about transforming organizations by showing them the power of social media in their sales strategy – a […] The post How Nimble CRM Slashed Data Entry Time by 95% for DLA Ignite appeared first on Nimble Blog.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Dear SaaStr: Is It Ridiculous To Call Yourself the CEO When Your Startup is Tiny?

SaaStr

Dear SaaStr: Is It Ridiculous To Call Yourself the CEO When Your Startup is Tiny? I used to feel that way, at least a bit. I used to look at tiny little startups and wince when a founder went around talking about himself as “CEO”. But then I had to learn how to Sell to Big Customers, and Sell to Power. And what I learned is customers care. Customers and prospects want to talk to the CEO.

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AccessAlly Review

The Daily Egg

For this software, you’re going to need two things: one, be an online coach, trainer, or course creator, and two, know how. The post AccessAlly Review appeared first on The Daily Egg.

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Clouded Judgement 9.29.23 - Rates Keep Going Up

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Rates Keep Going Up Rates continue to push higher, as the aftershock of the Fed’s “Higher for Longer!!” messaging reverberates through the markets. Yesterday the 10Y hit 4.7% which was up from it’s high of ~4.5% last week.

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Release Notes | September 2023: FastSpring Improves ACH Authorization Rates and Updates Trial UI

FastSpring

Release notes is our monthly highlight of our great features coming out on the FastSpring platform so you’ll be able to pick up and go with the latest features for your store. If you want to know more about FastSpring, reach out to our sales team for a demo , or try it yourself. Improved User Experience in Free Trial UI We’re always looking for ways to improve user experience in our application.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Dear SaaStr: What is The Biggest Difference Between Running a 10 Person Startup and a 100 Person Startup?

SaaStr

Dear SaaStr: What is The Biggest Difference Between Running a 10 Person Startup and a 100 Person Startup? The biggest structural difference is you have to hire all the VPs by employee 50–100. You won’t be able to scale this far without a full management team — VPs of Sales, Marketing, Product, Engineering, Customer Success at least. But the toughest personal challenge for many CEOs is letting go.

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Internxt Review

The Daily Egg

If you’re worried that massive tech conglomerates are spying on your data and using your information for world domination, then this software. The post Internxt Review appeared first on The Daily Egg.

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Artisanal Emails

Tom Tunguz

Artisanal chocolate, artisanal candles, artisanal silk scarves. What about an artisanal email? LLM’s powerful content generation abilities will soon automate many emails we send. Sales teams have started using software that identifies leads, researches them, identifies commonalities (a shared university affiliation or a passion for a sports team), drafts the email, & sends it.

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Announcing: Comprehensive Reporting for Free and Paid Trials

FastSpring

Looking to leverage FastSpring’s subscription capabilities and want to try out reports for yourself? Sign up for a demo or check out our free trial. Trials are the gateway to growth for many SaaS and software companies. Understanding the dynamics of those trials is at the heart of optimized trial conversion rates — which helps you achieve product-led growth.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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SaaS Couples Counseling for Sales & Marketing with Greenhouse’s CMO and VP Enterprise

SaaStr

Theoretically, the relationship between sales and marketing should be easy –– after all, these teams are responsible for pulling in more business and increasing revenue. However, it is often the case that relationships are complicated between these teams, and sometimes they can even butt heads. Unfortunately, this type of tension is all too common and plagues many companies.

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What does it take to raise capital, in SaaS, in 2023?

Point Nine Land

Unveiling the 2023 SaaS Funding Napkin At the annual SaaStr conference in San Mateo three weeks ago, I delved into fundraising trends in 2023, discussing the implications of investors’ new-found love for efficiency vs. growth at all costs for founders, and why you should expect AI to come up in (almost) every pitch meeting. Here’s a recording of the talk for those interested.

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How to Send Better Email: 7 Ways To Level Up Your Email Skills Today

Buffer Resources

Like many others, I read and reply to hundreds of emails every week and I have for years. And as with anything — some emails are so much better than others. Some emails truly stand out because the person took time to research, or they shared their request quickly. There are a lot of things that can take an email from good to great, and in this post, we’re going to get into them.

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The Economic Case for Generative AI (presentation)

Andreessen Horowitz

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. To date, a handful of large companies have captured the value created by advances in AI.

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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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How Is AI Going To Impact The SaaS Landscape Over The Coming Years with a16z GP Kristina Shen

SaaStr

How is AI going to impact the software and SaaS landscape of the next couple of years and also the next 5-10 years? Kristina Shen, General Partner at a16z, shares some insights into the present and future of generative AI at this week’s Workshop Wednesday, held every Wednesday at 10 a.m. PST. The Most Surprising Thing About VC This Year Shen has been in venture capital for 12 years now, and it’s been a crazy ride to watch the whole bull market back in ‘10 and ‘11 when 10x revenue was insanely ex

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Where to Allocate Marketing Budgets in 2023/2024

Sales Hacker

Over the past year, we’ve had tons of founders ask where they should be prioritizing their marketing dollars and resources considering the wild economic year that 2023 has unfolded as. Based on an annual Gartner report on CMO spend for 2023, 71% said that they lack the budget to fully execute their strategies in 2023, predicting that it will remain as restrictive in 2024.

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She’s Grown An Audience of 20k+ Subscribers in Less Than A Year – Here’s How

Buffer Resources

Meet Chenell Basilio , a savvy creator who stumbled upon the power of newsletters almost by accident. Starting with a simple curiosity about how others were successfully growing their email lists, Chenell embarked on a journey of research and discovery with Growth in Reverse. Eight months later, she boasts an impressive following of over 20,000 subscribers who eagerly await her weekly deep-dive newsletters.

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AI Food Fights in the Enterprise

Andreessen Horowitz

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. Ali Ghodsi, CEO and cofounder of Databricks, and Ben Horowitz, cofounder of a16z, explain the data wars happening inside and outside enterprises and how they could impact the evolution of LLMs. [00:38] Why

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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My App Stack: Jessica Gilmartin, Chief Marketing Officer of Calendly

SaaStr

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader. Last week we had a great one with Sarah Scharf, VP of Marketing of Vanta, check it out here. This week we have Jessica Gilmartin, Chief Marketing Officer of Calendly!

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Infinicept and Datacap Join Forces to Provide Software Companies with a Complete Embedded Payments Solution

Infinicept

DENVER, September 26, 2023 — Infinicept, a leading provider of embedded payments, and Datacap Systems, Inc., leading hardware and processor-agnostic omnichannel payments provider, today announced a partnership to provide coordinated support for vertical software companies on their embedded payments journeys. Infinicept’s embedded payments platform, PayOps, and Payfac as a Service, Launchpay.

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GTM 61: Two M&A Exits in One Calendar Year by Harnessing the Power of Deep Relationships with Dan Reich

Sales Hacker

Dan Reich is a serial entrepreneur, investor, and writer and has been building companies since he was a teenager. Some of the companies that he founded include: TULA Skincare which was acquired by Proctor & Gamble – Troops.ai which was acquired by Salesforce – Spinback which was acquired by Buddy Media and then acquired by Salesforce.

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