Sat.Oct 08, 2022 - Fri.Oct 14, 2022

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The Mental Mapping from Annual to Monthly and Usage-Based SaaS Metrics

Kellblog

A guy walks into a bar and orders a $17 Martini. Is it MRR (monthly recurring revenue)? The potentially surprising answer: maybe, and often yes. If he’s a tourist who happened to walk in, then no, it’s not MRR. If he’s lived here for two years and comes in every Thursday for a Martini, yes. He represents $68 of what I’d call empirical MRR [1].

Metrics 133
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Kalvify - Product Life Fit

SaaS Brief Submitted Articles

A software platform to empower educators and content-creators to create e-learning websites to sell memberships, online courses and make money.

Education 246
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How to Uncomplicate Your Churn Problem

Chargebee

Nothing that's truly transformational, is simple. Like conquering planets, building products that outlive the people, or intercepting customer churn before it even happens. Innovation is supposed to be complex. Or is it?

Churn 100
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5 Steps To Build An Outbound Sales Team From The Ground Up

Predictable Revenue

Learn five steps to build an outbound sales function, including how to navigate the hiring process, train your sales team, and set up foundations to scale. The post 5 Steps To Build An Outbound Sales Team From The Ground Up appeared first on Predictable Revenue.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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EU-US data sharing agreement: Is it a done deal?

IT World

With both Privacy Shield and Safe Harbor having been previously struck down by legal challenges, experts question whether US President Biden’s executive order implementing the new Trans-Atlantic Data Policy Framework will stand up to scrutiny.

Data 126

More Trending

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The (New) New ABCs of Selling — Alignment, Belief, and Consistency

Sales Hacker

The sales profession often drives people away because its training methods need updating. Too many salespeople are taught to rely on pushy and spammy tactics. And these tactics make those salespeople — not to mention their prospects — uncomfortable, decreasing any successful outcome. The desire for authenticity in sales. More than ever, people want to do work that’s personally meaningful and connects with their values.

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How customer success teams drive value through collaboration

Totango

Recent years have seen an astonishing rise in the popularity of subscription-based products and services. The world of ownership is being replaced by Spotify, Hulu, Amazon Prime, and a host of other on-demand services. And of course, customers can easily cancel the very second they become dissatisfied, lose interest, or feel they aren’t getting the value they expected. .

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Launching a Financial Product: How to Choose the Right Funding Structure

Andreessen Horowitz

This article is the first of four installments in our new series, How Fintech Companies Can Simplify Their Funding Strategy. One of the most common conversations we have with fintech entrepreneurs looking to launch a new financial product is about … The post Launching a Financial Product: How to Choose the Right Funding Structure appeared first on Andreessen Horowitz.

Strategy 132
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Why Are Entrepreneurs Still Ignoring This Easy Way to Boost Profits?

Entrepreneur - SaaS

The average SaaS company spends just 6 hours determining its pricing strategy. This means entrepreneurs are missing out on a crucial part of their business.

Pricing 101
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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7 Ways to Find the Best Dropshipping Products

The Daily Egg

Offering high-demand merchandise at an affordable price is perhaps the most effective way to ensure your online business thrives in the long. The post 7 Ways to Find the Best Dropshipping Products appeared first on The Daily Egg.

Pricing 333
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How Low Could Valuations Go?

Tom Tunguz

The public software market continues to compress. Enterprise-value-to-forward-revenue multiples are now below 2016 levels for the first time in 6 in years. The 25th percentile of companies trade at 3.3x today compared to 4.0x in 2016. The median or 50th percentile trade at 4.9x vs 5.6x. The 75th percentile have resisted the downward pull & retain their premium: 7.3x vs 5.8x.

Banking 278
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The Secrets to Getting Sales and Marketing to Work Together Better with Highspot CMO Jon Perera (Video)

SaaStr

Over the last three years, the United States economy has shifted drastically. The economic landscape of today differs greatly from what it was even a few short months ago. From a venture capital perspective, there’s now a premium on driving efficient growth rather than growth at any cost. . “Sales and marketing alignment is a terrific place to figure out and improve efficient growth.” .

Scale 264
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How to Gain a Deep Understanding of Your Audience

Predictable Revenue

Rand Fishkin joins the Predictable Revenue podcast to discuss how to gain a deeper understanding of your audience to improve your outbound sales process. The post How to Gain a Deep Understanding of Your Audience appeared first on Predictable Revenue.

Revenue 147
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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iCloud vs. Google Drive

The Daily Egg

Both iCloud and Google Drive are designed for a similar purpose—content storage. The big difference is one is Apple’s creation, and the. The post iCloud vs. Google Drive appeared first on The Daily Egg.

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Office Hours with Carilu Dietrich - Marketing for Hypergrowth Companies

Tom Tunguz

On October 18th at 10am Pacific, Office Hours will host Carilu Dietrich. Carilu headed corporate marketing for Atlassian from $150m to $450m in revenue & through their massively successful IPO. Since then, she’s advised Segment, Kong, Miro, PagerDuty, Bill.com & 1Password, among many others. Needless to say, her vista across many leading SaaS companies marketing practices is exceptional.

Marketing 263
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Top SaaStr Content for the Week: Aileen Lee, Erika Schultz, 5 Learnings from Hubspot and more!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Early Hire That Almost Never Works: Director of Outbound. 10 Tips to Start Selling to Big Companies as a Tiny Startup. Seasoned VPs Cost 10x a Stretch VP Now.

Cloud 259
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Clouded Judgement 10.14.22

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Tail Risk What a week. The WCLD index dropped >10% over the last week, and yesterday coming off of the CPI release the S&P swung >5% from it’s intraday low to intraday high (this is one of the largest intraday swings since the crazy volatility at the onset of Covid in March 2020).

Cloud 130
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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HireRight Review

The Daily Egg

When it’s time to screen candidates for a new job position, there’s a plethora of background check tools to pick from. HireRight. The post HireRight Review appeared first on The Daily Egg.

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Announcing even more ways to support your customers: Here’s what’s new at Intercom

Intercom, Inc.

Customer expectations are higher than ever, and businesses are struggling to keep up with the changing landscape of customer support. At Intercom, we’re committed to building a product that enables businesses to offer a world-class, personalized customer experience. As the world of customer support evolves, our product evolves alongside it. . Today at New at Intercom, our fall product launch event, we unveiled a host of exciting new products and features to help you and your team to build deeper

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Uncharted and Electric #143: Leveraging Core Values with Cristina Vila, CEO of Cledara

SaaStr

SaaStr’s Poya Osgouei has a great Uncharted podcast that does a deeper dive with many SaaS execs. Up this week is Cristina Vila. Cristina is the CEO and Co-Founder of Cledara, a leading platform that combines management tools for teams with a payments platform to help companies take control of the software they use to run their business. In the current challenging funding environment, they just raised a $20 million round.

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How Slack Successfully Rolled Out Their First Pricing Change?

FastSpring

In September, Slack rolled out its first pricing change since the company launched in 2014. Slack announced its pricing change in a blog post in July, and pricing changes took effect in September. During a recent live interview about pricing strategies to combat stagflation , FastSpring’s Sales Manager Todd Stellfox and Chief Product Officer Kurt Smith discussed what Slack did well in this announcement.

Pricing 134
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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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HostGator vs. GoDaddy

The Daily Egg

HostGator and GoDaddy both offer popular hosting options for your business website. Each one offers a reliable platform to help you run. The post HostGator vs. GoDaddy appeared first on The Daily Egg.

Business 316
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Elevate the Position of Solution Engineering

SaaS Brief Submitted Articles

The role of a Solution Engineer is pivotal to the success or demise of a sales opportunity, therefore needs to be elevated and supported beyond the norm.

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Dear SaaStr: What Were The Top Pieces of Advice You’re Glad You Ignored?

SaaStr

Dear SaaStr: What Were The Top Pieces of Advice You’re Glad You Ignored? 1. Don’t do any VC investments your first year. Take your time. Sound advice. But would have missed 4 unicorns if I had. 2. It’s Hopeless. Let’s Throw in the Towel. Yes, it was. But quitting doesn’t help. 3. Don’t start that start-up, it won’t work, there aren’t enough customers, and the technology doesn’t work.

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New at Intercom: Unlocking in-product messaging

Intercom, Inc.

?. At Intercom, we believe that in-product messaging will become the primary customer communication channel. Not only is it the only channel you have full control over, but it’s the best place to quickly sort out issues and share information with your customers in a swift, non-disruptive way. After all, if you’re trying to engage your customer or persuade them to take an action, the best and easiest place to do that is when they’re in the product itself – not a few hours or days late

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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ShipBob Review

The Daily Egg

ShipBob is a global ecommerce fulfillment service that offers a 99.95% accuracy rate in fulfilling orders. With more than 7,000 company partners, The post ShipBob Review appeared first on The Daily Egg.

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SaaSOps

SaaS Brief Submitted Articles

Two years ago, I wrote an article about best ways to SaaS-enable applications. This article is a follow up to that article, discussing SaaSOps.

SaaS 130
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Dear SaaStr: What Are The Benefits of Having Your Own Startup?

SaaStr

Dear SaaStr: What Are The Benefits of Having Your Own Startup? Few things are harder than being a CEO, once you have something. It’s so hard, it weighs on you all the time. But the benefits are also unique. My list: Always being engaged. This is a subtle but huge benefit of having your own startup. Yes, it will consume your thoughts. Not entirely at the beginning, but later almost 24×7365.

Startup 237