Sat.Jun 18, 2022 - Fri.Jun 24, 2022

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Dear SaaStr:  What Was The Best Advice You Ever Got From an Angel Investor

SaaStr

Dear SaaStr: What Was The Best Advice You Ever Got From an Angel Investor. The best advice I ever got from one of my angel investors: Stop feeling sorry for yourself. I went to meet with one of my angels and mentors when things were probably toughest at my last start-up. My co-founder had walked out the door. We had about 4 months left of cash. I was out of ideas.

Pricing 328
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Round-Up: Top 9 Podcasts for Sales Leaders

Predictable Revenue

The team at Predictable Revenue has rounded up a list of the top 9 podcasts for sales leaders, so you can listen and learn from industry experts on the go. The post Round-Up: Top 9 Podcasts for Sales Leaders appeared first on Predictable Revenue.

Sales 262
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The 10-Point Strategy for Leading Sales Teams in a Recession

Sales Hacker

In my newsletter several weeks ago, I hypothesized that we may experience a recession. It is our job as leaders and sales professionals to prepare for such an eventuality. You don’t want to be caught off guard and find yourself in the dangerous place of being reactive. Well, it looks like the likelihood of a recession is a lot higher. According to the Financial Times , the UK economy shrank in March by 0.1%.

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The Web3 Marketing Stack: The Next Big Wave in Crypto

Tom Tunguz

For web3 startups to thrive, their marketing teams will need to spend marketing dollars to acquire users efficiently. Existing marketing technology won’t work for web3. Web2 marketing employs the cookie as the primary identifier of a person, not a wallet. There’s no bridge between web2 & web3 data, yet. The behavioral patterns in web3 differ driven by anonymity, communication patterns on discord and telegram, and the consequences of using tokens as user acquisition, as governance

Marketing 341
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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In The End, The “Covid Boost” in SaaS Was a Bust

SaaStr

Almost every category of SaaS exploded during the lockdown, but three saw just crazy boosts: Zoom went from $1B to $3.5B in a year! Shopify accelerated to 110% growth at $3B ARR! DocuSign’s billings growth accelerated to 61% at %1.5B ARR ! Incredible boosts, and their stock prices went on a tear. We’d never seen revenue acceleration like this ever in B2B software.

SaaS 333

More Trending

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How to Successfully Run a Remote Business

Predictable Revenue

Michael Zipursky joined the Predictable Revenue podcast to discuss how to successfully run a remote business and tips for working remotely. The post How to Successfully Run a Remote Business appeared first on Predictable Revenue.

Business 263
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Bezos' Shareholder Letter in 2000

Tom Tunguz

OUCH. It’s been a brutal year for many in the capital markets and certainly for Amazon.com shareholders. As of this writing, our shares are down more than 80 percent from when I wrote you last year. Jeff Bezos wrote this to start his annual shareholder letter in the year 2000. But he might have written it today. Amazon stock reached an all time high of $5.33 before falling to $0.298.

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10 Common Misconceptions About Getting Funded

SaaStr

Q: What are some common misconceptions about funding a startup? A few: Things are magically better when you get funded. It helps a bit, but in the first few rounds, you rarely raise enough to let you hire everyone you want, do every campaign you want, etc. It helps, but it’s not a radical change. You often overspend after raising your first round. Startups that have never raised a funding round often overspend right after.

Startup 312
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Square Online Store Review

The Daily Egg

Choosing the right ecommerce platform to set up your store is imperative for online selling success. Square Online offers solutions for businesses. The post Square Online Store Review appeared first on The Daily Egg.

Business 273
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Announcing new next-generation bot capabilities to uplevel your automated support

Intercom, Inc.

Today we’re delighted to announce new next-generation bot capabilities that will boost the power of your bots so that your customers get the help they need, faster. Bots are transforming the way businesses support their customers. At Intercom, we’re striving to make our automation bots as powerful as possible, offering companies the fastest way to resolve queries in the face of ever-increasing inbound volume and customer expectations.

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How VCs Value Rainbow Foals in 2022

Tom Tunguz

When Aileen Lee published “Welcome to the Unicorn Club” - the article that coined the word unicorn for a $1b startup - the average public SaaS company commanded a market cap of $1.5b. I remember thinking a $1b M&A or IPO was so rare an investor might hope to achieve it once or twice in a career. Fewer than 15 SaaS companies traded on public exchanges then.

Startup 240
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10 Things That Make Your Investors Lose Confidence

SaaStr

These are Strange Times Indeed in SaaS and Cloud. The best SaaS companies from Datadog to Snowflake to HubSpot to Salesforce are growing faster than ever, even past $1B or more in ARR. And yet, the stock market has taken a big tumble, leading among other things to dramatic change in the VC ecosystem. Venture funding almost overnight gotten twice or more as hard, often at half or less the valuation.

Finance 311
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Slack Alternatives

The Daily Egg

Slack is a cloud-based business messaging app designed to meet the needs of teams in fast-paced and dynamic work environments. In its. The post Slack Alternatives appeared first on The Daily Egg.

Cloud 261
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Introducing Intercom SMS: Connect, engage, and activate with two-way SMS

Intercom, Inc.

Today, we’re excited to launch Intercom SMS – increase engagement and encourage action with two-way SMS that connects you to your customers anytime, anywhere. For businesses looking for a reliable, fast, and effective way to communicate with their customers, SMS is a no-brainer. With an open rate of 98% , you can almost guarantee that your most crucial messages will reach your customers – and not only that, 95% will read those messages within three minutes.

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Defending a Startups Greatest Asset through Recession & Recovery

Tom Tunguz

Yesterday, Office Hours welcomed Lee Kirkpatrick , former CFO at Twilio to share his experiences managing through three different recessions: the dotcom era, the Global Financial Crisis, and today. Lee headed finance for the company from $15m in ARR to more than $1b. In addition, Lee shared his view on usage-based pricing and defending a startup’s great asset, talent, from poaching during the next recovery.

Startup 163
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Join SaaStr and the CMOs of Salesforce, Box, Attentive and More at Mutiny’s The Second Lever

SaaStr

Mutiny is putting on a focused and exciting digital event on July 13 on the latest in funnel conversion, and how marketing connects to revenue. I’ll be leading a deep dive with the CMOs of Salesforce, Box and Attentive (wow) and the rest of the sessions are strong. Sign up for FREE here : What is The Second Lever? The biggest challenge marketers face is the disconnect between marketing activities and revenue.

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Slack Review

The Daily Egg

Slack is an excellent business messaging app. It offers public and private channels, easy file sharing, and critical integrations with Zoom and. The post Slack Review appeared first on The Daily Egg.

Business 258
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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The Best Checkout Page Templates for Your Brand’s Website

FastSpring

The following article is a guest post written by Tony Minh Do, Marketing Manager at HubSpot. One of the most important parts of your store is the checkout page. Working with a website checkout page that will convert more visitors will help you increase sales. Knowing what to track and how to meet your guests’ concerns proactively is even better.

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Getting the Most Out of a Smarter Landing Page Builder—How a Business Makes More with Less

Unbounce

Sometimes you choose a hobby, sometimes a passion chooses you. And that’s exactly what happened when Peter Letts discovered scuba diving. He first dipped his toes as a nervous diver in 1992, but soon took to the deep end and became addicted to the sport. Almost 10 years later, he left a successful corporate career to turn his passion for the oceans into a business.

Business 140
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5 Interesting Learnings from HashiCorp at $400,000,000 in ARR

SaaStr

So fewer Cloud devops / commercial open source startups were more respected pre-IPO than HashiCorp — and still are. The product is there, the market is strong, the founders and CEO are great. At an almost $6B market cap, it’s a huge win, with a strong multiple at $400m ARR, growing a stunning 51%. It was a $10B-$15B+ company in the go-go times of 2021, and even though it’s executed to perfection since then, the markets have caught up even to the best of us.

Scale 289
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IDrive Review

The Daily Egg

IDrive is a cloud storage software that allows you to back up your PCs, Macs, and mobile devices through an online cloud. The post IDrive Review appeared first on The Daily Egg.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Italian spyware firm is hacking into iOS and Android devices, Google says

IT World

RCS Lab spyware uses known exploits to install harmful payloads and steal private user data, according to a Google report.

Data 129
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Joe Morrissey

Andreessen Horowitz

On behalf of a16z, I am thrilled to welcome Joe Morrissey as a General Partner to the a16z Growth team. Joe will focus on investing in enterprise companies—from the moment they’ve found product-market fit, all the way through to when … The post Joe Morrissey appeared first on Andreessen Horowitz.

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The Only Truly Terrible Venture Term is a Tranche

SaaStr

So with times much tougher in the venture and public markets, you’ll see a lot more talk about tougher “terms” in VC rounds, especially later rounds: Structural terms, guaranteeing a certain return that many VCs will say are “more akin to debt”. Participating preferred, where investors get more than common in many acquisitions. More types of antidilution protection, including ratchets in later rounds, if there’s a down round or a down IPO.

Pricing 287
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SaaS: Is B2B Revenue Better than B2C?

FastSpring

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption. In fact, it’s telling that the number of publicly-traded PLG-led companies nearly quadrupled between 2015 and 2020.

B2C 124
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Evaluating Embedded Payment Providers For Your Software? Get The Evaluation Scorecard Today

Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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Financial Dashboards and Metrics for Software Companies

Sage Intacct

If you’re the CFO of a subscription billing company, you want to bring clarity to decisions, understand where to invest, and track cash-flow and SaaS metrics, in the chaos of dynamic, competitive markets. The best CFOs balance out this equation by giving their departments clarity and direction with SaaS metrics and role-based financial dashboards.

Metrics 119
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In Defense of Pay-as-You-Go

Andreessen Horowitz

The dominant business model across B2B and B2C fintech companies is pay-as-you-go (PAYG), in which companies earn revenue every time some activity occurs, such as the sale of a good or underwriting of a loan. For instance, SpotOn, Stripe, and … The post In Defense of Pay-as-You-Go appeared first on Andreessen Horowitz.

B2C 118
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16 Ways to Level Up in 2022 with SaaStr Founder Jason Lemkin (Pod 567 + Video)

SaaStr

We’ve recently been posting polls on SaaStr’s LinkedIn account to get a feel for what SaaS companies are doing in the current environment. Jason did post briefly about the results in two posts ( here and here ), but at SaaStr Europa, he did a deeper dive into 16 of the surveys. In the video below, he discusses the results and where he thinks SaaS companies are on track or need improvement. #1.