SaaStr
NOVEMBER 10, 2020
Let’s take a look at 3 recent transactions and valuations in SaaS around $1.5 billion – $2 billion: Coupa acquired Llamasoft for $1.5 billion, 18 years after founding, at $100m ARR. Adobe acquires Workfront for $1.5 billion, 19 years after founding, at $200m ARR. and. Hopin raises $175m at a $2 billion valuation, less than 12 months after founding, at “just” $20m ARR.
BetterCloud
NOVEMBER 13, 2020
Justworks is one of the leading Professional Employer Organizations (PEO) in the industry, thanks to its simple platform and exceptional 24/7 customer service. Karel vanBeekom joined Justworks three years ago—and his role and responsibilities have evolved quite a bit in that time, especially during the COVID-19 pandemic. As part of her ongoing interview series with IT leaders, our chief customer officer Rachel Orston sat down with vanBeekom to discuss his career, his approach to management, and
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Chart Mogul
NOVEMBER 13, 2020
Calculating your growth rate was simple in a world where SaaS wasn’t as crowded and there weren’t so many different go-to-market strategies. Things have changed since those golden days and we now need a new approach. VCs and day traders alike know the challenge of deciding whether to invest in a software company. Many of these are exploring, even creating new markets and most are nowhere near any meaningful profitability.
Predictable Revenue
NOVEMBER 12, 2020
If you’ve ever thought about designing a brand new product to capture a brand new market - Michel Feaster has you covered! The post The Framework For Creating a Product – And a Brand-New Category appeared first on Predictable Revenue.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
SaaStr
NOVEMBER 12, 2020
I held off for 6+ years and 3000+ Quora answers on writing a post on Board Meetings. Why? Because every investor in the world writes lengthy posts on How to Have a Great Board Meeting. How to Have a Great Pre-Board Meeting. How to Have a Great Board Meeting Week. Etc. etc. etc. etc. VCs, once they have been doing it a while, basically become professional Board Members, and they write a lot about that.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
NOVEMBER 12, 2020
Welcome to S.H.O.P., our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. This week, we’re looking at how consumers’ shopping Habits have changed.
Predictable Revenue
NOVEMBER 10, 2020
CEO and Founder of Close, Steli Efti, explains some of the strategies that companies can implement to successfully traverse the crisis, while maintaining an effective sales team. The post Selling in a Crisis: Navigating Through Hard Times appeared first on Predictable Revenue.
SaaStr
NOVEMBER 9, 2020
Things are still going to get worse. But a 90% effective vaccine is a reminder that things snap back faster than we realize. E.g., trade shows are already full in China. Maybe: – Go grab that office lease at half off – Hire Bay Area VPs now while they'll work anywhere. — Jason BeKind Lemkin (@jasonlk) November 9, 2020. So while Covid rages across the U.S. and Europe, news comes that we may have a 90% effective vaccine coming.
Tom Tunguz
NOVEMBER 8, 2020
On the surface, B2B and B2C marketing may seem to be worlds apart. As open-source and developer-led companies become increasingly visible, important, and massive, we should draw the parallel between developer marketing and consumer marketing. They are much closer than it might seem. First, developer marketing is influencer and brand-driven. In the consumer World, consumer companies use luminaries to support a product.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Neil Patel
NOVEMBER 13, 2020
Using quizzes in your marketing strategy is one of the most underrated marketing moves. Seriously. They are incredibly effective at generation leads, engaging your audience, and much more. But, it isn’t enough for me to just convince you to implement quizzes in your marketing strategy, so I’m going to show you exactly how to create an effective quiz, how to distribute it, and how to follow it up with marketing automation.
Intercom, Inc.
NOVEMBER 11, 2020
Customer support is evolving. But how are support leaders staying ahead of rising conversation volumes and sky-high customer expectations? Our new report reveals that conversational, messenger-based support is key. Discover five trends transforming the support industry along with tips on how to capitalize on them. Today, modern customers expect both personal and efficient support.
SaaStr
NOVEMBER 13, 2020
The other day I checked in with Bernadette Nixon, the new CEO of search-as-service leader Algolia. Aloglia’s been a part of SaaStr content and events since the beginning, and I invested at $12k in MRR, and wrote about that here. Now with Bernadette now joining to power the company to $1B ARR and beyond, I thought it would be great to check-in and see and learn what she’s seeing: A few interesting learnings from the convo above: 1.
Baremetrics
NOVEMBER 10, 2020
2020 has turned in to one of the most unusual years of my life, for both the obvious reasons but also for reasons I definitely wasn’t expecting at the start of the year. After 7 years of work building this little company, Baremetrics has a new home. I won’t bury the lede here. In our usual transparent fashion, I’ll lay out all the top-level bits everyone’s interested in, then I’ll dive in to how we got here!
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Neil Patel
NOVEMBER 12, 2020
Let’s talk about meta tags — what they are, why they matter, and how to do them better. First things first — what made you click on this article to read it? Maybe the title caught your eye , or perhaps it was the short blurb you saw. You might have clicked simply because this article comes from a source you trust. If you found this article via a search engine, though, there’s a good chance you found and clicked this article because of meta tags.
Andreessen Horowitz
NOVEMBER 13, 2020
A vaccine for COVID seems to be (almost) here… or is it? What’s hype/ what’s real beyond the headlines (and beyond the press release), when it comes to the announcement earlier this week from Pfizer and BioNTech that their vaccine … The post 16 Minutes #45: Covid Vaccine! Beyond Science via Press Release appeared first on Andreessen Horowitz.
SaaStr
NOVEMBER 11, 2020
I note a whole bunch of announcement from the recent past : Salesforce is now competing with a whole ‘nother bunch of its top partners with its new High Velocity Sales Cloud. And yet, Outreach, Salesloft, Mixmax and others are growing faster than ever. Salesforce now competes with many of its partners via Service Cloud, and even in the contact center now.
Kellblog
NOVEMBER 11, 2020
There’s a common debate out there, it goes something like this: “Our sales development representatives (SDRs) need to look for pain: finding business owners with a problem and the ability to get budget to go fix it.” Versus: “No, our SDRs need to look for projects: finding budgeted projects where our software is needed, and ideally an evaluation in the midst of being set up.” Who’s right?
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Neil Patel
NOVEMBER 11, 2020
Every minute, 500 hours of videos are uploaded to YouTube. With that much competition, you might have counted yourself out and accepted that getting enough Youtube subscribers isn’t worth the effort. But what if you’re making a social media mistake ? What if you could break through the noise and become popular on YouTube? One of the best ways of measuring popularity on YouTube is by looking at the number of subscribers.
Andreessen Horowitz
NOVEMBER 12, 2020
Lakes v. warehouses, analytics v. AI/ML, SQL v. everything else… As the technical capabilities of data lakes and data warehouses converge, are the separate tools and teams that run AI/ML and analytics converging as well? In this podcast, originally recorded … The post a16z Podcast: The Great Data Debate appeared first on Andreessen Horowitz.
SaaStr
NOVEMBER 12, 2020
We recently brought together a powerhouse panel of women in revenue to discuss when, why, and how a company should consider going upmarket. . Kelly Del Curto, Senior Director of Sales @ Lever, joined with Tammy Aguillar, Area VP, Commercial Sales @ DocuSign, Kate Earle Jensen, Head of Platform Sales @ Stripe, and Lauren Schwartz, VP of Enterprise Sales @ Fivetran share the following suggestions about how to move your sales organization into larger markets. # 1 Build.
FastSpring
NOVEMBER 13, 2020
As an online merchant, your website processes multiple credit card payments a day. In a perfect world, each transaction would go something like this: Your customer puts your product in their cart, enters their credit card information, clicks pay, and everyone lives happily ever after. Sadly, this isn’t always the case. Chances are that you’ve seen plenty of instances when customers’ cards get declined, resulting in dreaded credit card declined codes.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Neil Patel
NOVEMBER 13, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Buying a domain name is one of the first steps to launching a website. But finding the perfect domain for your site and registering that domain can feel like a tall task if you’ve never been through this process. Fortunately, domain registration isn’t that difficult—you just need to follow a few simple steps.
Andreessen Horowitz
NOVEMBER 13, 2020
As scientists and particularly as professors, we aim to do big things. We aim to discover new insights, create new tools, and further the scientific endeavor. And occasionally, out of our academic research may come a project or an idea … The post Power Law for Professors: Why you should put all of your eggs in one basket appeared first on Andreessen Horowitz.
SaaStr
NOVEMBER 9, 2020
Q: Does the wise advice to always say no to sponsored features would also apply to a SaaS startup selling to mid-market (ACV 20k to 50k+) and has yet only 2 clients? No. This is not wise advice, it is bad advice in many cases. As long as the deal size is big enough. If a potential deal, is > $20k-$50k-$100k+ in the early days, you should consider one-off features if: the paid feature would also benefit other similar customers , now or in the future; the feature is or should be on your roadm
Trint
NOVEMBER 11, 2020
Brands need to be visible on the channels their customers use as audiences demand more and more content. At the same time c ustomers are being inundated with content with ads, offers and social media posts. Marketing teams need to keep up with demand while also breaking through in an overstimulated world. Power your content machine and speed up creation with content that's fast and relevant.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Neil Patel
NOVEMBER 11, 2020
As a digital marketer, you know just how important the tone and message of your blog are to the overall success of your business. A cohesive approach to your digital content, especially the content on your blog, is critical to your brand. The best way to ensure your site is editorially cohesive is with an editorial style guide. This article will walk you through the basics of an editorial style guide.
Nimble - Sales
NOVEMBER 10, 2020
We’re honored to announce that we’re now offering a free one-year license to all veterans and active-duty members who have served in the United States military! The Nimble team admires and respects the loyalty, dedication, and sacrifice of the U.S. service members and wants to support their entrepreneurship. Nimble believes that the gained skills from active-duty […].
SaaStr
NOVEMBER 12, 2020
Best things to do when. you don't know what to do: 1/ Spend more time w/existing customers. Zoom w/5 more ea week. 2/ Hire 1 great VP. 3/ Drive down churn. You grow faster even w/o more leads. 4/ Join more sales calls. Everyone loves to talk to CEO. 5/ Focus leads on top reps. — Jason BeKind Lemkin (@jasonlk) November 11, 2020. So some of you are just crushing it now, things are great, you are Covid Beneficiaries, you already hit the plan for the quarter, well good for you.
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