Sat.Sep 03, 2022 - Fri.Sep 09, 2022

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Top 5 Sales Coaching Models Used By Top-Performing Sales Leaders

Predictable Revenue

Explore the top 5 sale coaching models used by high-performing sales leaders to maximize your return on investment and help reps retain sales training knowledge. The post Top 5 Sales Coaching Models Used By Top-Performing Sales Leaders appeared first on Predictable Revenue.

Sales 173
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7 Steps to Maximize Your Renewal Success Rate

Sales Hacker

One of the oldest truisms in sales is that recruiting new clients costs more than retaining them ( five to 25 times more costly, depending on the industry). The recent news about inflation has all companies rightfully worried about their short-term financial prospects. Companies targeting B2B buyers must work twice as hard to retain clients who may be looking to cut costs.

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How to Reduce Sales Friction with Salesflare Tasks

yoursales

How to Reduce Sales Friction with Salesflare Tasks. As CRM systems go Salesflare belongs squarely in the upper echelon for sure. With – among many great features – automatic activity logging, automatic contact creation, and an endless array of integration possibilities to top it off. All of these features contribute to reduced friction in the sales process.

Sales 79
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What Is a Quarterly Business Review? Three Keys to a Great QBR

Totango

What Is a QBR? How to Make Quarterly Business Reviews Count. A quarterly business review (QBR) gives you four opportunities per year to showcase the value your product delivers to customers. For a SaaS company, an excellent QBR strategy can help you ensure you’re providing a product experience that will make customers want to renew their subscription during renewal time.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Dear SaaStr: What Are The Top Things to Know Before Starting a SaaS Startup?

SaaStr

Dear SaaStr: What Are The Top Things to Know Before Starting a SaaS Startup? Top of my list: Picking a mediocre co-founder just doesn’t work. You can’t settle here. You have to find someone at least as good as you, ideally better. And importantly, at least as committed. A mediocre “coder” CTO because you can’t code … won’t really work out. A mediocre “business guy” that can’t really marketing and sales won’t really get you those key early customers.

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5 SaaS Customer Success Trends You Need to Follow in 2022

Inturact

Customer success has changed drastically over the years, but the global pandemic has impacted the SaaS customer success process the most.

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How Contracts Can Put The Wind In Everyone’s Sales

Predictable Revenue

Yoav Susz joins the Predictable Revenue podcast to discuss how contract management can shorten the outbound sales cycle and provide a better customer experience. The post How Contracts Can Put The Wind In Everyone’s Sales appeared first on Predictable Revenue.

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Web3 Users Are Just Like Web2 Users

Tom Tunguz

By my rough estimation, there are approximately 30m monthly active web3 users (getting closer to that 100m user mark! ) The activity rates of those users mirror web2 finance apps. MixPanel recorded the activity rate of web2 finance apps at 10.7% DAU/MAU. In other words, 11% of users who use the app every month, also use it daily. Dune Analytics provides insight into the DAU / MAU of Ethereum users for August.

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6 Ways to Build a More Effective SaaS Finance Team

Sage Intacct

If they're being honest with themselves, any successful SaaS company will probably admit that their CFO had a large hand in their good fortune.

Finance 105
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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VCs and The Three Types of Struggling Startups

SaaStr

So there is a lot of triage going on in VC land these days. VCs have to figure out where to put their money, and their time, when the public markets are still down 50% from their peaks and late stage, follow-on capital has almost evaporated. Things are still very good in SaaS. The top Cloud and SaaS leaders are growing faster than ever. But the public markets are brutal, and it’s rippled all through venture capital.

Startup 354
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How To Repair Your Online Reputation

The Daily Egg

In the online world, what your customers see is how they will perceive your brand. Case in point—3 out of 4 consumers. The post How To Repair Your Online Reputation appeared first on The Daily Egg.

Branding 316
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Systematizing Go-To-Market Hiring

Tom Tunguz

This chart holds the secret to successful hiring of go-to-market teams. What is it? A stack rank of attributes within HubSpot account executive candidates that correlate to quota attainment. Preparation, adaptability, domain experience, & intelligence topped the list. Closing ability correlated negatively. The pushier the account executive, the worse the result.

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The new dawn of Machine Learning

Intercom, Inc.

In the past five years, we’ve seen neural network technology really take off into its own. GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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The Broken State of SaaS Sales Rep Comp

SaaStr

Back in the day, premium comp for some software sales execs made simple and easy sense. Traditional software had 90% gross margins, and the classic enterprise sales reps, the best ones, could close a million or more dollars a year. Paying them 20% all-in on what they closed was easy, a 5:1 ratio ratio. Close a million, make $200k. Close two million, make $400k.

Scale 345
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Best Small Business Loans with No Credit Check Compared

The Daily Egg

We know about the challenges associated with finding funding for a small business, especially when you may not want a hard credit. The post Best Small Business Loans with No Credit Check Compared appeared first on The Daily Egg.

Business 315
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Foundations for Successful Fintech Infrastructure (and Several Tradeoffs to Consider)

Andreessen Horowitz

Over the past several years, the field of fintech infrastructure has exploded with venture capital investment and entrepreneurial attention. Between the emergence of Stripe, Plaid, and other category-defining decacorns; the continued launches of financial services offerings from non-banks like Apple … The post Foundations for Successful Fintech Infrastructure (and Several Tradeoffs to Consider) appeared first on Andreessen Horowitz.

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Intercom’s product principles: Building in small steps to deliver maximum customer value

Intercom, Inc.

Large changes are hard to understand, and harder to debug. At Intercom, we deliver complex changes in a series of small, controlled, easy-to-understand steps. Small changes are easier to build and faster to review, enabling us to deliver value to customers more quickly. This is the seventh post in a series exploring our product principles. Here, Aidan discusses our engineering principle “Build in small steps”.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Dear SaaStr: When Should You Sell Your Startup?

SaaStr

Dear SaaStr: When Should You Sell Your Startup? Having been through the acquisition process 4x — twice as a founder, twice as a start-up exec, here’s my list of when and if to sell. Don’t take it literally. Most startups never get a single good acquisition offer, ever. So logic does state, take the best, good offer you get. It may be your last.

Startup 335
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How To Combine PDF Files

The Daily Egg

Whether you’re scanning a document or downloading multiple files from the internet, it’s often useful to be able to turn them into. The post How To Combine PDF Files appeared first on The Daily Egg.

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Sales Training Games and Goals: 4 Steps to Successfully Motivate Retail Employees

Sales Hacker

When setting sales goals for your retail employees — or for any employee, really — there are usually two things to keep in mind: Those goals need to be realistic and clearly defined. But I urge you to think of a third aspect — motivation. What drives your retail employees to achieve the goals you set for them? I’ve been leading sales teams since 2014, and believe me when I say I’ve seen a few things.

Sales 121
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Built for you: Tooltips, new support languages, personalized posts, and much more

Intercom, Inc.

It’s been an incredible summer here at Intercom – so let’s close it out with some hot new features! ??. It’s no secret that customer experience is the key differentiator for online customers today. That’s why our latest updates have been built to help you deliver the most personalized, contextual, and convenient experience possible. So without further ado, let’s dive into what we’ve built for you over the past month.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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1 Week to SaaStr Annual!! Know Before You Go

SaaStr

SaaStr Annual is Almost Here! September 13-14-15. THE OFFICIAL SAASTR ANNUAL ATTENDEE NEWSLETTER. Hey SaaStr Annual Attendees, We’re just 1 week away from SaaStr Annual 2022 taking place next week, Sept 13, 14 + 15 at the San Mateo County Events Center. Here are few important reminders before you arrive: Early Badge Pick-Up and Health & Safety Open Sunday + Monday .

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How to Remove Reviews From Facebook

The Daily Egg

Facebook is the most popular social networking site in the world, with nearly three billion active users. It’s great for staying in. The post How to Remove Reviews From Facebook appeared first on The Daily Egg.

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Give Your Executive Team the Metrics They Need to Succeed

Sage Intacct

CFOs should use metrics to intelligently shape and inform their strategies regardless of their industry. But when your industry moves at breakneck speeds as it does for SaaS companies, the metrics, and your visibility around them, become more than helpful. They become indispensable to creating a shared consciousness on the direction of the business.

Metrics 115
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How to Calculate LTV with Variable Revenue

The SaaS CFO

SaaS revenue models are changing, and so should our SaaS metrics. A SaaS founder emailed me recently about the customer lifetime value metric. His SaaS company has significant usage revenue in addition to traditional subscription MRR. However, traditional SaaS metrics are commonly set up for just one revenue stream. Customer lifetime value (LTV or CLTV) […].

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Dear SaaStr: What Do VCs Offer Besides Money?

SaaStr

Dear SaaStr: What Do VCs Offer Besides Money? Many VCs in the end only offer money and advice you often don’t need (which can be worse than no advice at all). But the VCs most valuable to me did/do: 1. Catharsis. Beyond your co-founders, few others may be along for the whole journey. Your VCs are. Think about it — who else is so invested in your long-term success?

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How To Remove News Articles From The Internet

The Daily Egg

Ranking on the first page of Google is no easy task, so it can be shocking to find a negative news article. The post How To Remove News Articles From The Internet appeared first on The Daily Egg.

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QBR Meeting Agendas: Best Practices for QBR Prep

Totango

How to Make Your QBR Meeting Agenda Count. A quarterly business review (QBR) allows you to bring together your executives and your clients’ executives to assess the health of their business and your relationship, discuss their future goals and plans, and strategize how you can deliver more value to them. These meetings can play a crucial role in your customers’ overall health and success.