Predictable Revenue
JULY 20, 2022
Julian Marcuzzi joined the Predictable Revenue podcast to discuss why SDR talent management is so important. The post Why SDR Talent Management Is So Important appeared first on Predictable Revenue.
Totango
JULY 22, 2022
When facing a struggling economy, it’s more important than ever to keep your customers engaged and reminded of why your products and services are critical to their success. You need to remain top-of-mind to ensure you stay relevant to your clients’ business and can continue to drive growth through retention and expansion. Leveraging customer success technology can help you implement the best practices that will enable you to efficiently engage and retain customers, as well as key stakeholders.
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Sales Hacker
JULY 18, 2022
We all know customer retention is more important than ever. Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. This piece looks at how to harness the power of sales automation for customer retention with 5 ready-made, templated processes , and 5 best practices to consider on your automation journey.
Tom Tunguz
JULY 18, 2022
In 2018 at Saastr, Jason Lemkin & I talked about private equity becoming an increasingly aggressive buyer of venture-backed software companies. Last year, private equity firms inhaled $29 billion dollars’ worth of startups - a twenty-year record and 50% more than the previous peak. The high-water mark underscored the importance of private equity sponsors as an exit avenue for startups in black Sharpie marker.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
JULY 18, 2022
Gartner: businesses will spend $100,000,000,000 more on software in 2023 than 2022. Yes, $100B more in 2023. Startups: THIS IS THE WORSE RECESSION SINCE THAT TULIP THING I READ ABOUT IN SCHOOL pic.twitter.com/qGKuXLchFQ. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) July 15, 2022. So Gartner has its latest report out on worldwide IT forecasts, taking into account inflation, the Ukraine invasion, current effects, and other volatility today.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Predictable Revenue
JULY 18, 2022
Can outbound sales survive without cold calling? Here are our top tips to help you navigate sales prospecting where mass outreach is legally restricted. The post How To Do Outbound Sales If You’re Legally Restricted appeared first on Predictable Revenue.
Tom Tunguz
JULY 19, 2022
What is the difference between web2 & web3, really? Yes, there are tokens and initial coin offerings and drops and discords. But, today, they resemble each other quite a bit. Here’s my mental model: Imagine a startup that sells sports cards. A web2 architecture for this app would have five parts. A transaction database: user 1 sold card ABC to user 3.
SaaStr
JULY 21, 2022
Dear SaaStr: A Big Potential Customer Just Asked for Our Financials. We Haven’t Raised Much. What Do We Do? The key I think we've learned from prior cycles is being honest. Hiding this as a start-up doesn't help. They just assume the risk — or they don't. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) July 19, 2022.
The Daily Egg
JULY 20, 2022
After 60 hours of researching and testing more than 40+ link-building tools on the market, we determined that SEMrush Backlink Gap is. The post Best Link Building Tools Compared appeared first on The Daily Egg.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Intercom, Inc.
JULY 21, 2022
Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. Ever since the beginning, our mission has been to make internet business personal, and the podcast has played a big role in that. What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through custome
Tom Tunguz
JULY 17, 2022
I wish I had a chart of the bid/ask spread in venture capital today. The bid/ask spread in VC is the difference between the post-money valuation between a VC (the bidder) & a company (seller). In the past few years, the spread has been tight. The market is liquid. Many startups sell shares to buyers at mutually attractive prices. Like the old stock trading floors with brokers yelling at each other, but in our era, we negotiate over Zoom coffees instead.
SaaStr
JULY 22, 2022
So there’s a new competitor out there, that we haven’t seen in a long time. No, it’s not That Other Vendor that you directly compete with. No, it’s not that Huge Vendor that claims to do everything. No, it’s not that scrappy new player that just raised a round. It’s Inflation. The reality is for most of us for all time eternal in business software the biggest competitor wasn’t another vendor doing sort of the same thing, but really, all the other vendors
The Daily Egg
JULY 22, 2022
GoToConnect is an intuitive business phone system that helps you communicate and collaborate seamlessly. It offers a comprehensive suite of features, easy. The post GoToConnect Review appeared first on The Daily Egg.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Intercom, Inc.
JULY 20, 2022
At Intercom, we’re focused on the future, and we’re taking bold steps to get there. But when we make technical decisions, we like to be conservative. In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. We value this familiarity because we understand that the important problems to be solved are the ones that deliver customer or business value.
Tom Tunguz
JULY 21, 2022
“We need to start doing more with less. Finance told us our budget is decreasing by 20%.” This sentence echoes in conference rooms across many software buyers today, irrespective of whether the business is healthy. Boards push prudence during a time of recession, which cascades through the organization. Management teams expect to reduce operating expense by 20% predominantly through headcount reductions or hiring freezes - everyone from sardine startups to public megalodons.
SaaStr
JULY 16, 2022
There’s a common meme in Venture Capital that traction is tough to quantify, but you know it when you see it. Well, let’s take a stab at it anyway. Quantifying it. Because I don’t think Initial Traction is at all nebulous in SaaS — and I think it occurs earlier than many think. Here’s a Discrete definition of Initial Traction: ARR of $1m or more.
The Daily Egg
JULY 20, 2022
Your business’s payment gateway is the intermediary between your customers and your ability to make money. We researched dozens of the most. The post Best Payment Gateways Compared appeared first on The Daily Egg.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Sage Intacct
JULY 21, 2022
Wow, an IPO is a massive milestone! It signifies that your company is a clear forerunner in its market and that it’s run and managed effectively. Going public is something a company’s leadership can be incredibly proud of.
Andreessen Horowitz
JULY 21, 2022
Since our inception in 2009, Andreessen Horowitz has been a Silicon Valley venture capital firm. This was highly intentional on our part. Historically, the largest number of great technology companies emerged from Silicon Valley for good reason – the network … The post a16z is Moving to the Cloud appeared first on Andreessen Horowitz.
SaaStr
JULY 21, 2022
Yes, valuations are way down. But less discussed is the evaporation of liquidity: – Founder's secondary is way down, now absent in most rounds. – IPO market frozen. – M&A way down. We acted in 2H'20-Q1'22 like liquidity didn't matter. We'll see if in the end it does or not. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) July 19, 2022.
The Daily Egg
JULY 22, 2022
Trello and Asana are probably the first names you encounter when looking up the best project management software. The former is a. The post Trello vs. Asana appeared first on The Daily Egg.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Unbounce
JULY 19, 2022
Affiliate marketing has been growing in popularity over the past few years. For 20% of marketers , affiliate marketing is now their most important stream of revenue. So if you’ve got no idea what affiliate marketing is, it’s time to brush up on your knowledge, as you’re sure to be missing out on valuable additional sales! Affiliate marketing is growing so fast ’cause it brings many benefits—such as increased revenue and traffic—for businesses.
Intercom, Inc.
JULY 19, 2022
At Intercom, we obsess about our customers’ success. . We study our customer’s wants, needs, and behaviors so we can deeply understand their problems and provide the right solutions. Research and data science play a major role in surfacing holistic insights about our customers and ensuring we’re building products that drive real value. To ensure we build the fullest picture of our customers and their needs, we created a new function called RAD (research, analytics, and data science) about 18 mon
SaaStr
JULY 21, 2022
We’re less than 60 days away from SaaStr Annual 2022! Sep 13-15 in the SF Bay Area!! Open-air. Fully vaxxed. Outdoor festival-style. 10,000 SaaS founders, VCs and execs! 4,000+ meetings and braindates! 500+ VCs! 250+ speakers. We’ve opened session registration and here are the Top 5 Sessions (So Far!) Check out your favorites and get 20% off your tickets below!
The Daily Egg
JULY 21, 2022
Before you spend a lot of time reading, we’ll cut right to the chase. All in all, Bluehost is a better web. The post Bluehost Vs. GoDaddy appeared first on The Daily Egg.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Andreessen Horowitz
JULY 20, 2022
As the successful businesses of tomorrow launch in multiple countries at a time, opportunities abound for ambitious startups looking to build the internal software systems these companies will need to grow. . For decades, startups largely followed a well-trodden playbook for … The post The Company of the Future is Default Global appeared first on Andreessen Horowitz.
Intercom, Inc.
JULY 16, 2022
A customer data platform is software that pulls in multiple data streams into one consistent database that helps to organize and manage customer data. . Whenever a company collects data on a customer – whether it’s in a point of sale (POS) or customer relationship management (CRM) system, a website or social media interaction, an email or customer service communication, or any other channel – all that information can be aggregated and stored in a customer data platform (CDP). .
SaaStr
JULY 20, 2022
So a great founder doing tens of millions in ARR recently asked me what I thought of doing a “small IPO” at they approached $100m in ARR. It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. But I thought I’d take a deeper look at one example, Weave. Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled.
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