SaaStr
MAY 23, 2022
There are many ways to slice-and-dice public market data, but the headline one Bessemer called out is the most visceral I’ve seen: Public SaaS and Cloud companies lost $1 Trillion in market cap so far in 2022. And the number of public SaaS and Cloud decacorns has fallen from 50 to 17. This puts a lot of pressure on all the private unicorns out there: We did a deeper dive on decacorns here.
Predictable Revenue
MAY 24, 2022
Joel Smith and Vanessa Roberts, coaches from SaaS Academy, joined the Predictable Revenue podcast to discuss how to excel at product-led growth. The post How to Excel at Product-Led Growth appeared first on Predictable Revenue.
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The Daily Egg
MAY 24, 2022
HubSpot and Salesforce are two of the most popular CRM software tools on the market today. Both offer a full suite of. The post HubSpot Vs. Salesforce appeared first on The Daily Egg.
Intercom, Inc.
MAY 25, 2022
We’re serious about delivering the best customer experience with our Engagement OS. We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. We are building for the long term – that means ensuring reliability by default, and the ability to accommodate massive scale as we grow. .
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
MAY 27, 2022
So for a while now we’ve been running polls on LinkedIn. They aren’t scientific, but they do poll out 25,000+ LinkedIn followers, who consist mainly of SaaS executives. So there’s something to them. And at least — they can trigger some thinking. A few of my favorites: #1. Most of you give about a 12.5% discount on average for multi-year deals.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Daily Egg
MAY 23, 2022
Box and Dropbox are both file storage and sharing platforms that allow users to access their files from any device with an. The post Box Vs. Dropbox appeared first on The Daily Egg.
Intercom, Inc.
MAY 26, 2022
First contact resolution (FCR) is a metric that measures how often your customers’ queries are resolved after their first call, email, text, or chat session with your company’s support team(s). It provides a view on how efficient your company is at responding to your customers’ challenges. . Unlike “first call resolution”, a similar metric, first contact resolution examines your success across all channels, not just phone.
SaaStr
MAY 23, 2022
So for many of us in SaaS, these are still the best of times. The Cloud is bigger than ever, CIOs are buying more than ever, and SaaS is still on a roll. But public stock prices are way down, and venture capital is much tighter than it was just a few months ago. So many of you will want to manage the burn more carefully. But you can’t cut your way to growth.
Predictable Revenue
MAY 23, 2022
One of the most common startup questions is when to begin hiring SDRs. The answer comes down to product market fit, and whether you’re in a product or sales motion. The post When’s the Right Time to Start Hiring SDRs? appeared first on Predictable Revenue.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
The Daily Egg
MAY 24, 2022
Microsoft Power BI and Tableau are two of the most popular and robust business intelligence tools on the market today. Both are. The post Microsoft Power BI Vs. Tableau appeared first on The Daily Egg.
Tom Tunguz
MAY 25, 2022
Yesterday, Broadcom announced it will acquire VMWare for $70b, the largest software acquisition in history. Remarkably, this goliath union transpires during the deepest bear market of the last ten years. This merger also suggests a wave of acquisitions may punctuate 2022, in particular, take-privates. Public companies can’t hide from the 70% collapse in multiples the way startups can.
SaaStr
MAY 26, 2022
This may sound harsh, But any "layoff" of a single digit % of employees is usually just a reshuffling. The bottom 5%-7% are moved out, to replace them with better performers. Net headcount rarely declines. — Jason BeKind Lemkin #???????????? (@jasonlk) May 25, 2022. Layoffs sound scary, and they are scary. But sometimes, small layoffs are a good idea — even if you have tons of cash.
Intercom, Inc.
MAY 25, 2022
I’m not going to sugarcoat it – it’s not looking good out there. In the midst of a harsh market sell-off, many tech organizations, even some which, up until a few months ago, had been raising new rounds or had runway to spare, have started to announce spending cuts, layoffs, hiring freezes, and slowdowns. For product folks the pressure’s on to revise your roadmap and short-term strategy to account for a narrowing budget, and shifting customer priorities.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
The Daily Egg
MAY 23, 2022
When you need a user-friendly ecommerce website, Shopify and Squarespace are two of the most popular options. Shopify is your best bet. The post Shopify Vs. Squarespace appeared first on The Daily Egg.
Tom Tunguz
MAY 24, 2022
Today, I’m kicking off the 2022 Startup Market Conditions Survey to assess how startups are feeling about the market given all the volatility. If you’re interested to participate, click here. The survey has 16 questions. I’m looking to understand how startups are feeling about their financial outlook, fundraising, new employee hiring, and strategic options (sale, inside rounds, venture debt).
SaaStr
MAY 24, 2022
The truth is, it’s not just VCs that lowered their standards in the boom of ‘20-‘21. So did startups. Many mediocre hires were made to fill slots, reference checks not made, etc. If there really is a slowdown (and I’m not sure will be in SaaS), folks will have to work harder. — Jason BeKind Lemkin #???????????? (@jasonlk) May 23, 2022. So I’m not yet convinced times are really tougher for SaaS companies.
IT World
MAY 24, 2022
In an ideal world, the data we need to analyze would be available in ready-to-use format. In the world we live in, though, a lot of valuable data is locked inside Portable Document Format (PDF) documents. How to extract that data from PDFs into an Excel spreadsheet? You have a number of PDF to Excel converters to choose from. There’s software from major vendors like Microsoft and Adobe, task-specific cloud services including PDFTables and Cometdocs, services from general-purpose cloud providers
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Intercom, Inc.
MAY 26, 2022
Customer onboarding is the process by which you welcome new customers and get them acquainted with your product. . It’s also the time when you can reduce any anxiety customers might have about your product and help educate them about how your product can best provide value. What does customer onboarding mean? Customer onboarding programs differ by product and target customer.
Tom Tunguz
MAY 23, 2022
From every startup I work with, I learn about the different ways of building a company. It’s one of the best parts of the job. By their nature, founders hold strong world views about how to craft their companies. Though it’s early in the company’s life still, Barr Moses , the founder and CEO of Monte Carlo , is an extraordinary leader.
SaaStr
MAY 25, 2022
Conan Economics or How to Crush Your Enemies with Expensify’s CEO: David Barrett. How do you make your fledgling business seen and heard in a competitive business marketplace? Despite their primarily sloppy execution, some of the world’s largest and most admired businesses share one thing in common: they were all built using the right business economic model.
Andreessen Horowitz
MAY 23, 2022
Reference guides for key decentralized autonomous organization (DAO) entity selection, and features, from Miles Jennings’ & David Kerr’s ongoing series of legal frameworks for DAOs. Read part one, “A Legal Framework for Decentralized Autonomous Organizations” here. Part two, “DAO … The post DAO Entity Features & Entity Selection appeared first on Andreessen Horowitz.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Intercom, Inc.
MAY 25, 2022
A marketing-qualified lead (MQL) is a qualified prospect who has interacted with a brand’s marketing content or marketing channels in a meaningful way but hasn’t yet engaged with the brand’s sales team. . Marketing-qualified leads have registered interest in a brand’s products or services by engaging with a brand’s marketing efforts, such as by downloading content assets, filling out an outline form, or adding items to a shopping cart (without checking out). .
IT World
MAY 25, 2022
The total number of Microsoft vulnerabilities reported in 2021 dropped by 5%, reversing a five-year trend that saw such vulnerabilities rising sharply, according to a new report from identity management and security vendor BeyondTrust. A total of 1,212 new vulnerabilities were discovered in 2021, but their severity, as well as their location in the Microsoft family of software products, has changed substantially year over year.
SaaStr
MAY 22, 2022
Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: One Simple Trick to Make Your SDRs Perform Better. Cloud Stocks May Be Down. But the Cloud Remains on Fire. That Matters More. 5 Interesting Learnings from Palantir at $2B in ARR.
Andreessen Horowitz
MAY 24, 2022
When I was 22, I spent several months working in the field in South Africa. I was there as a part of a research project funded by the National Science Foundation, whose aim was to better understand the role of … The post Investing in Flowcarbon appeared first on Andreessen Horowitz.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Intercom, Inc.
MAY 24, 2022
Mentorship can play a key part in any career, no matter what stage. Whether you’re an individual contributor, manager, or director, you can leverage your own skills – and those around you – to influence growth across your team, org, and company. Broadening the definition of mentorship. We often view mentorship through a very specific lens: one person sitting down with another, more junior person, to impart some valuable experience or knowledge.
Totango
MAY 27, 2022
Product-led growth (PLG) has emerged as one of the best strategies for selling SaaS software. It lets your product do the talking, departing from a sales-led growth strategy that depends on a conventional sales pitch. SaaS businesses adopt product-led marketing to lower customer acquisition costs while improving customer retention and accelerating revenue growth.
SaaStr
MAY 26, 2022
Get your first (or next) round of funding at SaaStr Europa , Meet a VC is back! This is your chance to meet with some of the most sought-after VC firms (in-person!) during SaaStr Europa. Returning for its 3rd year, hundreds of VCs will attend SaaStr Europa who are actively looking for new investments and on the hunt for soon-to-be Unicorns to add to their portfolios.
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