Sat.Dec 10, 2022 - Fri.Dec 16, 2022

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Dear SaaStr: How Can You Tell iI Someone is Going To Be a Phenomenal CEO?

SaaStr

Dear SaaStr: How Can You Tell iI Someone is Going To Be a Phenomenal CEO? Having now worked with a few dozen SaaS CEOs who are much better CEOs that I ever was, I think I can boil it down to 2 characteristics: They can see the future , and. They have the ability to recruit and build the teams to get there. The best founders, at least by the time they have 50–100 customers, can see at least several years into the future.

Revenue 325
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Stop Confusing Free Trials and Onboarding (It’s Costing You Customers)

Sixteen Ventures

Prospective customers use Free Trials as an opportunity to see if your product is right for them before they buy. Customer Onboarding is the process a new customer goes through to get up and running with your product after they buy. If you confuse Free Trials and Customer Onboarding, you’ll try to engage prospects as if they’re already customers, resulting in poor engagement and lower conversion from free to paid.

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6 Easy Steps to Check Competitors’ Keywords

The Daily Egg

Making progress on your search rankings requires doing plenty of keyword research. That’s not just identifying the keywords to use on your. The post 6 Easy Steps to Check Competitors’ Keywords appeared first on The Daily Egg.

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What are Sales Development Reps (SDRs)?

Predictable Revenue

Learn how a dedicated SDR team can help free up your time, streamline your outbound sales process, and fill your sales pipeline with qualified leads. The post What are Sales Development Reps (SDRs)? appeared first on Predictable Revenue.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Big Ideas in Tech for 2023: An a16z Omnibus

Andreessen Horowitz

This time of year, the floodgates open to a deluge of best-of lists and end-of-year recaps. But we at a16z have always been more interested in what’s to come. We asked dozens of partners across the firm to spotlight one … The post Big Ideas in Tech for 2023: An a16z Omnibus appeared first on Andreessen Horowitz.

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Meet the winners of the 2022 ChurnHero Awards for Customer Success

ChurnZero

The winners of 2022’s ChurnHero Awards, recognizing and celebrating ChurnZero customers who champion Customer Success with remarkable results, have been announced! For the third year running, we asked CS teams who’ve challenged the status quo with innovative, meaningful, and customer-centric approaches to enter the ChurnHero Awards and tell us all about it.

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Why Video Advertising is the Future of Online Marketing

SaaS Metrics

Since the birth of the internet, online marketing has been an integral part of businesses both large and small. Since most people use the internet every day, connecting with consumers on the platforms, sites, and services they constantly visit has become a critical part of every company’s marketing strategy. There are plenty. Read more. The post Why Video Advertising is the Future of Online Marketing first appeared on SaaS Metrics.

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How to Use Video for Generating Leads Through Linkedin

Dubb

In this recap of a recent Dubb Support video, we are going to take a deep dive into generating leads through LinkedIn. LinkedIn is a fantastic platform to not only find your next job or hire, but to find new prospects for your business or organization. Combined with the power of video, you can. The post How to Use Video for Generating Leads Through Linkedin appeared first on Dubb Blog.

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Warning Signs Your SaaS Company is Outgrowing QuickBooks: Manual and Inflexible Billing

Sage Intacct

In the beginning stages of many companies and accounting departments, in SaaS billing out of spreadsheets is often a sufficient–though far from perfect–method of handling the business's finances. It's better than nothing.

SaaS 119
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Cooley: Series D Deals Dropped 78% in Just Q3 Alone

SaaStr

Cooley is one of the top law firms representing startups , and so they have data that no one else quite has. They know exactly what venture deals are priced at, exactly how many are happening, and exactly what is happening across 100s and 100s of leading startups. Other data sources are great, but law firms have a unique access to the exact, real data.

Education 331
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Best CDN Providers Compared

The Daily Egg

Out of the seven brands we review below, Cloudflare is our favorite content delivery network (CDN) provider. With data centers across over. The post Best CDN Providers Compared appeared first on The Daily Egg.

Branding 309
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A Funny Thing Happened on the Way to Sand Hill Road

Tom Tunguz

A funny thing happened along the way to Sand Hill Road in the last decade : startups stopped talking about how much runway a Series A would buy them. In the 2000s, when capital was scarcer, founders & VCs would derive round size by debating the quantum of money required to achieve Series B milestones. When capital is scarce, it’s rationed.

Headcount 305
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No Merchant Account  Payment Solutions

Agile Payments

Can you accept customer payments without having a Merchant Account?

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Coupa, Marketo, And the Great Coming Rebound in SaaS

SaaStr

So, things are brutal in the public markets, with multiples approaching all-time lows. But … we’re seeing those very low prices bring out the Private Equity firms. They are looking for bargains. The latest is Coupa. In fact, this one was such a bargain that a bidding war broke out between two of the mighty giants here, Vista and Thoma Bravo.

SaaS 322
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Best Web Design Courses Compared

The Daily Egg

We’ve identified 11 courses that can help you form or advance your web design skills, and Webflow University is our favorite web. The post Best Web Design Courses Compared appeared first on The Daily Egg.

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What the $6B Coupa Acquisition Means for Software Startups

Tom Tunguz

This morning, Coupa announced its sale to Thoma Bravo for $6.2b. The acquisition is notable for three reasons. First, the premium to the public price is 31%. Second, the multiple is 8.4x NTM revenues. Both of these data points imply public multiples have room to grow. Third, it’s the most substantive acquisition to announce this year after Figma’s announced its sale to Adobe.

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Re-envisioning the SDR role through the lens of a Demand Gen Marketer

Predictable Revenue

Sam Kuehnle joins the Predictable Revenue podcast to discuss re-envisioning the SDR role through a demand generation lens. The post Re-envisioning the SDR role through the lens of a Demand Gen Marketer appeared first on Predictable Revenue.

Marketing 147
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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4 Recent, Very Bad, Truly Terrible Customer Success Experiences. Just This Week.

SaaStr

So I’ve written a bit about a topic that a lot of folks challenge me on. But look, it’s true. Customer Success has gotten worse over the past few years. Much worse. The best Customer Success teams are still amazing. They jump on a problem like a grenade. They truly solve your problem. Often, in a way the software itself can’t.

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8 Easy Steps to Launch Your First Website

The Daily Egg

In this day and age, a website is a vitally important part of any business. In fact, it might be the only. The post 8 Easy Steps to Launch Your First Website appeared first on The Daily Egg.

Business 284
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Why Marketers, Creators, and Brands Should Start Using Mastodon ASAP

Sparktoro

I joined Twitter in June, 2007. It turned out to be a very smart move; over the next decade, that network had a massive impact on my professional success. Some of that is because I did interesting or valuable things, but a lot of it was a combination of timing and serendipity.

Branding 145
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How Marketers Are Spending Their Money in 2023 (We Asked 8032 Marketers)

Neil Patel

With the economy up in the air due to inflation kicking into high gear, war, interest rates rising, and other factors that we can’t control we decided it would be great to see how other marketers are reacting. And we didn’t want to know how marketers were reacting just in the U.S., we wanted to know on a global scale what businesses of all sizes in all major industries (and for both B2B and B2C) are doing.

Marketing 144
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Only 52% of You Are Growing Your Sales Team Next Year

SaaStr

So SaaStr polls aren’t perfect, but they do seem to capture the zeitgeist of things pretty well. One this week surprised me a bit. Only about half of you are actually adding to your sales team next year: Times certainly are strange these days. CIOs are scrutinizing budgets like never before. Salesforce has suspended forward guidance for 2023, saying it just doesn’t know how much it will grow.

Sales 294
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Best Local SEO Tools Compared

The Daily Egg

Among the eight options we review below, Semrush Listing Management is our favorite local SEO tool. Semrush is a well-known keyword research. The post Best Local SEO Tools Compared appeared first on The Daily Egg.

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What You Need to Know About TikTok SEO

Buffer Resources

Watch out Google: TikTok is coming for your crown! Or at least that’s what the Senior Vice President of Google thinks , as the company shared in July that TikTok is becoming more like a search engine, especially among Gen Z. And TikTok is investing in maximizing users’ habits with new features like suggested searches at the bottom of videos and in the comments section.

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What is CPQ (Configure, Price, Quote)? Does your business need it?

FastSpring

Finding the right tools to streamline your sales processes can be key to running a more successful and profitable sales operation. One popular solution for managing and automating parts of the sales process is by using CPQ (Configure, Price, Quote) Software. However, what is a CPQ and what are its primary benefits? And most importantly, does your business need it?

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Evaluating Embedded Payment Providers For Your Software? Get The Evaluation Scorecard Today

Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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SaaStr CRO Confidential: Founders Fund Partner Sam Blond + Rippling VP Sales Matt Plank (Pod 617 + Video)

SaaStr

How do you enter a highly competitive marketplace, carve a niche for yourself, and then scale the business to $100 million+ ARR? Sam Blond, Partner at Founders Fund, joined Matt Plank, VP of Sales at Rippling, to unlock the secrets to exponential revenue growth. We follow Rippling’s journey from $10 million ARR to hundreds of millions of ARR and the key learnings along the way. .

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Best Free SEO Tools Compared

The Daily Egg

Among the eight options we reviewed, Moz Keyword Explorer is our favorite free SEO tool. This tool delivers a user-friendly platform for. The post Best Free SEO Tools Compared appeared first on The Daily Egg.

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Highlighting Text Input with Jetpack Compose

Buffer Resources

We recently launched a new feature at Buffer, called Ideas. With Ideas, you can store all your best ideas, tweak them until they’re ready, and drop them straight into your Buffer queue. Now that Ideas has launched in our web and mobile apps, we have some time to share some learnings from the development of this feature. In this blog post, we’ll dive into how we added support for URL highlighting to the Ideas Composer on Android, using Jetpack Compose.

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