Agile Payments

DECEMBER 14, 2020

Strategy 88

Strategy SaaS Sales 88

Entrepreneur - SaaS

DECEMBER 15, 2020

Selecting the right salespeople for your company at such a critical moment in your business's growth cycle is a challenging, stressful and incredibly important undertaking. We've compiled some thoughts to help you in your efforts in building a strong sales team for your SaaS business.

Business 129

Business Sales SaaS 129

Cobloom

DECEMBER 14, 2020

In SaaS, customer referrals are a really big deal. They drive growth in a cost-effective way, they develop trust between your brand and would-be customers, and long-term, they can even create a self-sustaining ' viral loop of growth '. But if you ask for a referral at the wrong time, you'll get ignored. And it's hard to come back from that. So, you've got one shot at getting it right.

Strategy 98

Strategy SaaS Branding Development 98

SaaStr

DECEMBER 15, 2020

It took us 2 years just to figure out our ultimate business model. What you think you do on day 1 may look very different by day 365. [link]. — Aaron Levie (@levie) September 11, 2020. It seems like everyone wants to be a SaaS founder these days. I meet with great VPs of Sales and Product in particular who are Ready. It’s time. To go out on their own.

Sales Recruiting 363

Sales Recruiting SaaS Interviewing Consulting 363

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

The Daily Egg

DECEMBER 14, 2020

Want to cut right to the chase? Our top picks for best membership management software are Personify Wild Apricot, MemberSpace, or MemberClicks. The right membership management software should feel like the extra staff member you never knew you needed. One that doesn’t take sick days or needs vacations. It can make mundane administration tasks incredibly […].

Software Review 325

Software Review Software Management 325

Predictable Revenue

DECEMBER 17, 2020

Having worked with many diverse corporations, Claire Chandler has experienced most companies fall apart once they start to scale. As a solution, she created a revolutionary way to align your leaders and teams around a unifying vision that attracts, retains, and motivates the right talent to achieve your mission. The post How to Scale Your Business So It Sells Like a Fortune 500, With The Culture And Agility of a Startup appeared first on Predictable Revenue.

Scaling 279

Scaling Startup Business Revenue 279

SaaStr

DECEMBER 14, 2020

“Churn” is a term we all use in SaaS as a core metric, but its roots, as near as I remember and can tell, come from our B2C colleagues. Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g., semi-commodity storage, semi-commodity hosting, etc. etc.), the dynamics are similar.

Churn 362

Churn Sales Hiring Systems Review B2C 362

The Daily Egg

DECEMBER 16, 2020

You want to try out a newly-opened restaurant in your neighborhood. But before making reservations, you do a quick Google search and ask friends to find out more about the restaurant – how the food tastes, the kind of service they offer, and whether the ambiance is uplifting. Would you still visit the restaurant if […]. The post Best Reputation Management Software appeared first on The Daily Egg.

Software Review 289

Software Review Software Management 289

Intercom, Inc.

DECEMBER 17, 2020

Throughout this year on the podcast, we’ve talked to people from various companies about how they’ve met the challenges posed by the events 2020. We’ve heard from product leaders, e-commerce leaders, and customer support leaders about high volumes, new working practices, and remote launches. Of course, companies have had to suddenly reimagine not just how they deliver for customers, but also how they operate behind the scenes.

Entertainment 210

Entertainment Customer Support Onboarding Development 210

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Payment Solutions

Predictable Revenue

DECEMBER 16, 2020

Rex Biberston shares some tip on sequences, channels you should consider, and some of the factors that influence success or failure. The post Everything You Know About Building Sequences Is Wrong appeared first on Predictable Revenue.

Revenue 213

Revenue 213

SaaStr

DECEMBER 13, 2020

The past 7 years I’ve had a chance to observe a lot of SaaS founders, as an investor, as an advisor and more … and the vast majority I’ve worked with have in the end just killed it. Gone on to bigger and better things. Three have become unicorns. A few have sold at solid valuations. Many are just getting going. But … it’s never all roses.

Forecasting 358

Forecasting Communication SaaS Scaling 358

The Daily Egg

DECEMBER 17, 2020

A computerized maintenance management system sounds like a mouthful. It’s also known as CMMS, and it helps your business keep track of and manage their maintenance operations. Think of CMMS software as the digital sidekick that ensures your systems are running, renewed, and updated on time without the troublesome paperwork, conflicting management schedules, or overdue […].

Software Review 283

Software Review Software Systems Review Management 283

FastSpring

DECEMBER 16, 2020

If you’ve been dreaming of creating an ebook about something you’re fiercely passionate about and want to share your expertise with the world, you’ve come to the right place. Heck, you’ve come to the right place even if you’re not sure what you want to write about; you just know you want to know how to make an ebook. Who can blame you, since ebook sales continue to dramatically increase annually and aren’t showing any signs of slowing down.

Sales Hiring 148

Sales Hiring Software Innovation Engagement 148

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Neil Patel

DECEMBER 18, 2020

Color wields enormous sway over our attitudes and emotions. When our eyes take in color, they communicate with a region of the brain known as the hypothalamus, which sends a cascade of signals to the pituitary gland, on to the endocrine system, and then to the thyroid glands. The thyroid glands signal the release of hormones, which cause fluctuation in mood, emotion, and resulting behavior.

Systems Review 145

Systems Review Software Review Banking Branding 145

SaaStr

DECEMBER 16, 2020

We’ve talked a lot on SaaStr about how to make that critical hire: the VP Sales. I’ve done it right, and I’ve done it wrong. When it’s good … it’s just so good. It all clicks. But when you make a mis-hire, it’s about the worst mis-hire you can make. Because you’ll lose not just some incremental revenue, but potentially far more.

Sales Recruiting 352

Sales Recruiting Sales Hiring Sales Engineering 352

The Daily Egg

DECEMBER 15, 2020

Smooth business operations? Check. Lower downtime? Check. Easy workflow automation? Check. Greater customer satisfaction? Double Check. A work order software can check several things off your priority list, which is why organizations that have dedicated maintenance departments should seriously consider getting one. Maintenance management becomes crucial with growing manufacturing capacities.

Software Review 250

Software Review Software Management Business 250

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue.

Payment Methods 147

Payment Methods B2B Outsourcing Services Payment Services 147

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

Neil Patel

DECEMBER 18, 2020

The e-commerce landscape is becoming more competitive by the day. As such, e-commerce store owners need to find innovative ways to stand out from the crowd. One platform that made this possible, especially for smaller players, was Wanelo. However, now that the online shopping giant is no longer operating, you might be interested in finding the best alternatives to Wanelo.

Merchant Services 145

Merchant Services Marketplace as a Service Social Media Systems Review 145

SaaStr

DECEMBER 14, 2020

So as you’ve seen, acquisitions have picked up in SaaS. Slack was acquired for $27B — that’s 27x its $1B in ARR. Zoom and Shopify trade at even higher multiples: And yet, here’s the thing. So many acquisitions, so many IPOs, so many public and private valuations of great SaaS companies are actually at / worth less than 10x ARR.

SaaS 352

SaaS Acquisition Cloud Finance 352

The Daily Egg

DECEMBER 18, 2020

Planning and executing any experiment is crucial but is only half the battle. It’s analyzing all of the data that’s the other half, and perhaps the scariest. But it doesn’t have to be scary. An excellent statistical analysis software allows users to collect, structure, analyze, and interpret data from the market. It comes with tools […]. The post Best Statistical Analysis Software appeared first on The Daily Egg.

Software Review 228

Software Review Software Data Marketing 228

Andreessen Horowitz

DECEMBER 18, 2020

A year ago, none of us would believe that mRNA vaccines would be a household name. And yet here we are, at the end of 2020, counting the days towards a vaccine that could not just save lives but help … The post Bio Eats World: The Machine that Made the Vaccine appeared first on Andreessen Horowitz.

Healthcare 145

Healthcare Engineering 145

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Neil Patel

DECEMBER 18, 2020

We’re losing PPC ad data. While it used to show you almost all terms, Google AdWords now only offers specific keywords that meet a certain volume threshold. General Data Protection Regulation (GDPR) has limited data from European traffic, and more restrictions could be on the way. This lack of visibility makes it harder to know what’s working and what’s not in PPC.

Data 145

Data Trends Artificial Intelligence Machine Learning 145

SaaStr

DECEMBER 12, 2020

There’s an interesting corollary to the fact that the best SaaS companies grow faster than ever today. The corollary is that the window to hire a Stretch VP is shorter than ever. If you hit $1m ARR growing 6-8% a month, you can probably hire a Stretch VP of Sales any time the following 12 months. If you hit $1m ARR growing 15-20% a month, you probably only have a 3-6 month window to hire a Stretch VP of Sales.

Sales Hiring 334

Sales Hiring Scale Scaling Sales 334

Intercom, Inc.

DECEMBER 16, 2020

Your sales team is integral to your business’s success: not only do your salespeople bring in the big deals, but they also represent your company and culture to every new and potential prospect. So why is sales team culture still an afterthought for so many organizations? Whether they’re stuck in outdated ideas about what sales teams look like and how they work, or they simply aren’t investing in their reps’ growth the way they should be, many companies have yet to unlock the full potential of t

Sales Hiring 143

Sales Hiring Scale Sales Recruiting Sales 143

Andreessen Horowitz

DECEMBER 17, 2020

For our last edition of the year, the a16z fintech team weighs in on the big ideas they think fintech will take on in 2021. Check out our big ideas from last year here. Disintermediating the banking system. The … The post The Big Ideas Fintech Will Tackle in 2021 appeared first on Andreessen Horowitz.

Banking 145

Banking Innovation 145

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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

Payments

Neil Patel

DECEMBER 15, 2020

If you have a website that publishes content, you know there’s one thing that’s super important… monetizing your traffic. You’ve poured tons of time and effort into creating a great site, and there’s nothing better than turning all that hard work into cash. But monetizing your site isn’t as easy as it might seem at first. To get the most out of it, you’ll need to utilize some solid strategies.

User Experience 145

User Experience Advertising Mobile Artificial Intelligence 145

SaaStr

DECEMBER 18, 2020

Q: How old is too old to start a startup? Let me try to add some practical answers: 1. First, you need to give it a full 24 month commitment to hit Initial Traction. 6 months isn’t enough. 12 isn’t. It’s going to take you 9-12 months just to get the product right. And another 6-12 to get any material revenues. >> Can you “afford” to commit for 24 months just to get to Something?

Startup 328

Startup SaaS Consulting Interviewing 328

Tom Tunguz

DECEMBER 13, 2020

I remember growing up reading that a Coca-Cola cost five cents, and seeing the old New Yorker magazine covers with a price tag of 15 cents, and awing over the price of a Ford Model T of $850. Today, those prices are $1.99, $8.99 and $28,940 (for a Ford F150). I learned price increases like these are called inflation and took it for granted. As I’ve lived through a few crises, I’ve tried to learn more about economic history and economic systems to answer questions like the one I shoul

Government 143

Government Banking Pricing Investment 143