Neil Patel
APRIL 20, 2021
Selling can be challenging because it involves s a complex process of human behavior and cognition. More than likely, marketers who struggle to win customers either haven’t been prospecting the right way or aren’t putting in enough effort. In this in-depth article, you’ll learn how to leverage the power of the human brain with neuroscience sales tips.
SaaStr
APRIL 18, 2021
Salesforce Growth: 2021 $20.8B Guidance 2020 $17.1B 2019 $13.2B 2018 $10.5B 2017 $8.4B 2016 $6.7B 2015 $5.4B 2014 $4.1B. Thank you Ohana! — Marc Benioff (@Benioff) August 25, 2020. If you haven’t done a SaaS start-up before, it’s different. The reasons are many, but I think they can almost all be summed up in one key factor: SaaS compounds.
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Baremetrics
APRIL 21, 2021
In this article, we shall get back to basics: What is SaaS finance, and what financial phases can you expect your business to go through? As a SaaS business, you’re competing not only for loyal customers and recurring revenue , but also for the attention of investors and major software companies who may want to purchase your product. When it comes to understanding finance for SaaS companies, there are key differences between more traditional financial models and SaaS-specific financial modeling
The Daily Egg
APRIL 23, 2021
Powering over 2 million websites worldwide, Bluehost is the most popular web hosting service on the market. With secure hosting options, domain registration, and other professional services, we think Bluehost is not only the most popular web hosting service, but also one of the best overall—especially for users building a website on WordPress. Bluehost offers […].
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Intercom, Inc.
APRIL 22, 2021
That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Tom Tunguz
APRIL 21, 2021
Startups used to raise once every 18 months. Today, we joke in Startupland that a startup is never raising and always raising. The implication is the most sought after companies often receive offers, whether they are in market raising capital or not. Take a moment to think through that statement with me. Venture capitalists and boards used to value a company every 18 months.
The Daily Egg
APRIL 17, 2021
WordPress is a prolific platform, but sometimes, it can drive us a little crazy. While it’s incredibly user-friendly in general, everyone has dealt with their share of WordPress errors. Not fun. Luckily, there are tons of ways you can solve these problems—some by doing some basic troubleshooting of your own. The important thing here is […]. The post The Beginner’s Guide to Identifying and Fixing WordPress Errors appeared first on The Daily Egg.
Predictable Revenue
APRIL 21, 2021
Sean Yuan, Business and Product Operations Specialist at MDTech, joins Sarah Hicks/Collin Stewart on this episode of the Predictable Revenue Podcast. The post Selling into Ever-Changing, Highly Regulated Industries – Part 3: Healthcare 2.0 appeared first on Predictable Revenue.
SaaStr
APRIL 17, 2021
The founder of Squarespace still owns 36% of the company. What is 36% of $15 Billion, anyone know? #founderpower. — Jason BeKind Lemkin (@jasonlk) April 16, 2021. Not too long ago, we took a look at Wix at $1 Billion in ARR. Now, Squarespace has filed to go public at $700m in ARR. Perhaps the most interesting thing is just how similar both these website-builder-plus-ecommerce companies are.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Tom Tunguz
APRIL 18, 2021
Data privacy has become a skill startups must master as they scale. As they grow, startups often collect increasing volumes of data. With great power comes great responsibility. Regulatory regimes demand greater data security and integrity, and add complexity. How should companies manage data privacy, especially regulations like GDPR and CCPA? To answer that question, Redpoint Office Hours will host Todd Smithline on Wednesday, April 21 at 9AM PT.
The Daily Egg
APRIL 23, 2021
Not many things beat free. So here at Crazy Egg, we couldn’t go without comparing some of the best free web hosting out there if you’re planning to go that route. We spent hours comparing what each free web host offered, how easy they were to use, how up to date they were, as well […]. The post Best Free Web Hosting appeared first on The Daily Egg.
Predictable Revenue
APRIL 19, 2021
When social distancing becomes mandatory, remote working becomes a new norm, and face shields are seen everywhere, economic turmoil is unavoidable. SaaS businesses also need to adopt a modified business model for surviving in this unprecedented time. The post How To Crisis Proof Your SaaS Business Right Now appeared first on Predictable Revenue.
SaaStr
APRIL 23, 2021
[link] 's NRR @ IPO: 110% from SMBs [link] 's NRR now: 121% from SMBs [link] 's new customer growth @ IPO: 21% [link] 's new customer growth now: 27%. Treat SMBs right, they grow forever. They're just so many of 'em. — Jason BeKind Lemkin (@jasonlk) April 21, 2021. Bill.com is one of the quiet SaaS success stories. We last checked in with them at IPO , when it was racing past $100m ARR (a relatively early IPO).
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Intercom, Inc.
APRIL 21, 2021
We recently had an internal discussion about innovation. What does it mean to us, how do we think about it? Like any company, we want to create new and better products that solve important customer problems – but how do our values of moving fast and starting small foster a culture of innovation? Below is my answer for our team. Hopefully it is useful for you in thinking about this topic in your own company.
The Daily Egg
APRIL 21, 2021
Sales dashboards are where all your marketing efforts converge to paint a picture of what’s really going on. If you run a business and don’t have one, to put it lightly, you’re missing an important part of the puzzle. This is especially true if you’re looking to be a data-driven leader in your space. In […]. The post How to Build a Sales Dashboard appeared first on The Daily Egg.
Neil Patel
APRIL 23, 2021
There are a lot of misconceptions about online reputation management. Some people think it’s just social media monitoring, while others believe it has something to do with public relations, and still others have no idea the impact it can have on sales. In this guide, I’ll explain the role of online reputation management in today’s digital age, explain why it matters, and outline 10 tips for improving and protecting your brand’s online image.
SaaStr
APRIL 22, 2021
Gorgias recently did a very interesting deep dive on its 6,000+ customers for its help desk and contact center solution. Gorgias is 100% focused on e-commerce vendors, and not SaaS companies per se, but I suspect its data is pretty consistent with most folks using an online support tool. And what they found made me cry a bit. While 44% of the 5,000 respondents thought they provided excellent customer support — only 1.3% actually did!
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Intercom, Inc.
APRIL 20, 2021
The challenges facing customer support leaders are more complex than ever. They need to be able to balance efficiency with a great customer experience , meet rising customer expectations , and keep team morale high , all while ensuring that they don’t blow through their budget or burn out their team. It can seem like an impossible balancing act – but customer support operations can help.
The Daily Egg
APRIL 18, 2021
There are tons of reasons why you may consider moving your WordPress site to a new host or server. You may be having issues with site speed or server uptime. Or you may just be outgrowing your current hosting solution and find the features and service of another more appealing. Whatever the reason, it’s understandable […]. The post 6 Easy Steps to Move A WordPress Site to a New Host or Server appeared first on The Daily Egg.
Neil Patel
APRIL 22, 2021
Sign up. Buy now. Learn more. None of these common call-to-action triggers will probably get you the desired result, because your target audience is more knowledgeable than ever before. If you want to learn how to write the perfect call-to-action that’ll captivate your target audience, educate them and increase your conversions, this in-depth article was written with you in mind.
SaaStr
APRIL 20, 2021
Q: What core SaaS metrics should we obsess about? Beyond MRR growth + managing the burn rate — which really are all that matters … you should obsess over improving every key metric and KPI. Even if in the early days, they aren’t so great. Maybe your NPS isn’t that high. Maybe your NRR isn’t quite top-tier yet. Or churn is too high.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Andreessen Horowitz
APRIL 20, 2021
Read this post in English. / Leia esse artigo em Português. La empresa brasileña de tecnología financiera, Nubank, es ahora el neobanco más grande del mundo, con 33 millones de clientes y una valoración de 25 billones de dólares. … The post El Boom Fintech en América Latina appeared first on Andreessen Horowitz.
The Daily Egg
APRIL 18, 2021
As a CRM and ERP, Microsoft Dynamics is a top solution for businesses that want to drive growth through building and maintaining strong relationships with their customers at scale. It offers a comprehensive list of powerful customer management tools that span the likes of field service, human resources, supply chain management, and artificial intelligence, just […].
Neil Patel
APRIL 20, 2021
If you’ve spent any time learning about marketing analytics, you’ve probably come across the term “funnels.” What exactly are marketing funnels and why do they matter? Marketing funnels are a useful tool to help you visualize the path customers take from first finding out about your brand to converting. Understanding them provides useful insight into why some customers convert — and some don’t.
SaaStr
APRIL 22, 2021
It’s always your job to inspire the team. But, even more so once the team grows just large enough (20+?) that you don’t actually have to do everything yourself anymore. As you add your first VPs, build out that sales and success team, it’s a natural time to step back from some of the minutiae. Which you should. But make sure you still do enough.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Andreessen Horowitz
APRIL 17, 2021
This is a special episode of the a16z podcast — it’s an audio history, told through the voices of the a16z crypto team, about what crypto is, … The post Crypto, an Oral Essay appeared first on Andreessen Horowitz.
The Daily Egg
APRIL 22, 2021
While a business plan deals with the large picture, such as product development, product identity, and market analysis, a sales plan focuses on its day-to-day operations. Startups are particularly notorious for neglecting this critical document, choosing instead to tackle problems as they arise. This ad-hoc approach leads to a host of issues, including misunderstanding customers’ […].
Neil Patel
APRIL 19, 2021
Blogging is a pain. Not because content is hard to write (worse case you can just hire a writer or agency ), but due to the fact that no one can guarantee that your blog post gets read or not. Just think about it… you spend all this time writing content, but no one can guarantee that it gets seen, shared, or even linked to. So, I thought it would be fun to analyze popular blog posts and see what common characteristics that they have.
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