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Dear SaaStr: How Does a Founder Mindset Change As You Go From Startup to Scaleup? The big changes I see: Moving (Over Time) From Hustler to Strategist. Though Stay a Hustler, Too 😉 In the early days, you’re in the trenches—selling, building, and doing whatever it takes to survive. But as you scale, you have to step back and focus on strategy. You move from being the doer to the leader, managing teams and making high-level decisions.
Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. My hope is that these posts will create discussion around this transformational technology, its use cases and maybe even help others on their journey of AI discovery. The focus of this experiment was to use AI tools to create a sales methodology selector tool - you simply answer a few questions, and the tool makes a recommendation
Where venture capital flows, innovation follows. And for more than a decade, few faucets have been watched more closely than Y Combinator. An analysis of their investment patterns since 2020 doesn’t just reveal the accelerator’s strategy—it provides a map to the entire startup ecosystem’s next chapter. With Demo Day approaching this week & inspired by Jamesin Seidel’s YC Series A analysis , I wondered how YC investment patterns have changed since 2020.
Too many business decisions hinge on habits, instinct, or the loudest person in the room. Hypothesis testing offers a better way. Instead of working off. The post How To Use Hypothesis Testing to Drive Revenue appeared first on The Daily Egg.
Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.
You’re here because someone—maybe your CEO, maybe your investor, maybe your gut—told you that owning payments could be a game-changer for your platform. They’re right. But here’s the part that gets glossed over: how you own payments matters. Should you become a full Payment Facilitator (PayFac)? Or should you partner with a PayFac-as-a-Service provider?
Today’s shoppers expect options at checkout. Industry data shows that 70% of consumers say the availability of their preferred payment method is very or extremely influential when choosing an online store. Whether it’s using a credit or debit card, a mobile wallet, or a contactless payment solution, flexibility is critical to guaranteeing a great payment experience for your customers.
Today’s shoppers expect options at checkout. Industry data shows that 70% of consumers say the availability of their preferred payment method is very or extremely influential when choosing an online store. Whether it’s using a credit or debit card, a mobile wallet, or a contactless payment solution, flexibility is critical to guaranteeing a great payment experience for your customers.
We’ve spent a lot of time on this blog discussing all the ways you can automate IT tasks with a SaaS management platform (SMP). We have also deep-dived into how automation can make IT a lot more efficient, as well as keep employees productive and improve your SaaS security posture. As SMPs have grown in functionality and extensibility, so too has the power of the automated workflows you can orchestrate.
By BluLogix Team Most companies think they’re ready for usage-based billing. Until it’s too late They’ve got a metering platform. They’ve got usage data flowing in. They may even have the beginnings of a tiered pricing model. But when it’s time to go live? Usage data is messy and inconsistent CPQ can’t simulate dynamic pricing Finance can’t recognize usage-based revenue accurately Invoices lack transparency—and customer trust suffers Ready to see how BluIQ can transform your bill
What Is Authentication as a Service? Authentication as a Service (AaaS) is a cloud-based solution that provides authentication functions for users, applications, and devices. It allows organizations to outsource their authentication needs, reducing the burden of managing and maintaining this critical security component in-house. By leveraging cloud technologies, AaaS offers scalability and reliability, ensuring that authentication services can handle spikes in demand, such as during a mass login
Features Overview Tour CRM Sales Velocity Mobile Apps Industries Collect Lead Capturing SmartDialer Email Integration Convert Lead Management Lead Qualification Lead Prioritization Time Management Sales Pipeline Management Sales Acceleration Contact Management Product Catalogue Insights Analytics & Reports Sales Dashboard Sales Activity Pipeline Management Sales Leaderboard KPIs & Sales Goals Pricing Blog Resources Help Center Everything about to get you started and improve knowledge.
Rise to the next level of recurring revenue. Discover how recurring payments are reshaping industries beyond simple subscriptions, driving a $1.5 trillion market. Learn the crucial strategies for building scalable, secure, and seamless recurring payment infrastructure to boost customer retention and fuel growth.
Andreesen Horowitz recently pulled some great data from the deals its invested in and looked at. Now this isn’t all start-ups, it’s many of the best ones. But the data is telling. What “Working” Means in the Era of AI Apps: The New Enterprise Benchmarks That Matter One of the most common refrains in the generative AI era is that “startups are growing faster than ever” — often with fewer resources.
As Customer Success (CS) Operations leaders and specialists, you are the architects and engineers of the Customer Success machine. You build the workflows, configure CS platforms , manage the data pipelines, and strive to empower your CSMs with the insights and actions they need to drive customer value. But what happens when the very foundation of your work – customer data – is fractured, insecure, or misaligned?
Today organizations run on SaaS – and coffee, although coffee is probably a close second. But let’s get back to SaaS. SaaS tools offer flexibility and scalability for every department in your organization, but this convenience comes at a cost (both literally and figuratively). With potential for sprawl and often underestimated expenses, software can significantly impact your bottom line.
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now You Own Your Data…Or Do you? Something I’ve written a fair bit about, and something I deeply believe, is this: you don’t have an AI strategy without a data strategy. But what if the data you think you have… you actually don’t?
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Dear SaaStr: What is The Best Way to Set Sales Rep Quotas at Each Stage of a B2B Business? Setting sales rep quotas in a SaaS business depends heavily on your stage of growth and ARR. Here’s how I’d break it down: 1. Early Stage (Sub-$1M ARR): At this stage, your primary goal is survival and proving product-market fit. Quotas should be simple and achievable.
Embedded payments are becoming the backbone of modern commerce, and no one explains it better than our CEO, Louis Hoch. In a recent episode of the PayPod podcast, Louis joined host Kevin Rosenquist to unpack what’s driving the evolution of payments – from invisible infrastructure to intelligent automation. Whether it’s a fintech startup, a government agency, or a national subscription platform, Louis emphasized one key idea: the future of payments is flexible, seamless, and built to adapt.
By BluLogix Team Usage-based billing breaks down fast—when product, sales, and finance don’t speak the same language. We see it all the time: Product wants to price dynamically, by usage tier or consumption thresholds. Sales wants to quote that model—but their CPQ isn’t usage-aware. Finance wants to recognize revenue accurately—but the data pipeline is broken.
How do leading SaaS companies define ARR? Especially as AI and usage-based pricing models reshape recurring revenue in SaaS? In this post, I break down how Verint, a CX automation leader, defines both Subscription ARR and AI ARR, and how they model these metrics internally for cash flow, investor reporting, and product strategy. I did […] The post AI ARR vs.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
I see it happening everywhere. Board meetings where someone inevitably asks, “Don’t we need a VP of AI?” I saw a term sheet the other day where a leading VC firm reserved $1m of the round … for hiring a “VP of AI” Leadership teams scrambling to post job descriptions for “Head of Artificial Intelligence.” Recruiters cold-calling anyone with “machine learning” on their LinkedIn.
In today’s competitive subscription economy, providing flexibility and value to your customers is essential. FastSpring’s subscription pause feature allows businesses to retain customers who might otherwise cancel their subscriptions, offering a win-win solution for both parties. Here’s an in-depth look at how this feature works and why it’s beneficial. 6 Key Benefits of FastSpring’s Subscription Pause Feature 1.
Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. My hope is that these posts will create discussion around this transformational technology, its use cases and maybe even help others on their journey of AI discovery. The focus of this experiment was to use AI tools to create a Marketing & Sales Funnel Calculator - an app that shows how many leads a Marketing team needs to gen
ChurnZero guest article by Megan Beltran , Chief Customer Officer, Virtuous At some point in your company’s growth, the customer journey stops holding together. You’ve built processes, hired smart people, and refined onboarding, support, and renewals. But, from the customer’s perspective, it still feels fragmented. That’s where we were at Virtuous before we redesigned our customer journey map for the customers who use our responsive fundraising platform, and for our internal teams too.
Implementing AI in software testing can accelerate release cycles, boost efficiency, and enhance software quality—but only with a clear strategy. This guide offers a step-by-step roadmap to help you evaluate readiness, strengthen infrastructure, upskill teams, and meet compliance needs. Discover how to automate up to 70% of testing tasks, enhance defect detection, and integrate AI into your CI/CD workflows without disrupting your SDLC.
So Circle is the latest tech IPO and it’s not really B2B or SaaS per se — it’s a fintech that issues and manages “stablecoins” Cypto that converts 1:1 to U.S. dollars. But there are still lessons to learn, and it’s great to see the IPO markets truly re-opened: $2.3 Billion Revenue Run Rate Growing a stunning 60% $16 Billion valuation, so about 8x revenue We're back to IPOs seeming normal again That's quietly a big deal And a good thing [link] —
By BluLogix Team The Wake-Up Call Usage data ≠ revenue. It’s easy to fall into the trap of thinking that once you can meter usage, you can monetize it. But we’ve seen too many companies get tripped up by the missing middle. The usage data is there—but: There’s no mediation logic to clean and enrich it There’s no rating engine flexible enough to apply dynamic pricing Invoices go out late or wrong Finance can’t trust the numbers What’s missing isn’t the metering engine.
What is white label merchant processing? White label merchant processing enables third parties like integrated software vendors (ISVs) or independent sales organizations (ISOs) to customize and sell the payment processing technology and services of a payments provider under their own brands. For a software company, integrating white label merchant processing can be a growth strategy that adds value to their platform and provides their subscribers with a more complete user experience that’s consi
In SaaS, speed is sexy. Growth charts go up and to the right. Funding gets headlines. User acquisition becomes gospel. But underneath all of that? You still need a foundation that can hold the weight. Because no amount of marketing genius or product iteration can save you from a structure that’s fundamentally. Read more The post You Can’t Scale on a Cracked Foundation first appeared on SaaS Metrics.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Dear SaaStr: We’re at $8m ARR, Growing 50% and Bootstrapped. Should We Raise a Growth Round? At $8M ARR, breakeven, with 50% growth and an LTV/CAC of 5+, you’re in a solid position. You have options. The decision to raise or not depends on your goals and how aggressive you want to be. Whatever you do, don’t raise … just to raise.
By BluLogix Team The “Before You Go Live” Checklist Before you bill a single byte, ask yourself this: Can you ingest usage data in real time—from devices, platforms, or partners? Can you mediate and clean that data into standardized formats? Can you apply dynamic rate plans across contracts, tiers, or regions? Can you generate transparent, itemized invoices that customers trust?
Doctors and security research have more in common than you might think. Doctors defend human bodies against an ever-shifting landscape of viruses & infections. Security researchers do the same thing, but at massive scale—protecting thousands of servers instead of a single patient. The doctors’ responsibility are to defend a human body from an ever-shifting landscape of potential viruses and infections.
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