Sat.Mar 20, 2021 - Fri.Mar 26, 2021

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79 SaaS Statistics in 2021 That Will Change the Way You Think About SaaS Management

BetterCloud

SaaS was always a popular delivery model, but with the accelerating pace of digital transformation, it’s become de rigueur as of late. And as companies around the world rush to adopt SaaS, the need for robust SaaS management has never been clearer. We rounded up 79 SaaS statistics for 2021 that show the bright future of SaaS, the growing challenges of SaaS management, the power of automation, and more.

SaaS 98
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Chief Revenue Regrets – The Sales Leader Blindspot: Early Stage Funnel

InsightSquared

Agile transformed engineering teams. ABM is transforming marketing. Yet, we are still running forecast and funnel reviews just as we did decades ago … interrogating and inspecting deals to assess the quality of the funnel to meet the number. I believe that technology is now available that will fundamentally change our approach! . Forecast vs Funnel Review.

Revenue 71
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Agile CRM – The Complete Guide

The Daily Egg

Agile frameworks have been around for a while in business, mostly in project management landscapes. The ability for teams to fluidly identify issues, adapt to project changes, and respond to ever-changing demands makes life just that little bit easier. So, why aren’t more people using an agile approach to CRM? In today’s day and age, […]. The post Agile CRM – The Complete Guide appeared first on The Daily Egg.

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9 Reasons Good Salespeople Fail

SaaStr

Strong salespeople fail all the time in new roles. Good reps, that could otherwise do well, and have in the past. And it feels like it’s happening more often these days, when in tech at least, frictional unemployment approaches 0%. Why do good reps fail at a new role? Often, they simply pick wrong. And the faster people jump to new roles, and jump around, the higher the odds they may a mis-jump.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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How to Spot and Prevent Sales Team Burnout

Predictable Revenue

There's a prevalent tendency in business circles to laud the benefits of work-life balance as effective ways to maximize company-wide performance. But the defeating fact is that most organizations still encounter a worrying amount of burnout. The post How to Spot and Prevent Sales Team Burnout appeared first on Predictable Revenue.

Sales 279

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Hubspot CRM Review

The Daily Egg

Hubspot is rated as the number one option when it comes to CRM solutions over and over again. This is because of two things: There is a free option that is really comprehensive and works quite well compared to other ‘free’ software, and you can do just about everything you’d want to see your business […]. The post Hubspot CRM Review appeared first on The Daily Egg.

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10 Tips To Getting Better at Hiring in the Earlier Days

SaaStr

Q: What are some top hiring tips for early-stage startups? My top list: Hire an internal recruiter as soon as you are making 1 new hire a month. It’s worth the expense to make the process much more efficient. Just filtering candidates, scheduling the Zooms, and more becomes overwhelming once you are hiring even 1 new person a month. Do as much PR as you can.

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The Importance of Building & Maintaining Great Developer Documentation

Tom Tunguz

Developer tools and business-to-developer companies are among some of our favorite category of startup. We’ve had the privilege to partner with many of the leaders like Stripe, Twilio, Hashicorp, LaunchDarkly, SourceGraph, and Heroku, among many others. Developer documentation is one of the differentiators in developer community building efforts.

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CX pioneer Jeanne Bliss on building customer-centric businesses

Intercom, Inc.

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. She’s been coaching business leaders for over 30 years, helping them build more customer-centric initiatives and create long-lasting, memorable relationships with their customers.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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WordPress Review

The Daily Egg

Gone are the days of messing with unruly code to build the website of your dreams. We now have website builders and tools galore to make our personal or professional websites look just as we want them to. And WordPress is one of the best in the business. Not only is it free—yes, free!—but it’s […]. The post WordPress Review appeared first on The Daily Egg.

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Why M&A (Mergers & Acquisions) Is Weird and Unpredictable

SaaStr

HubSpot raised 5 rounds of private funding, followed by an IPO. Not a single one of our pitches made any mention of an "exit strategy" There is a very simple reason for this: We never really had one. — dharmesh (@dharmesh) March 23, 2021. There are 1000 reasons not to have an Exit Strategy when you are doing a start-up. Perhaps the #1 reason though is that acquisitions are … weird and unpredictable.

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Selling into Ever-Changing, Highly Regulated Industries – Part 1: Technology & Cyber

Predictable Revenue

This is the first blog in the series of Highly Regulated Industries, featuring tips, tricks, and tactics from sales professionals selling into heavily regulated spaces from cybersecurity to healthcare. The post Selling into Ever-Changing, Highly Regulated Industries – Part 1: Technology & Cyber appeared first on Predictable Revenue.

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Lessons in Affiliate Marketing: Order Refunds, Action Locking, and Affiliate Action Reversals

FastSpring

Order refunds, action locking, and reversing affiliate commissions may not be the most exciting topics related to affiliate marketing. Still, they are essential components that help you better understand your program while minimizing the unnecessary commissions and fees that can be present if you avoid them. If you are not familiar with what each of the above terms means and how they differ, you came to the right place!

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Copper CRM Review

The Daily Egg

Are you tired of searching for a simple CRM tool that seamlessly integrates with G Suite? Copper is a CRM tool focused on automation, simplicity, and G Suite integration. It was created to provide a CRM that is easy to use that integrates with current systems, making data entry less time-consuming. Copper CRM doesn’t have […]. The post Copper CRM Review appeared first on The Daily Egg.

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7 Things as CEO You Can Do Today To Be a Better Manager

SaaStr

My time as an investor is really the first time I’ve ever worked with CEOs who weren’t formally (or at least, informally) trained as managers. My bosses all came up through the ranks. I went from Director to VP to Founder to CEO. Most of my SaaS CEO peers, back in the day, had management experience under their belt. It’s fine. You can learn this stuff, and all that really matters is attracting a great team under you.

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The New Way to Blog

Neil Patel

Blogging has changed over the years. When I first started blogging, it wasn’t that competitive. You write an article… on pretty much anything… and you get some social shares. And then you would try to build links, but even if you weren’t great at link building you would still naturally generate more backlinks overtime. Just take a look at one of my first blog posts that I wrote on August 31, 2005.

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7 Formulas for Landing Page Headlines that Practically Write Themselves (With Examples)

Unbounce

Here goes: the secret to writing great landing page headlines is …. *dramatic pause*. … just kidding! That would be way too easy. Sadly, there aren’t any shortcuts when it comes to writing effective landing page headlines. You need to put in the work, figure out how it fits into your campaign, and understand your audience to pull it off. In other words, there’s no single right way to write a landing page headline.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Cold Emails – The Complete Guide

The Daily Egg

Many marketers and sales reps think of spam any time cold emailing comes up. If you fall in this category, you may be missing out on one of the best customer outreach channels. Cold emailing may be an old concept, but it is still instrumental when used as part of a larger prospecting strategy. Considering […]. The post Cold Emails – The Complete Guide appeared first on The Daily Egg.

Strategy 314
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Beginner’s guide to the sales process for startups

SaaStr

When you start your first company, one of the most critical but often overlooked roles you take on is that of a chief salesperson. If you want to hire your first sales rep and close more deals, you need to understand how the sales process works, what tools your team needs to be successful and learn to speak sales. Sales definitions you should know. Sales terminology might feel unfamiliar, but the beautiful thing about using sales customer relationship management (CRM) software is that it provide

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21 Digital Marketing Tools You Need When Starting a Business

Neil Patel

Did you know there are more than 30 million small businesses in the United States alone? With a number like this, small business owners need a competitive edge. If you are building a business, chances are you’re looking for ways to get your leg up on the competition. To accomplish this, you’ll need a good marketing strategy and access to the best digital marketing tools.

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A Weird and Wacky Approach To Angel Investing

OnStartups

An Odd Start To My Angel Investing. I started my first company at around the age of 24. It was called Pyramid Digital Solutions and it was a CRM (Customer Relationship Management) company in the financial services vertical. I bootstrapped it, ran it for about 10 years and then sold it to a large software company in an all cash, no attachments deal. Now, I had something I’d never had before -- liquidity.

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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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5 Easy Steps to Fix Packet Loss

The Daily Egg

VOIP technology transmits voice calls over the internet via data packets. During the transmission from one caller to another, there’s a chance that some of these packets can get lost, degraded, or sent out of order. When packet loss occurs, it impacts the quality of the call. It can cause static and sound like words […]. The post 5 Easy Steps to Fix Packet Loss appeared first on The Daily Egg.

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The 5 Best Pieces of Advice I Got From My Mentors

SaaStr

Q: What is the best advice you have received from a mentor? I’ll make a short list: When you don’t know what to do — go visit your customers. Yes, this has to be on Zoom these days, but the advice holds. Your customers know one thing — how you can at least double. They have your roadmap to double. Not always to 10x, but to double. A related post here.

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A Marketer’s Guide to Working Remotely

Neil Patel

Remote work is going from an occasional perk to the norm. As long as you have a computer and internet connection, you can perform your job anytime, anywhere. For marketers, creating promotional materials, meeting clients, and completing projects from home, hotel, coffee shop, library—basically anywhere with an internet connection. While working remotely has many benefits, employees who regularly worked in the office may have a difficult time making the transition to exclusively working this way.

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Customizing the customer experience: How Grover boosted the power of their support with custom apps

Intercom, Inc.

The rise of subscription services brought with it a huge shift in consumer buying habits. According to research, the subscription economy has grown by more than 350% in just under a decade, which perhaps isn’t all that surprising when you consider how many of the services you use on a daily basis are subscription-based. Leading the charge in the tech subscription space is Grover , a platform that offers consumers more flexible ways to access tech by enabling them to rent devices such as phones,

Scale 104
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The Beginners Guide to VoIP Speed Testing

The Daily Egg

You’ve made the switch to VoIP, you’re excited to get going, but you aren’t sure about the quality of your new calling software. Turns out, there’s such a thing as VoIP speed testing, and it’s something you need to check off your to-do list. Now, how exactly do you run a VoIP speed test? And […]. The post The Beginners Guide to VoIP Speed Testing appeared first on The Daily Egg.

Software 211
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Job #1 Once You Hit Initial Traction — Stop Owning Anything

SaaStr

We all screw a lot of things up. But I think the biggest, #1, mistake successful first-time entrepreneurs in SaaS make time and time again these days is they micromanage too long. I see this again and again, and in SaaS, it’s a real lost opportunity. I think it’s a byproduct, in part, of the fact that founders are just so much better these days.

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How to Create a Services Marketplace

Neil Patel

“Got skills? Sell ’em.”. This mantra has seen millions of freelancers turn to the internet and become location-independent. That’s not all. Over the last decade, service marketplaces have sprung up and distributed how we work and live. For instance, Airbnb , a marketplace for vacation rentals, has over four million hosts who have welcomed over 800 million guests.