Predictable Revenue
SEPTEMBER 26, 2022
Learn how to make sales rapport part of your outbound sales strategy so you can build long-term relationships, generate more referrals, and close more deals. The post How to Build Sales Rapport In 5 Easy Steps appeared first on Predictable Revenue.
SaaS Metrics
SEPTEMBER 29, 2022
Nowadays, there are many effective methodologies for managing large projects. It is worth getting acquainted with their list and learning the most effective methods. Agile Agile methodology is one of the best project management methods. It is currently one of the most popular methodologies. The Agile process involves dividing the project into. Read more.
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Sales Hacker
SEPTEMBER 28, 2022
Customers are coming into the sales process more and more educated, but many organizations are stuck running the same play for everyone. Join Jake Dunlap (Founder & CEO of Skaled) to learn how companies are adapting their B2B processes to this new world—where people are coming in with very different expectations and levels of education. Guest: Jake Dunlap – Founder + CEO of Skaled.
SaaStr
SEPTEMBER 30, 2022
Let’s all be clear, 2021 was insane: * SPACs worth billions with no revenue * Multiples magically tripled * Fintechs with 10% GMs worth same as 80% GMs * #5 in market got same premium as #1 * Growth stage seen as free money * Seed VCs bought in $3B-10B rounds vs sell. — Jason Happy Lemkin (@jasonlk) September 28, 2022. So as we’ve talked about before, these are Strange Days in SaaS.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Totango
SEPTEMBER 30, 2022
Over the past 15 years, we have seen dramatic—even seismic—changes in technology. Whether it’s opening a bank account from the comfort of your couch, navigating an unfamiliar city, or building new relationships, we’re increasingly turning to technology to solve challenges in our personal lives. Businesses, too, now have higher expectations for technology to overcome obstacles and enhance their operations. .
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Tom Tunguz
SEPTEMBER 26, 2022
2020 is the decade of data. Look no further than the massive companies pushing the public & the private market forward: Snowflake, Databricks, Amazon, Azure, Google Cloud. It’s quite possible that data products have created more market cap than any other subsegment of SaaS in the last five years. On October 25th, I’ll share my 10 predictions for data in 2023 at The Impact Data Summit.
IT World
SEPTEMBER 30, 2022
Jetcool says that its use of microconvection enables on-board liquid cooling and makes its devices more effective by a factor of 10, compared to traditional heat sinks or cold plates.
Inturact
SEPTEMBER 26, 2022
Did you know 80% of B2B social media leads are generated through LinkedIn?
SaaStr
SEPTEMBER 28, 2022
Dear SaaStr: What do you look for when hiring a VP of Product for a B2B SaaS? In particular, the dilemma I’m facing is hiring between a SaaS expert or a target market expert. First, I’d go for a SaaS expert over a domain/target market expert in just about any senior hire — VP Product, VP Sales, VP Marketing. The general reason is this: we overvalue domain expertise.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Intercom, Inc.
SEPTEMBER 29, 2022
It’s no secret that businesses today are feeling the financial squeeze. As costs and competition continue to rise, companies need to hone in on activating, engaging, and retaining their customers while minimizing their overheads. Luckily, we’ve launched a new guide to help you achieve just that. These times of change bring opportunities as well as challenges.
Predictable Revenue
SEPTEMBER 30, 2022
Rachel Howourth joins the Predictable Revenue podcast to discuss how to convert B2B sales clients through content marketing and community. The post How to Convert High-Ticket Clients Through Content and Community appeared first on Predictable Revenue.
Clouded Judgement
SEPTEMBER 30, 2022
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! MS CIO Survey There’s a lot of attention on what happens to spending / budgets over the coming 18 months with the broader economy weakening. This week we got a peak into the enterprise buyer mindset with the quarterly CIO survey from MS.
SaaStr
SEPTEMBER 28, 2022
It’s not just you. SaaS is getting more expensive, for a variety of reasons. HubSpot for example, which has been very judicious on holding the line on pricing and ACVs, raised prices 12% for the first time since 2018 — albeit only on new customers: Slack also similarly did its first pricing increase in history recently, of about 10%: Prices are going up in SaaS.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Intercom, Inc.
SEPTEMBER 29, 2022
Our product principles are deeply embedded in Intercom’s culture. Over the years, they’ve helped us keep teams aligned, create products our customers love, and guide our decisions through every roadmap, every strategy meeting, and every onboarding. Recently, we started a blog series exploring the thought process behind each of our product principles, written by the people that know them the best – our R&D team.
Sales Hacker
SEPTEMBER 24, 2022
Building a sales funnel that aligns with your business goals is essential. Each funnel stage defines your steps to turn prospective buyers into customers, even if they’ve never heard of your business before. I’m the head of Product at Datanyze, specializing in sourcing up-to-date prospect contact info to keep your pipeline flowing and sales funnel fresh.
IT World
SEPTEMBER 30, 2022
Let's face it: This wishy-washy world wide web of ours can sometimes be an endless-seeming series of nuisances and annoyances. And while you can take total control of most parts of your Android experience, the web itself is far more wily. From sites where the text is too tiny to ones that bombard you with audio-blaring auto-playing videos (cough, cough, awkward eye darting), wiggling your way around the web can often feel like an exercise in indignance.
SaaStr
SEPTEMBER 29, 2022
Dear SaaStr: How Do I Do My Retention Negotiation in an Acquisition? A few thoughts on retention compensation when you are acquired. First, understand that the acquirer almost certainly already has a strong sense of what they want to do (right or wrong). Even if they haven’t told you yet. Second, understand there are both carrots and sticks that acquirers can employ, and that the retention may involve a combination of both.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Andreessen Horowitz
SEPTEMBER 30, 2022
Get the move upmarket right and you can unlock new users, use cases, and revenue streams. But get it wrong, and you risk losing focus, increasing burn, and stifling product innovation. So how do you prepare? Understand the unique value-add … The post Getting Ready to Move Upmarket appeared first on Andreessen Horowitz.
Chargebee
SEPTEMBER 27, 2022
“I’ve not received the invoice. How do you expect me to pay?” “My team has made the payment. Can you check?” “The payment failed again? It’s frustrating to keep retrying. What’s the issue?” “Can you send me the invoice again? I’ll make the payment then.
IT World
SEPTEMBER 29, 2022
Apple, Google, Microsoft and others have essentially locked users into their web browsers through default settings in their OS platforms, giving the platform makers an unfair advantage over competitors, according to a new report by Firefox maker Mozilla. Mozilla researchers found each platform maker “wants to keep people within its walled garden” by steering mobile and desktop users to Apple Safari, Google Chrome, or Microsoft Edge.
SaaStr
SEPTEMBER 29, 2022
So lots of folks talk about GitLab as a leading in software development and devops, but GitLab also has sort of a quieter cousin that also IPO’d: JFrog. JFrog started off as the #1 binary repository and has expanded from there as a multi-product suite for software development. Fast forward to today, it’s at $270m ARR, growing an impressive 39% a year, and generating positive cash flow.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Intercom, Inc.
SEPTEMBER 29, 2022
Before I became a software engineer, I worked as an editor and a journalist. I have always enjoyed writing, and learned a lot from the work I did everyday. But after transitioning into tech, I realized that a lot of people who switch careers try to hide or at least diminish their previous professional experience as irrelevant. However, I am convinced that a lot of skills are perfectly transferable between careers, and can actually bring valuable perspectives and approaches to a new field.
Zuora
SEPTEMBER 28, 2022
Beginning at our Zuora office in London and ending at the Paris office, 15 ZEOs undertook the challenge to bicycle […]. The post Three days. 420 kilometers. Fifteen ZEOs propelled with pedals and perseverance. appeared first on Zuora.
IT World
SEPTEMBER 26, 2022
ZecOps protects world-leading enterprises, governments, and individuals; Jamf has acquired it to help secure the enterprise.
SaaStr
SEPTEMBER 29, 2022
Product-led growth (PLG) is the consumerization of software—a strategy B2B software companies can learn from growth teams at successful consumer tech companies. . Stage 2 Capital’s Co-Founder and Managing Director, Mark Roberge, breaks down what a consumer tech growth team looks like and how they operate. He advises bringing these features to a B2B growth team and then shares mistakes that B2B companies make while adding go-to-market (GTM) to PLG.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaS Metrics
SEPTEMBER 29, 2022
Technology is revolutionizing every industry as it slowly but surely infiltrates every aspect of our life. The days of employing antiquated, manual data collection methods or conventional marketing strategies are long gone because technology now makes it simpler to accomplish these goals and allows us access to millions to terabytes of data. Read more.
ChurnZero
SEPTEMBER 28, 2022
This is a guest article written by Todd Eby , founder and CEO of SuccessHACKER. In the business landscape today, Customer Success is a bit of an outlier. It’s newer when compared to more established departments like sales and marketing. It’s quickly growing and best practices are still emerging and changing. One other thing that makes Customer Success particularly unique in an organization: formal Customer Success training, or lack thereof.
IT World
SEPTEMBER 30, 2022
Two weeks after Apple launched iOS 16 , users continue to complain the mobile OS is sucking their battery power far too quickly. Battery life tends to take an initial hit when new OSes are rolled out because updates to software and apps, as well as the reindexing files, photos, and other functions, taxes the processor, and thus, the battery. But over time, those background updates cease, and battery usage levels typically return to normal levels.
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