Sat.Sep 10, 2022 - Fri.Sep 16, 2022

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Dear SaaStr: How Do Founders Take Advantage of VCs?

SaaStr

Q: There are a lot of examples of VCs taking advantage of entrepreneurs. What are some examples of entrepreneurs taking advantage of VCs? I can name a few. But, it mostly comes into play in smaller scale outcomes and startups that have only raised a round or two: In a small acquisition, not paying investors 1x or 2x or whatever the documents state.

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Best SEO Services Compared

The Daily Egg

SEO services can help you optimize your website’s reach using keywords, targeted advertisement, and personalized content development. After reviewing dozens of providers. The post Best SEO Services Compared appeared first on The Daily Egg.

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Report: The Top 7 Reasons Salespeople Lose Deals in 2022 (& How to Fix It)

Sales Hacker

In these challenging economic times, business as usual has been anything but – and like many sectors, B2B sales is in the midst of transition. A recent survey of B2B sales professionals commissioned by my company, Lusha, sheds light on the extent to which this critical industry is in a state of flux. We surveyed 500 B2B sales reps in the United States and found: 77% of respondents are struggling in the early stages of the sales cycle. 96% of reps feel they need supplementary help in their daily

Scale 102
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Customer Success Playbook Tips: Five Proven Tactics

Totango

Customer Success Playbook Strategies: Mapping a Path to Winning Outcomes. A customer success playbook maps out a game plan you can use to automate successful outcomes for your clients. Having a playbook in place can help you deliver better results for your SaaS customers and yield higher satisfaction, retention, and revenue for your business. Here we’ll show you how to use customer success playbooks to support your CS strategy: We’ll define the customer success playbook and clarify

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Sphera Signs Agreement to Acquire riskmethods, a Leader in Artificial Intelligence Supply Chain Risk Management Software

The SaaS Garage

Leading global ESG firm to acquire SaaS company to enhance risk management offering and accelerate Scope 3 emissions monitoring and reporting solutions. Chicago & Munich, September 13, 2022 ( businesswire ) — Sphera, a leading global provider of ESG performance and risk management software, data and consulting services, today. announces it has entered into an agreement to acquire riskmethods, an award-winning software company specializing in supply chain risk management (SCRM).

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Tech salaries on the rise globally: report

IT World

A new report from tech-focused recruiting marketplace Hired.com has found that over the last two and a half years, there has been a global increase in salaries across nearly all tech roles. According to Hired.com’s 2022 State of Tech Salaries: Navigating an Uncertain Hiring Market report, salaries for tech candidates remain at an all-time high, with remote salaries outpacing local salaries in most markets.

Marketing 128
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A Framework for Finding A Design Partner

Andreessen Horowitz

Design partners, or the first few users of a company’s software, are often a key part of the early software development process. By providing valuable feedback on everything from product functionality to user experience, to pricing and packaging, the … The post A Framework for Finding A Design Partner appeared first on Andreessen Horowitz.

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GPU Servers for High Performance Supercomputing

SaaS Metrics

The world is changing and developing every second, and with every moment, more and more information is created. As a result, computer systems accumulate and process vast amounts of data, which not every server can technically handle. Powerful graphics cards, or GPU cards, come to the rescue. A dedicated server with GPU. Read more. The post GPU Servers for High Performance Supercomputing first appeared on SaaS Metrics.

Metrics 52
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The Best in SaaS Are Just Growing Faster Than Ever. I Mean, It’s Crazy.

SaaStr

As this gets published, I’ve just about finished giving my talks at 2022 SaaStr Annual. And thank you so much to everyone that came, or watched the streaming. It really means a lot. And one of my themes was that while the markets are down, I mean way down — the best in SaaS are still growing at jaw-dropping rates. I put together this slide: No doubt, some categories are still recovering from a Covid Hangover.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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How To Respond To Customer Complaints

The Daily Egg

No one likes dealing with customer complaints, but getting it wrong can make or break a business. In fact, 83% of customers. The post How To Respond To Customer Complaints appeared first on The Daily Egg.

Business 324
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Figma's 50x ARR Multiple & What it Means for Startup Fundraising

Tom Tunguz

Today, Adobe announced its intention to acquire Figma for $20b , valuing the business at 50x current ARR, the highest multiple paid for any software company of scale. Congratulations to team Figma on building their impressive business. After the correction earlier this year, public valuation multiples had reset to those of 2017. That year, Cisco acquired AppDynamics for 17x trailing revenue.

Startup 332
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Cold Calling Best Practices

Predictable Revenue

Explore the top 5 sale coaching models used by high-performing sales leaders to maximize your return on investment and help reps retain sales training knowledge. Curious about cold calling best practices? In this post, we’re sharing our favorite cold calling methods, on-call best practices, and must-haves for effective cold calling. The post Cold Calling Best Practices appeared first on Predictable Revenue.

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Dear SaaStr: What Are the Danger Signs a Startup Isn’t Going to Work Out?

SaaStr

Dear SaaStr: What Are the Danger Signs a Startup Isn’t Going to Work Out? Let me share my list. It’s more about things I worry about after : Founders’ understanding of market doesn’t get deeper. I really worry when 9–12 months later, the founders do not understand their market better. Especially, when they are a bit too arrogant about how they will kill the leaders — when they don’t really understand why they win.

Startup 271
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How to Remove Unwanted Search Results From Google

The Daily Egg

One of the best and worst things about the Internet is that everything on it is there forever. This becomes a problem. The post How to Remove Unwanted Search Results From Google appeared first on The Daily Egg.

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Your Customers' Profitability is Your Startup's Future Health

Tom Tunguz

Ten years ago today, I wrote a post titled “ Choosing market segments on customer profitability. ” How healthy are the business’s underling customers? Today, that question matters more because of the recession than at any point in the last decade. Selling to very profitable customers benefits a startup. Account executives can charge a highly profitable company more than one without much money.

Startup 218
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How To Sell Better In An Economic Downturn

Predictable Revenue

Jeff Koser joins the Predictable Revenue podcast to discuss how B2B sales organizations can not only survive an economic downturn but use it to their advantage. The post How To Sell Better In An Economic Downturn appeared first on Predictable Revenue.

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Dear SaaStr: How Many Investor Updates and Meetings Do I Owe My Investors?

SaaStr

Dear SaaStr: I am a startup founder that writes extensive monthly report to investors. We are also doing weekly meetings, are they asking for too much of my time? Yes, that’s too much. Some rough rules: For every 1% of a company an investor owns, they get one meeting / Zoom a year until you are at scale. This includes both board meetings and informal coffee meetings.

Scaling 259
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Bluevine Review

The Daily Egg

Bluevine is a financial technology company servicing more than 450,000 customers that focuses on banking solutions and loans for small businesses. With. The post Bluevine Review appeared first on The Daily Egg.

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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. That includes: A global focus. More established professionals and businesses (less students and early-stage startups). Professional moderation. Less focus on venture capital or funding rounds.

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Emojis mean business: The characters transforming business messaging

Intercom, Inc.

A slight raise of the eyebrow, folded arms, an inviting smile – face-to-face conversations are a lot more than a simple exchange of words. When people talk, the majority of what is being communicated isn’t in the words we use, but rather in non-verbal cues like body language, gestures, and tone of voice that help us clarify the intention of the speaker and give us a bit more context into the conversation.

Business 129
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What Add On’s You Can — And Can’t — Charge For

SaaStr

I recently was in discussions with senior execs at 3 of the top SaaS companies about their platforms and partners. And all 3 made the same point — their partners can charge for stuff they can’t. Even if it doesn’t totally make sense. For example, the average Salesforce customer will buy a fairly expensive stack such as DocuSign / Adobe Sign.

Scale 255
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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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ActiveCampaign Review

The Daily Egg

Email marketing still has one of the highest ROI of any marketing type, which means choosing the right email marketing service is. The post ActiveCampaign Review appeared first on The Daily Egg.

Marketing 309
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Pricing Strategies to Combat Stagflation

FastSpring

It’s hard enough to guide a company through a period of heavy inflation or during a recession. But it becomes much more difficult when they’re occurring at the same time. This is stagflation — and economists are predicting a period of stagflation to last into 2024. You may already be thinking about ways to reduce your expenses and shift your overall growth strategy.

Pricing 116
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It’s All About the Money (Movement): Simplifying Cross-Border Payments

Andreessen Horowitz

While Elon Musk is working on taking humans to Mars, the way people and businesses move money internationally has not changed in decades. Whereas we can now tap our credit cards to pay for domestic goods and services, making a … The post It’s All About the Money (Movement): Simplifying Cross-Border Payments appeared first on Andreessen Horowitz.

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Dear SaaStr: What Are the 5 Things Every Founder Should Know In the Early Days?

SaaStr

Dear SaaStr: What Are the 5 Things Every Founder Should Know In the Early Days? My list: Slow it down if you don’t have a great co-founder. Another idea will come, but it’s almost impossible to thrive without an amazing co-founder. More here. You always need about 25% more than your raise. So always raise 25% more than you think you need, even in an angel round.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Constant Contact Review

The Daily Egg

As the name suggests, Constant Contact helps businesses stay in touch with customers and contacts all the time. Whether you need to. The post Constant Contact Review appeared first on The Daily Egg.

Business 296
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Introducing SparkTogether 2022: Because the Marketing World Needs Better, More Unique Events

Sparktoro

On November 10th, we’re running SparkToro’s first-ever marketing summit: SparkTogether. It’s live. It WON’T be recorded (because our presenters are sharing confidential numbers and information). And we’d love to have you there. For details and tickets, check out the SparkTogether 2022 Event Page, or read on for more background.

Marketing 121
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The New Learning Economy: It’s Time To Build in Education

Andreessen Horowitz

As we enter the third school year of the Covid era, a disturbing new normal is settling over the country. Students continue to be chronically absent ; nearly 50,000 Los Angeles public school students failed to show up on the … The post The New Learning Economy: It’s Time To Build in Education appeared first on Andreessen Horowitz.

Education 134