SaaStr
OCTOBER 18, 2022
There are so many metrics out there these days on how public SaaS companies are doing. Versus last week, last month, etc. etc, So many metric sometimes it’s a little hard to get a handle on what they all mean. The latest Bessemer Parting the Cloud summarized it all I think with one helpful metric: SaaS multiples are down 75% from a year ago. .
The Daily Egg
OCTOBER 16, 2022
Are your competitors outranking you? If they are, it’ll have a negative impact on your business, blog, or whatever kind of website. The post 7 Easy Steps to Improve SEO Ranking appeared first on The Daily Egg.
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Predictable Revenue
OCTOBER 20, 2022
Jane Portman joins the Predictable Revenue podcast to discuss why segmentation is key for email marketing and how to properly segment outbound sales campaigns. The post Why Segmentation is Key for SaaS Email Marketing appeared first on Predictable Revenue.
Andreessen Horowitz
OCTOBER 20, 2022
In this episode of a16z Live, we are joined by Titan co-founder and co-CEO Clayton Gardner; a16z General Partner Anish Acharya; and a16z growth partner, Alex Immerman. … The post Titan’s Clayton Gardner on How the Fintech Market is Changing appeared first on Andreessen Horowitz.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Totango
OCTOBER 20, 2022
Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. Here we’ve identified the 13 most essential qualities to consider when hiring a CS manager. We’ll cover these below, along with five best practices to follow when bringing a new customer success manager aboard your team.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Tom Tunguz
OCTOBER 18, 2022
Yesterday, Office Hours hosted Carilu Dietrich, marketer at Atlassian & advisor to many iconic product-led growth companies (PLG). She’s seen many different types of businesses from startups to massive publicly traded software companies. Her unique vantage point on the tension facing the companies pursuing both PLG & classic selling formed the basis of most of our conversation.
SaaS Metrics
OCTOBER 20, 2022
Marketing is complicated, and it’s only getting more so. To stand out in a competitive market, you need to manage all the moving parts of your marketing strategy, including web development and design, email marketing, social media management, SEO, content creation and distribution, paid search advertising, and much more in one place. Read more.
Inturact
OCTOBER 19, 2022
One of the most crucial things you must do for your business is to make early investments in staff onboarding, training, and education. It will help you narrow the skill gaps and develop talent in the workplace.
SaaStr
OCTOBER 18, 2022
Dear SaaStr: Should I Cap Commissions of My Top Salespeople? They Make So Much. Not until the company is very big — if even then. It’s often the case that top sales reps close 2x to as much as 5x as much as an average rep. With the exact same / equal leads. And you may even end up with a rep that makes 8x or more than the average, if they can close just a ton of revenue.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
The Daily Egg
OCTOBER 16, 2022
People sell their ecommerce businesses for many reasons. Some online store owners feel that they’ve put their heart and soul into the. The post 7 Easy Steps to Sell an Ecommerce Business appeared first on The Daily Egg.
Tom Tunguz
OCTOBER 15, 2022
“Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better.” A friend recommended rereading Nassim Taleb’s Antifragile given the macroeconomic backdrop, which I did this weekend. How does a software company become stronger throughout this volatility? One way is to ensure a healthy customer base.
Predictable Revenue
OCTOBER 17, 2022
Learn how to keep your outbound sales team motivated to reach quota with this step-by-step guide to building an effective SDR compensation plan. The post Quick Guide to SDR Compensation appeared first on Predictable Revenue.
SaaStr
OCTOBER 19, 2022
It’s more accessible than ever to become an entrepreneur and founder in the modern SaaS market. There’s demand for virtually any type of product you can think of, which can be as general or as specific as you’d like. Many startups kick things off with one founder, but just as many have been successful with two co-founders. Like any partnership or business venture, being a founder or co-founder takes a lot of communication and planning upfront to increase the likelihood of success.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
The Daily Egg
OCTOBER 17, 2022
After starting an ecommerce business, setting your website up, and incorporating all the products you want to sell, it’s time to start. The post What Is Shopping Cart Abandonment All About? The Complete Guide appeared first on The Daily Egg.
Intercom, Inc.
OCTOBER 19, 2022
At Intercom, we believe trust is at the core of every relationship between a business and its customers. As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with.
Andreessen Horowitz
OCTOBER 18, 2022
When most people think of Brazil, the country’s golden beaches, world-class soccer players, and famous Carnaval festival spring to mind. Top of mind for us, however, is Brazil’s financial regulation. Over the past decade, the government has introduced regulatory changes … The post Brazil’s Surprising Fintech Tailwind appeared first on Andreessen Horowitz.
SaaStr
OCTOBER 16, 2022
Dear SaaStr: What Percentage of Startups That Are Acquired Remain Successful? It’s all over the place: Google bought Android and YouTube and turned them into top core products. Salesforce grew Mulesoft, ExactTarget, and so far, Slack and all grew well after their acquisitions. In fact, Salesfeorce’s mutiple Clouds today are really built on top of its biggest acqusitions.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
The Daily Egg
OCTOBER 20, 2022
Google Workspace and Office 365 (now a part of Microsoft 365) are productivity suites that offer a variety of tools for businesses. The post Google Workspace vs. Office 365 appeared first on The Daily Egg.
IT World
OCTOBER 17, 2022
Businesses plotting investments in new Macs or iPads should delay their plans for a few weeks ahead of Apple’s refresh announcements, which are expected soon. While the company doesn’t seem to be planning a special event , the new product updates will still matter to IT purchasers. What to expect. Apple will introduce new Macs and iPads equipped with some variant of the recently introduced M2 processors.
Clouded Judgement
OCTOBER 21, 2022
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Data Engineering Survey The folks at Airbyte are running a survey of data engineers. Please consider completing it if your profession is in the data space. I’ll share the results here! Link : [link] Are Software Companies Cheap or Fairly Valued?
SaaStr
OCTOBER 21, 2022
So recently, we were collecting feedback from our 200+ sponsors at SaaStr Annual, and I noticed something odd. Our Sponsor NPS this year was 75, which is high in general and especially high for event sponsors. But when we then went to talk to them, we mostly got complaints. It took me a cycle to figure out why, but the answer was obvious: we weren’t asking for feedback the right way.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
The Daily Egg
OCTOBER 20, 2022
If you’ve always wanted to run an ecommerce business but don’t feel like starting from scratch, consider buying an established one. It’s. The post 5 Easy Steps to Buy a Shopify Store appeared first on The Daily Egg.
IT World
OCTOBER 18, 2022
Microsoft on Tuesday announced its first “moment” update for Windows 11, one of the periodic updates the company signaled last month that includes the Amazon Appstore, Tabbed File Explorer and Taskbar enhancements. As it noted in September with the launch of the Windows 11 2022 Update , Microsoft said it would be periodically adding new features and experiences in Windows 11, similar to the company’s “ feature experience packs ” in the past.
Sales Hacker
OCTOBER 19, 2022
Sales compensation planning can be a tricky beast to tame — but know that you’re not alone. I asked 12 incredible sales leaders across the SaaS industry to share their biggest challenges with comp planning and how to overcome them. Read on, take notes, and avoid these roadblocks as you get 2023 comp planning underway. Then, I’ll help you take it to the next level with QuotaPath’s newest free resource — our Compensation Hub.
SaaStr
OCTOBER 16, 2022
Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 5 Interesting Learnings from HubSpot at $1.7 Billion in ARR. Your Customer Success Team Probably Really Are Just Gap Fillers. The Confusing and Confounding Advice on Capital Efficiency.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
The Daily Egg
OCTOBER 21, 2022
Picture this: you’ve spent the time and money on a new PPC ad campaign and taking great photos of your products. Now, The post 6 Ways to Design Your Ecommerce Website (Examples) appeared first on The Daily Egg.
IT World
OCTOBER 20, 2022
As office workers continue to be confronted with a proliferation of SaaS applications, IT managers are wary of becoming locked into a single app or closed environment. Tackling the issue head-on, Google is on a path to further close the gap between employees and their favorite work tools through the expansion of third-party integrations across its Workplace platform.
Andreessen Horowitz
OCTOBER 18, 2022
… The post Crypto Startup School: relaunched and expanded appeared first on Andreessen Horowitz.
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