Predictable Revenue
JULY 4, 2022
Dale Merrill joins the Predictable Revenue podcast to discuss how to stand out in outbound sales and how small changes can lead to massive revenue growth. The post 6 Vital Skills to Stand Out and Sell More appeared first on Predictable Revenue.
SaaStr
JULY 6, 2022
So we’ve done a lot with Workday over the years at SaaStr but haven’t done a deep 5 Interesting Learnings dive. But we should have. Workday is one of the iconic enterprise SaaS leaders. It’s scaling efficiently and impressively. At a $6 Billion revenue run ($4.5B in SaaS revenue), it’s growing an impressive 22% with fairly epic operating cash flows of 30% (more on that below). #1. 9,500 customers at $6B in ARR, so about $600,000 ACV per customer.
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Totango
JULY 5, 2022
In uncertain economic times, attracting new customers becomes exponentially harder as budgets get tighter and priorities shift. As a customer success leader, it’s important to ensure resources are focused on delivering value and creating exceptional customer experiences, while also keenly identifying any potential opportunities for revenue and expansion.
The Daily Egg
JULY 4, 2022
Social media can be a real time waster if you don’t have the right systems to manage it. Everything happens so fast. The post Hootsuite Alternatives appeared first on The Daily Egg.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Tom Tunguz
JULY 4, 2022
Last week, I installed Github’s Copilot , a machine learning tool that helps engineers write software. I often code in R, Go, Ruby, markdown, bash and other languages to automate some task or update my CRM , so I was excited. I typed in def get_tweets_for_user(username) in ruby. Copilot completed the entire function in less than 5 seconds, like like a GMail smart reply but for programming.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
JULY 6, 2022
We started off the summer with a bang – hosting the Summer 2022 edition of New at Intercom and announcing three huge new product releases: SMS , the next-generation Inbox , and Custom Actions and Custom Objects in bots. If you joined us for New at Intercom last month, you may already have some idea of what’s in store on Built For You this month, (but if not, you can watch it on-demand here ).
The Daily Egg
JULY 4, 2022
Ecommerce has become a popular and accessible way for people of all ages to make money online. It’s fast, easy, and can. The post The Complete Guide to Ecommerce Website Design appeared first on The Daily Egg.
Tom Tunguz
JULY 3, 2022
Office Hours are sessions with luminaries from the startup world that intersperse questions collected from the audience. They tackle some of the hard questions of running a startup by focusing on tactical advice from leaders in their fields. Managing through Turbulence with Lee Kirkpatrick. 2022 Market Conditions Survey. How Stripe Scaled with Claire Hughes Johnson.
SaaStr
JULY 4, 2022
Dear SaaStr: What’s It Like to Have Your Company Acquired by One of the Tech Giants? It’s a lot of change. 2018’s Top 50 Acquisitions in SaaS. The pressure is off. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Not all of it. But the insane founder-CEO pressure you had … is off. It is replaced with the basic Big Company Pressure of doing the best you can.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Intercom, Inc.
JULY 5, 2022
When I joined Intercom eight years ago, I knew nothing about system design. I designed and presented my ideas using high-fidelity mockups. They were quick to put together, and so I assumed that even wireframes were a waste of time, let alone system design diagrams. This is the second post in a series exploring our product principles. Here, Gustavs discusses our design principle of “Connected, Modular Systems”.
The Daily Egg
JULY 5, 2022
As each day brings another story about cybersecurity threats like DDoS attacks and phishing, ecommerce security is getting more important than ever. The post The Complete Guide to Ecommerce Security appeared first on The Daily Egg.
Tom Tunguz
JULY 7, 2022
Pop any venture firm’s website into the wayback machine , peruse the bios from the late 90s, and you’ll see statements like “I invest in Internet companies.” Or Web2.0 or SoLoMo. At the time, it made sense. But not anymore. Why isn’t time kind to these types of proclamations? Novel infrastructure often enables new software.
SaaStr
JULY 7, 2022
Q: Dear SaaStr: When Should The CEO Step Away From Sales? Never. It’s just, as you scale, what you do in the sales process as CEO evolves and changes. I remember when we closed Groupon as one of our Ten (or so) Largest customers, back in the day. This was probably 2009 or so. They’d brought us on shortly after they’d deployed Salesforce all across the company.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Predictable Revenue
JULY 4, 2022
Are your sales development representatives being poached? Check out the top 3 reasons you’re losing SDRs and our top tips to retain outbound sales talent. The post 3 Reasons Why Your SDRs Are Getting Poached and How to Stop It appeared first on Predictable Revenue.
The Daily Egg
JULY 8, 2022
It’s easy to find project management software, but finding the right kind for your business is another story. Kanban and scrum offer. The post Kanban Vs. Scrum appeared first on The Daily Egg.
Tom Tunguz
JULY 5, 2022
On July 13th at 10am Pacific, Office Hours welcomes Lars Nilsson , VP of Global Sales Development at Snowflake. Having worked at five startups which went public - Snowflake, Cloudera, ArcSight, Riverbed and Portal Software, Lars is an expert in sales. He’s lived through many different go-to-market models and structures, through economic cycles.
SaaStr
JULY 3, 2022
Q: Dear SaaStr: Is It Worth Working as a Sales Rep? Absolutely. Being a sales rep is the hardest job that almost anyone can get and at least try to do. Boy, you will learn. You will learn: How to hear “No” 100 times in a row. If you can turn 100 “No’s” into 1–2 Yeses. How to present yourself, a product, and a company. How to listen to a prospect and a customer.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
IT World
JULY 5, 2022
As Intel , Samsung , TSMC , and others move ahead with plans for new computer chip development and manufacturing plants in the US, those efforts are running into a new headwind: there aren't enough people with the skills needed to run the facilities.
The Daily Egg
JULY 8, 2022
Starting a business can be an exciting venture, and to make it even better, there are a few business entity structures that. The post LLC Vs. Sole Proprietorship appeared first on The Daily Egg.
Intercom, Inc.
JULY 7, 2022
We know what accessibility looks like in a physical space. Many countries have regulations and laws in place to ensure you don’t design a building without accounting for a wheelchair ramp, for example. But when it comes to software, we don’t have those same checks in place, and it’s far more common to build products and services that don’t take into consideration people with disabilities.
SaaStr
JULY 8, 2022
So YouTube has been a slow burn for us, but our channel really took off after Covid hit. We’re all watching more YouTube now! You can see before 2020, our views were fairly modest: So what are the very top most viewed, most popular videos of all time? Let’s take a look! #1. A Decade of Learnings from Y Combinator’s CEO Michael Seibel. 148,000+ views.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
IT World
JULY 7, 2022
The company is introducing Lockdown Mode to protect high-risk individuals against corrosive surveillance and attacks, and investing millions to improve protection on its devices.
The Daily Egg
JULY 7, 2022
Creating a website isn’t as difficult as it used to be a few years ago thanks to modern website building tools. One. The post Wix Alternatives appeared first on The Daily Egg.
Sage Intacct
JULY 5, 2022
All the more now, Investors want the data that proves you can make your plan. For context, the struggle for investment capital among SaaS companies is always competitive, even under the best economic and investment conditions. But when times grow uncertain and market conditions become turbulent, the competition for investment capital grows even fiercer.
SaaStr
JULY 7, 2022
Incredibly, ZoomInfo has scaled to IPO with an entirely sales-driven motion. It was the first company to have an IPO during Covid hit and is currently doing more than $1B+ in ARR. . So how did they do it? ZoomInfo’s CEO, Henry Schuck, joined us to share five mistakes made on this B2B database’s journey from zero to IPO. He breaks down how GTM efficiency drives their ability to scale with sales-driven motion and other insights you can apply to scale your SaaS business.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
IT World
JULY 7, 2022
Microsoft is backing away from its public support for some AI-driven features, including facial recognition, and acknowledging the discrimination and accuracy issues these offerings create. But the company had years to fix the problems and didn’t. That's akin to a car manufacturer recalling a vehicle rather than fixing it. Despite concerns that facial recognition technology can be discriminatory, the real issue is that results are inaccurate.
The Daily Egg
JULY 6, 2022
Fax.Plus is one of the many popular online fax services available. It has a simple and user-friendly interface, making it a great. The post Fax.Plus Review appeared first on The Daily Egg.
Totango
JULY 8, 2022
It may sound counterintuitive to say that now, in these times of economic uncertainty, is the time to invest and not to cut back. But in fact, you should be investing now more than ever in customer success. In order to protect your core business, which is your current customer base, you need to be making the necessary changes to keep up with delivery and communication of value to your customers.
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