Sat.Nov 09, 2024 - Fri.Nov 15, 2024

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Create Each Type Of User Experience Map? Yes. Here’s Why

The Daily Egg

A user experience map is a visualization of the entire end-to-end experience users have when they use a product or service. It. The post Create Each Type Of User Experience Map? Yes. Here’s Why appeared first on The Daily Egg.

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Battery Ventures: Startups Are Actually Far More Overvalued Now Than in 2021

SaaStr

So Battery Ventures has a new detailed report on The Open Cloud you can dig into here. There’s a lot of great data in the report, but one analysis helped answered a question I’ve been wondering the past 12-18 months: Are start-up actually more overvalued today than at the peak of Cloud mania in 2021? The answer in my experience is actually Yes.

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Thriving with ACH & Card Issuing as a Payment and Disbursement Solution

USIO

Industries that thrive with ACH (Automated Clearing House) and Card Issuing payments and disbursements are typically those that rely on frequent, efficient, and low-cost money transfers. ACH and card-based systems offer speed, security, and convenience for both businesses and consumers, making them ideal for several sectors. Here are the key industries benefiting from these payment systems… Source The post Thriving with ACH & Card Issuing as a Payment and Disbursement Soluti

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7 Steps to Become a Better, Top Tier Copywriter

The Daily Egg

A world-class copywriter can instantly tap into a target audience’s frame of mind, pull at their emotions, bring them on a journey, The post 7 Steps to Become a Better, Top Tier Copywriter appeared first on The Daily Egg.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Meet the faces of Embedded Finance: Unlocking new revenue streams for software platforms

Payrix

Embedded Finance is reshaping SaaS, and for good – and exciting – reasons. At Payrix from Worldpay, we see the potential in empowering software platforms to deliver valuable financial products seamlessly within their user experience. Meet some of our experts driving this shift for our software partners and see how Embedded Finance can enhance your platform’s revenue, customer loyalty, and growth potential.

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Going zero to one in sales with Andrew Barbuto

Predictable Revenue

Collin and Andrew Barbuto dive into the importance of the first week in sales, highlighting steps that make the process more structured. The post Going zero to one in sales with Andrew Barbuto appeared first on Predictable Revenue.

Sales 130
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Accelerate Your SEO Knowledge: New Webinar From Moz

The Moz Blog

Our upcoming live 2-part webinar, SEO Accelerator: Theory to Practice, will explore both the “why” and “how” of competitive analysis. Whether you’re new to SEO or looking to sharpen your skills, this webinar has something for everyone.

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GTM 121: Listening to Your Customers Without Obeying with Crunchbase’s CRO Neal Patel

Sales Hacker

Nealesh Patel is the Chief Revenue Officer at Crunchbase, an AI-powered platform that helps over 80 million dealmakers discover and prioritize the right opportunities using best-in-class company data. With over 25 years of experience in the tech industry, Neal has a proven track record of executing progressive growth strategies, landing innovative partnerships, developing revenue streams, and building winning teams.

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How to Create a Successful Customer Expansion Strategy? (+Best Practices)

User Pilot

What if you could boost revenue without having to invest a small fortune in new customer acquisition? While it may sound too good to be true, the reality is that you can achieve this by implementing an effective customer expansion strategy. In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns.

Strategy 105
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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5 Interesting Learnings from Klaviyo at Almost $1 Billion in ARR

SaaStr

So the latest SaaS leader to cross $1B ARR is Klaviyo. Klaviyo dominates marketing in the Shopify ecosystem and in ecommerce, and just keeps on scaling. It was the only SaaS IPO on 2023. The only one! And at almost $1B ARR, it’s still growing a stunning 34% (!). In the words of founder CEO Andrew Bialecki: “There’s no downturn at Klaviyo.” 5 Interesting Learnings: #1. 110% NRR from 157,000 SMBs Yes, it can be done, 110% NRR from SMBs.

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A UX Design Bootcamp For When You Don’t Have Time Or Money

The Daily Egg

A well-designed user experience can set a business apart, attract loyal customers, and drive growth. A poor UX, on the other hand, The post A UX Design Bootcamp For When You Don’t Have Time Or Money appeared first on The Daily Egg.

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How to Calculate the SaaS Magic Number

The SaaS CFO

SaaS operators must understand the balance between sales and marketing spend and the acquisition of net new revenue. Enter the SaaS Magic Number. Here are my thoughts on how to use the Magic Number in 2025. Overinvest in sales and marketing relative to your new SaaS ARR bookings and will you not the see the […] The post How to Calculate the SaaS Magic Number appeared first on The SaaS CFO.

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Using Margin Analysis to Drive Profitability

Blulogix

By BluLogix Team Using Margin Analysis to Drive Profitability How can I use a detailed margin analysis to help my business identify opportunities to adjust pricing and improve profitability in products, packaging, price plans and bundles? Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization?

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Dear SaaStr: I Just Got My First SaaS Job 6 Months Ago and Now I Want to Quit. How Do I Tell My Boss?

SaaStr

Dear SaaStr: I Just Got My First SaaS Job 6 Months Ago and Now I Want to Quit. How Do I Tell My Boss? Almost everyone quits these days without giving a cr*p about the company: Zero notice. Instead, give 30 days if you can. No help finding a replacement. Instead, if you know someone else for the role, make the intro. No transition memo. Instead, write up everything you know, for real.

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Unlock Global Growth With Targeted Payment Methods

FastSpring

As you work to expand your SaaS, software, mobile games, or other digital product business worldwide, having the right payment methods available to global customers is key to ensuring they all feel comfortable purchasing. But just knowing which payment methods you need to offer in each region can get really complicated really quickly, let alone how to implement them.

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BetterCloud announces acquisition of Tricent

BetterCloud

Today, we’re excited to announce the acquisition of Tricent , a top global file sharing governance platform! While there are dozens of reasons to keep IT up at night, securing the tech stack surpasses them all. SaaS undoubtedly makes our lives easier, but it also opens up new security holes. It’s a trade-off, but one IT has to manage. To help IT manage this trade-off, BetterCloud has acquired a leading file-sharing governance platform, Tricent.

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The Role of Discount, Promotion, and Free Trial Analysis

Blulogix

By BluLogix Team The Role of Discount, Promotion, and Free Trial Analysis How does analyzing discounts, promotions, and free trials help my company understand their impact on profitability? Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Top SaaStr Posts, Pod and Vids of the Week: Jason Lemkin + Dave Kellogg, State of the AI Cloud, New CRO Confidential, and More!!

SaaStr

Top SaaStr Posts of the Week: #1. “A Lot of Great Sales Leaders — Just Aren’t Great at Selling Anymore. And Why You Really Need a VP of Sales, and Not a CRO.” #2. The Cloud Bubble Lasted About 18 Months. How Long Will the AI Bubble Last? #3. The Top Marketing Strategies for 2025 Growth with the CMOs of Snowflake, LinkedIn, and Carta #4. 83% Percent of You Haven’t Gotten AI SDRs to Work … Yet #5.

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24 Ways I'm Using AI Tools for SEO

The Moz Blog

Looking for SEO AI tools to improve your process and workflows? Mike King shares 24 ways he's using AI plus custom GPTs you can start using now.

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Effectively managing SaaS user access permissions

BetterCloud

To reduce SaaS stack security risk, maintain effective governance and remain compliant, IT needs to effectively manage the SaaS stack and the SaaS user access permissions that come with it. Specifically, IT must actively control what users access which SaaS apps, as well as the files, groups, and data within them. Yet for most IT teams, it’s easier said than done.

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New Pricing Models: The Bridge Between Customer Success Investment and Revenue Impact

Valuize Consulting

For years, these models have existed—often discussed, rarely implemented. They’ve been frequently ignored or given minimal consideration by executives who may be too comfortable with the status quo. But the tides are turning, and more companies are now shifting focus toward them. Is it excitement? Unlikely, as the topic can seem dry, even risky. Fear?

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Dear SaaStr: What Are the Most Important SaaS Metrics in the Early Days?

SaaStr

Dear SaaStr: What Are the Most Important SaaS Metrics in the Early Days? In the early days, there are probably only 5 metrics that really matter : ARR ARR Growth Rate Burn Rate True Customer Happiness. Probably, measured as NPS (more here: I Was Wrong. NPS is A Great Core Metric. | SaaStr ) And once you have at least a little revenue ($1m-$2m ARR or so), net revenue retention / churn.

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How To Prepare for the Future of SEO: 17 Tips From Lily Ray

The Moz Blog

Struggling to keep up with SEO changes and traffic drops?

Strategy 129
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When should you recognize churn?

Chart Mogul

Tracking churn is crucial in SaaS, but deciding when to recognize customers as churned can be tricky. Deciding when to classify a customer as “churned” isn’t always straightforward. The right time depends on the nature of your product, billing cycles, and the typical behavior of your customers. Exactly when churn is recognized is often different between SaaS companies.

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Real-Time Margin Analysis for Revenue Management

Blulogix

By BluLogix Team Real-Time Margin Analysis for Revenue Management How can I combine revenue projection & prediction with real-time margin analysis to help optimize profitability? Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Salesforce is Hiring 1,000 Sales Execs … to Help Replace Humans with Agents

SaaStr

So will AI replace humans, make them more effective, or create a need for even more knowledge works? Maybe it’s not that clear. So Salesforce is hiring 1,000 more salespeople to sell AI software … that is supposed to reduce the need for humans and replace them with agents pic.twitter.com/hsjlrz3mqS — Jason ✨????SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) November 11, 2024 Salesforce says it’s seeing such high demand for AgentForce … which replaces humans for agents

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Coming Soon: An All-New Moz Local

The Moz Blog

We’re excited to announce that an all-new Moz Local is coming! The new platform will include a plethora of new data and features, as well as improvements to some existing functionality. All of these are meant to help you establish and grow your local business’s online visibility.

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How To Use Internal Knowledge Base Software To Improve Customer Support

Groove HQ

It’s 9:03 AM. Hannah, your newest customer support rep, juggles complex queries while frantically searching through scattered documents and outdated wikis. Sound familiar? This daily struggle is why many small businesses are turning to internal knowledge base software as their customer support secret weapon. Imagine this instead: Hannah logs into a centralized knowledge management system, […] The post How To Use Internal Knowledge Base Software To Improve Customer Support appeared fi