Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Managing your support.

Business Model 195

Business Model Scale Pricing Payment Methods 195

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey.

Outsourcing Services 161

Outsourcing Services Marketplace as a Service Outsourced Development Scale 161

Totango

NOVEMBER 14, 2019

Above all, it is an educational process. By implementing customer education best practices that drive the onboarding process, you will set your customers—and your enterprise— up for success. This is done by educating your customers on all the features and capabilities of your product. . Standardized Practices.

Education 64

Education Onboarding Underperforming Technical Team Marketplace as a Service 64

Intercom, Inc.

MAY 10, 2018

Switching to a different service is something that takes a lot of effort. Andrew: I started on the driver side of the business, and as everyone knows about marketplaces, the supply side is often the trickiest, hardest side. I saw both sides of the marketplace, which was a lot of fun. You joined on the supply side, correct?

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. But what is product innovation in the first place? And how does it play out in real life? The same holds true for documents. Specialize.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. Prospective customers have to be educated. Their names were Brian Chesky and Joe Gebbia, and they had just started Airbnb.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Unbounce

NOVEMBER 7, 2019

Industry : Food & Beverage Model : Storefront & Subscription Page Type : Click-Through. To help sell the offer, the team incorporated the value of the deal into everything from the CTA (“Enjoy Your First TRIBE Box for £2”) to the subscription details (“Custom built pack and tailored to your needs”). Example #2: TRIBE.

Sales 145

Sales Marketplace as a Service Payment Features Subscription 145

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive. This stuff is hard!

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

Neil Patel

FEBRUARY 16, 2021

But to get the most out of WordPress, you need an excellent hosting service. Then there’s security, 24/7 support, plugin support… the list goes on. Pick a theme or design for your website by visiting the Bluehost marketplace. Pay the Subscription Money. Your web host does a lot when it comes to your website.

Payment Methods 116

Payment Methods Payment Services Marketplace as a Service Payment Solutions 116

ChurnZero

MAY 17, 2022

EY, TrustRadius, G2, SIIA CODiE, and APPEALIE have recognized ChurnZero’s platform, team, and customers in areas ranging from technological innovation and customer success services to the strategic vision of its senior leaders. ChurnZero has quickly become one of Washington, D.C.’s

Marketplace as a Service 98

Marketplace as a Service Technical Review Headcount Software Review 98

How To Buy Saas

JANUARY 1, 2021

Your course gets the advantage of getting promoted in these online course platform marketplaces. Collecting payments and setting up membership is much easier when you choose to run your course through these online course platform. Online Course Marketplace. Online Course Marketplaces. Flexible invoicing option.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

How To Buy Saas

FEBRUARY 25, 2025

This Software-as-a-Service (SaaS) approach revolutionized the industry, making powerful CRM tools accessible without on-premise installs. Over the past two decades, Salesforce has evolved from a sales CRM into a comprehensive platform spanning sales, service, marketing, e-commerce, and app development. Open APIs for custom integration.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

Neil Patel

MARCH 2, 2021

The more (positive) reviews and testimonials you have, the more likely prospective customers are to put their faith and money in your services. Instead, pursue the ones best aligned with the services you offer and your target audience. B2C” businesses sell goods and services directly to consumers. Let’s start with B2C.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Payrix

FEBRUARY 4, 2025

Master merchant Payment facilitator that becomes the merchant of record on behalf of a network of smaller merchants (sub-merchants) or billing companies that regularly collect payments; key markets for master merchant networks include government, education, utilities, and nonprofit organizations.

Payment Services 100

Payment Services Merchant Services Payment Solutions Payment Methods 100

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. His background spans leading customer success, onboarding, support as well as training and education teams. Cloudera and Hortonworks, Inc. Follow Amir on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Blulogix

FEBRUARY 13, 2024

Beyond Finance: Why Embracing Monetization as a Cross-Functional Discipline Changes the Game By BluLogix Team Redefining the Role of Monetization in Modern Businesses In the swiftly evolving digital marketplace, the concept of monetization extends far beyond the confines of the finance department.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

CustomerSuccessBox

JUNE 20, 2022

Customer success tools stand out in the accelerating marketplace because they can provide outputs according to the requirement at different growth stages and the corresponding strategies for improvement. So that you never miss renewals and invoices, especially when you have a monthly subscription. Early-stage SaaS.

Artificial Intelligence 52

Artificial Intelligence Customer Success Software Payment Features 52

FastSpring

APRIL 13, 2023

It starts with self service. I felt like there was an easier way to communicate goods and services online, digitally. Or if you’re, like, well developed and have lots of paying customers, there comes a point when you realize, like, you need to expand out into new marketplaces, or new markets. Justin Scott Yeah.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

Sales Hacker

APRIL 21, 2021

“It looked like being the pain in the butt BDR who asked way too many questions, broke anything that could possibly be broken, and paid for my own subscriptions to software just because I wanted to tinker with things before I had to bother asking for approval and budget.”. We could also add a sixth business driver to the list.

Scale 117

Scale Sales Recruiting Technical Review Technical Advisors 117

ProfitWell

OCTOBER 3, 2019

Today, we see Appcues and Zapier team up , a prospect for human IPO-ing, plus an outlet for education by ear. Your top subscription news. Sony halves the price of its PlayStation Now subscription service, as the cloud gaming saga rages on—adding new titles like “Grand Theft Auto V” and “God of War” to the subscription service.

Marketplace as a Service 47

Marketplace as a Service Subscription Payment Features Education 47

Blulogix

FEBRUARY 16, 2024

Implementing Automation in CLM for Recurring Revenue Identify Key Customer Journey Touchpoints: Map out the customer journey specific to your subscription model. Select the Right Automation Tools: Choose automation platforms that integrate seamlessly with your existing CRM, billing, and service delivery systems.

Payments 52

Payments Payment Services Revenue Management 52

ChurnZero

FEBRUARY 1, 2019

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. “My Under her direction, marketplace utilization grew 39% in one year.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

ChurnZero

MAY 17, 2022

EY, TrustRadius, G2, SIIA CODiE, and APPEALIE have recognized ChurnZero’s platform, team, and customers in areas ranging from technological innovation and customer success services to the strategic vision of its senior leaders. ChurnZero has quickly become one of Washington, D.C.’s

Marketplace as a Service 52

Marketplace as a Service Technical Review Headcount Software Review 52

Totango

AUGUST 20, 2019

Their importance lies in their ability to reveal the customer experience of the product or service so you can add value to that experience and maximize the growth of both the customer and your own enterprise. The digital transformation of business has left the customer in control of the marketplace. Product Education Never Stops.

Marketplace as a Service 67

Marketplace as a Service Metrics Onboarding Customer Success 67

SaaSHolic

MAY 15, 2023

For startups, the speaker suggests focusing on how AI can drive customer acquisition and go-to-market strategy, while for large companies, creating a vision for AI is important, as well as focusing on infrastructure and skillsets and reshaping governance to deal with security and compliance issues.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

Chargify

MARCH 6, 2018

Throughout the series, we highlight Chargify merchants and the lessons learned as they grow their subscription-based businesses. There are approximately 8 million children being educated in the UK and 25% of those children receive additional education assistance via “private tuition” (also called “private tutors” in the U.S.).

B2C 40

B2C Merchant Services B2B Payment Methods 40

How To Buy Saas

FEBRUARY 29, 2024

Software-as-a-service (SaaS) is one of the transformative services in the modern digital landscape. If you think about catching up with one of the biggest tech trends in recent years, this list will provide you with IT service providers working in different industries, with different tech stacks, and from different countries.

DevOps as a Service 40

DevOps as a Service Development Technical Review Blockchain 40

How To Buy Saas

SEPTEMBER 23, 2024

The Software-as-a-Service business model has gained a lot of popularity in the last few years because of its low entry barrier, flexibility, and scalability. They usually follow a subscription-based pricing model, in which customers can avail of the products with a monthly or yearly subscription. Never stop innovating!

SaaS 52

SaaS Marketplace as a Service Market Research Pricing 52

SaaSHolic

DECEMBER 2, 2021

You might think that you have a relatively easy-to-use service because you know what it is meant to do. There are plenty of tools in the marketplace for this specific exercise. This will focus the user’s attention and will most likely lead to them taking practical action, like signing up for a subscription or a free trial.

Onboarding 52

Onboarding Strategy SaaS Underperforming Technical Team 52

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. We’ve gathered several blog posts on the topic. Happy reading!

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

All that Saas

JULY 14, 2021

They claim that they ensure brands can use Showell for their product or service to shine, face to face, online, or in virtual meetings. This allows the team to focus on the customers, make sure that the services are up and running quickly, with the help of a personalized onboarding plan. Access to all competitor marketplace coverage.

Sales Enablement 52

Sales Enablement Software Review Software Development Team Review 52

Unbounce

JUNE 12, 2023

The brand uses strong content above the fold that immediately communicates what the service is and why we should care: the copy is concise but descriptive, and there’s lots of white space that lets things breathe. Show visitors what your product or service looks like in action. We’re on a burning planet, people.

Mobile 52

Mobile Social Media Marketplace as a Service Branding 52

SmartKarrot

SEPTEMBER 18, 2020

Gone are the days when education was a sheer matter of books and notes. The face of education has now totally changed. The way schools buy educational technology has brought up an evolution in itself. Grammarly Panorama Education Kahoot! Panorama Education. McGraw Hill Education. Well, not anymore!

Technical Review 21

Technical Review SaaS Software Review Systems Review 21

SmartKarrot

FEBRUARY 3, 2022

Amber also offers AmbarConaz, an online marketplace connecting supply chain and construction sites. Its main goal is to assist businesses in managing their financial routines and optimizing procedures such as accounting, stock, banking, and electronic invoicing, among other things. Amber’s AmarLive is an energy management solution.

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10