SaaStr
APRIL 14, 2022
Enterprise software spending globally was $529B in 2020, per Gartner. In 2023, it will be $750B. That’s a tailwind almost all of us are drafting on. — Jason BeKind Lemkin #???????????? (@jasonlk) April 13, 2022. So these are rocky times in the public markets for SaaS. And yet … and yet … so many SaaS companies continue to grow faster than ever.
Predictable Revenue
APRIL 11, 2022
Learn the difference between sales training and sales coaching, the unique benefits, and why you should be using a combination of both in your organization. The post Sales Training vs. Sales Coaching: What’s the Difference appeared first on Predictable Revenue.
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Totango
APRIL 12, 2022
At Totango’s 2022 Global Executive Forum , customer success leaders from around the world came together to connect with their peers, share ideas and learn about new products and opportunities. To wrap up the event, Totango COO Jamie Bertasi shared 10 key takeaways she gathered from all the presentations and conversations that took place during our summit.
FastSpring
APRIL 11, 2022
What’s the ideal number of subscription tiers for a SaaS company? Studies have found that three is the most common number, but is it the most optimal? That’s not what we found when we studied the pricing plans of 50 best-in-class SaaS companies for our 2022 pricing pages report. From Zero to 23 Plans, Best-in-Class SaaS Companies Customize Their Subscription Options.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
SaaStr
APRIL 15, 2022
One of the most frustrating things for founders is when VCs “ghost” them. I’m guilty of this myself, as much as I wish I wasn’t. I forget. The email box gets overloaded. It’s not an excuse, it’s not right. But the thing is, it happens. Eventually, your startup may be so hot that you can ghost VCs back. And let me tell you, the top founders do.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Andreessen Horowitz
APRIL 14, 2022
2022 marks our third year releasing the Marketplace 100, a ranking of the largest consumer-facing marketplace startups and private companies. When we started this series in early 2020 (based on data from 2019), we had no way of knowing how volatile the next few years would be. Many businesses were temporarily shuttered by covid, especially. Read More.
IT World
APRIL 13, 2022
Data released today by IT asset management platform provider Lansweeper indicates that upgrades to Windows 11 have almost tripled over the past three months, but the overall adoption rate remains miniscule. The survey of more than 10 million Microsoft devices by Lansweeper’s PC management software showed 1.44% now run Windows 11, an increase from the 0.52% of PCs that ran the OS in January.
SaaStr
APRIL 11, 2022
Datto getting acquired for $6.2B looks like a pretty good deal: – $600m ARR, but – Only growing 19% YoY. Potential key: – 28% EBITDA. It's a cash machine pic.twitter.com/Efjrh7F4pa. — Jason BeKind Lemkin #???????????? (@jasonlk) April 11, 2022. So public Cloud and SaaS stocks continue to be under a lot of pressure, with many Cloud leaders trading for half of what they were trading at just a few months ago.
Intercom, Inc.
APRIL 14, 2022
I am delighted to share that our senior leadership team here at Intercom continues to grow. Today, I’d like to welcome three experienced new senior leaders, starting with L. David Kingsley, who has joined Intercom as our first Chief People Officer. As Chief People Officer, David will lead the company’s global People organization, including talent acquisition, onboarding, learning and development, HR business partners, total rewards, diversity, equity and inclusion, and real estate & workplac
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Andreessen Horowitz
APRIL 15, 2022
One way to view technological advancement is through the lens of hardware: as new needs and use-cases emerge, chip manufacturers design special-purpose GPUs, FPGAs, and ASICs optimized for specific functions and software. All major industries in tech — from cloud … The post Decentralized Speed: Advances in Zero Knowledge Proofs appeared first on Andreessen Horowitz.
IT World
APRIL 11, 2022
I've been saying for a long time now that Microsoft's master Windows plan is to move you to a cloud-based Desktop-as-a-Service (DaaS) model. Earlier this year, I pointed out that Windows 11 was nudging us towards Windows as a Service (WaaS). The march continues. At last week’s "Windows Powers the Future of Hybrid Work" virtual event and in its paper, New experiences in Windows 11 and Windows 365 empower new ways of working Microsoft has laid out the next steps in its vision of tomorrow's Windows
SaaStr
APRIL 13, 2022
Dear SaaStr: How Many Deals Can a Sales Rep Close Per Month? A successful but not top 5% sales rep in SaaS typically can close: 20–50 deals a month if $0.5k-$2k ACV , i.e., very transactional 1–2 call close. Usually all inbound. 10–15 deals a month if $5k-$25k ACV (i.e., transactional, but not 1–2 call close). 1–3 deals a month if enterprise , $50k-$1m ACV.
Intercom, Inc.
APRIL 13, 2022
It’s been another challenging year for many support teams. But there’s a silver lining – this year’s Klaus Customer Service Quality Benchmark Report reveals there are clear positive shifts taking place in the customer support landscape in 2022. Klaus partnered with Intercom, Aircall , and Support Driven to create the second edition of the highly anticipated benchmark report.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Andreessen Horowitz
APRIL 15, 2022
Raising debt is an important financial tool for startups, and in particular, as more and more companies become fintech companies , debt, and in particular asset-backed debt, can provide a critical vehicle for embedding financial products that can be financed … The post 16 Things to Know About Raising Debt for Startups appeared first on Andreessen Horowitz.
IT World
APRIL 14, 2022
As the amount of data organizations create continues to mushroom, they’re all dealing with the same challenge: how to enable their employees to find the answers they need to do their jobs when the information is hidden in different sources, including email servers, databases, network drives, cloud drives, and countless SaaS apps. When workers can’t find the information they need to stay productive, the effectiveness of the entire business suffers.
SaaStr
APRIL 12, 2022
So is Square a SaaS company? It’s not even Square anymore as a company … it’s now Block. The majority of its revenue is now from Bitcoin transactions, not “traditional” payments and software. And yet … and yet … its engine is all software and really SaaS. At least still for now. Its software and services business is the one with the real operating margins.
Sales Hacker
APRIL 15, 2022
Time is precious and always in high demand, so naturally, time to revenue (TTR) is a crucial KPI for any sales team. Along with providing insights into efficiency and earnings, TTR sheds light on lead prioritization, cost reduction techniques, profit forecasting, and more. Becoming more efficient with TTR requires more than closing deals — sales and marketing departments must work together to streamline the entire pipeline for efficiency.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Andreessen Horowitz
APRIL 12, 2022
Everyone’s familiar with the concept of a go-to-market (GTM) plan, but in the world of bottom-up adoption and product-led growth, a go-to-community (GTC) plan is equally as important. As the name suggests, go-to-community is the process of operationalizing and optimizing your community-building efforts to align them with business outcomes. Growing a healthy community can create.
IT World
APRIL 13, 2022
Google's got a lot of apps. Maybe even too many, in certain ( ahem ) cases. Amidst all the obvious titles and oddly overlapping offerings , though, Google's wing of the Play Store holds some genuinely useful treasures — clever creations by the creator of Android that are just waiting to be discovered. Here are 14 off-the-beaten-path Google apps that'll help you do all sorts of interesting things with your Android device.
SaaStr
APRIL 9, 2022
Hiring has never been easy in SaaS. In the old days, it was hard just because there weren’t enough seasoned candidates. Today, it’s hard because there are 1000x more SaaS startups before. It’s always been hard. But it’s not necessarily harder — it’s just different. And key to winning the best talent is knowing what they really care about, not just what you think they care about.
Sales Hacker
APRIL 12, 2022
In this episode, we’ve got Auseh Britt , a seasoned B2B marketer with 20 years of marketing experience across a wide range of industries and companies spanning global hospitality to startups, who currently serves as the VP of Growth Marketing at Terminus. Join us for a great conversation about what account-based marketing is and what it means when it’s done well. powered by Sounder.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Totango
APRIL 13, 2022
Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. In this article, we’ll look at the mistake of not approaching customer success with a modern mindset. . Business today moves at the speed of light.
SaaSOptics
APRIL 14, 2022
SaaS pricing is typically done on a subscription basis where customers pay a recurring monthly or annual fee to use a company’s software. Subscription-based pricing as a concept sounds pretty straightforward, but as it turns out, there are several different pricing models SaaS companies can choose from to meet their customers’ billing expectations.
SaaStr
APRIL 12, 2022
We’re gearing up for 2022 SaaStr Europa in-person again in sunny Barcelona , at the spacious muchly open air and outdoors convention center by the sea, 7-8 June!! As part of that, we are (of course) bringing back our Equality, Inclusion and Balance program to set aside 1,000 no cost VIP Passes to Annual. Please join us. We want this to be the most inclusive Annual ever!
Sales Hacker
APRIL 11, 2022
Companies are starting to pivot from using data to inform the process and have data lead their entire decision making process.To accomplish this, companies need more than just great data analysts, they need great data storytellers. powered by Sounder. Our conversation with Neil Hoyne , Chief Measurement Strategist at Google dives into: How using data creates holistic growth.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
ChurnZero
APRIL 15, 2022
Have you ever wondered how certain companies know exactly the right moments to reach out with an offer? Sometimes, the outreach is so spot-on and intuitive, you don’t even realize you’re being pitched. As acclaimed mentalist Tony Corinda said, “Good timing is invisible. Bad timing sticks out a mile.”. Like a magician flexing their psychic power, pinpointing the most ideal time to present your customer with an expansion opportunity can’t be left to intuition.
User Pilot
APRIL 13, 2022
Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. This article will equip you with all the necessary knowledge about: types of data can be tracked. what to do with the data you collect. tools to use to capture user clicks.
SaaStr
APRIL 14, 2022
Dear SaaStr: When Should I Hire a CFO? I think at a minimum you should have a real experienced finance lead at $2m ARR, a real VP Finance once you raise $20m, and a CFO once you are at $20m+ ARR. — Jason BeKind Lemkin #???????????? (@jasonlk) April 12, 2022. Most startups just wait way too long to get finance right: They wait too long to get collections right, and have to write off a lot of bookings.
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