SaaStr
OCTOBER 1, 2022
So That VP That Has Done it Before always cost more than the stretch VP. They ask for more salary, and a bigger team. As they should. But in the past few years, the gap has grown and grown. Recently I talked with a founder who had hired a seasoned VP of Marketing at $3m that had an 8 person content marketing team. Not an 8 person team at $3m ARR, but just 8 on content alone!
Predictable Revenue
OCTOBER 6, 2022
Peter Kazanjy joins the Predictable Revenue podcast to discuss why you should be using data to drive your decisions as a sales development manager. The post Why You Should be Doing Data-Driven Sales Management appeared first on Predictable Revenue.
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Sales Hacker
OCTOBER 4, 2022
In this episode of the Sales Hacker Podcast, we have Alexandra Schrecengost , founder of Culture With Us , which brings DEI-based immersive experiences to hybrid workplaces. Join us for an eye-opening conversation about delivering high-quality employee experiences. If you missed episode 219, check it out here: A Holistic Approach to Compensation Structuring with Scott Barton.
Inturact
OCTOBER 3, 2022
Making it in the SaaS industry takes not just an innovative product, but marketing savvy as well. In the sections that follow, learn what makes SaaS marketing different and what it takes to create a successful strategy to grow your business.
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Tom Tunguz
OCTOBER 3, 2022
There’s a prevailing narrative that the health of the Bay Area startup ecosystem faces challenges. San Francisco’s share of startup rounds by count has fallen from its perch ten years ago. But that’s not the full story. In 2021, San Francisco Bay Area startups raised $126b. In 2019, US startups raised $126.4b. In the span of two years, a region’s startups raised as much capital as all of the US.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
BetterCloud
OCTOBER 6, 2022
Every day, more companies are adopting “work from anywhere” policies to attract and retain talent. Many of these companies— including 80% of the Fortune 100 — now leverage Slack to enable real-time collaboration from anywhere. With over 18 million daily active users sending over 1.5 billion messages every week, it has clearly become part of a core tech stack driving the modern workplace.
OPEXEngine
OCTOBER 4, 2022
It’s no secret that the current uncertain economic climate is taking a toll on our work and personal lives. During times of uncertainty, executive leadership teams make more conservative financial decisions in order to prepare for and/or prevent any major difficulties for the companies that they lead. These decisions and preventative actions have repercussions that engineering leaders and their teams must face.
Sage Intacct
OCTOBER 1, 2022
Most people are at least somewhat on edge about the economy at the moment, and SaaS companies are also seeing cause for concern. But if you can maintain your sense of focus and prioritize your key performance indicators (KPIs), you should be able to survive or even thrive during the market downturn.
The Daily Egg
OCTOBER 2, 2022
Atom and Visual Studio Code offer similar HTML editing experiences. You get a modern interface with easily installable plugins presented in a. The post Atom vs. Visual Studio Code appeared first on The Daily Egg.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
OCTOBER 6, 2022
Dear SaaStr: What Are Some Lies Founders Tell Themselves? #1 Lie. That it will get easier. It never gets easy, but it can get less difficult: You get better. You constantly learn, and in not that long of a time, become one of the experts in your space. At some point, you stop being at risk of going bankrupt. This does let you breathe. At some point, you have a brand, and that makes your growth more predictable.
Predictable Revenue
OCTOBER 4, 2022
Learn what makes business-to-consumer sales (B2C sales) distinct from B2B, how to maximize your B2C sales process, and make the most of industry trends. The post What is B2C Sales? appeared first on Predictable Revenue.
Clouded Judgement
OCTOBER 7, 2022
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! High FCF Businesses Every week I post a chart that shows the correlation between revenue growth and revenue multiple. Since the market started correcting that correlation broke down (the R^2 is currently 0.49). However, if we only look at software companies with >15% LTM FCF margins, the correlation is actually quite high.
The Daily Egg
OCTOBER 4, 2022
Google Ads and Facebook Ads are the two OG online advertising platforms. But who wins in the battle of the tech giants? The post Google Ads vs. Facebook Ads appeared first on The Daily Egg.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SaaStr
OCTOBER 5, 2022
So there are so many interesting things everyone selling to SMBs can learn from HubSpot. We were able to dive into this a bit when co-founders Brian Halligan and Dharmesh Shah joined us at 2022 SaaStr Annual. That A+ session here: We did run out of time to talk about so many interesting things about HubSpot as it approaches $2 Billion in ARR. Let’s dig in on 5+ Interesting Things about HubSpot as $1.7 Billion in ARR … growing a stunning 41% year-over-year. #1.
ChurnZero
OCTOBER 3, 2022
Are Customer Experience and Customer Success really the same? If not, what are the differences that set them apart? Perhaps, more importantly, how can businesses leverage both of these practices to improve customer retention and reduce churn?
IT World
OCTOBER 6, 2022
“You have zero privacy anyway. Get over it,” Scott McNealy said of online privacy back in 1999, a view the former CEO of the now-defunct Sun Microsystems reiterated in 2015. Despite the hue and cry his initial remarks caused, he’s been proven largely correct. Cookies, beacons, digital signatures, trackers, and other technologies on websites and in apps let advertisers, businesses, governments, and even criminals build a profile about what you do, who you know, and who you are at very intimate le
The Daily Egg
OCTOBER 5, 2022
Have you ever had a horrific experience with a business that you couldn’t help but tell everyone about? Imagine that was your. The post ReputationDefender Review appeared first on The Daily Egg.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
SaaStr
OCTOBER 1, 2022
Dear SaaStr: How Do I Reject a VC Without Spoiling the Relationship? Be (1) clear (2) and respectful. Let me use myself as a case-study. I have one spoiled VC relationship — all the rest I consider pretty strong. Here’s what happened to me: I told this Top Tier VC what the valuation was, my Ask. I was 100% clear on this in every way, shape and form.
Intercom, Inc.
OCTOBER 6, 2022
We’ve got an update to share. Today, we announced that Eoghan McCabe, Intercom’s chairman, co-founder and former CEO, is returning to lead the company as CEO. Karen Peacock is stepping down as CEO and transitioning to an advisory role to support through the transition. Below is the email that Eoghan sent to the company after sharing the news with employees at All Hands.
Kellblog
OCTOBER 5, 2022
The other day I was looking at an ARR bridge [1] with a young finance ace. He made a few comments and concluded with, “and net revenue retention (NRR) is thus 112%, not bad.”. I thought, “Wait, stop! You can’t calculate NRR from an ARR bridge [2].” It’s a cohort-based measure. You need to look at the year-ago cohort of customers, get their year-ago ARR, get that same group’s current ARR, and then divide the current ARR by the year-ago.
The Daily Egg
OCTOBER 6, 2022
Zoom Webinars and Zoom Meetings are both parts of the Zoom ecosystem—they’re both video conferencing solutions that are designed to help you. The post Zoom Webinars vs. Zoom Meetings appeared first on The Daily Egg.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaStr
OCTOBER 7, 2022
SCOOP: TikTok parent ByteDance's operating losses more than tripled last year to over $7 billion as it pushed for growth. Check out the company's full-year 2021 and Q1 2022 finances [link] tip @Techmeme. — Sal Rodriguez (@sal19) October 6, 2022. So advice from VCs is an odd thing. It’s almost always correct — but almost always biased.
Intercom, Inc.
OCTOBER 5, 2022
Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. But no matter how isolating a management position can feel, you’re not going through it alone.
IT World
OCTOBER 4, 2022
Your smartphone is a powerful computer in your pocket — and with Android, part of that PC-like muscle means being able to plug your phone into any Windows, Mac, or ChromeOS system and then drag and drop files either way. Unlike iPhones, Android devices allow you to access their file systems directly from a desktop, without the need for any cumbersome interfaces or complicated procedures.
The Daily Egg
OCTOBER 6, 2022
Companies that offer web hosting are widely available in the current market, which is good and bad. It’s good because you have. The post Namecheap vs. GoDaddy appeared first on The Daily Egg.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
SaaStr
OCTOBER 6, 2022
So I saw this tweet, and even a decade after our acquisition by Adobe, it sort of hurt: Currently evaluating #DocuSign vs #AdobeSign for clients. Started with DocuSign, finding a few things not that intuitive, but just had an amazing support chat experience. Definitely better than any #Adobe support experience I've ever had. Literally not even close. — Jeff Meier (AZ + Pfizer1 + Pfizer2 + Omicron) (@meier_j) October 5, 2022.
Intercom, Inc.
OCTOBER 5, 2022
More languages, more efficiency, and more satisfied customers: Welcome to the September edition of Built for You. So much of delivering an incredible customer experience happens behind the scenes. The live chat experience is so effortless for customers that it’s easy to assume it’s the same way for support teams. The truth is, it takes a lot of operational work, data analysis, and support skills to make world-class customer service look easy.
Andreessen Horowitz
OCTOBER 4, 2022
An Internet news outlet is asking a lot of people I know, and some I don’t, what I’ve been up to lately. Lord knows what they’ll ultimately publish, so I thought I’d just write this instead. We are in my. … The post What I’ve Been Up To Lately appeared first on Andreessen Horowitz.
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