Sat.Oct 15, 2022 - Fri.Oct 21, 2022

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SaaS Multiples Are Down 75% From a Year Ago

SaaStr

There are so many metrics out there these days on how public SaaS companies are doing. Versus last week, last month, etc. etc, So many metric sometimes it’s a little hard to get a handle on what they all mean. The latest Bessemer Parting the Cloud summarized it all I think with one helpful metric: SaaS multiples are down 75% from a year ago. .

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7 Easy Steps to Improve SEO Ranking

The Daily Egg

Are your competitors outranking you? If they are, it’ll have a negative impact on your business, blog, or whatever kind of website. The post 7 Easy Steps to Improve SEO Ranking appeared first on The Daily Egg.

Business 352
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Why Segmentation is Key for SaaS Email Marketing

Predictable Revenue

Jane Portman joins the Predictable Revenue podcast to discuss why segmentation is key for email marketing and how to properly segment outbound sales campaigns. The post Why Segmentation is Key for SaaS Email Marketing appeared first on Predictable Revenue.

Marketing 278
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Titan’s Clayton Gardner on How the Fintech Market is Changing

Andreessen Horowitz

In this episode of a16z Live, we are joined by Titan co-founder and co-CEO Clayton Gardner; a16z General Partner Anish Acharya; and a16z growth partner, Alex Immerman. … The post Titan’s Clayton Gardner on How the Fintech Market is Changing appeared first on Andreessen Horowitz.

Marketing 112
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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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13 Customer Success Manager Skills to Look for When Hiring

Totango

Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. Here we’ve identified the 13 most essential qualities to consider when hiring a CS manager. We’ll cover these below, along with five best practices to follow when bringing a new customer success manager aboard your team.

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Five Pillars of PLG with Carilu Dietrich

Tom Tunguz

Yesterday, Office Hours hosted Carilu Dietrich, marketer at Atlassian & advisor to many iconic product-led growth companies (PLG). She’s seen many different types of businesses from startups to massive publicly traded software companies. Her unique vantage point on the tension facing the companies pursuing both PLG & classic selling formed the basis of most of our conversation.

Scale 306
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4 Ways a HubSpot-Certified Partner Can Drive the Marketing Efforts of SaaS Companies

SaaS Metrics

Marketing is complicated, and it’s only getting more so. To stand out in a competitive market, you need to manage all the moving parts of your marketing strategy, including web development and design, email marketing, social media management, SEO, content creation and distribution, paid search advertising, and much more in one place. Read more.

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5 Best Onboarding Software For New Hires In 2022

Inturact

One of the most crucial things you must do for your business is to make early investments in staff onboarding, training, and education. It will help you narrow the skill gaps and develop talent in the workplace.

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6 Ways to Design Your Ecommerce Website (Examples)

The Daily Egg

Picture this: you’ve spent the time and money on a new PPC ad campaign and taking great photos of your products. Now, The post 6 Ways to Design Your Ecommerce Website (Examples) appeared first on The Daily Egg.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Dear SaaStr: Should I Cap Commissions of My Top Salespeople? They Make So Much

SaaStr

Dear SaaStr: Should I Cap Commissions of My Top Salespeople? They Make So Much. Not until the company is very big — if even then. It’s often the case that top sales reps close 2x to as much as 5x as much as an average rep. With the exact same / equal leads. And you may even end up with a rep that makes 8x or more than the average, if they can close just a ton of revenue.

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Antifragility as a Competitive Advantage in 2022

Tom Tunguz

“Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better.” A friend recommended rereading Nassim Taleb’s Antifragile given the macroeconomic backdrop, which I did this weekend. How does a software company become stronger throughout this volatility? One way is to ensure a healthy customer base.

Churn 240
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Quick Guide to SDR Compensation

Predictable Revenue

Learn how to keep your outbound sales team motivated to reach quota with this step-by-step guide to building an effective SDR compensation plan. The post Quick Guide to SDR Compensation appeared first on Predictable Revenue.

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7 Easy Steps to Sell an Ecommerce Business

The Daily Egg

People sell their ecommerce businesses for many reasons. Some online store owners feel that they’ve put their heart and soul into the. The post 7 Easy Steps to Sell an Ecommerce Business appeared first on The Daily Egg.

Business 328
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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What It Takes to Be a Founder in Today’s SaaS Landscape with HubSpot Co-founders Brian Halligan and Dharmesh Shah (Pod 600 + Video)

SaaStr

It’s more accessible than ever to become an entrepreneur and founder in the modern SaaS market. There’s demand for virtually any type of product you can think of, which can be as general or as specific as you’d like. Many startups kick things off with one founder, but just as many have been successful with two co-founders. Like any partnership or business venture, being a founder or co-founder takes a lot of communication and planning upfront to increase the likelihood of success.

Scale 271
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Clouded Judgement 10.21.22

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Data Engineering Survey The folks at Airbyte are running a survey of data engineers. Please consider completing it if your profession is in the data space. I’ll share the results here! Link : [link] Are Software Companies Cheap or Fairly Valued?

Cloud 130
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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

At Intercom, we believe trust is at the core of every relationship between a business and its customers. As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with.

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What Are Options for Domain Registration All About? The Complete Guide

The Daily Egg

Before you start working on building an online presence, you need to know your options for securing your perfect domain name. While. The post What Are Options for Domain Registration All About? The Complete Guide appeared first on The Daily Egg.

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Straight Facts About PayFacs: What Every ISV Should Know

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Many software companies are exploring PayFac-as-a-Service providers in an effort to drive more embedded payments revenue and gain greater control over the customer experience. But there are nuances in a PayFac relationship that often get downplayed – nuances that can impact the risk and resource responsibilities of software providers. In this webinar, integrated payments veteran, Pete Uselman discusses the following: What is a PayFac?

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5 Interesting Learnings from Paycom at $1.2 Billion in ARR

SaaStr

So Paycom is a quiet SaaS leader you probably don’t know that much about unless you are in payroll or HR services. I don’t really know as much about them as I should. But they are both a winner in general — and in today’s new world. At $1.2B ARR, they’re growing at a health 30%, very profitable — and worth almost $20 Billion.

Scale 265
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Brazil’s Surprising Fintech Tailwind

Andreessen Horowitz

When most people think of Brazil, the country’s golden beaches, world-class soccer players, and famous Carnaval festival spring to mind. Top of mind for us, however, is Brazil’s financial regulation. Over the past decade, the government has introduced regulatory changes … The post Brazil’s Surprising Fintech Tailwind appeared first on Andreessen Horowitz.

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Get ready for the next big thing in Macs and the iPad Pro

IT World

Businesses plotting investments in new Macs or iPads should delay their plans for a few weeks ahead of Apple’s refresh announcements, which are expected soon. While the company doesn’t seem to be planning a special event , the new product updates will still matter to IT purchasers. What to expect. Apple will introduce new Macs and iPads equipped with some variant of the recently introduced M2 processors.

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What Is Shopping Cart Abandonment All About? The Complete Guide

The Daily Egg

After starting an ecommerce business, setting your website up, and incorporating all the products you want to sell, it’s time to start. The post What Is Shopping Cart Abandonment All About? The Complete Guide appeared first on The Daily Egg.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Top SaaStr Content for the Week: Chestnut, Lemkin, HubSpot, Point Nine and lots more!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 5 Interesting Learnings from HubSpot at $1.7 Billion in ARR. Your Customer Success Team Probably Really Are Just Gap Fillers. The Confusing and Confounding Advice on Capital Efficiency.

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12 Leaders on the Top 10 Sales Compensation Challenges in 2023

Sales Hacker

Sales compensation planning can be a tricky beast to tame — but know that you’re not alone. I asked 12 incredible sales leaders across the SaaS industry to share their biggest challenges with comp planning and how to overcome them. Read on, take notes, and avoid these roadblocks as you get 2023 comp planning underway. Then, I’ll help you take it to the next level with QuotaPath’s newest free resource — our Compensation Hub.

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Microsoft rolls out first 'moment' update for Windows 11; Win 10 22H2 now available

IT World

Microsoft on Tuesday announced its first “moment” update for Windows 11, one of the periodic updates the company signaled last month that includes the Amazon Appstore, Tabbed File Explorer and Taskbar enhancements. As it noted in September with the launch of the Windows 11 2022 Update , Microsoft said it would be periodically adding new features and experiences in Windows 11, similar to the company’s “ feature experience packs ” in the past.

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5 Easy Steps to Buy a Shopify Store

The Daily Egg

If you’ve always wanted to run an ecommerce business but don’t feel like starting from scratch, consider buying an established one. It’s. The post 5 Easy Steps to Buy a Shopify Store appeared first on The Daily Egg.

Business 312
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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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Dear SaaStr: What Percentage of Startups That Are Acquired Remain Successful?

SaaStr

Dear SaaStr: What Percentage of Startups That Are Acquired Remain Successful? It’s all over the place: Google bought Android and YouTube and turned them into top core products. Salesforce grew Mulesoft, ExactTarget, and so far, Slack and all grew well after their acquisitions. In fact, Salesfeorce’s mutiple Clouds today are really built on top of its biggest acqusitions.

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Episode 4: NCR Payments | Connected Commerce and Payments Trends

Infinicept

[link] Our guest on this podcast is Diana Mehochko, COO of NCR Payments. We talk about payment trends – including connected commerce, embedded payments and embedded finance – and how they fit together. We also cover how we can balance the need to deliver connected, seamless solutions that meet. Source.

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Google opens up Workspace with slew of third-party integrations

IT World

As office workers continue to be confronted with a proliferation of SaaS applications, IT managers are wary of becoming locked into a single app or closed environment. Tackling the issue head-on, Google is on a path to further close the gap between employees and their favorite work tools through the expansion of third-party integrations across its Workplace platform.

SaaS 105