Sat.Jun 08, 2019 - Fri.Jun 14, 2019

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Why Product Innovation Slows After the Series A

Tom Tunguz

You’ve found product market fit. You’ve hired a team, including some managers. Your initial, small customer base is very happy. You’ve discovered an initial channel of customer acquisition that’s working. You’ve raised a meaningful round of capital. And then, right then, product innovation decelerates to zero. The fast pace that characterized the past 12-18 months, when you would germinate an idea and write the code in less than a few days, has evaporated.

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How to Determine How Much to Charge for Your Software

Entrepreneur - SaaS

Setting the right price point can make or break your business.

Software 103
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The Ultimate Guide to SaaS Product Management

OpenView Labs

Special thanks to Miriam Richter, Adelina Irimia and Adina Mic for helping compile this guide. It’s easy to forget that SaaS product management is a relatively new, and still emerging, function. (For proof, might I suggest the classic post Good Product Manager/Bad Product Manager , which presents a very different vision for the role of product manager than most of us have today).

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Good Design is the Secret to a Successful SaaS Conference Presence in 2019

Chart Mogul

Creative plays a critical role in how we prepare for SaaS conferences. We believe it's the cornerstone in making our participation a success. Conferences are becoming an increasingly important part of running a SaaS business. They are a chance to meet existing and prospective customers, learn about new trends and topics in the industry, and — above all — get inspired.

Scale 102
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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A/B Testing: How and Where to Start

The Daily Egg

One misstep we often see companies make: Investing in a massive website redesign without validating the changes they’re making by looking at their customer data first. The downside of this mistake is massive; wasted time and money, to be sure, but also, this is a huge missed opportunity for making positive and impactful website […] The post A/B Testing: How and Where to Start appeared first on The Daily Egg.

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Top Lessons in Building Great Teams from Khosla Ventures (Video + Transcript)

SaaStr

Keith Rabois is an investment partner at Khosla Ventures where he focuses on consumer Internet, education, enterprise, financial services, and digital health investments. Keith began his career in the industry as a senior executive at PayPal and subsequently served in influential roles at LinkedIn and as chief operating officer of Square. Join him as he shares his top lessons in building great teams.

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How to keep new users engaged with your welcome page

Intercom, Inc.

If you have an application or SaaS product, the welcome page that users see after signing up is much more than a cheerful “hello” to your users. Or, at least, it should be. The welcome page comes at a really critical time for your app. It’s during the onboarding period when new users will decide if you can follow through on the promises you made of saved time or increased revenue.

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Thanks for the Insight! Now What? How to Get Unstuck and Improve CX, Conversions, and ROI

The Daily Egg

Our co-founder Neil Patel wanted to understand where companies were struggling to meet their fullest potential. One set of contrasting data points jumped out at the Crazy Egg team specifically. In his research of over 200 companies ranging in size from $1mm in Revenue to $300mm, he uncovered the following: Conversion Rate Optimization (CRO) is […] The post Thanks for the Insight!

Revenue 275
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Sales process: Part 4 of Predictable Revenue’s outbound sales learnings from 2018

Predictable Revenue

A robust sales process considers the mindset by which reps attack their day (and their quotas), a nuanced understanding of the buyer mindset, and tactical schemes on how to juggle a significant volume of daily touchpoints. The post Sales process: Part 4 of Predictable Revenue’s outbound sales learnings from 2018 appeared first on Predictable Revenue.

Sales 113
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Top 10 Learnings about Free Trials with Tomasz Tunguz (Video + Transcript)

SaaStr

Join Tomasz Tunguz, Managing Director with Redpoint Ventures as he takes you through a quantitive analysis of 600 Freemium Soon companies. Want to see more content like this? Join us at SaaStr Annual 2020. Tomasz Tunguz, Managing Director @ Redpoint Ventures. FULL TRANSCRIPT BELOW. Please welcome Redpoint Venture’s managing director, Tomasz Tunguz.

Scale 204
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Ubersuggest 4.0: The Ultimate Content Marketing Tool

Neil Patel

Why do you do keyword research? It’s to find more lucrative keywords to rank for on Google, right? But once you find these keywords, you still have to figure out how to rank for them. For that reason, I decided to update Ubersuggest because I wanted to show you what kind of content to create and even how to promote it. That way you can start ranking for these newly found keywords.

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How Marketing AI Will Transform Your Lead Generation (and Conversion)

Unbounce

Artificial intelligence is about to change lead generation and conversion as you know it. In the process, it’ll have a transformative impact on companies and careers. AI is a blanket term that covers several different technologies. You might have heard of some of them, like machine learning, computer vision, and natural language processing. Even if you don’t know much about it, though, you probably use AI-powered technology dozens or hundreds of times per day.

Scale 111
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How to scale a team to 25 reps in just 3 years and learn from the mistakes along the way with Spendesk’s Nicolas Marchais

Predictable Revenue

Strategy Advice from Up & Coming Sales Leader Nicolas Marchais. Lessons Learned on his Quest to Scale his Sales Team to 25 Reps in just Three Years. The post How to scale a team to 25 reps in just 3 years and learn from the mistakes along the way with Spendesk’s Nicolas Marchais appeared first on Predictable Revenue.

Scale 100
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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What are the Benefits of CRM for Small Business?

Nimble - Sales

It doesn’t matter what your focus is, what kind of services you offer, or what kind of industry you represent: your clients should be of prime importance for you. They allow you to grow, provide you with feedback and inspire you to create new concepts. It goes without saying that your clients bring in the […]. The post What are the Benefits of CRM for Small Business?

Business 111
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Secrets of Sand Hill Road for Entrepreneurs, Video Edition

Andreessen Horowitz

Stanford research shows those venture capital-backed companies founded since 1979 account for 43% of all US public companies, 57% of public company market capitalization, and 82% of the country’s total R&D budget. The world needs this risk-seeking asset class.

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Top Excuses Owners Use to Avoid Exit Planning

Divestopedia

You will rationalize reasons to stay involved in your business until you've missed your golden opportunity to exit. If anything in this article rings true for you, consider your reasons for staying in. It might be time to start planning your exit!

Business 100
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The Top 3 Customer Success Challenges and How to Beat Them

Totango

If you want your business to succeed, make sure your customers succeed. As the economy becomes more customer-centered, the need to foster customer success is more important than ever before. Achieving customer success means that your customers gain their desired value from your product and can use it to meet their goals long-term. Aligning your business goals with those of yours customers spells prosperity for your business for years to come.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Ten Simple Sales Hacks the Pros Use to Close More Deals

Nimble - Sales

Many modern sellers, marketers, and representatives of other professions are oblivious to basic sales techniques and do not know how to close a deal in sales. Closing a Sale Closing the sale is tough. Indeed, at this stage, the client must make the final decision on the purchase. The task of the seller is to […]. The post Ten Simple Sales Hacks the Pros Use to Close More Deals appeared first on Nimble Blog.

Sales 100
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FastSpring’s 2019 Ecommerce Growth Package

FastSpring

Can you believe it’s already June and that we’re already halfway through the year? As we approach the warmer summer months, it’s especially important that your company carries all the momentum you’ve worked hard to build into the second half of the year. To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019.

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a16z Podcast: 10+1 Lessons from a Serial Entrepreneur

Andreessen Horowitz

Want actionable advice from a founder who has built multiple tech companies and has invested the time to be open, introspective, and transparent about lessons learned?

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PODCAST 61. Change the Job Process to Find the Right Candidate w/ Shireen Jaffer

Sales Hacker

This week on the Sales Hacker podcast, we speak with Shireen Jaffer , CEO at Edvo. Edvo helps people get the best jobs AND finds jobs they may need in the future. She explains how nightmarish the job process used to be and how Edvo strives to change the job search narrative. If you missed episode 60, check it out here: PODCAST 60: Effectively Giving and Receiving Constructive Feedback w/.

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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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How Can You Tell if Your Digital Marketing Agency is a Dud?

Nimble - Sales

Digital marketing is a must; whether your business is a global powerhouse, a niche online store, or a local brick-and-mortar enterprise. In 2019, the number of people finding websites through organic search is down; however, paid search and social media referrals are up, making it more important than ever to have a strategy that works. Rather […].

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What You Need to Know About the PSD2 and Strong Customer Authentication

FastSpring

On September 14th, 2019 all payment providers who process payments for consumers in the European Union must adhere to new requirements for authenticating online payments as part of the second Payment Services Directive (PSD2). Already a FastSpring seller? Skip to the bottom of this piece to find out what you need to do about this regulation. You may recall the initial Payment Services Directive (PSD) established by the European Commission that was initially adopted in 2007, then updated in 2009

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Cisco offers cloud-based security for SD-WAN resources

IT World

Cisco, at its Cisco Live customer event this week, took aim at that requirement by telling customers it added support for the company’s cloud-based security gateway platform – known as Umbrella -- to its SD-WAN software offerings.

Cloud 72
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Digital Sales Data: The (Real) Secret to Moving Deals from Prospect to Closed

Sales Hacker

In an ideal world, 100% of your data ends up in Salesforce (or your CRM of choice). But sadly, that’s not what’s happening in the real world. According to a recent Salesforce study , poor data hygiene costs the average business nearly 30% of its revenue, amounting to a total economic loss of a whopping $700 billion a year. You know it’s important to capture high-quality data to help you conduct QBRs , analyze your account health, review handover processes , report on your opportunity pipeline, a

Scale 73
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Nimble Releases Re-Designed Contact Record to Streamline Relationship Management

Nimble - Sales

Nimble is constantly innovating to help you build better relationships and engage more intelligently — everywhere you work. That’s why we’ve made it simpler than ever to log activities, view contact and company information, scan social signals, send trackable email templates, apply tags, and more — right from the newly designed contact record.

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[Webinar Recap]: How Conversion Optimization Can Transform Your Digital Campaigns

FastSpring

Data-backed insights should play a pivotal role in helping to shape your company’s business decisions. But when it comes to optimizing the performance of your website, getting clear and actionable data can sometimes prove to be even more of a challenge than the initial problem you are solving for. We’ve partnered with Ali Nasser, CEO of Spiralyze, to breakdown how you can use conversion rate optimization to improve the performance of your digital campaigns.

Data 63
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How Goodwill Impacts Business Value

Divestopedia

Never underestimate the value of goodwill. Learn how goodwill can have a positive impact on your business valuation and also on your bottom line.