Sat.Jun 25, 2022 - Fri.Jul 01, 2022

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Why Competition Is So Bitter in SaaS: Oligopolies and Dominant Strategy Equilibriums

SaaStr

In many segments, competition-to-the-almost-death seems the norm in SaaS. Just look at Larry Ellison or Marc Benioff. While both seemed to have mellowed a bit recently, you can still see it in their eyes, their press releases, their ads in the Wall Street Journal. Ellison and Benioff clearly want to kill their competitors. And each other. Every day.

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How Customer Loyalty Can Drive B2B SaaS Business Growth

Totango

Customer loyalty is a key to repeat business and referral generation for any business model. For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. This blog will look at why customer loyalty is vital for B2B SaaS businesses and how successful companies effectively cultivate it.

B2B 114
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3 Tips For Hiring An IT Managed Services Company

SaaS Metrics

The invention of modern technologies and the dawn of the internet enable customers to shop for products and services online. Besides, it allows them more freedom to decide which brand to shop from. This increases competition between business enterprises with similar offerings on the market. To keep up with the market competition, Read more. The post 3 Tips For Hiring An IT Managed Services Company first appeared on SaaS Metrics.

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AnyDesk Review

The Daily Egg

AnyDesk is a capable remote access solution for personal use or small-scale commercial IT support. It is reasonably affordable, easy to configure. The post AnyDesk Review appeared first on The Daily Egg.

Scaling 324
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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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Salesloft, Zendesk, Salesforce and More: “There’s No Slowdown Yet”

SaaStr

With all the doom and gloom on Twitter, you could be forgiven for thinking SaaS customers have somehow evaporated. And perhaps they will. But not today. Not today. Kyle Porter, CEO of Salesloft, was kind enough to share that well into nine-figures of ARR, they are not only growing 53%, but hit the plan early for this quarter — and are seeing no signs of any slowdown, at least not yet.

B2B 354

More Trending

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Form specialist Caroline Jarrett on designing surveys that work

Intercom, Inc.

?. For years, people have been abusing surveys. From dull subject lines to the wrong questions, from sending out questionnaires after the fact to sending them way too often, there is a lot that organizations have gotten wrong about how to design a survey. Today’s guest is fighting to preserve the value of surveys in the face of all this misuse. Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which in

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FlexJobs Review

The Daily Egg

The modern workforce prioritizes flexible working options more than ever. Busy parents want to balance parenthood with work, and solopreneurs want to. The post FlexJobs Review appeared first on The Daily Egg.

Business 296
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Zendesk and Anaplan: A Tale of Two Very Similar, And Very Different, $10B SaaS Acquisitions

SaaStr

So two big PE $10B deals happened in SaaS this week, one agreed, the other closed. And the difference are so stark, they highlight all the changes in SaaS in just a few months: Zendesk agreed to be acquired a PE syndicate for $10.2 Billion , going private. Anaplan’s deal to be acquired by PE firm Thoma Bravo for $10.4 Billion closed. Not only were the prices basically identical, but so were a few other facts: Both had a nice, roughly similar premium price (usually necessary to get a deal done t

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Asking Users to Complete Tough Mudders to Use Your Product

Tom Tunguz

Funnel optimization for web3 companies will become critical to their success. Token grants cost 4-7x than traditional customer acquisition techniques. Other techniques, like incentivized referral, improve the economics but still tally 19 month payback periods. A year-and-a-half might be fine for a SaaS company selling a $50k to $100k ARR product, but long-term viability demands achieving 3-6 month paybacks of modern web2 consumer companies.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Use Comedy To Drive Brand Awareness

Predictable Revenue

Shelby Dash and Kristina Clifford joined the Predictable Revenue podcast to discuss how to use comedy in your content marketing to drive brand awareness. The post How to Use Comedy To Drive Brand Awareness appeared first on Predictable Revenue.

Branding 147
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Toast POS Review

The Daily Egg

Toast POS almost made it onto our top list of The Best Restaurant POS Software. Unfortunately, certain major pitfalls kept it out. The post Toast POS Review appeared first on The Daily Egg.

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One Thing Your Team and Investors Always Need to See: A Clear Path

SaaStr

One of the few you can see a clear path to $100B ARR for. — Jason BeKind Lemkin #???????????? (@jasonlk) June 23, 2022. There are a lot of “VC-ism”, and one you hear a bit is The Clear Path. What’s that? It’s a way of summarizing the combination of current growth, TAM and future prospects into where things are going. E.g., “Yes, it’s early, but there’s a clear path to $10m-$20m ARR just doing what they are doing today.”. ”There are challenges, but with that level of growth, there’s a cle

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8 Proven tactics to increase your social commerce sales

Unbounce

More people are shopping online than ever before. Online sales are expected to make up 22.3% of retail sales overall by 2023. A big part of ecommerce is using social media to engage audiences and build an authentic brand. But now, social media can also be used as an ecommerce market of its own: social commerce. If you’re a chronic social media scroller, you’ve probably seen typical social media ads that include an embedded link that takes you to the product page.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Financial Reporting and Forecasting in a Multidimensional World

Sage Intacct

Even for seasoned SaaS CFOs that have been in the subscription revenue sector for years, reporting and forecasting can be daunting processes. Not to mention the tight deadlines finance teams frequently operate under.

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Corel WordPerfect Review

The Daily Egg

Corel’s WordPerfect is an all-in-one office suite solution designed to help you produce high-quality work with features for personal productivity and flexible. The post Corel WordPerfect Review appeared first on The Daily Egg.

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5 Interesting Learnings from Zendesk at $1.6 Billion in ARR

SaaStr

So we’ve done so many great things with Zendesk over the years, and now it’s the end of one era for Zendesk — and the beginning of a new one. It’s now “going private” for $10.2 Billion. It may well IPO again in just a few years, we’ll see. But this will be one of the last chances we get to see its financials and metrics as a public company.

SMB 299
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The Top 5 Mistakes European Startups Make in US Expansion

Kellblog

This is a cross-post to Kellblog of the first post in a six-part series that I wrote for Balderton Capital as part of my work there. The first two posts are already up on Balderton’s Build website, while the remaining four will be rolling out at the rate of about once/week over the next four weeks. This series was both a lot of work and a lot of fun.

Startup 128
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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6 Change Management Hacks for Sales and Marketing Alignment that Lasts

Sales Hacker

Account-based marketing (ABM) is a growth tactic and revenue accelerator, but many sales reps and even sales leaders are skeptical about this approach. ABM doesn’t work without tight sales and marketing alignment. To get there, sales needs to be all in. That’s why the most important factor for ABM success is sustained change management. Learn: Why is sales and marketing alignment important to ABM?

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Google Drive Review

The Daily Egg

Google Drive is one of the most popular cloud storage services on the market today, with more than 1 billion users worldwide. The post Google Drive Review appeared first on The Daily Egg.

Cloud 195
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Top SaaStr Content for the Week: Gusto CEO, RevenueCat CTO, Intercom CEO, Notion CRO, and More!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Be Careful Hiring “Dualies” — Folks That Are a VP of More Than One Thing. AngelList: Seed Rounds Have Fallen 50% in Volume Since March. Big Companies Don’t Churn.

CTO Hire 296
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Time for a mid-year browser security check

IT World

We’ve reached the mid-point of 2022 and when it comes to security, I feel like we’re not making much headway. I still see people report they’re getting scammed, ransomed, and attacked on a regular basis — and for many users the browser is becoming the most important part of whatever platform you use. So now is a good time to review your browsers, and any extensions you’ve installed to beef up security.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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How to Create Your Ideal Rep Profile (IRP) — Definition, Steps & Skills

Sales Hacker

Every closed deal requires two parts: the right buyer and the right seller. The right buyer is one who’s the ideal fit for your solutions. The right seller is one who has what it takes to guide the deal through the sales cycle and eventually, across the finish line. If one side of the equation isn’t quite right, there’s no deal. The vast majority of organizations have the first half of the equation down pat.

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Microsoft Office 365 Review

The Daily Egg

Microsoft 365 is the new and improved version of the former Office 365. It’s the gold standard when it comes to office. The post Microsoft Office 365 Review appeared first on The Daily Egg.

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Dear SaaStr: How Many Sales Reps Do I Need?

SaaStr

Dear SaaStr: How Many Sales Reps Do I Need? More than you probably would think. You can back into how many sales reps you’ll need in SaaS. First, figure out how much revenue you need to close in the next twelve months. Because that’s more than now. Second, calculate a reasonable attainable quota for your closers, your Account Executives. This is generally derivate of your deal size.

Scale 277
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Establishing a Single Source of Truth for Smart Recurring Revenue Management

Sage Intacct

One of the biggest roadblocks encountered by SaaS companies involves a lack of data centralization. An approach that puts all your company’s data in one centralized location across employees and departments is known as a single source of truth (SSOT).

Revenue 110
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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ASP.NET Authentication: A Practical Guide

Frontegg

ASP.NET, also known as Active Server Pages Network Enabled Technologies, is an open-source and server-side web-application framework. It’s designed for web development to build dynamic web sites, applications and services. Let’s learn more about ASP.Net Authentication in detail. What Is ASP.NET Authentication? ASP.NET is an open source framework by Microsoft for building modern web applications, services, and sites using.NET.

Azure 105
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Use Outreach? Here’s How to Do Personalization at Scale

Sales Hacker

As a leader, you’re looking to answer the age-old question: How can my team use the most effective content for the right people at the right time? The challenge many sales and post-sales teams face is finding the balance between volume and precision. They’re seeking the sweet spot between reaching people at scale and personalizing touchpoints for a high return on investment.

Scale 103
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SaaStr Annual 2022 Expands Its VIP Inclusion Program to 2,000. Please Apply NOW and Join Us!!

SaaStr

Equality, Inclusion and Balance have been part of SaaStr’s core values since inception. Starting in 2017, we added a no-cost VIP program for women and other less-represented founders and SaaS execs without full budget to attend SaaStr Annual, and we then expanded the program to 1,000+ participants, and reproduced it at SaaStr Europa 2018, 2019 and 2022.

Travel 263