SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. Afterward, he delved into education management by creating his own business, Mestreduca, a platform targeted at educational institutions. Aaron Ross is a name many would be familiar with.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

FastSpring

JANUARY 23, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. So it’s a marketplace, it’s a platform. And the biggest difference between the two of those statements is one, low value to sort of medium and high value, and then two, the actual service layer built into the technology underneath the hood.

Scale 93

Scale Entrepreneurship Scaling Underperforming Technical Team 93

SaaStr

FEBRUARY 25, 2020

Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . This is the exact scenario that KiwiCo, a subscription-based educational toy company, encountered. Mark earned his B.A.

Merchant Services 203

Merchant Services Scale Technical Review Sales Hiring 203

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam. Show Introduction [00:10].

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Payrix

JANUARY 28, 2025

However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services. I think we’re on the cusp of kind of Gen 4 of this journey that I’ve been on as far as going beyond integrated, beyond embedded payments into a myriad of other services.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

JULY 9, 2019

You have to leverage existing behaviors that the market already understands so that you don’t need to educate users. ” It helped us gain credibility without necessarily needing to educate the market because it was an existing thing. ” At this point we were offering the service for free.

Scale 223

Scale Sales Recruiting Scaling SaaS Payments 223

SaaStock

MARCH 26, 2019

Metatext offers a solution to help SaaS entrepreneurs to automate business processes such as customer services, marketing and insights. They solve that by using both their AI-enabled platform and automation for engagement with leads and students The platform is already used by more than 150 Higher Education and k-12 in Brazil.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

Totango

NOVEMBER 14, 2019

Above all, it is an educational process. By implementing customer education best practices that drive the onboarding process, you will set your customers—and your enterprise— up for success. This is done by educating your customers on all the features and capabilities of your product. . Standardized Practices.

Education 64

Education Onboarding Underperforming Technical Team Marketplace as a Service 64

Intercom, Inc.

NOVEMBER 14, 2019

Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” At Yelp, the customer success team drives education to our customer base, feedback from our customer base and product adoption. We love the marketplace you’ve created.’”. We love you. We love your work.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

SaaStr

NOVEMBER 6, 2019

Customers of category creators benefit from a company in the marketplace seeking to help them solve complex problems, get promoted and self-actualize in their own lives and career journeys. Customers Are Initially Interested in Education, Not Your Product. Not Everyone Will Get It Right Away.

Scale 135

Scale Sales Recruiting Marketplace as a Service Forecasting 135

Intercom, Inc.

MAY 10, 2018

Switching to a different service is something that takes a lot of effort. Andrew: I started on the driver side of the business, and as everyone knows about marketplaces, the supply side is often the trickiest, hardest side. I saw both sides of the marketplace, which was a lot of fun. You joined on the supply side, correct?

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

Tom Tunguz

JANUARY 2, 2016

Cloud computing, which encompasses the infrastructure products used by developers to build services, has remained flat at 4% over the past five years despite some recent declines in 2013 and 2014. Since 2010, education startups have been on a tear in the seed market growing from 6% to now 10% in 2015.

Startup 113

Startup Marketplace as a Service Social Media Advertising 113

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Managing your support.

Business Model 195

Business Model Scale Pricing Payment Methods 195

SaaStr

JUNE 10, 2021

So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. And service many times means it’s human beings doing it. So how does this even work with software as a service.

Outsourcing Services 163

Outsourcing Services Marketplace as a Service Outsourced Development Scale 163

OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

Marketplace as a Service 52

Marketplace as a Service Cloud Scale VP of Engineering 52

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

Andreessen Horowitz

FEBRUARY 1, 2019

Continuing our series on what’s next for education startups, in this a16z hallway conversation general partner Connie Chan talks with deal and research team operating partner Frank Chen about apps and services she’s seen in China that might inspire entrepreneurs …

Education 53

Education Startup Marketplace as a Service Mobile 53

Sales Hacker

MAY 22, 2020

The downside of this is that you’ll need to invest a lot of time and effort into engaging with those leads and making them want your product/service. Sales Accepted Leads, on the other hand, already had their first, second, and third touch with your unique value propositions, product, or service. Educate your target audience.

Payment Methods 127

Payment Methods SaaS Payments Sales Payment Services 127

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. Prospective customers have to be educated. Their names were Brian Chesky and Joe Gebbia, and they had just started Airbnb.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Sales Hacker

DECEMBER 9, 2021

They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising. They call, thank them for their service, and offer to donate to their charity of choice, specific to veterans’ needs.

Innovation 121

Innovation Development Marketplace as a Service Business 121

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive. This stuff is hard!

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

Sales Hacker

JANUARY 23, 2019

When the customer journey isn’t well-orchestrated, Marketing and Sales can do serious damage in the marketplace. Here’s how it broke down: Marketing took on the work (and responsibility for) buyer personas, lead quality, and better positioning of Sales teams in the marketplace. Not the message, I am sure, they were meaning to send.

Strategy 107

Strategy Marketing Marketplace as a Service Sales 107

Neil Patel

APRIL 20, 2021

Until that happens, you’ll find it difficult to sell your actual products or services. Your responsibility is to educate others’ human minds as you convey your brand’s core message. Most people and companies think products and services sell because of their great features. how do you stand out from the crowd?

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

JULY 22, 2020

One is two thirds enterprise, one third consumer, some healthcare as well now, and I would say, over the last few months, we have still continued with the same areas that we were excited about before so very much in marketplaces and consumer subscription and SAS. And then a third area is just what I would call a calling of the future of joy.

Venture Capital 282

Venture Capital Travel Investment Marketplace as a Service 282

Unbounce

JUNE 16, 2020

These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis. Or, you might want to partner with agencies that have existing clients and want to make your product part of their service offering.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Neil Patel

SEPTEMBER 18, 2020

Customer Service. This protects businesses sued by clients claiming damages for professional services that you provide. They are known for exceptional customer service. 4 – Insureon Review — Best Business Insurance Marketplace. Do they have experience covering businesses in your industry? If not, look elsewhere.

Payment Methods 125

Payment Methods Business Technical Review Compensation 125

Neil Patel

AUGUST 4, 2021

If you’ve been creating educational content on your blog, your best bet would be to start with educational video content and see if that resonates with your audience in the same way. Educational Videos. Educational videos are all about adding value to your audience. Stick with what you know. Video Marketing Conclusion.

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

User Pilot

NOVEMBER 2, 2022

Improve customer service to boost overall product value. Customers expect a timely, personalized customer service experience. Offer white glove service for customers in higher purchasing levels. Invest in customer education throughout the entire user journey. Improve your customer service.

Scale 98

Scale SaaS Marketplace as a Service Social Media 98

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

Neil Patel

DECEMBER 30, 2020

An affiliate network connects publishers, like blog owners or influencers, with companies looking to promote their products or services. Affiliate networks work as a marketplace for affiliate programs. What types of products and services are your readers likely to be interested in? What is an Affiliate Network?

Merchant Services 140

Merchant Services Payments Payment Methods Marketing 140

Neil Patel

FEBRUARY 16, 2021

But to get the most out of WordPress, you need an excellent hosting service. Pick a theme or design for your website by visiting the Bluehost marketplace. So if you’re dissatisfied with your service, you can always get a refund. Click on the Marketplace tab on the Bluehost dashboard, followed by Themes.

Payment Methods 116

Payment Methods Payment Services Marketplace as a Service Payment Solutions 116

Unbounce

APRIL 4, 2019

For instance, if you’re a popular retailer, like Nordstrom, or you fulfill a common need, like plumbing services, people head to Google first to search, research, validate, and then purchase. People who use Google are actively looking for something (like plumbing services). Consumers searching in Google have high purchase intent.

Business 111

Business Marketplace as a Service Advertising B2B 111

ChurnZero

MAY 17, 2022

EY, TrustRadius, G2, SIIA CODiE, and APPEALIE have recognized ChurnZero’s platform, team, and customers in areas ranging from technological innovation and customer success services to the strategic vision of its senior leaders. ChurnZero has quickly become one of Washington, D.C.’s

Marketplace as a Service 98

Marketplace as a Service Technical Review Headcount Software Review 98

Neil Patel

APRIL 9, 2021

The industry insights section provides you with data on certain industries, such as healthcare and financial services. The talent insights section on LinkedIn helps you pool all your best candidates based on their experience, education, and history on the platform. Knowing what trends and insights matter to you is most important.

Scale 125

Scale Social Media Advertising Marketplace as a Service 125

Neil Patel

MARCH 2, 2021

The more (positive) reviews and testimonials you have, the more likely prospective customers are to put their faith and money in your services. Instead, pursue the ones best aligned with the services you offer and your target audience. B2C” businesses sell goods and services directly to consumers. Let’s start with B2C.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Totango

AUGUST 23, 2017

Portfolio proliferation causing customer confusion as offerings from product and services lines are beginning to overlap. So the big question: how do we accelerate profitable growth in today’s technology marketplace? The answer is surprisingly prescriptive: Embrace “as a service” offers.

Customer Success 66

Customer Success Marketplace as a Service Scale Benchmarks 66