Sat.Sep 10, 2022 - Fri.Sep 16, 2022

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Dear SaaStr: How Do Founders Take Advantage of VCs?

SaaStr

Q: There are a lot of examples of VCs taking advantage of entrepreneurs. What are some examples of entrepreneurs taking advantage of VCs? I can name a few. But, it mostly comes into play in smaller scale outcomes and startups that have only raised a round or two: In a small acquisition, not paying investors 1x or 2x or whatever the documents state.

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Best SEO Services Compared

The Daily Egg

SEO services can help you optimize your website’s reach using keywords, targeted advertisement, and personalized content development. After reviewing dozens of providers. The post Best SEO Services Compared appeared first on The Daily Egg.

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Report: The Top 7 Reasons Salespeople Lose Deals in 2022 (& How to Fix It)

Sales Hacker

In these challenging economic times, business as usual has been anything but – and like many sectors, B2B sales is in the midst of transition. A recent survey of B2B sales professionals commissioned by my company, Lusha, sheds light on the extent to which this critical industry is in a state of flux. We surveyed 500 B2B sales reps in the United States and found: 77% of respondents are struggling in the early stages of the sales cycle. 96% of reps feel they need supplementary help in their daily

Scale 107
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Customer Success Playbook Tips: Five Proven Tactics

Totango

Customer Success Playbook Strategies: Mapping a Path to Winning Outcomes. A customer success playbook maps out a game plan you can use to automate successful outcomes for your clients. Having a playbook in place can help you deliver better results for your SaaS customers and yield higher satisfaction, retention, and revenue for your business. Here we’ll show you how to use customer success playbooks to support your CS strategy: We’ll define the customer success playbook and clarify

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Sphera Signs Agreement to Acquire riskmethods, a Leader in Artificial Intelligence Supply Chain Risk Management Software

The SaaS Garage

Leading global ESG firm to acquire SaaS company to enhance risk management offering and accelerate Scope 3 emissions monitoring and reporting solutions. Chicago & Munich, September 13, 2022 ( businesswire ) — Sphera, a leading global provider of ESG performance and risk management software, data and consulting services, today. announces it has entered into an agreement to acquire riskmethods, an award-winning software company specializing in supply chain risk management (SCRM).

More Trending

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Tech salaries on the rise globally: report

IT World

A new report from tech-focused recruiting marketplace Hired.com has found that over the last two and a half years, there has been a global increase in salaries across nearly all tech roles. According to Hired.com’s 2022 State of Tech Salaries: Navigating an Uncertain Hiring Market report, salaries for tech candidates remain at an all-time high, with remote salaries outpacing local salaries in most markets.

Marketing 128
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A Framework for Finding A Design Partner

Andreessen Horowitz

Design partners, or the first few users of a company’s software, are often a key part of the early software development process. By providing valuable feedback on everything from product functionality to user experience, to pricing and packaging, the … The post A Framework for Finding A Design Partner appeared first on Andreessen Horowitz.

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GPU Servers for High Performance Supercomputing

SaaS Metrics

The world is changing and developing every second, and with every moment, more and more information is created. As a result, computer systems accumulate and process vast amounts of data, which not every server can technically handle. Powerful graphics cards, or GPU cards, come to the rescue. A dedicated server with GPU. Read more. The post GPU Servers for High Performance Supercomputing first appeared on SaaS Metrics.

Metrics 40
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The Best in SaaS Are Just Growing Faster Than Ever. I Mean, It’s Crazy.

SaaStr

As this gets published, I’ve just about finished giving my talks at 2022 SaaStr Annual. And thank you so much to everyone that came, or watched the streaming. It really means a lot. And one of my themes was that while the markets are down, I mean way down — the best in SaaS are still growing at jaw-dropping rates. I put together this slide: No doubt, some categories are still recovering from a Covid Hangover.

SMB 352
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Figma's 50x ARR Multiple & What it Means for Startup Fundraising

Tom Tunguz

Today, Adobe announced its intention to acquire Figma for $20b , valuing the business at 50x current ARR, the highest multiple paid for any software company of scale. Congratulations to team Figma on building their impressive business. After the correction earlier this year, public valuation multiples had reset to those of 2017. That year, Cisco acquired AppDynamics for 17x trailing revenue.

Startup 335
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How To Ask For a Review

The Daily Egg

Most of us wouldn’t buy from a company with just a couple of reviews. But it’s difficult for a brand to build. The post How To Ask For a Review appeared first on The Daily Egg.

Branding 297
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Cold Calling Best Practices

Predictable Revenue

Explore the top 5 sale coaching models used by high-performing sales leaders to maximize your return on investment and help reps retain sales training knowledge. Curious about cold calling best practices? In this post, we’re sharing our favorite cold calling methods, on-call best practices, and must-haves for effective cold calling. The post Cold Calling Best Practices appeared first on Predictable Revenue.

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Dear SaaStr: What Are the Danger Signs a Startup Isn’t Going to Work Out?

SaaStr

Dear SaaStr: What Are the Danger Signs a Startup Isn’t Going to Work Out? Let me share my list. It’s more about things I worry about after : Founders’ understanding of market doesn’t get deeper. I really worry when 9–12 months later, the founders do not understand their market better. Especially, when they are a bit too arrogant about how they will kill the leaders — when they don’t really understand why they win.

Startup 312
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Your Customers' Profitability is Your Startup's Future Health

Tom Tunguz

Ten years ago today, I wrote a post titled “ Choosing market segments on customer profitability. ” How healthy are the business’s underling customers? Today, that question matters more because of the recession than at any point in the last decade. Selling to very profitable customers benefits a startup. Account executives can charge a highly profitable company more than one without much money.

Startup 225
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Bluevine Review

The Daily Egg

Bluevine is a financial technology company servicing more than 450,000 customers that focuses on banking solutions and loans for small businesses. With. The post Bluevine Review appeared first on The Daily Egg.

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How To Sell Better In An Economic Downturn

Predictable Revenue

Jeff Koser joins the Predictable Revenue podcast to discuss how B2B sales organizations can not only survive an economic downturn but use it to their advantage. The post How To Sell Better In An Economic Downturn appeared first on Predictable Revenue.

B2B 147
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Dear SaaStr: How Many Investor Updates and Meetings Do I Owe My Investors?

SaaStr

Dear SaaStr: I am a startup founder that writes extensive monthly report to investors. We are also doing weekly meetings, are they asking for too much of my time? Yes, that’s too much. Some rough rules: For every 1% of a company an investor owns, they get one meeting / Zoom a year until you are at scale. This includes both board meetings and informal coffee meetings.

Scaling 311
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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It’s All About the Money (Movement): Simplifying Cross-Border Payments

Andreessen Horowitz

While Elon Musk is working on taking humans to Mars, the way people and businesses move money internationally has not changed in decades. Whereas we can now tap our credit cards to pay for domestic goods and services, making a … The post It’s All About the Money (Movement): Simplifying Cross-Border Payments appeared first on Andreessen Horowitz.

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How to Remove Unwanted Search Results From Google

The Daily Egg

One of the best and worst things about the Internet is that everything on it is there forever. This becomes a problem. The post How to Remove Unwanted Search Results From Google appeared first on The Daily Egg.

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Emojis mean business: The characters transforming business messaging

Intercom, Inc.

A slight raise of the eyebrow, folded arms, an inviting smile – face-to-face conversations are a lot more than a simple exchange of words. When people talk, the majority of what is being communicated isn’t in the words we use, but rather in non-verbal cues like body language, gestures, and tone of voice that help us clarify the intention of the speaker and give us a bit more context into the conversation.

Business 129
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Dear SaaStr: What Are the 5 Things Every Founder Should Know In the Early Days?

SaaStr

Dear SaaStr: What Are the 5 Things Every Founder Should Know In the Early Days? My list: Slow it down if you don’t have a great co-founder. Another idea will come, but it’s almost impossible to thrive without an amazing co-founder. More here. You always need about 25% more than your raise. So always raise 25% more than you think you need, even in an angel round.

Banking 302
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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The New Learning Economy: It’s Time To Build in Education

Andreessen Horowitz

As we enter the third school year of the Covid era, a disturbing new normal is settling over the country. Students continue to be chronically absent ; nearly 50,000 Los Angeles public school students failed to show up on the … The post The New Learning Economy: It’s Time To Build in Education appeared first on Andreessen Horowitz.

Education 134
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How To Respond To Customer Complaints

The Daily Egg

No one likes dealing with customer complaints, but getting it wrong can make or break a business. In fact, 83% of customers. The post How To Respond To Customer Complaints appeared first on The Daily Egg.

Business 291
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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. That includes: A global focus. More established professionals and businesses (less students and early-stage startups). Professional moderation. Less focus on venture capital or funding rounds.

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What Add On’s You Can — And Can’t — Charge For

SaaStr

I recently was in discussions with senior execs at 3 of the top SaaS companies about their platforms and partners. And all 3 made the same point — their partners can charge for stuff they can’t. Even if it doesn’t totally make sense. For example, the average Salesforce customer will buy a fairly expensive stack such as DocuSign / Adobe Sign.

Scale 290
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Evaluating Embedded Payment Providers For Your Software? Get The Evaluation Scorecard Today

Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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Introducing SparkTogether 2022: Because the Marketing World Needs Better, More Unique Events

Sparktoro

On November 10th, we’re running SparkToro’s first-ever marketing summit: SparkTogether. It’s live. It WON’T be recorded (because our presenters are sharing confidential numbers and information). And we’d love to have you there. For details and tickets, check out the SparkTogether 2022 Event Page, or read on for more background.

Marketing 122
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Sendinblue vs. Mailchimp

The Daily Egg

Sendinblue and Mailchimp are both popular email marketing options with extensive features. They both make it easier to reach your audience with. The post Sendinblue vs. Mailchimp appeared first on The Daily Egg.

Marketing 290
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Email woes gotcha worried? How to fix problems and fend off attacks

IT World

Email is one of those tools people keep saying will one day die and be replaced with a better communication platform. And yet, because it is nearly universal and works across platforms so well, it's still here. But working across platforms is not the same as working well for everyone all the time. I've seen a lot of concern about the rising number of email-based attacks and a lot of complaints from people having email trouble in general — with many blaming Outlook or some other client for recent