10 Actionable Tips to Improve Your SaaS Sales Strategy
Agile Payments
DECEMBER 14, 2020
Sat.Dec 12, 2020 - Fri.Dec 18, 2020
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How to Build Out a Solid Sales Team for your SaaS Business
Entrepreneur - SaaS
DECEMBER 15, 2020
Selecting the right salespeople for your company at such a critical moment in your business's growth cycle is a challenging, stressful and incredibly important undertaking. We've compiled some thoughts to help you in your efforts in building a strong sales team for your SaaS business.
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1 Simple Way to Boost Your SaaS Customer Referral Strategy
Cobloom
DECEMBER 14, 2020
In SaaS, customer referrals are a really big deal. They drive growth in a cost-effective way, they develop trust between your brand and would-be customers, and long-term, they can even create a self-sustaining ' viral loop of growth '. But if you ask for a referral at the wrong time, you'll get ignored. And it's hard to come back from that. So, you've got one shot at getting it right.
If You’re Going to Do a SaaS Start-Up … You Have to Give it 24 Months
SaaStr
DECEMBER 15, 2020
It took us 2 years just to figure out our ultimate business model. What you think you do on day 1 may look very different by day 365. [link]. — Aaron Levie (@levie) September 11, 2020. It seems like everyone wants to be a SaaS founder these days. I meet with great VPs of Sales and Product in particular who are Ready. It’s time. To go out on their own.
An Omnichannel Payment Solution––Without the Complexity
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Best Reputation Management Software
The Daily Egg
DECEMBER 16, 2020
You want to try out a newly-opened restaurant in your neighborhood. But before making reservations, you do a quick Google search and ask friends to find out more about the restaurant – how the food tastes, the kind of service they offer, and whether the ambiance is uplifting. Would you still visit the restaurant if […]. The post Best Reputation Management Software appeared first on The Daily Egg.
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5 Predictions for 2021
Tom Tunguz
DECEMBER 16, 2020
Every year, I make a list of predictions and score last year’s predictions. 2020 is a year that defines the long tail events, twelve months in which black swan after black swan event seemed to hit the press. Each morning I held my breath as I checked the news wondering what headline could top yesterday’s bombshell. Here are my predictions for 2021.
Big Companies Don’t Churn. They Quit You.
SaaStr
DECEMBER 14, 2020
“Churn” is a term we all use in SaaS as a core metric, but its roots, as near as I remember and can tell, come from our B2C colleagues. Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g., semi-commodity storage, semi-commodity hosting, etc. etc.), the dynamics are similar.
Best Membership Management Software
The Daily Egg
DECEMBER 14, 2020
Want to cut right to the chase? Our top picks for best membership management software are Personify Wild Apricot, MemberSpace, or MemberClicks. The right membership management software should feel like the extra staff member you never knew you needed. One that doesn’t take sick days or needs vacations. It can make mundane administration tasks incredibly […].
Everything You Know About Building Sequences Is Wrong
Predictable Revenue
DECEMBER 16, 2020
Rex Biberston shares some tip on sequences, channels you should consider, and some of the factors that influence success or failure. The post Everything You Know About Building Sequences Is Wrong appeared first on Predictable Revenue.
How Clinic Sense Reduced Churn and Unlocked More Revenue
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Intercom’s 2020 people pivot
Intercom, Inc.
DECEMBER 17, 2020
Throughout this year on the podcast, we’ve talked to people from various companies about how they’ve met the challenges posed by the events 2020. We’ve heard from product leaders, e-commerce leaders, and customer support leaders about high volumes, new working practices, and remote launches. Of course, companies have had to suddenly reimagine not just how they deliver for customers, but also how they operate behind the scenes.
How to Handle, and Share, Bad News
SaaStr
DECEMBER 13, 2020
The past 7 years I’ve had a chance to observe a lot of SaaS founders, as an investor, as an advisor and more … and the vast majority I’ve worked with have in the end just killed it. Gone on to bigger and better things. Three have become unicorns. A few have sold at solid valuations. Many are just getting going. But … it’s never all roses.
Best CMMS Software
The Daily Egg
DECEMBER 17, 2020
A computerized maintenance management system sounds like a mouthful. It’s also known as CMMS, and it helps your business keep track of and manage their maintenance operations. Think of CMMS software as the digital sidekick that ensures your systems are running, renewed, and updated on time without the troublesome paperwork, conflicting management schedules, or overdue […].
A Vendor’s Guide to B2B Ecommerce
FastSpring
DECEMBER 18, 2020
While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue.
Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Building a great sales team: How Intercom fosters and maintains its sales culture
Intercom, Inc.
DECEMBER 16, 2020
Your sales team is integral to your business’s success: not only do your salespeople bring in the big deals, but they also represent your company and culture to every new and potential prospect. So why is sales team culture still an afterthought for so many organizations? Whether they’re stuck in outdated ideas about what sales teams look like and how they work, or they simply aren’t investing in their reps’ growth the way they should be, many companies have yet to unlock the full potential of t
Plenty of Top SaaS Companies Are Worth a Lot Less Than 10x ARR
SaaStr
DECEMBER 14, 2020
So as you’ve seen, acquisitions have picked up in SaaS. Slack was acquired for $27B — that’s 27x its $1B in ARR. Zoom and Shopify trade at even higher multiples: And yet, here’s the thing. So many acquisitions, so many IPOs, so many public and private valuations of great SaaS companies are actually at / worth less than 10x ARR.
Best Work Order Software
The Daily Egg
DECEMBER 15, 2020
Smooth business operations? Check. Lower downtime? Check. Easy workflow automation? Check. Greater customer satisfaction? Double Check. A work order software can check several things off your priority list, which is why organizations that have dedicated maintenance departments should seriously consider getting one. Maintenance management becomes crucial with growing manufacturing capacities.
The Basics Of Making an Ebook
FastSpring
DECEMBER 16, 2020
If you’ve been dreaming of creating an ebook about something you’re fiercely passionate about and want to share your expertise with the world, you’ve come to the right place. Heck, you’ve come to the right place even if you’re not sure what you want to write about; you just know you want to know how to make an ebook. Who can blame you, since ebook sales continue to dramatically increase annually and aren’t showing any signs of slowing down.
15 Modern Use Cases for Enterprise Business Intelligence
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Where to Start if You're Curious about Macroeconomics Today
Tom Tunguz
DECEMBER 13, 2020
I remember growing up reading that a Coca-Cola cost five cents, and seeing the old New Yorker magazine covers with a price tag of 15 cents, and awing over the price of a Ford Model T of $850. Today, those prices are $1.99, $8.99 and $28,940 (for a Ford F150). I learned price increases like these are called inflation and took it for granted. As I’ve lived through a few crises, I’ve tried to learn more about economic history and economic systems to answer questions like the one I shoul
If You Are Going to Hire a Stretch VP — Do It Early.
SaaStr
DECEMBER 12, 2020
There’s an interesting corollary to the fact that the best SaaS companies grow faster than ever today. The corollary is that the window to hire a Stretch VP is shorter than ever. If you hit $1m ARR growing 6-8% a month, you can probably hire a Stretch VP of Sales any time the following 12 months. If you hit $1m ARR growing 15-20% a month, you probably only have a 3-6 month window to hire a Stretch VP of Sales.
Best Statistical Analysis Software
The Daily Egg
DECEMBER 18, 2020
Planning and executing any experiment is crucial but is only half the battle. It’s analyzing all of the data that’s the other half, and perhaps the scariest. But it doesn’t have to be scary. An excellent statistical analysis software allows users to collect, structure, analyze, and interpret data from the market. It comes with tools […]. The post Best Statistical Analysis Software appeared first on The Daily Egg.
How to Use the Psychology of Color to Increase Website Conversions
Neil Patel
DECEMBER 18, 2020
Color wields enormous sway over our attitudes and emotions. When our eyes take in color, they communicate with a region of the brain known as the hypothalamus, which sends a cascade of signals to the pituitary gland, on to the endocrine system, and then to the thyroid glands. The thyroid glands signal the release of hormones, which cause fluctuation in mood, emotion, and resulting behavior.
Buyer’s Guide: Finding The Best Payment Provider For Your Software
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Bio Eats World: The Machine that Made the Vaccine
Andreessen Horowitz
DECEMBER 18, 2020
A year ago, none of us would believe that mRNA vaccines would be a household name. And yet here we are, at the end of 2020, counting the days towards a vaccine that could not just save lives but help … The post Bio Eats World: The Machine that Made the Vaccine appeared first on Andreessen Horowitz.
Sometimes All Your Bigger Customers Just Want is To Be Heard
SaaStr
DECEMBER 15, 2020
A ways back I put together a series of SaaStr posts on how the customers I visited in person never churned. Some almost churned, but if I went out in person, and built a relationship, they never left. At least, not on my watch: I Never Lost a Customer I Actually Visited. Of course, right now it’s tougher to visit customers in-person. But what you can do is Zoom with them.
Nimble Recognized Among Top CRM for Small Businesses 8 Years Running + Top Real Estate CRMs!
Nimble - Sales
DECEMBER 18, 2020
We did it! And it’s all thanks to you. Nimble, the Simple, Smart CRM built for Office 365 and G Suite, announced today that it has ranked an overall CRM Industry Leader and among the Top Five Sales Intelligence Software Tools for Small Business by G2 Crowd, the world’s leading business software review platform. Nimble has […]. The post Nimble Recognized Among Top CRM for Small Businesses 8 Years Running + Top Real Estate CRMs!
5 Alternatives to Wanelo
Neil Patel
DECEMBER 18, 2020
The e-commerce landscape is becoming more competitive by the day. As such, e-commerce store owners need to find innovative ways to stand out from the crowd. One platform that made this possible, especially for smaller players, was Wanelo. However, now that the online shopping giant is no longer operating, you might be interested in finding the best alternatives to Wanelo.
Prepare Now: 2025s Must-Know Trends For Product And Data Leaders
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
The Big Ideas Fintech Will Tackle in 2021
Andreessen Horowitz
DECEMBER 17, 2020
For our last edition of the year, the a16z fintech team weighs in on the big ideas they think fintech will take on in 2021. Check out our big ideas from last year here. Disintermediating the banking system. The … The post The Big Ideas Fintech Will Tackle in 2021 appeared first on Andreessen Horowitz.
The 5 Characteristics of a Great Entrepeneur
SaaStr
DECEMBER 12, 2020
Q: What are the 5 characteristics of an entrepreneur? . The Top 5 Characteristics of a Successful Entrepreneur: Sees a Large or Can-Be-Large White Space — And Builds a 10x Feature or Product There. Many can see the white space that exists, but far fewer can bring a product to market that solves a “10x better” problem in it — that people will pay for.
Stop Fighting Your Prospects: Overcoming the ‘Objection Handling’ Mindset
Sales Hacker
DECEMBER 18, 2020
Focusing on overcoming sales objections is likely holding you back and poisoning your customer relationships. This may seem backward. Afterall, objection handling is often considered one of the foundational pillars of sales — one of the critical elements necessary to win more deals. But there’s an important problem lurking beneath the surface — and if you want to be a better salesperson, you’ll need to work actively to address it.
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