Totango
AUGUST 5, 2022
A client onboarding questionnaire helps you gather the information you need for excellent client relationships that promote long-term loyalty. Asking the right questions is key to effectively using this powerful customer success tool. What Is a Client Onboarding Questionnaire? A client onboarding questionnaire is a list of discovery questions administered to a new client to help you better serve their needs.
Tom Tunguz
AUGUST 1, 2022
How much value does a successful software startup create per dollar of venture investment? About 10x, though it’s volatile. Let’s call the value generated per venture dollar the MOIC (multiple on invested capital). MOIC = value_at_exit / total_VC_dollars_raised. Over the last 30 years, a venture dollar invested in a successful US software startup generated $10 of value.
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SaaStr
JULY 30, 2022
Dear SaaStr: What should you not say to a VC during a pitch meeting? A few things: “We hope to sell for $20m-$100m in a few years to a BigCo. ” While this may be the right strategy, the VCs likely won’t make enough money off an outcome like this. You won’t sound ambitious enough. “We’re a bit burnt out after doing this for years. ” I feel you. I’ve been there.
The Daily Egg
AUGUST 5, 2022
With so much competition, getting into the ecommerce space can be challenging. Cutting through the noise and succeeding online requires a solid. The post The Complete Guide to Buying an Ecommerce Business appeared first on The Daily Egg.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Intercom, Inc.
AUGUST 3, 2022
Our products and platform have come a long way since Intercom was founded 11 years ago, and while our innovation is absolutely something to be proud of, we’re especially proud of the company culture we’ve built in tandem. We’ve never strayed from our vision, and we’ve stuck to our values – that’s allowed us to attract incredibly talented, innovative people with different, invaluable perspectives, to achieve our mission of making internet business personal. “ 92% of our employees said they would
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaStr
AUGUST 4, 2022
Atleryx, ZoomInfo have blow out quarters today, trade way up. But sure, call it a downturn [link]. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) August 3, 2022. So are we in a downturn in SaaS? Certainly, segments are. eCommerce, video, and more are having post-crazy growth hangovers. And inflation is awful. And startups that had planned on a big up round this year are in many cases, really struggling.
The Daily Egg
AUGUST 2, 2022
In the vast landscape that is the internet, keywords play a crucial role in connecting your website with the customers who need. The post Best Keyword Research Tools Compared appeared first on The Daily Egg.
Intercom, Inc.
AUGUST 3, 2022
Increased response rates, efficiency, and personalization: Welcome to July’s edition of Built for you. In July, newly released research from Harvard Business Review Analytic Service, sponsored by Intercom, revealed what we’ve all been thinking – customer engagement is the key to retention and loyalty. At Intercom, we’re obsessed with our customers’ success, and we’re busy building key features to help you take your customer engagement offering to the next level.
Predictable Revenue
AUGUST 5, 2022
If you want to improve your outbound sales process, keeping an eye on your competitors might help you find the way. The post How To Choose the Best Sales Strategy Based On Your Competition (2022 Edition) appeared first on Predictable Revenue.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
SaaStr
AUGUST 1, 2022
So much has changed in venture capital since the start of the year, and many founders don’t fully understand it. It’s just a radically different business than it was in January. And founders don’t really need to understand all the changes in venture capital. But they should understand some. One is the concept of “reserves”, which is super important to VCs, but not something founders usually need to understand in The Best of Times.
The Daily Egg
AUGUST 3, 2022
If you’re looking to get into the ecommerce world, one of the first decisions you’ll need to make is whether to start. The post The Complete Guide to Buying a Dropshipping Business appeared first on The Daily Egg.
IT World
AUGUST 4, 2022
Drawing from its acquisition of RiskIQ, Microsoft is releasing Defender External Attack Surface Management and Defender Threat Intelligence.
Predictable Revenue
AUGUST 2, 2022
Jordan Crawford joins the Predictable Revenue podcast to discuss how to use data and research to improve your sales development prospecting process. The post How To Find Companies At Scale The Exact Moment They Need You appeared first on Predictable Revenue.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
JULY 31, 2022
Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 8 Signs a New VP Won’t Work Out. And 3 Things Not to Worry So Much About. An updated classic SaaStr guide on how to know if that new VP you worked so hard to find, recruit and get on board … is really going to make it.
The Daily Egg
AUGUST 3, 2022
Shift4Shop (formerly known as 3DCart) is an ecommerce website builder that many users love for its extensive customization capabilities. With a versatile. The post Shift4Shop Review appeared first on The Daily Egg.
IT World
AUGUST 4, 2022
As the global economic downturn continues to deepen, many technology companies are reacting to fears of an incoming recession by putting the brakes on hiring. While lowering payroll costs might seem like an easy way to reduce spending right now, the job landscape remains in a state of flux, with research showing that workers are just as pessimistic about the economic climate as their employers.
Predictable Revenue
AUGUST 1, 2022
Appointment setting is the best way to scale your outbound sales efforts. Learn our top tips for booking more meetings and hiring sales development reps. The post Booking Sales Meetings: Everything You Need To Know appeared first on Predictable Revenue.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SaaStr
AUGUST 3, 2022
Dear SaaStr: When Is the Best Time for a Co-Founder to Leave a Startup? The best time to quit is the earlier of (x) 6 months from the time you’ve decided to move on or (y) at any time when the other founders ask you to. If you’ve truly decided to leave, then it’s time. It’s now time to move on. First, though, make sure you aren’t being too emotional.
The Daily Egg
AUGUST 5, 2022
You want your orders to reach your customers quickly and safely, and investing in the best shipping software is the most reliable. The post Best Shipping Software Compared appeared first on The Daily Egg.
Andreessen Horowitz
AUGUST 3, 2022
Throughout the ongoing review process for the Talent x Opportunity Initiative’s third cohort, we continue to be impressed with the many talented but under-networked founders who are developing new products, tools, and marketplaces. It is not an easy task to … The post Meet the next Talent x Opportunity Founders appeared first on Andreessen Horowitz.
IT World
AUGUST 2, 2022
CryptoLocker. WannaCry. DarkSide. Conti. MedusaLocker. The ransomware threat isn’t going away anytime soon; the news brings constant reports of new waves of this pernicious type of malware washing across the world. It’s popular in large part because of the immediate financial payoff for attackers: It works by encrypting the files on your hard disk, then demands that you pay a ransom, frequently in Bitcoin or other cryptocurrency, to decrypt them.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
SaaStr
AUGUST 4, 2022
Q: What platform is better to track my sales team and measure performance, Pipedrive, HubSpot or Salesforce? On the surface, the best tool likely varies based on the size of your company: Pipedrive is #1 for very small businesses. HubSpot has broken out and is strong in SMBs, especially those using HubSpot for marketing automation as well. Salesforce dominates the enterprise.
The Daily Egg
AUGUST 4, 2022
Fulfillment by Amazon (FBA) has proved to be a total game-changer for millions of Amazon sellers. It’s a desirable asset for any. The post The Complete Guide to Buying an Amazon FBA Business appeared first on The Daily Egg.
Intercom, Inc.
AUGUST 3, 2022
By now, it should come as no surprise that we’re big on product principles. They evolved and were iterated on over years of reflecting and learning from our own successes and failures, of us trying to encode them so that we could create a predictable, repeatable R&D culture. The goal was simple: to help us repeat successes and avoid repeating mistakes.
IT World
AUGUST 3, 2022
In Greek mythology, Zeus punished Sisyphus for cheating death by forcing him to roll a huge boulder uphill for eternity. I suspect Apple’s operations teams feels similarly cursed. Not only have they had to adapt to the pandemic, but they had to mitigate the effect of Russia’s invasion of Ukraine and must now do what they can to salvage affairs as the situation in Taiwan decays , which could be an existential threat to the company and its business.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
AUGUST 3, 2022
Few SaaS leaders have gone through more post-pandemic change than Shopify and Zoom. Zoom came out of 2020-2021 with SMBs no longer growing, but a huge boost in the enterprise. More on that here. And Shopify came out of all this still growing, but not nearly as much as any of us expected. Not due to lack of execution, but due to a rapid return to on-site and IRL shopping.
The Daily Egg
AUGUST 1, 2022
Over a few weeks of research, we’ve compiled a list of the best rank tracking tools. Over a dozen different providers got. The post Best Rank Tracking Tools Compared appeared first on The Daily Egg.
FastSpring
AUGUST 3, 2022
According to the International Monetary Fund, the global economy is expected to slow by nearly 3 percentage points this year from 6.1 to 3.2, and decrease again in 2023. Inflation rates are expected to remain high. There are several things you can do to prepare your go-to-market teams for changes in your prospects’ and customers’ buying behaviors and priorities.
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