For Entrepreneurs with David Skok
DECEMBER 5, 2018
Matrix Growth Academy – Zero to 100 was an educational event held in San Francisco, aimed at providing B2B Founders with a road-map for how to get from Zero to a repeatable, scalable and profitable growth process that would take them to $100m in revenue. Please find below the primary videos for They have been.
Tom Tunguz
DECEMBER 2, 2018
Customers will pay you to build your SaaS product. It’s one of the great advantages of a SaaS model. Annual prepay contracts - wherein customers pay for a year’s cost on day - is a free loan from customers. And every startup can benefit from this advance. There’s only one requirement: you must be able to sell your product while you’re building it.
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Intercom, Inc.
DECEMBER 5, 2018
Here at Intercom, our mission is to make internet business personal. But in order for an internet business to be personal, it must also be possible for everyone to access. More than one billion people worldwide live with a disability – that’s more than 15% of the global population. Without assistive technologies like screen readers, the web is inaccessible or hard for them to use.
Practical Advice on SaaS marketing
DECEMBER 1, 2018
If you’re selling or marketing a software-as-a-service (SaaS) solution, you’ve probably seen something like this before: You’re talking with a prospective customer that’s struggling with a broken, outdated system, something they’ve been using for a long time to handle some vital task. The prospect knows it’s a poor system and they know it’s hurting their organization.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
For Entrepreneurs with David Skok
DECEMBER 5, 2018
Introduction. Lean Startup taught the world how to find product/market fit, but in the B2B world that isn’t enough. B2B founders must then find a way to build repeatable, scalable and profitable growth before they are ready to step on … The post Matrix Growth Academy – Zero to 100 Videos appeared first on For Entrepreneurs.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
DECEMBER 3, 2018
Gearing up for the holidays? For ecommerce and consumer focused brands, the holidays offer a huge opportunity to grow your customer base and drive sales with chatbots and targeted messaging. Through to New Year’s, consumers are in the mood to buy. It’s up to you to reach and convert them at scale, and today’s chatbot technology, such as our Custom Bots , can help you can get there.
Neil Patel
DECEMBER 4, 2018
What’s one thing that you are constantly seeing on the web? Especially if you are on Instagram, Facebook, and YouTube? Come on, take a guess… No, I am not talking about people taking half-naked selfies of themselves or posting their lunches. I’m talking about people showing off. From taking pictures of their cars or money and even their homes to standing in front of private jets and yachts.
Unbounce
DECEMBER 3, 2018
Back in October, we were the first to claim that 2019 will be the year of page speed. We’ve got our eyes on the market and lemme tell you: Google is sending serious signals that it’s crunch time to deal with your slow pages. Faster pages are a strategic marketing priority. And sure enough, Google has made yet another change to uphold that prediction.
CloudKettle
DECEMBER 3, 2018
Marketers are living in a golden age of marketing. No longer do marketers have to rely. The post Three Things To Consider Before Your Next MarTech Purchase appeared first on CloudKettle.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Intercom, Inc.
DECEMBER 4, 2018
At Intercom we think a lot about what it means to deliver a differentiated customer experience. We know companies are using our suite of products across the entire lifecycle to engage website visitors, onboard new users, upsell trial users and support existing customers. The challenge comes in providing a personalized and consistent experience to everyone at scale.
Sales Hacker
DECEMBER 7, 2018
Obtaining a ton of qualified inbound leads can be a blessing for your sales team – provided they are enabled and opportunistic enough to take advantage of them. My former Ambition colleague Dan Nice once compared B2B sales and marketing teams to Allied Forces storming Omaha Beach during the D-Day invasion. Sales leaders serve as the generals and field commanders.
Groove HQ
DECEMBER 6, 2018
When it comes to support, it’s worth hiring the best. Here’s how to write a customer service job description that will help you do it… Editor’s note: This post has been updated for accuracy and freshness. The original version first appeared on the Groove blog on November 11th, 2014 Imagine that there’s a website where […]. The post How to Write a Customer Service Job Description That Attracts Top Talent appeared first on Groove Blog.
FastSpring
DECEMBER 7, 2018
FastSpring’s Employee Spotlight is a Q&A series that features the hardworking, intelligent, and fun people that make FastSpring great. Get to know the fantastic team behind the ecommerce platform! Q: What is your role at FastSpring? A: I’m a Business Development Representative Manager. My role is training, managing, and coaching a team of pre-sale specialists to build meaningful partnerships with awesome businesses!
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
CloudKettle
DECEMBER 5, 2018
What is Churn? Rapid growth for SaaS businesses is important, not just to scale, but also. The post The 5 Steps for a Successful SaaS B2B Renewal appeared first on CloudKettle.
Sales Hacker
DECEMBER 3, 2018
The post 7-Step Framework for Crafting a Bullet-Proof Sales Strategy in 2019 appeared first on Sales Hacker.
BetterCloud
DECEMBER 4, 2018
This is the third and final part of our blog series on achieving effective SaaS management using a Zero Trust security model. If you haven’t read them already, check out parts one and two here. In my earlier posts on this topic, I discussed how the Zero Trust security model addresses many of the emerging security challenges caused by SaaS. But let’s get tactical now.
FastSpring
DECEMBER 5, 2018
With the rise of ecommerce, there are now more products sold online than ever before, with two of the most popular categories sold being physical and digital products. Physical goods appear to be an easy win for retail chains or consumer electronics companies, however, complexities like shipping & returns, inventory management, packaging, manufacturing costs, and so on need to be accounted for in order to facilitate the sale of these physical products.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
The SaaS Garage
DECEMBER 7, 2018
Contentful Announces $33.5 Million in Series D Funding to Deliver Content Infrastructure for the Modern Technology Stack December 5, 2018 SAN FRANCISCO & BERLIN–( BUSINESS WIRE )– Contentful , the leading content infrastructure for digital teams, today announced $33.5 million in Series D equity funding. Led by Sapphire Ventures , with participation from OMERS Ventures , Salesforce Ventures , and existing backers including General Catalyst, Benchmark, Balderton Capital and Hercul
Sales Hacker
DECEMBER 3, 2018
This week on the Sales Hacker podcast , we interview Meghan Gill , VP of Sales Operations at MongoDB. . Meghan has been at Mongo almost 9 years and was the first non-technical hire at the company, helping them scale past an IPO in 2017 and transitioning from an early career in Marketing into Sales Operations. . If you missed episode 35, check it out here: PODCAST 35: How Goal Setting Can Change Your Career with Dannie Herzberg, Sales Director, Slack.
ChurnZero
DECEMBER 7, 2018
The following is a guest blog post by Jakub Slámka, CMO at Nicereply. . Something that may seem trivial to you may be a serious friction point for your customers. The worst thing is they probably won’t let you know. When’s the last time you tried a new service or a product? How was the setup experience? Was it simple and easy, or frustrating and hard?
FastSpring
DECEMBER 4, 2018
It’s inevitable. Instead of sugar plums, visions of fourth-quarter goals are dancing in your head every December. You can have a hot chocolate in your hand, White Christmas on your TV and still think about how you can sneak in a few more sales before the new year. As revenue owners, we know it can be difficult to turn off strategy and just enjoy the holidays.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
CloseSaaS
DECEMBER 7, 2018
The left navigation is present on every page you look at in Close. It provides the main way to move through the product. It also hasn’t been touched since about 2013! It was time to show it some love.
Sales Hacker
DECEMBER 5, 2018
The post The Number One Secret Sales Leaders Overlook to Close Deals Faster appeared first on Sales Hacker.
Chart Mogul
DECEMBER 5, 2018
In this week's lesson, we're tackling the tricky process of converting bookings into revenue — also known as revenue recognition. Repeat after me: cash is not revenue! There are a set of rules and guidelines focused around how businesses calculate and recognize revenue, and if you report earnings to investors or other business stakeholders, they’ll want to see this.
FastSpring
DECEMBER 6, 2018
Struggling to keep up with digital taxes in the global marketplace? You’re not alone. In the U.S., states were initially slow to adapt to digital download taxation, then suddenly enacted a wave of new rules. Venture outside of the U.S. and you have even more complicated rulings around the taxation of digital products. For example, countries under the European Union will apply varying amounts of the Value Added Tax (VAT) on all imported digital goods and services, in the name of fairness to EU se
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
CloseSaaS
DECEMBER 5, 2018
Here's the recording of today's webinar about how to craft high-converting sales email sequences with our own, Steli Efti.
Sales Hacker
DECEMBER 6, 2018
Unless you were living under a rock, sales leaders everywhere woke up this week to the news that Forrester would acquire SiriusDecisions for $245MM in cash. Forrester will help bring SiriusDecisions’ data and consulting tools to new verticals while SiriusDecisions will, in turn, add $100MM in revenue in 2019 and double Forrester’s potential market in strategy from $20B to $40B by opening up B2B industries.
BetterCloud
DECEMBER 5, 2018
In 2017, Gartner included BetterCloud in their first-ever “Market Guide for Cloud Office Management Tools” report. They recognized the need for a new market category to address the growing challenges faced by IT operations teams when managing cloud office applications like Microsoft Office 365 and Google G Suite. Last week Gartner published the 2018 edition, now renamed “Market Guide for SaaS Management Platforms” (SMPs). .
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