Tom Tunguz

JUNE 10, 2019

You’ve found product market fit. You’ve hired a team, including some managers. Your initial, small customer base is very happy. You’ve discovered an initial channel of customer acquisition that’s working. You’ve raised a meaningful round of capital. And then, right then, product innovation decelerates to zero. The fast pace that characterized the past 12-18 months, when you would germinate an idea and write the code in less than a few days, has evaporated.

Innovation 207

Innovation Engineering Acquisition Product Marketing 207

Entrepreneur - SaaS

JUNE 10, 2019

Setting the right price point can make or break your business.

Software 103

Software Pricing Business 103

OpenView Labs

JUNE 10, 2019

Special thanks to Miriam Richter, Adelina Irimia and Adina Mic for helping compile this guide. It’s easy to forget that SaaS product management is a relatively new, and still emerging, function. (For proof, might I suggest the classic post Good Product Manager/Bad Product Manager , which presents a very different vision for the role of product manager than most of us have today).

Management 55

Management SaaS Scale Sales Recruiting 55

Chart Mogul

JUNE 13, 2019

Creative plays a critical role in how we prepare for SaaS conferences. We believe it's the cornerstone in making our participation a success. Conferences are becoming an increasingly important part of running a SaaS business. They are a chance to meet existing and prospective customers, learn about new trends and topics in the industry, and — above all — get inspired.

Scale 102

Scale SaaS B2B Branding 102

Advertisement

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

SaaStr

JUNE 11, 2019

Keith Rabois is an investment partner at Khosla Ventures where he focuses on consumer Internet, education, enterprise, financial services, and digital health investments. Keith began his career in the industry as a senior executive at PayPal and subsequently served in influential roles at LinkedIn and as chief operating officer of Square. Join him as he shares his top lessons in building great teams.

Merchant Services 264

Merchant Services Part-Time VPE Sales Hiring Scale 264

Tom Tunguz

JUNE 11, 2019

Yesterday, Salesforce announced it would acquire Tableau for $15.7B. Tableau sells data visualization software and the team has built an incredible business. We analyzed the S-1 in 2014. The company has grown since its public offering to generate about $1.1B in revenue, growing at 29%. Let’s put this acquisition in context. First, it’s the third business intelligence related acquisition in the past month.

Acquisition 233

Acquisition Pricing Startup Software 233

Intercom, Inc.

JUNE 11, 2019

If you have an application or SaaS product, the welcome page that users see after signing up is much more than a cheerful “hello” to your users. Or, at least, it should be. The welcome page comes at a really critical time for your app. It’s during the onboarding period when new users will decide if you can follow through on the promises you made of saved time or increased revenue.

Engagement 203

Engagement Onboarding Scale Social Media 203

SaaStr

JUNE 13, 2019

Join Tomasz Tunguz, Managing Director with Redpoint Ventures as he takes you through a quantitive analysis of 600 Freemium Soon companies. Want to see more content like this? Join us at SaaStr Annual 2020. Tomasz Tunguz, Managing Director @ Redpoint Ventures. FULL TRANSCRIPT BELOW. Please welcome Redpoint Venture’s managing director, Tomasz Tunguz.

Scale 251

Scale SMB Sales Hiring Payment Services 251

The Daily Egg

JUNE 11, 2019

One misstep we often see companies make: Investing in a massive website redesign without validating the changes they’re making by looking at their customer data first. The downside of this mistake is massive; wasted time and money, to be sure, but also, this is a huge missed opportunity for making positive and impactful website […] The post A/B Testing: How and Where to Start appeared first on The Daily Egg.

Investment 257

Investment Data 257

Advertisement

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Predictable Revenue

JUNE 10, 2019

A robust sales process considers the mindset by which reps attack their day (and their quotas), a nuanced understanding of the buyer mindset, and tactical schemes on how to juggle a significant volume of daily touchpoints. The post Sales process: Part 4 of Predictable Revenue’s outbound sales learnings from 2018 appeared first on Predictable Revenue.

Sales 113

Sales Revenue B2B Management 113

Intercom, Inc.

JUNE 10, 2019

Elasticsearch is a core technology at Intercom. It powers everything from article, conversation and user search to reporting, billing, message delivery and even our internal log management and analytics. Because Elasticserach has been at the core of Intercom for a long time , upgrading it is a challenging problem. Any version upgrade needs to be completely invisible to our customers.

Software Review 35

Software Review Technical Review Systems Review Engineering 35

SaaStr

JUNE 9, 2019

Join our Quora group to get all of The Week in Cloud updates throughout the week. “FedEx’s surprise move signals that the No. 2 U.S. courier will bank on smaller e-commerce customers that lack Amazon’s bargaining power for big volume discounts.” “Google has now halted its data-center automation software responsible for rescheduling jobs during maintenance work”. “Music publishers are seeking damages of $150 million, saying the company used more than 1,000 songs in its workout v

Cloud 30

Cloud Banking Startup Development 30

Neil Patel

JUNE 11, 2019

Why do you do keyword research? It’s to find more lucrative keywords to rank for on Google, right? But once you find these keywords, you still have to figure out how to rank for them. For that reason, I decided to update Ubersuggest because I wanted to show you what kind of content to create and even how to promote it. That way you can start ranking for these newly found keywords.

Content Marketing 112

Content Marketing Marketing Engineering Data 112

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Unbounce

JUNE 11, 2019

Artificial intelligence is about to change lead generation and conversion as you know it. In the process, it’ll have a transformative impact on companies and careers. AI is a blanket term that covers several different technologies. You might have heard of some of them, like machine learning, computer vision, and natural language processing. Even if you don’t know much about it, though, you probably use AI-powered technology dozens or hundreds of times per day.

Scale 111

Scale Artificial Intelligence AI Search AI 111

Nimble - Sales

JUNE 13, 2019

It doesn’t matter what your focus is, what kind of services you offer, or what kind of industry you represent: your clients should be of prime importance for you. They allow you to grow, provide you with feedback and inspire you to create new concepts. It goes without saying that your clients bring in the […]. The post What are the Benefits of CRM for Small Business?

Business 111

Business 111

Andreessen Horowitz

JUNE 14, 2019

Stanford research shows those venture capital-backed companies founded since 1979 account for 43% of all US public companies, 57% of public company market capitalization, and 82% of the country’s total R&D budget. The world needs this risk-seeking asset class.

Venture Capital 103

Venture Capital Marketing 103

Divestopedia

JUNE 9, 2019

You will rationalize reasons to stay involved in your business until you've missed your golden opportunity to exit. If anything in this article rings true for you, consider your reasons for staying in. It might be time to start planning your exit!

Business 100

Business 100

Advertisement

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

Predictable Revenue

JUNE 13, 2019

Strategy Advice from Up & Coming Sales Leader Nicolas Marchais. Lessons Learned on his Quest to Scale his Sales Team to 25 Reps in just Three Years. The post How to scale a team to 25 reps in just 3 years and learn from the mistakes along the way with Spendesk’s Nicolas Marchais appeared first on Predictable Revenue.

Scale 100

Scale Scaling Sales Revenue 100

Nimble - Sales

JUNE 10, 2019

Many modern sellers, marketers, and representatives of other professions are oblivious to basic sales techniques and do not know how to close a deal in sales. Closing a Sale Closing the sale is tough. Indeed, at this stage, the client must make the final decision on the purchase. The task of the seller is to […]. The post Ten Simple Sales Hacks the Pros Use to Close More Deals appeared first on Nimble Blog.

Sales 100

Sales Marketing 100

InsightSquared

JUNE 13, 2019

InsightSquared Announces New Solutions that Equip Revenue Operations with End-to-end Platform Capabilities for Marketing, Sales Forecasting, and Customer Success. BOSTON – Ramp – June 13, 2019 – InsightSquared , the leading provider of revenue intelligence solutions, has kicked off its annual revenue operations conference, Ramp, taking place on Thursday, June 13 – Friday, June 14, 2019, at the Revere Hotel in Boston.

Revenue 19

Revenue Forecasting Artificial Intelligence Machine Learning 19

Totango

JUNE 11, 2019

If you want your business to succeed, make sure your customers succeed. As the economy becomes more customer-centered, the need to foster customer success is more important than ever before. Achieving customer success means that your customers gain their desired value from your product and can use it to meet their goals long-term. Aligning your business goals with those of yours customers spells prosperity for your business for years to come.

Customer Success 94

Customer Success Forecasting Churn Software 94

Advertisement

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

ITPro

JUNE 13, 2019

News. Software giant slammed for "unaffordable" contract terms.

Pricing 18

Pricing Software 18

Nimble - Sales

JUNE 14, 2019

Digital marketing is a must; whether your business is a global powerhouse, a niche online store, or a local brick-and-mortar enterprise. In 2019, the number of people finding websites through organic search is down; however, paid search and social media referrals are up, making it more important than ever to have a strategy that works. Rather […].

Social Media 96

Social Media Marketing Enterprise Strategy 96

Andreessen Horowitz

JUNE 13, 2019

Artificial intelligence is coming to the doctor’s office. In this episode, Dr.

Artificial Intelligence 84

Artificial Intelligence AI Innovation Healthcare 84

Sales Hacker

JUNE 10, 2019

This week on the Sales Hacker podcast, we speak with Shireen Jaffer , CEO at Edvo. Edvo helps people get the best jobs AND finds jobs they may need in the future. She explains how nightmarish the job process used to be and how Edvo strives to change the job search narrative. If you missed episode 60, check it out here: PODCAST 60: Effectively Giving and Receiving Constructive Feedback w/.

Sales Recruiting 77

Sales Recruiting Sales Hiring Scale Construction 77

Advertisement

Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

Payments

Divestopedia

JUNE 11, 2019

Never underestimate the value of goodwill. Learn how goodwill can have a positive impact on your business valuation and also on your bottom line.

Business 77

Business 77

Nimble - Sales

JUNE 12, 2019

Nimble is constantly innovating to help you build better relationships and engage more intelligently — everywhere you work. That’s why we’ve made it simpler than ever to log activities, view contact and company information, scan social signals, send trackable email templates, apply tags, and more — right from the newly designed contact record.

Management 85

Management Innovation Engagement 85

Andreessen Horowitz

JUNE 10, 2019

Want actionable advice from a founder who has built multiple tech companies and has invested the time to be open, introspective, and transparent about lessons learned?

Investment 84

Investment Mobile Enterprise SaaS 84