Sat.May 21, 2022 - Fri.May 27, 2022

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Bessemer: $1 Trillion in Cloud Market Cap Lost Year-to-Date

SaaStr

There are many ways to slice-and-dice public market data, but the headline one Bessemer called out is the most visceral I’ve seen: Public SaaS and Cloud companies lost $1 Trillion in market cap so far in 2022. And the number of public SaaS and Cloud decacorns has fallen from 50 to 17. This puts a lot of pressure on all the private unicorns out there: We did a deeper dive on decacorns here.

Cloud 338
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How to Excel at Product-Led Growth

Predictable Revenue

Joel Smith and Vanessa Roberts, coaches from SaaS Academy, joined the Predictable Revenue podcast to discuss how to excel at product-led growth. The post How to Excel at Product-Led Growth appeared first on Predictable Revenue.

Revenue 264
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HubSpot Vs. Salesforce

The Daily Egg

HubSpot and Salesforce are two of the most popular CRM software tools on the market today. Both offer a full suite of. The post HubSpot Vs. Salesforce appeared first on The Daily Egg.

Software 297
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The Largest Software Acquisition in History

Tom Tunguz

Yesterday, Broadcom announced it will acquire VMWare for $70b, the largest software acquisition in history. Remarkably, this goliath union transpires during the deepest bear market of the last ten years. This merger also suggests a wave of acquisitions may punctuate 2022, in particular, take-privates. Public companies can’t hide from the 70% collapse in multiples the way startups can.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Top 20+ SaaStr Surveys On Freemium, Discounts, Paid Pilots, Raising Prices, And Much More

SaaStr

So for a while now we’ve been running polls on LinkedIn. They aren’t scientific, but they do poll out 25,000+ LinkedIn followers, who consist mainly of SaaS executives. So there’s something to them. And at least — they can trigger some thinking. A few of my favorites: #1. Most of you give about a 12.5% discount on average for multi-year deals.

More Trending

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Box Vs. Dropbox

The Daily Egg

Box and Dropbox are both file storage and sharing platforms that allow users to access their files from any device with an. The post Box Vs. Dropbox appeared first on The Daily Egg.

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Lessons from Watching a Great CEO Operate

Tom Tunguz

From every startup I work with, I learn about the different ways of building a company. It’s one of the best parts of the job. By their nature, founders hold strong world views about how to craft their companies. Though it’s early in the company’s life still, Barr Moses , the founder and CEO of Monte Carlo , is an extraordinary leader.

Startup 237
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10 Tips to Help Manage the Burn

SaaStr

So for many of us in SaaS, these are still the best of times. The Cloud is bigger than ever, CIOs are buying more than ever, and SaaS is still on a roll. But public stock prices are way down, and venture capital is much tighter than it was just a few months ago. So many of you will want to manage the burn more carefully. But you can’t cut your way to growth.

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When’s the Right Time to Start Hiring SDRs?

Predictable Revenue

One of the most common startup questions is when to begin hiring SDRs. The answer comes down to product market fit, and whether you’re in a product or sales motion. The post When’s the Right Time to Start Hiring SDRs? appeared first on Predictable Revenue.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Microsoft Power BI Vs. Tableau

The Daily Egg

Microsoft Power BI and Tableau are two of the most popular and robust business intelligence tools on the market today. Both are. The post Microsoft Power BI Vs. Tableau appeared first on The Daily Egg.

Business 306
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2022 Startup Market Conditions Survey

Tom Tunguz

Today, I’m kicking off the 2022 Startup Market Conditions Survey to assess how startups are feeling about the market given all the volatility. If you’re interested to participate, click here. The survey has 16 questions. I’m looking to understand how startups are feeling about their financial outlook, fundraising, new employee hiring, and strategic options (sale, inside rounds, venture debt).

Startup 218
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We All Made Some Bad Hires During The ‘20-‘21 Boom

SaaStr

The truth is, it’s not just VCs that lowered their standards in the boom of ‘20-‘21. So did startups. Many mediocre hires were made to fill slots, reference checks not made, etc. If there really is a slowdown (and I’m not sure will be in SaaS), folks will have to work harder. — Jason BeKind Lemkin #???????????? (@jasonlk) May 23, 2022. So I’m not yet convinced times are really tougher for SaaS companies.

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What is first contact resolution (FCR)?

Intercom, Inc.

First contact resolution (FCR) is a metric that measures how often your customers’ queries are resolved after their first call, email, text, or chat session with your company’s support team(s). It provides a view on how efficient your company is at responding to your customers’ challenges. . Unlike “first call resolution”, a similar metric, first contact resolution examines your success across all channels, not just phone.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Shopify Vs. Squarespace

The Daily Egg

When you need a user-friendly ecommerce website, Shopify and Squarespace are two of the most popular options. Shopify is your best bet. The post Shopify Vs. Squarespace appeared first on The Daily Egg.

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PDF to Excel conversion: Your ultimate guide to the best tools

IT World

In an ideal world, the data we need to analyze would be available in ready-to-use format. In the world we live in, though, a lot of valuable data is locked inside Portable Document Format (PDF) documents. How to extract that data from PDFs into an Excel spreadsheet? You have a number of PDF to Excel converters to choose from. There’s software from major vendors like Microsoft and Adobe, task-specific cloud services including PDFTables and Cometdocs, services from general-purpose cloud providers

Cloud 145
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How to Crush Your Enemies with Expensify’s CEO: David Barrett (Video)

SaaStr

Conan Economics or How to Crush Your Enemies with Expensify’s CEO: David Barrett. How do you make your fledgling business seen and heard in a competitive business marketplace? Despite their primarily sloppy execution, some of the world’s largest and most admired businesses share one thing in common: they were all built using the right business economic model.

Scale 311
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DAO Entity Features & Entity Selection

Andreessen Horowitz

Reference guides for key decentralized autonomous organization (DAO) entity selection, and features, from Miles Jennings’ & David Kerr’s ongoing series of legal frameworks for DAOs. Read part one, “A Legal Framework for Decentralized Autonomous Organizations” here. Part two, “DAO … The post DAO Entity Features & Entity Selection appeared first on Andreessen Horowitz.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Intercom on Product: Facing the tech slowdown

Intercom, Inc.

I’m not going to sugarcoat it – it’s not looking good out there. In the midst of a harsh market sell-off, many tech organizations, even some which, up until a few months ago, had been raising new rounds or had runway to spare, have started to announce spending cuts, layoffs, hiring freezes, and slowdowns. For product folks the pressure’s on to revise your roadmap and short-term strategy to account for a narrowing budget, and shifting customer priorities.

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How and Where To Answer Three Basic Questions on Your Website

Kellblog

Startups need to make it easy to find great answers to three basic questions on their websites. What is it? What do people do with it? Who is the company behind it? Sure, there are other important questions. How does it work? Why is it different? Who uses it? What benefits have they achieved? All important stuff, no doubt. But today, we’re going to focus on first things first — does your website make it easy to find really good answers to these three core questions?

AI Search 133
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Sometimes, A Small “Layoff” Is a Good Idea

SaaStr

This may sound harsh, But any "layoff" of a single digit % of employees is usually just a reshuffling. The bottom 5%-7% are moved out, to replace them with better performers. Net headcount rarely declines. — Jason BeKind Lemkin #???????????? (@jasonlk) May 25, 2022. Layoffs sound scary, and they are scary. But sometimes, small layoffs are a good idea — even if you have tons of cash.

Headcount 306
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Investing in Flowcarbon

Andreessen Horowitz

When I was 22, I spent several months working in the field in South Africa. I was there as a part of a research project funded by the National Science Foundation, whose aim was to better understand the role of … The post Investing in Flowcarbon appeared first on Andreessen Horowitz.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Microsoft security vulnerabilities drop after five-year rise

IT World

The total number of Microsoft vulnerabilities reported in 2021 dropped by 5%, reversing a five-year trend that saw such vulnerabilities rising sharply, according to a new report from identity management and security vendor BeyondTrust. A total of 1,212 new vulnerabilities were discovered in 2021, but their severity, as well as their location in the Microsoft family of software products, has changed substantially year over year.

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Product-led Growth: What It Is and Why You Need It

Totango

Product-led growth (PLG) has emerged as one of the best strategies for selling SaaS software. It lets your product do the talking, departing from a sales-led growth strategy that depends on a conventional sales pitch. SaaS businesses adopt product-led marketing to lower customer acquisition costs while improving customer retention and accelerating revenue growth.

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Top SaaStr Content for the Week: Demandbase VP of Marketing, 1Password CEO, Atlassian COO, Intercom CEO, and More!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: One Simple Trick to Make Your SDRs Perform Better. Cloud Stocks May Be Down. But the Cloud Remains on Fire. That Matters More. 5 Interesting Learnings from Palantir at $2B in ARR.

Scale 306
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Building Trust and Assessing Integrity as You Interview

Andreessen Horowitz

Establishing trustworthiness early is a fundamental part of the interview process. Nothing else matters if you don’t think you can trust someone. Hopefully, you’ll build trust by way of multiple interviews, references, working sessions, etc. — but how can you get comfortable with someone you are meeting for the first time in the interview process, Read More.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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WWDC: Is Apple preparing to give iPad a mammoth upgrade?

IT World

The lack of true multi-tasking has long been a criticism thrown at the iPad, but this may (or may not) be about to change, and we may (or may not) learn more about this at Apple's Worldwide Developers Conference (WWDC). The big event begins June 6. Let’s mingle, let’s mix it up. The evidence for the change is sparse — it consists of additional WebKit code for a multitasking mode that suggests freely-resizable windows.

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Talking Burn: Appearance on the Metric Stack Podcast on Cash Conversion Score and Related Metrics

Kellblog

I have to say it was a combination of luck and foresight that I started talking with Allan Wille and Lauren Thibodeau about capital efficiency as a potential topic for their Metric Stack podcast many months ago. Because now, as the episode is coming out , capital efficiency is the hot topic of the day. Good luck (if not for a bad reason), but I’ll take it.

Metrics 123
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Some SaaS Stocks Are Actually Still Doing Pretty Darn Well. E.g, Sprout Social, ZoomInfo, Zscaler, etc.

SaaStr

Sprout Social IPO’d in Dec 2019 at an $800m market cap. It IPO’d early, in a crowded space. But they kept on going, and gong, and growing. 2.5 years later, in a market down 50% …. They’re worth $2.7 Billion #golong pic.twitter.com/nA8jSXgehx. — Jason BeKind Lemkin #???????????? (@jasonlk) May 20, 2022. The markets for SaaS and Cloud stocks are down 50%+ in just a few months, and it hasn’t spared even the leaders.

AWS 295