Sat.Mar 20, 2021 - Fri.Mar 26, 2021

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79 SaaS Statistics in 2021 That Will Change the Way You Think About SaaS Management

BetterCloud

SaaS was always a popular delivery model, but with the accelerating pace of digital transformation, it’s become de rigueur as of late. And as companies around the world rush to adopt SaaS, the need for robust SaaS management has never been clearer. We rounded up 79 SaaS statistics for 2021 that show the bright future of SaaS, the growing challenges of SaaS management, the power of automation, and more.

SaaS 98
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Chief Revenue Regrets – The Sales Leader Blindspot: Early Stage Funnel

InsightSquared

Agile transformed engineering teams. ABM is transforming marketing. Yet, we are still running forecast and funnel reviews just as we did decades ago … interrogating and inspecting deals to assess the quality of the funnel to meet the number. I believe that technology is now available that will fundamentally change our approach! . Forecast vs Funnel Review.

Revenue 71
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Agile CRM – The Complete Guide

The Daily Egg

Agile frameworks have been around for a while in business, mostly in project management landscapes. The ability for teams to fluidly identify issues, adapt to project changes, and respond to ever-changing demands makes life just that little bit easier. So, why aren’t more people using an agile approach to CRM? In today’s day and age, […]. The post Agile CRM – The Complete Guide appeared first on The Daily Egg.

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Why M&A (Mergers & Acquisions) Is Weird and Unpredictable

SaaStr

HubSpot raised 5 rounds of private funding, followed by an IPO. Not a single one of our pitches made any mention of an "exit strategy" There is a very simple reason for this: We never really had one. — dharmesh (@dharmesh) March 23, 2021. There are 1000 reasons not to have an Exit Strategy when you are doing a start-up. Perhaps the #1 reason though is that acquisitions are … weird and unpredictable.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Spot and Prevent Sales Team Burnout

Predictable Revenue

There's a prevalent tendency in business circles to laud the benefits of work-life balance as effective ways to maximize company-wide performance. But the defeating fact is that most organizations still encounter a worrying amount of burnout. The post How to Spot and Prevent Sales Team Burnout appeared first on Predictable Revenue.

Sales 279

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Hubspot CRM Review

The Daily Egg

Hubspot is rated as the number one option when it comes to CRM solutions over and over again. This is because of two things: There is a free option that is really comprehensive and works quite well compared to other ‘free’ software, and you can do just about everything you’d want to see your business […]. The post Hubspot CRM Review appeared first on The Daily Egg.

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9 Reasons Good Salespeople Fail

SaaStr

Strong salespeople fail all the time in new roles. Good reps, that could otherwise do well, and have in the past. And it feels like it’s happening more often these days, when in tech at least, frictional unemployment approaches 0%. Why do good reps fail at a new role? Often, they simply pick wrong. And the faster people jump to new roles, and jump around, the higher the odds they may a mis-jump.

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The Importance of Building & Maintaining Great Developer Documentation

Tom Tunguz

Developer tools and business-to-developer companies are among some of our favorite category of startup. We’ve had the privilege to partner with many of the leaders like Stripe, Twilio, Hashicorp, LaunchDarkly, SourceGraph, and Heroku, among many others. Developer documentation is one of the differentiators in developer community building efforts.

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CX pioneer Jeanne Bliss on building customer-centric businesses

Intercom, Inc.

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. She’s been coaching business leaders for over 30 years, helping them build more customer-centric initiatives and create long-lasting, memorable relationships with their customers.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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WordPress Review

The Daily Egg

Gone are the days of messing with unruly code to build the website of your dreams. We now have website builders and tools galore to make our personal or professional websites look just as we want them to. And WordPress is one of the best in the business. Not only is it free—yes, free!—but it’s […]. The post WordPress Review appeared first on The Daily Egg.

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10 Tips To Getting Better at Hiring in the Earlier Days

SaaStr

Q: What are some top hiring tips for early-stage startups? My top list: Hire an internal recruiter as soon as you are making 1 new hire a month. It’s worth the expense to make the process much more efficient. Just filtering candidates, scheduling the Zooms, and more becomes overwhelming once you are hiring even 1 new person a month. Do as much PR as you can.

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Selling into Ever-Changing, Highly Regulated Industries – Part 1: Technology & Cyber

Predictable Revenue

This is the first blog in the series of Highly Regulated Industries, featuring tips, tricks, and tactics from sales professionals selling into heavily regulated spaces from cybersecurity to healthcare. The post Selling into Ever-Changing, Highly Regulated Industries – Part 1: Technology & Cyber appeared first on Predictable Revenue.

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The support leader’s guide to scaling smarter with self-serve support

Intercom, Inc.

Some 80% of customers are more likely to do business with a company that offers a personal experience. But as your company grows, how do you offer personalized support at scale without burning out your team or budget? Modern self-serve support is key to scaling smarter. “How do I update my password?” “What’s your cancellation policy?” Answering simple, repetitive questions like these can feel like Groundhog Day for your team.

Scale 165
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Harness the Full Power of Integrated Payments to Drive Revenue

Your payments integration is more powerful than you think. In today’s complex business landscape, treating payments as just a software feature is a missed opportunity for significant growth and customer acquisition. With the right partner, payments can become a strategy that leads to competitive advantages. Designed for software leaders, this playbook outlines how to harness the full power of a payments strategy to drive substantial revenue and enhance the overall customer experience.

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Copper CRM Review

The Daily Egg

Are you tired of searching for a simple CRM tool that seamlessly integrates with G Suite? Copper is a CRM tool focused on automation, simplicity, and G Suite integration. It was created to provide a CRM that is easy to use that integrates with current systems, making data entry less time-consuming. Copper CRM doesn’t have […]. The post Copper CRM Review appeared first on The Daily Egg.

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Beginner’s guide to the sales process for startups

SaaStr

When you start your first company, one of the most critical but often overlooked roles you take on is that of a chief salesperson. If you want to hire your first sales rep and close more deals, you need to understand how the sales process works, what tools your team needs to be successful and learn to speak sales. Sales definitions you should know. Sales terminology might feel unfamiliar, but the beautiful thing about using sales customer relationship management (CRM) software is that it provide

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Lessons in Affiliate Marketing: Order Refunds, Action Locking, and Affiliate Action Reversals

FastSpring

Order refunds, action locking, and reversing affiliate commissions may not be the most exciting topics related to affiliate marketing. Still, they are essential components that help you better understand your program while minimizing the unnecessary commissions and fees that can be present if you avoid them. If you are not familiar with what each of the above terms means and how they differ, you came to the right place!

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7 Formulas for Landing Page Headlines that Practically Write Themselves (With Examples)

Unbounce

Here goes: the secret to writing great landing page headlines is …. *dramatic pause*. … just kidding! That would be way too easy. Sadly, there aren’t any shortcuts when it comes to writing effective landing page headlines. You need to put in the work, figure out how it fits into your campaign, and understand your audience to pull it off. In other words, there’s no single right way to write a landing page headline.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Cold Emails – The Complete Guide

The Daily Egg

Many marketers and sales reps think of spam any time cold emailing comes up. If you fall in this category, you may be missing out on one of the best customer outreach channels. Cold emailing may be an old concept, but it is still instrumental when used as part of a larger prospecting strategy. Considering […]. The post Cold Emails – The Complete Guide appeared first on The Daily Egg.

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Job #1 Once You Hit Initial Traction — Stop Owning Anything

SaaStr

We all screw a lot of things up. But I think the biggest, #1, mistake successful first-time entrepreneurs in SaaS make time and time again these days is they micromanage too long. I see this again and again, and in SaaS, it’s a real lost opportunity. I think it’s a byproduct, in part, of the fact that founders are just so much better these days.

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A Marketer’s Guide to Working Remotely

Neil Patel

Remote work is going from an occasional perk to the norm. As long as you have a computer and internet connection, you can perform your job anytime, anywhere. For marketers, creating promotional materials, meeting clients, and completing projects from home, hotel, coffee shop, library—basically anywhere with an internet connection. While working remotely has many benefits, employees who regularly worked in the office may have a difficult time making the transition to exclusively working this way.

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A Weird and Wacky Approach To Angel Investing

OnStartups

An Odd Start To My Angel Investing. I started my first company at around the age of 24. It was called Pyramid Digital Solutions and it was a CRM (Customer Relationship Management) company in the financial services vertical. I bootstrapped it, ran it for about 10 years and then sold it to a large software company in an all cash, no attachments deal. Now, I had something I’d never had before -- liquidity.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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5 Easy Steps to Fix Packet Loss

The Daily Egg

VOIP technology transmits voice calls over the internet via data packets. During the transmission from one caller to another, there’s a chance that some of these packets can get lost, degraded, or sent out of order. When packet loss occurs, it impacts the quality of the call. It can cause static and sound like words […]. The post 5 Easy Steps to Fix Packet Loss appeared first on The Daily Egg.

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10 Tips to Make Your VCs Calmer, Happier — And On Your Side

SaaStr

Your VCs aren’t the boss. They should work for you. You don’t need to do what they say, or have pre-pre-board meetings if you don’t want to. But … many if not most founders I work with make life harder on themselves by not doing easy things to “manage up” a bit. Here are my best 10 ideas to keep your board and investors calmer, happier — and on your side.

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How to Create a Services Marketplace

Neil Patel

“Got skills? Sell ’em.”. This mantra has seen millions of freelancers turn to the internet and become location-independent. That’s not all. Over the last decade, service marketplaces have sprung up and distributed how we work and live. For instance, Airbnb , a marketplace for vacation rentals, has over four million hosts who have welcomed over 800 million guests.

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Buyer Personas: Tips to Make Them Work Better for Your Sales Team

Sales Hacker

“This is Terry the Tech Exec. 54 and married with two kids. Terry hates Twitter, eating at his desk, and traffic jams. But Terry does love a good game of golf, eating Smarties, and hanging out with his two labrador retrievers.”. Yawn. Newsflash: buyer personas are useless. First, how does the knowledge that Terry is married and loves eating Smarties help your reps make a sale?

Scale 131
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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The Beginners Guide to VoIP Speed Testing

The Daily Egg

You’ve made the switch to VoIP, you’re excited to get going, but you aren’t sure about the quality of your new calling software. Turns out, there’s such a thing as VoIP speed testing, and it’s something you need to check off your to-do list. Now, how exactly do you run a VoIP speed test? And […]. The post The Beginners Guide to VoIP Speed Testing appeared first on The Daily Egg.

Software 221
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Battery Ventures: VC Investments Are Way Up. But Deals Aren’t.

SaaStr

Battery Ventures recently put out its Software 2021 report with a ton of interesting learnings across the leaders in SaaS and Cloud. A few top takeaways: #1. Battery Ventures’ data says while VC investment $$$ are on fire — they aren’t going into more startups. Instead, more dollars are going into the break-out leaders, not more deals.

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How to Set up a Google Search Network Campaign (The Right Way)

Neil Patel

Google Search Campaigns are one of the most popular forms of online advertising. If you’ve always wanted to run a Google Search Campaign of your own but didn’t know how this article will help you get started. Even if you don’t know what a Google Search Network ad is, know more than enough to run a profitable Search Campaign of your own. Let’s begin!