Sat.Jun 03, 2023 - Fri.Jun 09, 2023

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Should I Sell for $50m … Or Push On And Try to Build a Unicorn? Especially … Today?

SaaStr

A life poorly lived is a trap Go for it at least once — Jason ✨Be Kind✨ Lemkin  (@jasonlk) May 5, 2023 BusinessInsider had a great story a ways back on Datto’s $1b exit to Vista Private Equity (more on the role of PE in SaaS here ). So much of it resonated with me, especially the story of the CEO’s 10-year journey, and turning down an earlier $100m offer to sell.

Banking 352
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Conversation Framework for Founder-Led Sales with Christopher Philipiak

Predictable Revenue

The first million dollars in sales is a function of the product rather than […] The post Conversation Framework for Founder-Led Sales with Christopher Philipiak appeared first on Predictable Revenue.

Sales 130
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9 ActiveCampaign Alternatives for 2023: Choose a CRM Tool Your Sales Team Will Love

CloseSaaS

See how ActiveCampaign marketing and sales features compare against providers like Close, Outreach, Pipedrive, HubSpot, MailChimp, GetResponse, Drip, and ConvertKit.

Sales 98
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The AI API : The Twilio Moment for Machine Learning

Tom Tunguz

90% of startups have plans or have released an AI feature, 54% of those features will launch in 2023, but only 30% of companies are hiring new people to do it, according to ProductBoard’s survey. These figures highlight three points: AI has become an essential product component for most software companies. Startups have aggressively prioritized these features on their roadmaps with 54% launching a feature this year.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Giving Things Away for Free Has Helped Me Build a Six-Figure Business

Buffer Resources

When I started my digital marketing company, BDY Consult , seven years ago, I kept running into a problem that’s all too common for mission-driven founders. The customers who I most wanted to serve—small business owners and solopreneurs, particularly in historically underserved communities—could rarely afford my services. I’d hop on a free consultation call with prospect after prospect who was so excited about how I could help them grow—but when it came to talk

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CredFlow Acquires Y Combinator-Backed Startup TechBiz

Entrepreneur - SaaS

As part of the deal, TechBiz's co-founders, Pratyush Sharma and Vikramaditya Patil, will join CredFlow's team to assist with the transition of the product

Startup 76
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Storing and Organizing Customer Data in Sales: Crucial for Success

yoursales

Storing and Organizing Customer Data in Sales: Crucial for Success In the ever-evolving world of B2B sales, storing and organizing customer data is made difficult by the exponential growth in information volume and complexity. As a result, it has become a paramount concern for sales teams and their organizations. This article is part of the series where we identify the top 5 problems sales leaders want Customer Relationship Management (CRM) systems to solve, what those problems really are, and t

Data 86
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Teamgate vs Pipedrive vs Monday: A Detailed Comparison.

Teamgate

When it comes to selecting a CRM solution, businesses have a lot of options to choose from. Three popular choices are Teamgate, Pipedrive, and Monday Sales CRM. Each offers unique features and pricing plans designed to streamline sales processes and enhance customer relationships.

Pricing 94
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Subscription & Usage-Based Pricing combine for Hybrid Pricing Models

Zuora

Why SaaS companies should consider a hybrid pricing model By the end of 2023, 99% of companies will be using […] The post Subscription & Usage-Based Pricing combine for Hybrid Pricing Models appeared first on Zuora.

Pricing 52
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Growth Slowed Down About 33% On Average For Everyone in Q1

SaaStr

So two recent data analyses across both private and public SaaS companies interestingly showed basically the same thing: for the best SaaS companies, on average, growth in Q1 was down about 33% or so from a year ago. The time periods are different, but they also are sourcing the data at slightly different times. ChartMogul’s data, which we covered in another recent post here , shows data from 1000+ SaaS startups from $1m-$30m ARR in essentially real-time, as they are doing real-time revenue anal

Cloud 278
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Web3 in SaaS Clothing

Tom Tunguz

In the mid-2010s, every web1 company became a web2 company. This time it’s different. Many web3 companies will become web2 companies, too. Why will web3 companies dress like SaaS mutton? If the current pace continues, web3 startup fundraising will fall by 73% in 2023. The absence of those dollars will flatten & shrink the already modest addressable market for web3 software & infrastructure.

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Bonus Clouded Judgement 6.5.23 - Upcoming Liquidity Crunch?

Clouded Judgement

Quick Caveat - I’m no macro expert, but had fun putting together this post. Very open to feedback! Liquidity Liquidity drives markets, and is a term we’ve all heard many times over the last few years. When liquidity pours in, markets generally go up (as it did during the onset of the pandemic). And when liquidity is sucked out, markets fall.

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Upmetrics Review

The Daily Egg

Upmetrics is a tool designed to facilitate business growth through better organization of strategy. The software comes with templates to serve as. The post Upmetrics Review appeared first on The Daily Egg.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Dear SaaStr: Is It Normal to Feel Like a Pest When Prospecting for Customers for a Startup?

SaaStr

Dear SaaStr: Is It Normal to Feel Like a Pest When Prospecting for Customers for a Startup? Yes — at least at first. Especially if you haven’t done a lot of sales yourself. Boy sales is hard. It’s being told No a lot. It’s have literal, or virtual, doors shut on your face. It’s figuring out how not to be a pest — yet still be a pest. It actually doesn’t get that much easier over time, either.

Startup 249
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FastSpring Helps Sellers Reduce Chargeback Impact Even More With Our New Chargeback Overview Dashboard

FastSpring

Announcing: Chargeback Overview Dashboard When running a business online, chargebacks are, unfortunately, almost inevitable. Whether there’s an issue with an order, or someone wants to take advantage of the system and fraudulently issues one, it’s important for business owners to keep on top of chargebacks that happen on transactions. To that end, we’ve launched our new Chargeback Overview Dashboard to help you see and react to your chargebacks.

Payments 119
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Clouded Judgement 6.9.23 - Recap of Consumption Trends in Q1 '23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Consumption Trends We’re now through earning season. Let’s take a look back at the 6 main consumption players in software and how they preformed. Is there any incremental signal on consumption trends reversing?

Trends 130
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Printify Review

The Daily Egg

Printify is a print-on-demand (POD) service that lets you put your designs on everything from t-shirts and hoodies to car mats and. The post Printify Review appeared first on The Daily Egg.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Beware the “Mediocre Recycled”. The Zombie Executives of SaaS.

SaaStr

So this post isn’t meant to be a sub-tweet, or a sub-post — it’s just a general learning over the years. So please, no one take this personally. It’s not about you. But I’m still going to make one simple suggestion when you go to hire your first set of VPs, your second, or even your third: Beware The Mediocre Recycled What does that mean?

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Why AI Will Save the World

Andreessen Horowitz

The era of Artificial Intelligence is here, and boy are people freaking out. Fortunately, I am here to bring the good news: AI will not destroy the world, and in fact may save it. First, a short description of what … The post Why AI Will Save the World appeared first on Andreessen Horowitz.

AI 145
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How to use the new AI writing tool in Google Docs and Gmail

IT World

Joining the generative AI gold rush, Google last month announced plans to bring several AI-powered tools , collectively called Duet AI , to its Workspace office suite. These features will include automated project planning in Google Sheets, the ability to create images from text prompts in Google Slides, and an automated writing tool in Gmail and Google Docs called “Help Me Write.

AI 125
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Sales and Marketing Collaboration – 7 Pitfalls to Avoid

Teamgate

This article explores the importance of collaboration between sales and marketing departments in businesses. It highlights the pitfalls that can hinder effective alignment between the two teams and provides insights into how to overcome these challenges.

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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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Dear SaaStr: What’s the #1 Way I Can Accelerate My Career Growth?

SaaStr

Dear SaaStr: What’s the #1 Way I Can Accelerate My Career Growth? My uber-learnings: Find the best boss you can; and Take on every initiative, project, task and endeavor you possibly can from her. And work for them for a while. Long enough to get promoted once, ideally twice. Ideally 3-4 years. The best career accelerator I ever got was working for a few great bosses.

Startup 224
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The 2022 Effect: A Benchmarking Bulletin

Andreessen Horowitz

When we released a16z Growth’s Guide to Growth Metrics at the end of last year, one of the biggest requests we received from founders was more information about how companies in our dataset were affected by 2022 macroeconomic conditions. We’re … The post The 2022 Effect: A Benchmarking Bulletin appeared first on Andreessen Horowitz.

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How AI-based search assistant Glean Chat is built to boost productivity

IT World

Palo Alto-based startup Glean, founded in 2019 by former Google, Microsoft and Meta employees, has released a new generative-AI based assistant, dubbed Glean Chat, designed to boost productivity and efficiency across enterprises via a conversational search interface. Defining Glean Chat — an add-on to the company's namesake enterprise search product —as the “Power BI of unstructured data,” CEO and founder Arvind Jain said that the generative AI assistant is targeted at helping employees find in

AI Search 115
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Clean Sales Pipeline In 5 Easy Steps

Teamgate

This article provides five easy steps to achieve a clean and well-organized sales pipeline. It emphasizes the importance of a clean pipeline for sales success and offers practical tips on stage management, keeping things moving, effective communication, making success a habit, and avoiding stagnation.

Sales 98
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Dear SaaStr: How Should I Design a Sales Reps Compensation Plan at Just $10k MRR?

SaaStr

Dear SaaStr: How Should I Design a Sales Reps Compensation Plan at Just $10k MRR ? Figuring out your very first sales comp plan when you don’t have a repeatable process or much revenue is confusing. I was exactly in the place you were (first rep at $10k MRR) and everyone faces some similar challenges: There’s no way this early you can expect a rep to hit a “standard” quota of $600k, $800k, whatever when the company is so early. but You don’t have the capital to invest here … the rep has to be ac

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Customer Success and finance: 8 metrics to build closer alignment

ChurnZero

Good sales teams typically get the budget, headcount and tools they desire because the function is tied to revenue. Finance understands this intuitively, so they are inclined to support budget requests that will help teams close more deals. However, that’s not always the case for Customer Success (CS) teams even though they are often responsible for renewals and expansions.

Finance 98
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Users unable to access Outlook, Teams in another M365 outage

IT World

Microsoft on Monday saw its SaaS-based Office software suite suffer an outage for the seventh time this year as users faced issues with Outlook Web, Teams, OneDrive for Business, and SharePoint for over eight hours. “We’re reviewing our networking systems and recent updates in an effort to identify the underlying root cause of the issue. Additional information can be found in the admin center under EX571516,” Microsoft said in a tweet.