Predictable Revenue
MAY 9, 2022
The best outbound sales emails all share a few common characteristics. This post will walk you through how to master each of these traits and increase your reply rates. The post How to Write Outbound Sales Emails That Convert appeared first on Predictable Revenue.
SaaStr
MAY 10, 2022
Dear SaaStr: How Fast Should your Monthly Growth Be from $0 to $1M ARR? I can tell you after 30+ SaaS investments including 5 unicorns … it doesn’t really matter how long it takes you to get to the first $1m ARR, per se. I’ve invested in start-ups that got there in 6–9 months. I’ve invested in start-ups that got there in 4 years. My first decacorn investment had no revenue at all its first 2 years, despite trying.
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Totango
MAY 10, 2022
A customer engagement strategy is critical for retaining and growing SaaS clients. It’s especially important to engage executives and stakeholders to ensure retention. In this blog, we’ll look at the essentials of a customer engagement strategy, particularly how to use it to engage enterprise clients. After considering what a customer engagement strategy is and its benefits, we’ll offer ten key tips for keeping enterprise executives and stakeholders engaged.
The Daily Egg
MAY 12, 2022
As two of the most popular cloud storage systems, Google Drive and Dropbox give you everything you need to store your documents, The post Dropbox Vs. Google Drive appeared first on The Daily Egg.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Tom Tunguz
MAY 9, 2022
How much further can the market decline? The answer is quite a bit more. That may be hard to believe given the falls from recent highs in software companies approach 70% collapses. I went through my archives and found this post from 2017 that showed that the most expensive stock at the time was Veeva at 11.7x forward. Today, CloudFlare tops the list at 22.2x.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
MAY 13, 2022
A customer journey can be defined as the interactions a customer has with your brand from the very first time they engage with you to the point of purchase. It’s another way of saying the customer lifecycle, or the steps your customers take from the time they first become aware of your brand to the point at which they become your brand’s biggest advocate. .
The Daily Egg
MAY 10, 2022
Wix and Weebly are two highly popular website builders, giving you the opportunity to quickly create a site that looks great. Through. The post Wix Vs. Weebly appeared first on The Daily Egg.
Tom Tunguz
MAY 10, 2022
The past three days may be the most eventful in web3 ever. Crypto assets have fallen by half or more, following their software counterparts. The attack on an algorithmic stablecoin’s peg harkens back to Druckenmiller breaking the Bank of England. All the tumult in the crypto markets will catalyze change. Here are my five mid-year predictions for the major evolutions that arise in response.
SaaStr
MAY 10, 2022
The other day, I asked Doug Pepper to join us for our podcast and YouTube to talk about where the venture markets really are today. Doug has done it all, from being the first seed investor in Marketo all the way to being a growth investor in Calendly, Loom, Braze, Lattice, and much more: My key take-aways: #1. VC remains open — at least for deals < $1B valuation.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Predictable Revenue
MAY 10, 2022
Matt Melymuka, Founder of PeakSpan Capital, joined the Predictable Revenue podcast to discuss what’s wrong with the revenue growth at all costs model. The post What’s Wrong with the Revenue Growth At All Costs Model appeared first on Predictable Revenue.
The Daily Egg
MAY 11, 2022
HelloFax is a decent online fax service. It offers an easy-to-use interface, converts your existing fax numbers, and lets you manage a. The post HelloFax Review appeared first on The Daily Egg.
Intercom, Inc.
MAY 11, 2022
Complexity hampers our ability to move quickly. At Intercom, keeping it simple means being deliberate about getting things into our customers’ hands in the most straightforward way. We often fall into the trap of assuming that the more complex a product, the more powerful it is. At Intercom, we steer away from complexity and keep things simple. Keeping things simple leads to solutions that are easier to build and maintain, and more intuitive for our customers.
SaaStr
MAY 9, 2022
So despite what you might see on Twitter, venture capital isn’t in a tailspin. Good deals are still getting done every day. It takes a little longer now, and valuations are lower, but the best ones will still get funded. There is plenty of capital out there. With one big exception: The Unicorn Round. Why? There just isn’t enough room at that valuation — at least not right now.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Andreessen Horowitz
MAY 13, 2022
The market has taken a downturn, and every other blog or tweetstorm seems to offer the same general advice: conserve cash, extend runway, shift from focusing on growth to focusing on efficiency. We’ve advised many of our later stage growth companies through market ups and downs, and we’ve realized that, when the market dips, founders. Read More. The post A Framework for Navigating Down Markets appeared first on Future.
The Daily Egg
MAY 11, 2022
Web.com is one of the largest and oldest website builders and web hosting solutions on the market today, servicing more than 3. The post Web.com Review appeared first on The Daily Egg.
Intercom, Inc.
MAY 13, 2022
Customer service is the ongoing support provided to a customer throughout the entire customer journey. . You could argue that what constitutes a good customer service experience can vary by customer and industry, but there’s no denying that people’s expectations are higher than ever. . Businesses today have to prioritize customer service solutions that leave their customers feeling heard, appreciated, and valued. .
SaaStr
MAY 9, 2022
We’re still just gearing up for SaaStr Europa 2022 in Barcelona on June 7-8 , but for folks looking to get in front of 10,000 SaaS founders and Cloud execs in September … just FYI our sponsorships are now 75% Sold Out: Super Golds are entirely sold out. Diamonds are entirely sold out. Decacorn is entirely sold out. Only one Platinum Plus is left. 80% of ancillary assets are gone.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Andreessen Horowitz
MAY 11, 2022
This is an excerpt from Talent: How to Identify Energizers, Creatives, and Winners Around the World by Tyler Cowen and Daniel Gross (St. Martin’s Publishing Group, May 2022). Cowen is an economics professor at George Mason University, co-author of the Marginal Revolution blog, and co-founder of Marginal Revolution University. Gross is the founder of startup.
Unbounce
MAY 11, 2022
We earthlings are always searching for a sense of belonging. That’s right, even in marketing. Who knew? Whether you’re new to a marketing role, still getting your foot through the door, or a master of the game—the forever-changing nature of the marketing world can get downright exhausting and, at worst, lonely. Trust us: We’ve been there.
Intercom, Inc.
MAY 13, 2022
A marketing funnel is a model that visualizes the path customers take from becoming aware of a product or service to purchasing it. In short, it shows the process for turning leads into customers from a marketing perspective. Generally speaking, marketing funnels are built around five key stages in the customer buying process: . Awareness . Interest .
SaaStr
MAY 12, 2022
The biggest mistake you can make as a founder when you hire your first VP of Sales is stepping out of sales. I see this again, and again. It only works with the very best VPs of Sales. Every other first VP of Sales needs you doing at least half of what you were doing before. — Jason BeKind Lemkin #???????????? (@jasonlk) May 10, 2022. So much of classic SaaStr content is on getting that first VP of Sales hire right.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Andreessen Horowitz
MAY 12, 2022
We at a16z started investing in bitcoin in 2013 , several years before we had a dedicated crypto fund. We have always been big believers in Bitcoin , its unique history and its foundational role in crypto. . It’s hard to … The post Investing in Lightspark appeared first on Andreessen Horowitz.
IT World
MAY 11, 2022
Two years of COVID-19 has changed how many organizations and their IT departments function. The shift in priorities, particularly when it comes to issues like supporting remote and hybrid work models, has cut across industries. But one sector — healthcare — has had a much different experience and different needs. As someone who used to manage IT for a healthcare provider and has worked on a number of healthcare IT projects since then, I was curious to see what changes IT departments for hospital
Intercom, Inc.
MAY 13, 2022
A marketing campaign is a well-planned and executed strategy for increasing brand recognition, engagement, sales, and/or customer loyalty. . There are many different types of marketing approaches that can be incorporated into a marketing campaign. Examples include: . Search engine marketing where you strategically position your content at the top of search engine results. .
SaaStr
MAY 12, 2022
CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Offering its services as a freemium-based model, CircleCI recognizes driving trials as the cornerstone of a go-to-market strategy for any developer tool. . Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Totango
MAY 13, 2022
Choosing the best customer engagement platform for your needs can make a massive difference in the success of your SaaS business. Knowing how your customers feel and what they’re thinking is essential for their satisfaction and your revenue growth. The best way to gain this information is through customer engagement. Onboarding is one of the first times your customer engages with your business.
Andreessen Horowitz
MAY 10, 2022
MongoDB CTO Mark Porter has been on all sides of the technology industry. He was most recently CTO of core technology and transport at Grab, a super-app serving Southeast Asia, and prior to that held leadership roles at Amazon Web Services and Oracle, among other places. In this interview, he shares his views on the. Read More. The post MongoDB CTO On Working with Cloud Providers and Working in Southeast Asia appeared first on Future.
Intercom, Inc.
MAY 13, 2022
Customer lifetime value (CLV, also known as CLTV), represents the total estimated amount a customer is expected to spend on your products or services over the course of their lifetime. To estimate CLV, you must first assign a specific value to each of your customers. You do this by calculating the average value of each customer purchase and the purchase frequency rate.
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