Sat.Dec 07, 2024 - Fri.Dec 13, 2024

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How Digital Disbursements Drive Efficiency in Corporate Payments

USIO

Businesses are beginning to lean on digital payout solutions to make payment processes smoother, faster, and more reliable. One game-changer in this shift is digital disbursements, transforming how companies handle payouts, reimbursements, and refunds. Just as platforms like Usio have reshaped consumer expectations, digital disbursement solutions are revolutionizing how companies handle large… Source The post How Digital Disbursements Drive Efficiency in Corporate Payments appeared fi

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5 Things That Are Actually Working and 5 Things That Aren’t in B2B SaaS AI with Ironclad’s CEO and a16z

SaaStr

Ironclad CEO and co-founder Jason Boehmig joined Seema Amble, Partner at Andreessen Horowitz at SaaStr Annual to share their observations on what’s currently working and what’s not quite there yet for Artificial Intelligence (AI) in SaaS. With Ironclad’s journey from an AI-first concept in 2014 to a Series E+ company and a16z’s extensive portfolio view, their insights offer a valuable perspective on the current state of AI in SaaS.

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Getting to Know Revenue Growth Management

Subscription Flow

The only constant in todays economy is change. From customer expectations, to market trends, to business operations, everything is evolving. Businesses following the right strategies are experiencing a growth boom. Unsystematic growth has become unreliable. Businesses may never know how much revenue might be leaking from overlooked nooks and crannies.

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What Was Adobe Fireworks? + The Best Alternatives Today

The Daily Egg

Adobe Fireworks was a graphic design tool developed initially by Macromedia. It became part of the Adobe family in 2005, when Adobe Systems bought Macromedia. […] The post What Was Adobe Fireworks? + The Best Alternatives Today appeared first on The Daily Egg.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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8 Best Fractional CMO Agencies for SaaS Companies [2025]

Kalungi

Discover the 5 best fractional CMO agencies for B2B SaaS in 2025. Find the right partner to drive predictable growth. Ready to scale? Contact Kalungi!

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5 Interesting Learnings from Doximity at $550,000,000 in ARR

SaaStr

So one of the quiet SaaS leaders that has just crushed it in 2024 is Doximity: At $550m in ARR, it’s worth a cool $10.4 Billion (!) — or 20x ARR. And its stock it up a stunning +90% this year. What’s going on? A combination of: Growth re-accelerating. Doximity is growing 20% now, vs. 18% at $450m ARR. Insane profitability. 53% EBITDA.

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The Role of Emotional Intelligence in Cold Selling

Predictable Revenue

Learn about the role of emotional intelligence in cold selling and how to use it to connect with your customers and team. The post The Role of Emotional Intelligence in Cold Selling appeared first on Predictable Revenue.

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Music for YouTube Videos: The Lowdown on Licenses + 15 Sites to Find Tracks for Your Next Project

Buffer Resources

Video is the ultimate attention-grabbing medium, but what about the sound? The invisible force of audio has a huge impact on how your subscribers perceive you and act based on your content. The background music of your YouTube video can influence viewer emotions, increase attention, and impact purchase intent, according to research from Texas A&M University.

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I Analyzed 40+ Session Replay Tools. Here Are the Top 10 [For Startups to Enterprises]

User Pilot

As you might know, session replay tools track every click, scroll, and hiccup from your usersjust as if you were watching through their eyes. They allow you to close the gap between your analytics data and the feedback you get from users. But with so many session replay tools, which ones are worth your time and money? Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Is SaaS Back? (TL;DR: It Sure Feels Like It)

SaaStr

Holy cow are some top SaaS stocks on a run. Not just Palantir: – Toast now worth $40B, up 118% this year – Samsara now worth $30B, up 79% this year – Monday now worth $14B, up 63% this year – HubSpot now worth $39B, up 39% this year – Shopify now worth $148B, up 55% this year pic.twitter.com/q1qP1nwr9r — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) December 4, 2024 So it was just 8 months ago we wrote “Is SaaS Dead?

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A $1B Acquisition with a Singular Leader for Both Sales and Customer Success

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.

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Social Media Calendar For Every Holiday of 2025 (+ Ideas for Posts)

Buffer Resources

If you fail to plan, you plan to fail. OK, that’s a little dramatic — but a little planning ahead will go a long way in helping you map out your social media content for the coming months. My favorite way to start some content planning? Mapping out all the year's key dates and holidays. That’s where this hefty list comes in.

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SOC 2 Policies: What They Should Include and Why They Matter

Scytale

When it comes to securing your customers’ data and earning their trust, there arent many things more important than SOC 2 compliance. But lets face it, its not always that straightforward. Policies can feel like a maze of jargon and to-dos, but dont worry – weve got your back. Lets dive into everything you need to know about SOC 2 policies, helping you understand what they should include, why they matter, and how to make them work for your business.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Why It’s Easier for Second-Time Founders to Raise Venture Capital. Even With Nothing Even Built Yet.

SaaStr

Dear SaaStr: Why Is It So Easy For Entrepreneurs With Previous Success to Raise Funds From VCs for Their New Venture Despite Not Having Domain Expertise? Because, while risky and more expensive, betting on repeat founders works. It doesnt necessarily work better. But importantly, it does work. (And most things in venture dont really work.) The HubSpot co-founders, for example, had $100m exits the first time.

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Dynamic Pricing SaaS: Best Practices to Maximize Profit

Subscription Flow

Todays world has seen a drastic transformation in the business industry, especially in terms of sales and finance. The changing economic conditions have witnessed legacy-oriented businesses losing ground to pro-digital enterprises. 70% of global organizations have shifted, or are undergoing a shift toward digitalization. Changing customer expectations, digital advancement, and transforming market trends call for a price discipline.

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The Credit Card Chargeback Process Explained: What Merchants Need to Know

Stax

As consumers, most of us have looked at last month’s credit card statement and experienced the panic of not recognizing a charge. Most of the time, customers can identify what the charge is or where it came from by doing a bit of research. If not, filing a chargeback is the next best option. But credit card chargebacks also occur for a variety of other reasons and they’re not always honest.

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What is AI SaaS? All you need to know

Panintelligence

Software as a service (SaaS) organizations have always been at the forefront of innovation. It's the nature of the business. But Artificial Intelligence (AI) has been the catalyst for enormous change. Together, AI and SaaS are reshaping business operations, redefining customer experiences, and driving innovation across industries. Let's take a closer look at what makes AI SaaS so impactful and why so many SaaS organizations have opened their arms to AI.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Dear SaaStr: What Was Your First Step When You Decided to Do a Startup?

SaaStr

Dear SaaStr: What Was Your First Step When You Decided to Do a Startup? For me, both times, it was to find my co-founder. In my first start-up, arguably I invented the idea of the company , but my co-founder invented the technology. It was really all her. Step 1 was seeing if we wanted to do this crazy idea together. The second time, my first co-founder and I started working together before the idea came together.

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How to guide customers to better outcomes with customer success psychology

ChurnZero

As customer success becomes increasingly digital, its easy to overlook the fundamentally human skill of understanding what really motivates your customers. You could call it customer success psychology. But, when it comes to building relationships and influencing customers toward value, a working knowledge of this human aspect is a must-have for your CS toolkit.

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What Customers Are Saying About BlueSnap Global Payments for NetSuite

BlueSnap

BlueSnap Global Payments for NetSuite is a single SuitePayments app that gives businesses a seamless solution for accepting payments from customers all over the world. The post What Customers Are Saying About BlueSnap Global Payments for NetSuite appeared first on BlueSnap.

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CDPs and Marketing Operations

CloudKettle

How can a CDP help you with your Marketing Operations? Well first, lets start with this: What is CDP? A Customer Data Platform (CDP) is different from a CRM or Marketing Automation Platform. It is a software platform that collects and blends first-party customer data from a variety of sources and channels to build one […] The post CDPs and Marketing Operations appeared first on CloudKettle.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Top SaaStr Content of the Week: Samsara CEO, GitHub’s CRO, David Sacks on SaaS, Do 1-on-1s Still Work?

SaaStr

Top Posts: #1. Should We Still Do 1-on-1s? 93% of You Say Yes #2. Has Quitting Culture Now Crossed Into Founder CEOs? #3. Webinars Almost Always Work. If You Really Commit. Start Next Week. #4. Carta: Pre-Seed to Series A Funding is Down -9% in 2024 #5. 5 Interesting Learnings from Twilio at $4.5 Billion in ARR Top Videos & Podcasts: #1. Samsaras Rise to Vertical SaaS Leader and $1B+ ARR with Samsara’s CEO and Co-Founder #2.

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The Power of Real-Time Analytics in Strategic Decision-Making

Blulogix

By BluLogix Team The Power of Real-Time Analytics in Strategic Decision-Making Introduction In todays data-driven world, making informed decisions quickly is crucial for success. For Managed Service Providers (MSPs) , real-time analytics is a game-changer when it comes to understanding customer behavior, improving service offerings, and driving business growth.

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Top Marketing Agencies For Your SaaS Business

Inturact

Boost your business growth through proven marketing agencies. Here's a list of the best 8 high potential SaaS marketing agencies for you to get started.

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25 Website Optimization Tools to Boost Site Performance by 100% 

Full Session

If you own a website, you know how important it is to make it stand out. The best website optimization tools can help you do just that. They improve your site’s performance, enhance the user experience, and increase your search engine rankings, making your website more effective. However, with countless tools on the market, selecting the best one can be stressful.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Expect 60% of Your VPs to Work Out — And That’s If You Do It Right

SaaStr

So few things are more disruptive than when a VP doesn’t work out. Especially if they’ve hired a ton of folks under them that didn’t work out either. Millions are spent, so many mistakes must be undone, and so, so much time is lost. So: When in doubt, don’t make the hire. Push on. If they don’t have anyone great to bring with them, don’t make the hire.

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Best CRM for Small Marketing Agency

Nimble - Sales

Customers are the backbone of any business, and managing relationships with them effectively is critical for success. For small marketing agencies, building strong connections with clients fosters customer satisfaction, loyalty, and retentionall of which are key to sustainable growth. Customer The post Best CRM for Small Marketing Agency appeared first on Nimble Blog.

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25 predictions for SaaS in 2025

Chart Mogul

2024 was a big year for SaaS with AI in the spotlight and new pricing models shaking things up. What will 2025 bring? This time last year, 24 SaaS experts predicted big things for 2024. Some predictions were spot onAI-powered co-pilots, pricing experimentation, consolidation and M&A activity all surged. But not everything played out as expected.