Sat.Aug 06, 2022 - Fri.Aug 12, 2022

article thumbnail

Dear SaaStr: What Should I Do after a Failed Startup? Get a Job or Try Again?

SaaStr

Dear SaaStr: What Should I Do After a Failed Startup? Get a Job or Try Again? If it “failed” after < 12 months or so, even 24 months, it doesn’t matter too much. No one will care either way. And there’s no need to explain yourself, apologize, or feel like a failure. No need. Dust yourself off, and decide if you want to do another one. And if you do — the key is, just consider that one-year start-up an experience.

Startup 328
article thumbnail

How to Build Client Relationships Digitally: 14 Pro Tips

Totango

Learn How to Build Client Relationships Digitally: 14 Proven Tactics. Knowing how to build client relationships digitally is critical for SaaS businesses. Most interactions with your SaaS customers are digital, making handling these opportunities decisive for customer satisfaction, loyalty, repeat business and referrals. In this article, we’ll show you how to build client relationships digitally with your SaaS customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Build a Growth-focused Marketing Strategy for SaaS

Inturact

The SaaS ecosystem, on one hand, is flourishing with a CAGR of 27.5% for the period of 2021-2028. On the other hand, most startups are failing because of no market need, getting outcompeted, flawed business models, or not having the right team.

Marketing 105
article thumbnail

Growth is No Longer the Best Predictor of a Software Company's Value

Tom Tunguz

In 2020, revenue growth was the most important factor explaining a public software company’s forward multiple. The formula has changed since then. Net income has surged to the highest correlate of a public software company’s multiple surpassing revenue growth. Narratives published in newspapers trumpeting the importance of profitability correctly assess investor sentiment on stock exchanges.

Software 364
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

How to Start an Affiliate Marketing Business

The Daily Egg

Affiliate marketing has a definite allure. It’s a lucrative business that continues to generate income even when you’re off the clock. But. The post How to Start an Affiliate Marketing Business appeared first on The Daily Egg.

Marketing 334

More Trending

article thumbnail

How To Optimize Your Sales Booking Process

Predictable Revenue

Tanya MFK joins the Predictable Revenue podcast to discuss how to optimize your appointment setting process for an improved show rate and better sales meetings. The post How To Optimize Your Sales Booking Process appeared first on Predictable Revenue.

Sales 255
article thumbnail

The Trillion Dollar Empire that Started with a Coupon

Tom Tunguz

This is a paper bond from the US Treasury dated 1976. This piece of paper guarantees its holder $5000 on August 15, 1986. At the bottom, four coupons entitle the holder to $200 at the maturity date on the top right. The coupons represent the interest on the bond. Those four little coupons would lead to the creation of a $2 trillion bond behemoth. Prior to the early 70s, investors bought bonds & held them until maturity.

article thumbnail

Best Online Business Banking Compared

The Daily Egg

It’s no secret that people have no time to visit the bank. With online banking, you get the same services and convenience. The post Best Online Business Banking Compared appeared first on The Daily Egg.

Banking 331
article thumbnail

Adding Payments and Fintech to SaaS Can Be Great. But You Gotta Watch the Margins.

SaaStr

So in the Boom Times of later 2020 and 2021, almost every VC pushed SaaS companies to at least become a little bit of a fintech. Why? It seemed such an easy way to bolt on more revenue to an underlying SaaS platform. And indeed, sometimes it can be. Shopify now gets 2x the revenue from payments and merchant services than it does from SaaS subcriptions.

article thumbnail

5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

article thumbnail

Announcing our new guide ‘Supercharge Your Support: How In-context Support Can Boost Your Bottom Line’

Intercom, Inc.

10Today, retaining customers is more valuable than acquiring new customers. But facing economic uncertainty coupled with fewer resources, support teams need to work smarter, not harder to increase loyalty. Learn how in our new guide. In today’s digital era, customer expectations are rising but many support teams lack the modern tools and strategies needed to provide personal, efficient support at internet scale.

Headcount 237
article thumbnail

Do PE Acquisitions of Public Startups Imply We've Hit a Pricing Bottom?

Tom Tunguz

This year, private equity firms have acquired five public software companies, totalling $38b in value. Seven months into 2022, these figures exceed last year’s totals, something I wondered about last month. Since these transactions’ details are public, we can use them to infer how the private software market values companies. Company. Acquirer.

article thumbnail

Big Cartel Vs. Shopify

The Daily Egg

Building your ecommerce website starts with choosing the right platform. When you want a user-friendly setup, Big Cartel and Shopify have the. The post Big Cartel Vs. Shopify appeared first on The Daily Egg.

321
321
article thumbnail

Why Some VC Investments Work Out, and Some Don’t. What I’ve Learned.

SaaStr

Investments I've made that didn't work out: – Momentum investment – CEO a bit of bulls**t artist – CEO good at sales but weak product team / CTO. Investments I've made that had so-so outcomes: – CEO not better than me – CEO couldn't control burn rate – Not really SaaS. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) August 6, 2022.

article thumbnail

How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

article thumbnail

Intercom included on the Forbes Cloud 100 for sixth consecutive year

Intercom, Inc.

We’re delighted to share that Intercom has been named to the Forbes Cloud 100 2022 , landing at #35 on the definitive ranking of the top 100 private cloud companies in the world. This is the sixth year in a row we’ve been included on the list, demonstrating ongoing innovation and excellence. And it’s really just the start – we are working hard to deliver more and more breakthrough value for our customers by continuing to create new, different, and better ways for companies to connect with their

Cloud 211
article thumbnail

Why is the business development representative the most important position in your company?

Predictable Revenue

Learn what a business development representative (BDR) does, their role in outbound sales, and how they compare to sales development reps (SDRs). The post Why is the business development representative the most important position in your company? appeared first on Predictable Revenue.

article thumbnail

Microsoft Teams Alternatives

The Daily Egg

Microsoft Teams is an excellent collaboration tool. Not only does it provide video and audio conferencing, but it also offers a chat. The post Microsoft Teams Alternatives appeared first on The Daily Egg.

320
320
article thumbnail

Dear SaaStr: How Much Equity Do You Give to Extremely Early Employees?

SaaStr

Dear SaaStr: How Much Equity Do You Give to Extremely Early Employees? It’s a tough one because they really do deserve a lot. But the pie only adds to 100%. You really want to give the early folks a ton. At least — the very best ones. But it only adds to 100%. So my rough rule: Do 3x what you’d otherwise do if it’s super early , i.e. pre angel funding, pre product, pre revenue, etc.

Pricing 308
article thumbnail

SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

article thumbnail

Intercom’s product principles: Shaping the solution to maximize customer value

Intercom, Inc.

At Intercom we believe that clear guiding principles are the best foundation for building product and keeping teams aligned. Our engineering principle “shape the solution” allows us to deliver better customer value and maintain a team of highly engaged, aligned and motivated individuals. Shaping the solution means that we never blindly execute on requirements defined by others.

article thumbnail

7 Gboard settings that'll supercharge your Android typing

IT World

If there's one place where saved seconds can seriously add up, it's in your smartphone's on-screen keyboard. This doesn't get nearly enough attention among average tech-totin' animals, but Android has an awesome advantage over that (cough, cough) other mobile platform when it comes to text input. All it takes is two minutes of trying to type text on an iDevice to see just how much of a good thing we've got goin' (and to make yourself want to gouge your eyes out with the nearest overpriced Apple

Mobile 124
article thumbnail

How to Get Followers on Instagram

The Daily Egg

With over 10 years of success, growing on Instagram is still as important as ever – for personal brands and businesses alike. The post How to Get Followers on Instagram appeared first on The Daily Egg.

Branding 318
article thumbnail

So Your App Is Just A Nice To Have

SaaStr

One thing I took for granted was being CEO of an app that was beloved. If you have that, never ever give it up. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) April 26, 2019. When SaaS started getting going, folks would criticize SaaS start-ups as “just a feature” Oh Google/Salesforce/Microsoft will just build that. Back in the day when the world was a desktop OS, there was a lot of truth to that.

Scale 306
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

UserTesting’s Janelle Estes on using human insight to create memorable experiences

Intercom, Inc.

In our rush to accelerate digital transformation, we’ve been obsessed with collecting information. Lots and lots of it. We track every metric, create all kinds of dashboards, and use them to inform our every move. But data, while extremely valuable, can’t tell the whole story. It’s hard to truly understand your customers when you’re chasing that point increase in NPS or to empathize with their problems when you’re spending all day looking at charts on a computer screen.

Scale 118
article thumbnail

Leading With Software When Building A Lending Business

Andreessen Horowitz

As I reflect upon my experience building Bond Street (an SMB lending startup we sold to Goldman Sachs in 2017), one of the biggest challenges we faced was in scaling customer acquisition. In retrospect, there were two critical insights that … The post Leading With Software When Building A Lending Business appeared first on Andreessen Horowitz.

Scale 115
article thumbnail

The Complete Guide to Ecommerce ERP Integration

The Daily Egg

Successfully integrating ecommerce and enterprise resource planning (ERP) requires both short-term action and long-term planning. Your company can use the data from. The post The Complete Guide to Ecommerce ERP Integration appeared first on The Daily Egg.

article thumbnail

Dear SaaStr: How Much Money Does a VC Make If Their Investment Sells for One Billion?

SaaStr

Dear SaaStr: How Much Money Does a VC Make If Their Investment Sells for One Billion? Often not as much as you’d think. Each general partner might make $5m here on a $1B exit. And a non-true general partner might make quite a bit less. Let’s say: The fund owns 10% at exit, with a blended entry price of ~$100m (fund invested early, but also did some pro-ratas) and thus a total blended investment across rounds of ~$10m.

article thumbnail

An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

article thumbnail

Microsoft urges Windows users to run patch for DogWalk zero-day exploit

IT World

Microsoft has confirmed that a high-severity, zero-day security vulnerability is actively being exploited by threat actors and is advising all Windows and Windows Server users to apply its latest monthly Patch Tuesday update as soon as possible. The vulnerability, known as CVE-2022-34713 or DogWalk, allows attackers to exploit a weakness in the Windows Microsoft Support Diagnostic Tool (MSDT).

article thumbnail

Use Outreach? Here’s 3 Strategies to Organize Your Sales Team’s Content

Sales Hacker

Whether you’ve used Outreach for two months or two years, having organized content is vital to your bottom line. When thinking about organizing content, my mind immediately goes to shopping. And in the content world, there are only two types of stores — thrift stores and department stores. Think about it. You’re walking into a thrift store, and the entire place is filled with racks of clothing.

Strategy 108
article thumbnail

Best Online Marketplaces to Sell Products Compared

The Daily Egg

We spent many weeks poring over key online marketplace metrics to answer the question of the best online marketplaces to sell products. The post Best Online Marketplaces to Sell Products Compared appeared first on The Daily Egg.

Metrics 312