article thumbnail

How to set up a customer education program from scratch 

ChurnZero

Customer education is essential for the success of your product. However, not all companies have roles dedicated to customer education, and when customer education does become a priority, it can feel overwhelming to build a customer education program from scratch. It doesn’t have to be. It doesn’t have to be.

Education 107
article thumbnail

CRO Confidential: Why Your Startup Needs A Rev Ops Leader With Cherishma Shah, Senior VP Of GTM Strategy, Operations, and Enablement at Guild Education (Pod 648 + Video)

SaaStr

Shah is the Senior Vice President of Go-To-Market Strategy, Operations, and Enablement at Guild Education and formerly held the same role at Brex, working alongside Blond. Create clear, measurable objectives and use those metrics to determine the success and impact of the rev ops role.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Generative AI – The End of Empty Textboxes

TechEmpower SaaS

My time with TFA instilled in me a deep commitment to education, inspiring me to dedicate my life to guiding young minds through the world of mathematics. My tenure at Teach For America cemented my commitment to education, motivating me to devote myself to navigating young minds through the captivating landscape of mathematics.

article thumbnail

Five Pillars of PLG with Carilu Dietrich

Tom Tunguz

A user who wants to educate themselves. This education means using the product, solving a problem, & producing some output that’s useful to others. Here are some notes from the session. Carilu shared her Five Pillars of PLG Success. They are: An amazing product that wows within minutes.

Scale 311
article thumbnail

2020 Database Strategies and Contact Acquisition Survey Report

Database benchmarks for education and resource prioritization. Insights detailed within this report include: Tools marketers are using to gain deeper intelligence on current and prospective customers for better targeting and messaging. New tactics to acquire data to reach marketing goals.

article thumbnail

Best Video Conferencing Software

The Daily Egg

For basic meetings to client presentations, team collaboration, and educational purposes, video […]. But that doesn’t mean you can’t have face-to-face interactions with colleagues and employees. Video conferencing software makes this possible. The post Best Video Conferencing Software appeared first on The Daily Egg.

article thumbnail

How Many Technologies Can a Company Adopt at Once?

Tom Tunguz

In the world of education, this concept is called the Flipped Classroom. Students take charge of their education, and the teacher becomes a guide. The parallel between education and software runs deep. No IT team has the time to understand all the individual needs for each employee’s workflow at every level of a company.

article thumbnail

Product Design & Customer Experience: An Innovative View on Inclusive Product Development

Speaker: Dan Jenkins - Human Factors & Research Lead – DCA Design International

It is a philosophy that encourages us to consider how size, shape, age, gender, sexuality, ethnicity, education levels, income, spoken languages, culture and customs, and even diets shape the way we interact with the world. Inclusive design is about designing for as diverse a range of people as possible.

article thumbnail

PM Development: How Product People Continue to Learn

Speaker: Greg Coticchia - CEO, Sopheon

With all the technological improvements relevant to product management, there is an increasing need to educate new product managers as well as upgrade the abilities of experienced professionals. Unfortunately, little has changed in the world of product management education, training, or preparation to meet today’s high demand.

article thumbnail

People, Passion & Perfection: The Key Ingredients for an Awesome Product

Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform classrooms and engage (..)

article thumbnail

Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Advanced search: Narrow the search to find candidates using specialized filters like education, and current company technologies. We have added 10's of millions of personal emails and mobile records. Basic search: Easily search using keywords, job title, location, industry, and more.

article thumbnail

Intelligent Process Automation: Boosting Bots with AI and Machine Learning

But in order to reap the rewards of Intelligent Process Automation, organizations must first educate themselves and prepare for the adoption of IPA. In Data Robot's new ebook, Intelligent Process Automation: Boosting Bots with AI and Machine Learning, we cover important issues related to IPA, including: What is RPA?

article thumbnail

How Can We Stop Under Utilizing a Key User Experience Champion?

Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker

Join Miles Robinson, Agile and Management Consultant as he discusses how we can educate and equip our QA/QC process to forge champions of customer experience. With quality assurance/control already embedded in our development process, what if we expand that role to champion usability and customer delight? Revitalize QA as champions.