For Entrepreneurs with David Skok
FEBRUARY 5, 2018
There are seven key stages in a startup’s evolution from $0m to $50m in revenue. Understanding where you are in that evolution, and how to act at each stage is critical for success, as what is appropriate at one stage is not appropriate at another stage. In my talk at SaaStr 2018, I will lay.
Tom Tunguz
FEBRUARY 7, 2018
When a startup takes form, the first weeks and months and years are spent furiously. The team assembles itself. The lightbulb illuminates. It is formed and reformed again and again as customers supply feedback. Eventually the team hews the right product. The startup raises capital. Then the team returns focus to hiring, evolving the product, and closing customers.
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Intercom, Inc.
FEBRUARY 5, 2018
A few years ago I came out of a meeting with my product manager where we talked about the next feature we should build. At the time there was a lot of hype around Foursquare-like location sharing apps. We worked for a social network so we had to build something like that as well. Needless to say, we didn’t have a clear product strategy. To take my mind off things I opened my RSS reader and a post called “ Product strategy means saying no ” caught my eye.
Practical Advice on SaaS marketing
FEBRUARY 3, 2018
Lots of people who you think should be interested in your software-as-a-service (SaaS) solution, couldn’t care less. It doesn’t matter that they perfectly fit your “ideal customer” persona. It doesn’t matter that your solution is full of features built especially for them. It doesn’t even matter that you’re sure it’ll be a huge help to their business.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Sales Enablement, SaaS and Growth
FEBRUARY 5, 2018
To me, there’s never been a better time to be a sales enablement professional. It’s a rapidly growing area and while there’s a lack of publicly available sales enablement statistics or indeed, widely adopted best practices and standards, this is due, largely to the fact, that many of us are figuring out exactly what sales enablement is, means and does.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
FEBRUARY 6, 2018
Onboarding new employees is a hard process to do well. You might think of onboarding as something you just have to check off your list, but it’s easy to forget that things which are second nature to you are totally new and unknown to someone that’s just started. I joined Intercom a few months ago as an engineering manager and onboarding for the first time in a while made me realize some things I hadn’t before.
yoursales
FEBRUARY 5, 2018
SALES STACK 2018 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2018: THE TOOLS SALES STACK 2018: THE TOOLS. Want the 2019 list instead? Then click here! I n an ever evolving world, we in the business of selling SaaS have to embrace and stay ahead with the latest sales tools that are emerging in the market. These tools are what we use to deliver elite services to our clients and strengthen our B2B sales processes.
Casey Accidental
FEBRUARY 5, 2018
Andrew Chen recently wrote a blog post about how growth is getting harder. I invited Andrew to the Greymatter podcast to chat more about why growth is getting harder, and more importantly, what to do about it. We talk about how viral growth is on the decline in consumer, but not in B2B, and how to leverage paid referrals effectively. We also walk through trends in paid acquisition, how to find your first channel of growth, and much more.
Sales Hacker
FEBRUARY 8, 2018
In this article, I will breakdown how to run effective discovery calls within the sales process, in just 7 easy steps. It’s no secret that discovery is one of the most crucial parts of any sales opportunity, and ultimately – delivering demos without this vital component is likely to be a wasted activity. When I posed to my LinkedIn network a couple of months back the question as to the importance of discovery, the response was overwhelmingly aligned.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Intercom, Inc.
FEBRUARY 8, 2018
More than 50 years ago graphic designers realized that having shared underlying rules when creating a bunch of related objects, a design system, was a smart idea. But in today’s world there’s tension between a very broad general purpose design system and an in-house design system for a given company that’s very specific and tailored to them – like our Full Stack Design System , for example.
Chart Mogul
FEBRUARY 9, 2018
Highly successful SaaS businesses exhibit very strong customer expansion and as a result, negative churn. But it's possible to dig deeper basic expansion rate to better understand how and when customers upgrade. Expansion rate in SaaS is an oft-overlooked metric that can uncover a lot of insights about the health of your business. While there are other common health check metrics commonly used by investors such as churn rate, expansion rate holds its own as a good indicator of future success, si
FastSpring
FEBRUARY 7, 2018
Research shows that we judge websites just as we judge people: harshly and quickly. We all make snap judgments. It takes about 1/10th of a second to cobble together a first impression about a person, and home pages are no different. It takes 50 milliseconds for users to form an opinion of your site. That’s 0.05 seconds. The blink of an eye, a snap of the fingers.
Sales Hacker
FEBRUARY 6, 2018
In this article, I’ll explain how to build rapport on a sales call, and 4 lethal mistakes to avoid during your sales conversations. In our rush to focus on the latest automated email app or Chrome extension , we’ve forgotten that at its core, sales is about harnessing the power of human-to-human interactions. Because of this, t oo many salespeople are sabotaging their opportunities for success from the very start.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Intercom, Inc.
FEBRUARY 9, 2018
Until relatively recently, salespeople were not too enthusiastic about the idea of using live chat for sales. We saw it as taking away our power to prioritize our time for leads and instead gave that power to whoever happens to be online at that moment. But by using live chat to capture and convert leads, that attitude has begun to change rapidly. Traditional sales teams were often taught to pre-qualify their leads before even talking to them.
Chart Mogul
FEBRUARY 5, 2018
First came the race to 99 cents, then the rise of freemium and in-app purchase models. In 2016, Apple rolled out expanded support for the subscription model in iOS apps — suggesting that subscriptions were the future for publishers on the App Store. So what’s the state of play in 2018? Back in June 2016 we published Welcome to the subscription economy, Apple — at the time Apple had revealed its plans to completely revamp its iOS App Store, and as a part of the update, include expanded support fo
FastSpring
FEBRUARY 6, 2018
If the traffic to your SaaS site is slow, it’s time to consider two time-tested routes to a bigger audience: affiliate marketing and paid media. Both require a bit of relationship-building, but it’s well worth the time. They help drive new traffic directly to your site.
Sales Hacker
FEBRUARY 8, 2018
The post How to Use Sales Triggers to Close More Deals, Faster appeared first on Sales Hacker.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
CloseSaaS
FEBRUARY 7, 2018
Email outreach can be a powerful too. Much like cold calling, a cold email can unlock massive opportunities. If you craft your emails well, they can be your foot in the door with the Fortune 500 clients you’ve been dreaming of.
ITPro
FEBRUARY 7, 2018
News. Redmond offers free OneDrive for Business subscriptions to cover remainder of rival contracts.
Sylvia Ng
FEBRUARY 7, 2018
I was recently interviewed by Origins Magazine about my career story: how I got started, what I’ve learned along the way, and what advice I’d give to others now. It was great stepping away from my day-to-day to share how I view failure and and success. You can read the full article here.
Sales Hacker
FEBRUARY 8, 2018
The post How to Prepare for GDPR in 5 Steps appeared first on Sales Hacker.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
CloseSaaS
FEBRUARY 5, 2018
You know email is one of the most powerful tools you have for bringing in new customers, but you just can’t seem to hit the mark. Your open rate is tanking and your responses are non-existent. So what do you do?
ITPro
FEBRUARY 6, 2018
News. Volume of data will lead to more hyperscale cloud facilities, report predicts.
Cardin Partners
FEBRUARY 6, 2018
There’s something a bit magical about the LTV:CAC ratio. The idea of “a dime in, a dollar out” is the reason why the SaaS business model is so compelling: to the growth investor, it's the promise of partnering with a businesses into which heaps of CAC dollars can be invested, with the almost certain promise that multiples of those invested dollars will return to the fund and their LPs.
ReSci
FEBRUARY 3, 2018
The General Data Protection Regulation (GDPR), which will be enforceable on May 25th, 2018, is a regulation from the European Parliament, the Council of the European Union and the European Commission that attempts to strengthen and unify data protection for all individuals within the European. The post GDPR compliance at ReSci appeared first on ReSci.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Intercom, Inc.
FEBRUARY 7, 2018
Today, we’re introducing a new two-way Slack integration that allows you to respond to leads super fast from the app you have open all day. The relationships we have with our customers are maintained by the conversations we have with them. Real-world conversations are dynamic, fluid interactions that adapt to the spaces we have them in. Traditionally, our online conversations are more rigid, taking place in specific locations like a mobile app or particular channel.
ITPro
FEBRUARY 5, 2018
News. Maintenance agreements will apply after 2020, but new features will focus on cloud version.
Sales Hacker
FEBRUARY 5, 2018
It’s no secret – the Head of Sales/VP of Sales role might be the most stressful job in any organization. And that’s exactly why I’m organizing the first ever Surf & Sales Summit , to give sales leaders an exciting yet unconventional way to reduce sales stress and re-energize for peak performance. Real Answers, From Real Sales Leaders.
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