Predictable Revenue
SEPTEMBER 5, 2022
Explore the top 5 sale coaching models used by high-performing sales leaders to maximize your return on investment and help reps retain sales training knowledge. The post Top 5 Sales Coaching Models Used By Top-Performing Sales Leaders appeared first on Predictable Revenue.
Sales Hacker
SEPTEMBER 8, 2022
One of the oldest truisms in sales is that recruiting new clients costs more than retaining them ( five to 25 times more costly, depending on the industry). The recent news about inflation has all companies rightfully worried about their short-term financial prospects. Companies targeting B2B buyers must work twice as hard to retain clients who may be looking to cut costs.
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yoursales
SEPTEMBER 8, 2022
How to Reduce Sales Friction with Salesflare Tasks. As CRM systems go Salesflare belongs squarely in the upper echelon for sure. With – among many great features – automatic activity logging, automatic contact creation, and an endless array of integration possibilities to top it off. All of these features contribute to reduced friction in the sales process.
Totango
SEPTEMBER 6, 2022
What Is a QBR? How to Make Quarterly Business Reviews Count. A quarterly business review (QBR) gives you four opportunities per year to showcase the value your product delivers to customers. For a SaaS company, an excellent QBR strategy can help you ensure you’re providing a product experience that will make customers want to renew their subscription during renewal time.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
SEPTEMBER 3, 2022
Dear SaaStr: What Are The Top Things to Know Before Starting a SaaS Startup? Top of my list: Picking a mediocre co-founder just doesn’t work. You can’t settle here. You have to find someone at least as good as you, ideally better. And importantly, at least as committed. A mediocre “coder” CTO because you can’t code … won’t really work out. A mediocre “business guy” that can’t really marketing and sales won’t really get you those key early customers.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Inturact
SEPTEMBER 7, 2022
Customer success has changed drastically over the years, but the global pandemic has impacted the SaaS customer success process the most.
Predictable Revenue
SEPTEMBER 9, 2022
Yoav Susz joins the Predictable Revenue podcast to discuss how contract management can shorten the outbound sales cycle and provide a better customer experience. The post How Contracts Can Put The Wind In Everyone’s Sales appeared first on Predictable Revenue.
Tom Tunguz
SEPTEMBER 6, 2022
By my rough estimation, there are approximately 30m monthly active web3 users (getting closer to that 100m user mark! ) The activity rates of those users mirror web2 finance apps. MixPanel recorded the activity rate of web2 finance apps at 10.7% DAU/MAU. In other words, 11% of users who use the app every month, also use it daily. Dune Analytics provides insight into the DAU / MAU of Ethereum users for August.
Sage Intacct
SEPTEMBER 9, 2022
If they're being honest with themselves, any successful SaaS company will probably admit that their CFO had a large hand in their good fortune.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
SEPTEMBER 9, 2022
Dear SaaStr: When Should You Sell Your Startup? Having been through the acquisition process 4x — twice as a founder, twice as a start-up exec, here’s my list of when and if to sell. Don’t take it literally. Most startups never get a single good acquisition offer, ever. So logic does state, take the best, good offer you get. It may be your last.
The Daily Egg
SEPTEMBER 8, 2022
In the online world, what your customers see is how they will perceive your brand. Case in point—3 out of 4 consumers. The post How To Repair Your Online Reputation appeared first on The Daily Egg.
Tom Tunguz
SEPTEMBER 8, 2022
This chart holds the secret to successful hiring of go-to-market teams. What is it? A stack rank of attributes within HubSpot account executive candidates that correlate to quota attainment. Preparation, adaptability, domain experience, & intelligence topped the list. Closing ability correlated negatively. The pushier the account executive, the worse the result.
Intercom, Inc.
SEPTEMBER 9, 2022
In the past five years, we’ve seen neural network technology really take off into its own. GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SaaStr
SEPTEMBER 9, 2022
Back in the day, premium comp for some software sales execs made simple and easy sense. Traditional software had 90% gross margins, and the classic enterprise sales reps, the best ones, could close a million or more dollars a year. Paying them 20% all-in on what they closed was easy, a 5:1 ratio ratio. Close a million, make $200k. Close two million, make $400k.
The Daily Egg
SEPTEMBER 6, 2022
We know about the challenges associated with finding funding for a small business, especially when you may not want a hard credit. The post Best Small Business Loans with No Credit Check Compared appeared first on The Daily Egg.
Andreessen Horowitz
SEPTEMBER 7, 2022
Over the past several years, the field of fintech infrastructure has exploded with venture capital investment and entrepreneurial attention. Between the emergence of Stripe, Plaid, and other category-defining decacorns; the continued launches of financial services offerings from non-banks like Apple … The post Foundations for Successful Fintech Infrastructure (and Several Tradeoffs to Consider) appeared first on Andreessen Horowitz.
Intercom, Inc.
SEPTEMBER 6, 2022
Large changes are hard to understand, and harder to debug. At Intercom, we deliver complex changes in a series of small, controlled, easy-to-understand steps. Small changes are easier to build and faster to review, enabling us to deliver value to customers more quickly. This is the seventh post in a series exploring our product principles. Here, Aidan discusses our engineering principle “Build in small steps”.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
SaaStr
SEPTEMBER 5, 2022
So there is a lot of triage going on in VC land these days. VCs have to figure out where to put their money, and their time, when the public markets are still down 50% from their peaks and late stage, follow-on capital has almost evaporated. Things are still very good in SaaS. The top Cloud and SaaS leaders are growing faster than ever. But the public markets are brutal, and it’s rippled all through venture capital.
The Daily Egg
SEPTEMBER 9, 2022
Whether you’re scanning a document or downloading multiple files from the internet, it’s often useful to be able to turn them into. The post How To Combine PDF Files appeared first on The Daily Egg.
Sage Intacct
SEPTEMBER 6, 2022
CFOs should use metrics to intelligently shape and inform their strategies regardless of their industry. But when your industry moves at breakneck speeds as it does for SaaS companies, the metrics, and your visibility around them, become more than helpful. They become indispensable to creating a shared consciousness on the direction of the business.
Intercom, Inc.
SEPTEMBER 7, 2022
It’s been an incredible summer here at Intercom – so let’s close it out with some hot new features! ??. It’s no secret that customer experience is the key differentiator for online customers today. That’s why our latest updates have been built to help you deliver the most personalized, contextual, and convenient experience possible. So without further ado, let’s dive into what we’ve built for you over the past month.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaStr
SEPTEMBER 6, 2022
SaaStr Annual is Almost Here! September 13-14-15. THE OFFICIAL SAASTR ANNUAL ATTENDEE NEWSLETTER. Hey SaaStr Annual Attendees, We’re just 1 week away from SaaStr Annual 2022 taking place next week, Sept 13, 14 + 15 at the San Mateo County Events Center. Here are few important reminders before you arrive: Early Badge Pick-Up and Health & Safety Open Sunday + Monday .
The Daily Egg
SEPTEMBER 3, 2022
Facebook is the most popular social networking site in the world, with nearly three billion active users. It’s great for staying in. The post How to Remove Reviews From Facebook appeared first on The Daily Egg.
Sales Hacker
SEPTEMBER 6, 2022
When setting sales goals for your retail employees — or for any employee, really — there are usually two things to keep in mind: Those goals need to be realistic and clearly defined. But I urge you to think of a third aspect — motivation. What drives your retail employees to achieve the goals you set for them? I’ve been leading sales teams since 2014, and believe me when I say I’ve seen a few things.
The SaaS CFO
SEPTEMBER 8, 2022
SaaS revenue models are changing, and so should our SaaS metrics. A SaaS founder emailed me recently about the customer lifetime value metric. His SaaS company has significant usage revenue in addition to traditional subscription MRR. However, traditional SaaS metrics are commonly set up for just one revenue stream. Customer lifetime value (LTV or CLTV) […].
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
SaaStr
SEPTEMBER 7, 2022
There are so many great partner and Friends of SaaStr events around SaaStr Annual, especially on SaaStr Nights, on Tuesday, Sep 14. I wanted to highlight a fun one just added — “Run-as-A-Service at SaaStr Annual”! We used to do a Fun Run before Annual through 2018, but it got too big and complicated. Stripe is hosting it Tuesday morning, and just sign up here.
The Daily Egg
SEPTEMBER 3, 2022
Ranking on the first page of Google is no easy task, so it can be shocking to find a negative news article. The post How To Remove News Articles From The Internet appeared first on The Daily Egg.
ChurnZero
SEPTEMBER 8, 2022
This is a guest post by Sara Barnes , vice president of Customer Success at Skilljar. Every Customer Success team focuses on keeping customers engaged and ultimately, preventing churn. But as a company scales and brings in new accounts, CSMs can start to feel like Lucy and Ethel in the chocolate factory—the customers keep rolling along faster than CSMs can properly manage them!
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