Sat.Jun 11, 2022 - Fri.Jun 17, 2022

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Late Stage VC is Kind of Frozen, Down at Least 40%

SaaStr

How frozen the venture markets are, roughly, by stage: Crossover: 95% Growth: 85% Series C: 75% Series B: 65% Series A: 50% Seed: 33%. — Jason BeKind Lemkin #???????????? (@jasonlk) June 9, 2022. So what exactly is going on in SaaS? On the one hand, Salesforce, Okta, Datadog and more are reporting record earnings. Salesforce is growing faster at $30 Billion in ARR than it did at $20 Billion in ARR!

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How Messaging Differs for Sales vs. Marketing

Predictable Revenue

Learn the key differences between sales and marketing messaging, and how those differences affect the success of your outbound sales techniques. The post How Messaging Differs for Sales vs. Marketing appeared first on Predictable Revenue.

Marketing 165
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Why Now is the Time to Invest in Customer Success

Totango

Right now, we are on the cusp of an economic downturn. Inflation and interest rates are soaring, the stock market is plummeting, and organizations are being forced to make some difficult decisions. All companies are going through the exercise of evaluating their investments, deciding what to cut and what to keep, what strategies to use, and simply, how to weather the storm.

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The Most Popular Financing Round in 2022

Tom Tunguz

The round extension is the most popular fundraising round today. You won’t find statistics detailing their rise in PitchBook or Crunchbase, but “reopening the last round” or “raising a round extension” precede pitches Startupland today. How does an extension impact a company’s cap table on average? Round dilution from VC dollars has been declining for the past decade.

Finance 323
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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AngelList: Seed Rounds Have Fallen 50% in Volume Since March

SaaStr

So no source of funding data is perfect. Essentially every source lags, because deals are often reported far after they close. Most unicorn press releases you see were closed months ago. But AngelList’s data is probably as up-to-date as you can get. The data is more recent than most sources, since it is self-reported by the investors in the round and on the AngelList platform.

Pricing 351

More Trending

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How to Increase Your Return On Luck as a Business Leader

Predictable Revenue

Simon Severino joins the Predictable Revenue podcast to discuss how to increase your return on luck as a business leader. The post How to Increase Your Return On Luck as a Business Leader appeared first on Predictable Revenue.

Business 252
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Office Hours with Lee Kirkpatrick, former Twilio CFO on Managing through Turbulence

Tom Tunguz

Lee Kirkpatrick is no stranger to downturns. During the dotcom crash in 2001, the Global Financial Crisis of 2008, and the SaaS corrections in 2014, 2016, and 2018, Lee was either COO/CFO or CFO at Twilio, SAY Media, and Ofoto. In addition to his experience navigating financial markets, Lee oversaw the finance function at one of the most successful usage-based billing companies.

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5 Interesting Learnings from Sprout Social at $240,000,000 in ARR

SaaStr

So it wasn’t that long ago we checked in with Sprout Social, but when we did in June 2021 , the public markets were at their peak for SaaS and Cloud stocks. And Sprout Social seemed like an interesting but small SMB player. But fast forward to today, and Sprout Social is one of the winners in the current market dynamics. It’s sitting at a $2.6B market cap — up more than 3x from the $800m valuation at its IPO in December 2019, Not too shabby!!

Scale 68
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1&1 IONOS Review

The Daily Egg

IONOS, previously known as 1&1, is a large, international web hosting provider. The company offers various hosting products, including shared hosting, WordPress. The post 1&1 IONOS Review appeared first on The Daily Egg.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Pride 2022: Being out and bringing people in

Intercom, Inc.

?. For the past two years, we carried the spirit of Pride amidst a pandemic that swept through the world. We learned to work remotely and tried (and keep trying) to strike a healthy work-life balance and stay connected with our loved ones. We moved events and workshops online due to lockdowns and restrictions – holding learning sessions that covered topics such as the ABCs of LGBT and trans awareness – recorded the experiences and memories of our own LGBTQI+ community, and learned to

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What's Better than a Cookie? A Wallet - How Crypto Will Revolutionize Marketing

Tom Tunguz

Suppose a VC gave you, a web3 marketer, $50m to spend to acquire as many users as possible? How would you do it? Conference sponsorships? Cross-DAO messaging in Discord? Sponsored social? It would be a challenge to drive any efficiency. The past isn’t much help, either. Web2 marketing channels don’t apply because they employ third-party cookies, a technology Google will phase out at the end of 2022.

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7 Simple Steps to Getting to Cash-Flow Positive Faster (in SaaS)

SaaStr

There are pros and cons to being cash-flow positive. In an ideal world, you’d experience both hyper-growth, and free cash flow from almost Day 1. If you’re Freemium and hit it big, fast, in fact it can work that way. See, e.g., Calendly, Zapier, etc. The reality is though, in SaaS, especially if you are primarily sales-driven, that’s often gonna be tough.

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Microsoft Teams Vs. Slack

The Daily Egg

The reliance on business messaging apps really took off when Slack joined the market in 2013 and introduced a highly efficient means. The post Microsoft Teams Vs. Slack appeared first on The Daily Egg.

Marketing 264
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Built for you: Improved Surveys, enriched push notifications, Australian data hosting, and more

Intercom, Inc.

Built for you is back – this time we’re revealing the powerful product updates we released in May! Last month we turned our attention to data – unleashing new features that help you improve how you collect, access, and use first-party data to influence your product and scale your business. Not only that, we also added some exciting new features that will help you enrich push notifications, manage your team permissions, perfect your Product Tours, and more.

Data 197
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The New Key Competitive Advantage for Web3 Startups

Tom Tunguz

The web3 market’s collapse in the last few weeks will reverberate across the ecosystem, especially for marketing teams. Blind airdrops, multi-million dollar ecosystem funds, sports team sponsorships - predominant marketing techniques redolent of the bull market - won’t last. A tighter fundraising market and competition will catalyze web3 marketers to adopt a new discipline.

Startup 219
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Money, Bonuses, “Customers That Waste My Time”, and Greed: You Get What You Pay For

SaaStr

There was one thing prospective sales reps would say in an interview that always chilled my spine. It would especially come from sales reps from larger companies in high-velocity in-bound environment (e.g., WebEx-type environments). They’d say this: “Those type of leads just Wasted My Time.” Sigh. Yes, I guess it’s technically true.

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Bluejeans Vs. Zoom

The Daily Egg

A connected team is at the core of any growing business. With BlueJeans and Zoom provide some of the best conference call. The post Bluejeans Vs. Zoom appeared first on The Daily Egg.

Business 263
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Solving for complex onboarding: Paving a path to value for your customers

Intercom, Inc.

Product teams often fall into the trap of spending most of their time on the core functionality of the products they’re building. But focusing on the core product can often come at the expense of deeply considering what the onboarding process – the real-world process customers have to go through to start getting value from the product – will be like.

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Tips to Boost Net Revenue Retention and Stop Churn in Its Tracks

Sage Intacct

If you’re a SaaS finance leader, your churn rate (the number of subscription cancellations you receive over a given period) is one of your most valuable performance SaaS metrics to track and improve.

Churn 145
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Invite More Investors to Your Board Meetings, Not Less

SaaStr

Now that board meetings are on Zoom, There’s something to be said for inviting every 5%+ shareholder to join, at least as informal observer, at least for a while. Yet, trend has been opposite, to include fewer & fewer. It’s just a very efficient way to communicate and get buy-in. — Jason BeKind Lemkin #???????????? (@jasonlk) June 13, 2022.

Trends 289
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TeamViewer Alternatives

The Daily Egg

Since the pandemic began, the importance of remote support software such as TeamViewer and its alternatives has skyrocketed due to the emergence. The post TeamViewer Alternatives appeared first on The Daily Egg.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Google, Apple, and Amazon Stifle Innovation When They Favor Their Own Products

Sparktoro

The SparkToro team got an exciting surprise on Sunday evening: a mention of our research on Last Week Tonight by John Oliver. The full episode, Big Tech Monopolies, is available on YouTube. It covers an issue I’ve railed against before, but with a heightened sense of urgency: there is actually a bipartisan bill in Congress that might fix this.

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What is a sales-qualified lead (SQL)?

Intercom, Inc.

A sales-qualified lead (SQL) is a prospective customer who has indicated through a series of actions that they have a high probability of converting. Having expressed interest in your product or service and been vetted to ensure they meet the right criteria, a sales-qualified lead is now ready to move into your sales process. . In most cases, prospective customers enter the sales funnel once they’ve performed an action such as visiting your website or following you on social media.

Sales 129
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Announcing New SaaStr Annual Sessions with Gong, Shopify, Braze, and Zoho Corporation!!

SaaStr

We’re continuing to gear up for the 2022 SaaStr Annual in the SF Bay Area, Sept 13-15! Each week we’ll be announcing more incredible sessions. This week, new sessions include: Eran Aloni , Chief Customer Officer, Gong.io – “Turning a Feature Into a Platform: Top 10 Learnings to Scaling Gong” Fatima Yusuf , Director of Commercial, Ecosystem, Shopify – “Building a Unicorn on Shopify’s Platform” Rajalakshmi Srinivasan , Director of Product Management, Zoho

Pricing 278
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Google Meet Review

The Daily Egg

Google Meet is a decent webinar software tool. It’s easy to set up if you already have a Google account, includes document. The post Google Meet Review appeared first on The Daily Egg.

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Evaluating Embedded Payment Providers For Your Software? Get The Evaluation Scorecard Today

Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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Big tech platforms sign up to the EU Commission’s new Code of Practice on Disinformation

IT World

Major technology platforms have joined 34 signatories in committing to the EU Commission’s attempts to fight online disinformation by removing financial incentives and empowering researchers and fact checkers.

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5 Reporting and SaaS Metrics Must-Haves for SaaS Finance

Sage Intacct

When it comes to being an effective and efficient SaaS CFO, a fintech automation tool can be one of your best friends. Your company probably uses a communication tool like Slack or Microsoft Teams, right? It enables people to stay organized and accomplish more in smaller increments of time.

Finance 118
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Two SaaS Metrics That Actually Don’t Matter That Much in the Earliest Days: Absolute Churn and Sales Cycles

SaaStr

Ok, I know the title sounds a bit controversial, but bear with me, it’s not. Metrics are critical in SaaS, and you need to track them fastidiously. But it’s also important to focus on the right metrics, at the right stage, and not obsess about the less important ones at the wrong times. And I’m going to suggest two that will worry you a lot as you scale — Churn and Sales Cycle — you should track, but not obsess over, until you are well, well past initial traction,