Sat.Sep 17, 2022 - Fri.Sep 23, 2022

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Why Start-Ups Should Nail Down Their Marketing Before Building a Sales Team

Predictable Revenue

Should marketing come before outbound sales? Here are 5 reasons why startups should nail down their marketing foundations before building a sales team. The post Why Start-Ups Should Nail Down Their Marketing Before Building a Sales Team appeared first on Predictable Revenue.

Marketing 317
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Want to Survive the Recession? Focus On These SaaS Metrics

Sage Intacct

Surviving and thriving in business regardless of external financial conditions might sound too good to be true. SaaS is a highly competitive industry, and even the top players in the market can have their good fortune reversed if they aren’t constantly vigilant.

Metrics 122
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What is Customer Enablement? A Quick Guide for B2B & SaaS

Totango

Customer Enablement Essentials: What B2B and SaaS Brands Need to Know. Customer enablement empowers customers by giving them the resources they need to use your product successfully. This helps deliver more satisfying customer experiences , promoting customer renewals and referrals, which are critical to B2B SaaS businesses. Here we’ll walk you through the essentials you need to know to harness customer enablement to increase B2B and SaaS sales.

B2B 85
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Dear SaaStr: How Can I Make Sure My Board Doesn’t Fire Me?

SaaStr

Dear SaaStr: How Can I Make Sure My Board Doesn’t Fire Me? Founders are often guarded toward most VCs. Perhaps they should be. That’s a different, and longer conversation. And one thing founders tend to worry about is — can I be fired by my investors? First, it’s tough to be truly fired if you control the majority of the board, voting shares, et c.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Trello vs. Monday

The Daily Egg

Trello and Monday.com are both fantastic project management tools that organizations can use to keep track of tasks and deadlines. They both. The post Trello vs. Monday appeared first on The Daily Egg.

More Trending

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Scaling Customer Success in 2022 From Series A to IPO with Snyk io, Vanta, Crane, and Hook (Video)

SaaStr

SaaS businesses are discovering that customers choose and recommend them based not on flashy marketing or super fancy product features but on the experience of engaging with the company and the value it delivers. Delivering a cohesive and die-hard customer experience doesn’t happen accidentally. Customer success is a mindset or a continuous journey before it’s a department that takes an analytical approach towards retaining and constructing long-lasting relationships with customers.

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GetResponse Review

The Daily Egg

GetResponse is a rich marketing automation platform that started as an email marketing tool and has developed into much more. Users can. The post GetResponse Review appeared first on The Daily Egg.

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Which Subreddits Does Your Audience Follow? What Do They Talk About? Starting Today, SparkToro Has the Answers

Sparktoro

Today, we’re launching a new “Reddit” tab in SparkToro. It will show you the Subreddits to which the audience you search for most-heavily subscribes, and the text content of their Reddit posts. This feature is briefly available for all paid subscribers.

Pricing 142
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Pipeline Supply Shocks in SaaS Sales

Tom Tunguz

Imagine a startup with 4 customers in the pipeline. The average sales cycle is 28 days. Two of those customers should close this quarter. Two of them, who entered the funnel later in the month, will take longer than 30 days to close. If the ACV of the company is $25k, then the business should project $50k in bookings this period & $50k next period (assuming no additional pipeline materializes).

Sales 306
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Dear SaaStr: How Does SaaStr Fund Decide What to Invest In?

SaaStr

Dear SaaStr: How Does SaaStr Fund Decide What to Invest In? Let me give my investing process at least for SaaStr Fund : First, I try somehow to identify before a first meeting if there is a >=2.5% chance of investing. This is perhaps the most non-obvious part. There are too many startups out there that want to meet, have coffee, do a Zoom, etc.

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Best Unsecured Business Loans Compared

The Daily Egg

After researching dozens of different loan options from banks, credit unions, and online lenders, we found that OnDeck offers the best unsecured. The post Best Unsecured Business Loans Compared appeared first on The Daily Egg.

Business 314
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How to Sell Using LinkedIn and Video

Predictable Revenue

Donald Kelly joins the Predictable Revenue podcast to discuss his best outbound sales tips for LinkedIn and how to use video to stand out in B2B sales. The post How to Sell Using LinkedIn and Video appeared first on Predictable Revenue.

B2B 147
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The State of Web3 in 2022 through Data

Tom Tunguz

At the inaugural DuneCon , Dune ’s first conference, I shared a presentation on the state of crypto in 2022. I aimed to characterize the health of the crypto ecosystem at the most basic level. For example, quantifying the number of active wallets, the population of active developers, & other dynamics within the ecosystem. The slides are embedded here with summary commentary below and linked here.

Data 267
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Dear SaaStr: What Makes the Ideal Demand Generation Candidate for a Growth-Stage SaaS Company?

SaaStr

Dear SaaStr: What makes the ideal Demand Generation candidate for a growth-stage SaaS company? 90% of the candidates you meet will not have: owned a funnel revenue goal/KPI : pipeline, leads, opportunity, revenue; that. at another SaaS company that sold about around your price point. Find both, are you’ve got a real shot. Almost all candidates won’t meet these 2 criteria.

SaaS 235
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MailerLite Review

The Daily Egg

MailerLite is an email marketing company servicing more than 1 million users worldwide. With incredible email-based tools and products, from website building. The post MailerLite Review appeared first on The Daily Egg.

Marketing 314
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Breaking down barriers to scale: How we’ve optimized Elasticsearch usage at Intercom

Intercom, Inc.

Elasticsearch is an indispensable part of Intercom. It underpins core Intercom features like Inbox , Inbox Views, API, Articles , the user list, reporting, Resolution Bot , and our internal logging systems. Our Elasticsearch clusters contain more than 350TB of customer data, store more than 300 billion documents, and serve more than 60 thousand requests per second at peak.

Scaling 129
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What China Can Teach Us About the Future of TikTok and Video Search

Andreessen Horowitz

It’s no secret today’s young people prefer searching for recommendations on video apps over text-based search engines. Even the executives at Google know this. SVP Prabhakar Raghavan recently said that according to the company’s internal studies, 40% of young people … The post What China Can Teach Us About the Future of TikTok and Video Search appeared first on Andreessen Horowitz.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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State of the Cloud 2022: The Centaur Report With Bessemer Venture Partners (Pod 593 + Video)

SaaStr

You’ve heard of a Unicorn SaaS company, but it’s time to introduce you to the Centaur. It’s no secret that the global financial landscape has been shaken up in recent years. The unpredictable market has given rise to new trends and a new type of elite company, which Bessemer Venture Partners have dubbed the Centaur. In this informative SaaStr Annual session, Bessemer Partners Sameer Dholakia, Mary D’Onofrio, and Elliott Robinson present the State of Cloud report, a look at the latest in SaaS tre

Cloud 231
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Trello vs. Jira

The Daily Egg

Trello and Jira are two popular tools for task and project management. In fact, they’re siblings! These two Atlassian products each have. The post Trello vs. Jira appeared first on The Daily Egg.

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Announcing our refreshed guide: ‘The Onboarding Starter Kit’

Intercom, Inc.

A few years ago, we published The Onboarding Starter Kit , which helped thousands of businesses successfully onboard their customers. Today, we’re launching a completely refreshed guide to help you activate, engage, and retain more customers in the modern age. Since the onset of the global pandemic, many businesses have become internet businesses. In addition, due to economic uncertainty, company after company is tightening their tool budget, making it more valuable than ever to hold onto, nurtu

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Google Workspace vs. Microsoft 365: What’s the best office suite for business?

IT World

Once upon a time, Microsoft Office ruled the business world. By the late ‘90s and early 2000s, Microsoft’s office suite had brushed aside rivals such as WordPerfect Office and Lotus SmartSuite, and there was no competition on the horizon. Then in 2006 Google came along with Google Docs & Spreadsheets , a collaborative online word processing and spreadsheet duo that was combined with other business services to form the Google Apps suite, later rebranded as G Suite, and now as Google Workspace

Business 143
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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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SaaStr Annual 2023 Will Return Sept 12-14 2023, SF Bay Area

SaaStr

THANK YOU, thank you, thank you. Our global SaaStr community had such a strong showing at SaaStr Annual 2022 last week. We set so many records at SaaStr Annual 2022, it brings a tear to our eye. We hosted 10,101 attendees across 3+ days. 12,750 mentorship connections were made. 1,931 braindates and mentorship sessions were hosted. 324 VCs in Meet-a-VC Program. 457 Founders in Meet-a-VC Program. 289 speakers, 52% women, 66% less represented. 189 sponsors.

Pricing 183
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iSolved Time Review

The Daily Egg

iSolved Time is a customizable time and attendance system that offers powerful features for all your HR needs. Whether you need to. The post iSolved Time Review appeared first on The Daily Egg.

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Four beliefs shaping our vision for customer support

Intercom, Inc.

Up until about 20 years ago, businesses had to be personal to be successful. Because of the limited scale any business could operate in – a scale which was literally dictated by their location – it was relatively easy for them to build personal relationships with customers. People did business face-to-face, shaking hands, smiling, and building meaningful relationships.

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Funding When Capital Isn’t Cheap

Andreessen Horowitz

When capital becomes more expensive, how do you evaluate and decide on the best financing option for your company? There is (or at least there should be) a VC industry saying: “Give me your headline price, and I’ll give you … The post Funding When Capital Isn’t Cheap appeared first on Andreessen Horowitz.

Finance 141
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Everything That Breaks on the Way to $1 Billion ARR With Mailchimp Co-Founder Ben Chestnut (Pod 592 + Video)

SaaStr

In some cases, weirdness wins the race. The lovably off-beat “weird” marketing automation platform Mailchimp was recently acquired by Intuit for $12 billion. At SaaStr Annual 2022, Mailchimp Co-Founder Ben Chestnut sat down with SaaStr Founder Jason Lemkin to answer questions about the two-decade journey to $1 billion in annual recurring revenue (ARR).

SMB 181
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National Funding Review

The Daily Egg

National Funding is an online lending solution that’s tailored to small businesses and entrepreneurs. They specialize in fast approvals, simple applications, and. The post National Funding Review appeared first on The Daily Egg.

Business 305
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Intercom named a Strong Performer in Forrester’s 2022 Conversation Automation Solutions New Wave™

Intercom, Inc.

At Intercom, our mission has always been to make internet business personal – and we think the key to creating those personal connections between businesses and customers is to facilitate conversational experiences. That’s why we are so proud to announce we have been named a “Strong Performer” in The Forrester New Wave™: Conversation Automation Solutions Q3 2022.