SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . This is the exact scenario that KiwiCo, a subscription-based educational toy company, encountered. Expanding into new sales channels is a common growth play.

Merchant Services 207

Merchant Services Scale Technical Review Sales Hiring 207

Tom Tunguz

MAY 7, 2014

Unlike most business stories which are penned from the point of view of the CEO, this one is written by the CTO/founder, David Hitz. Other chapters focus on risk, including evaluating the risk of entering new markets, of changing corporate culture and attitudes, and of changing CEOs. and building a startup.

Underperforming Technical Team 154

Underperforming Technical Team New CTO CTO Government 154

Scytale

MARCH 12, 2025

Christopher Doman As co-founder and CTO of Cado Security – a leading platform for cloud-native digital forensics and incident response – Christopher Doman is a seasoned cybersecurity professional making waves in the tech startup space. As co-founder and CEO of Wayve , he is transforming transportation with AV2.0,

Startup 59

Startup Scale Cybersecurity AI Search 59

Frontegg

DECEMBER 14, 2021

In his personal blog Overreacted, he shares his experience, new trends and features, and explains complicated programming tasks. Sophie Alpert contributed to the development of a large educational platform Khan Academy and led the development project of the React.JS Abramov’s detailed posts can be found on his Overreacted.io

Development 130

Development Technical Advisors Web Development Web Developers 130

Intercom, Inc.

FEBRUARY 22, 2022

“Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives. Evolving security landscape.

Data 118

Data CTO Hire Technical Review Scale 118

BetterCloud

MARCH 3, 2021

Upon joining BetterCloud as its new CTO, Jamie Tischart was taken aback when he reviewed his professional biography with a colleague. What are some of the biggest challenges that you’d like to tackle as the company’s new CTO? So I think we need to educate folks about what engineering does, how we do it, and why we do it.

Part-Time CTO 52

Part-Time CTO CTO Technical Review New CTO 52

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” You’ll find everyone from HubSpot CEO Yamini Rangan to Calm CTO Will Larson.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

Valerian Tech

MAY 4, 2023

In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. First, legacy businesses often face cultural barriers and resistance to change when it comes to implementing new technologies and practices.

CTO Hire 52

CTO Hire New CTO CTO Business 52

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features. Come up with product and new feature ideas.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. It really lended itself to being this new category, this post signature type of contract product. And talking about folks, about contract management software, we’re like, it’s not a new category. And everyone’s working together, how to educate the market, right.

Scale 119

Scale CTO Hire CTO Coach Scaling 119

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Sales Hacker

OCTOBER 13, 2020

And by the time the song comes out, you’re not even going to really appreciate it because you’ve written 20 new songs, and those are the ones that you can’t wait to hear. And I always just also love to hear about companies that are started outside of New York City and San Francisco. So it’s a great story.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Kellblog

JANUARY 29, 2020

Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., If they are already solving the problem in some way, your new solution more likely represents an optimization than a breakthrough. The net result is that the new choke-point is series A (prediction 9). baldness cures [5]).

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

Casey Accidental

FEBRUARY 8, 2022

Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new). Harsh Sinha , CTO at Wise, formerly PayPal, Ebay.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Valerian Tech

JANUARY 22, 2024

Innovations lead to new products and services, creating jobs and opening markets. Whether it's through agile technical solutions or rapid project deployment, staying ahead means constantly evolving and adapting to new trends and technologies. Economic Growth The technology sector is a significant contributor to economic growth.

Innovation 52

Innovation Technology CTO Hire Artificial Intelligence 52

Payrix

OCTOBER 1, 2024

addresses this shift by expanding its scope to include 64 new requirements that specifically target eCommerce vulnerabilities. These new requirements cover various aspects of security, including phishing protection, multi-factor authentication, vulnerability scanning, and more. There’s 64 new requirements in total.

Payment Services 113

Payment Services Merchant Services Payments compliance 113

Valerian Tech

JUNE 13, 2023

Regulatory agencies frequently update guidelines and introduce new requirements to address emerging risks and changing industry dynamics. New technologies such as electronic health records, telemedicine, and wearable devices offer significant benefits but also introduce complex compliance requirements.

Healthcare 52

Healthcare compliance CTO Hire New CTO 52

OpenView Labs

MARCH 7, 2019

So, this started, it was a nine-year slog actually, and it started not with the CIO or the CTO, it started with the CEO and then started with a technology vision- we’re going to go to the cloud and shut down our data centers. You’re a builder, you’re an educator and you’re a citizen. Casey: Number two, educator.

Cloud 60

Cloud Transportation New CTO CTO 60

Sales Hacker

JANUARY 21, 2020

Although our firm is based in Silicon Valley, I’m based on the East Coast so I spend a lot of time working with founders in New York City, Boston, and London. We were part of the office of the CTO. At that time, Marc Andreessen, the founder was the CTO of the company and there were only three of us in the group.

Payment Methods 62

Payment Methods Scale CTO Coach SMB 62

Baremetrics

MAY 4, 2020

Cheers Paul Juicer CTO. You don’t necessarily have to write completely new copy for each email. You can still give life to your dunning emails with words alone, like this example from YL Education Club. YL Education Club. Use the tips and examples in this guide to take your dunning emails to new levels.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

Andreessen Horowitz

SEPTEMBER 25, 2023

As CTO of OpenAI, Mira Murati oversaw the development and release of GPT-4 and ChatGPT. I bring that up because it was very central to my education and focus in math and sciences because there was a lot of focus on math and physics in post-communist Albania. Sometimes you sleep and you wake up and you have a new idea.

ChatGPT 93

ChatGPT AI Scale CTO Coach 93

Outseta

NOVEMBER 19, 2019

The infancy of the relationship is particularly important—in a full-time role building trust is less about hitting specific performance targets and more about educating the CEO and other executives on your perspectives and process. Look for a new team. Trust isn’t built overnight.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. You need a lot of education. Because that (abandonment) wouldn’t be a solid foundation to acquire more new users. Once you have that, you can begin to acquire some new users. That is the nature of this thing.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SmartKarrot

OCTOBER 18, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Understand and communicate relevant new products, features, and capabilities that support clients objectives and ensure successful deployment and activation. Cross-sell and upsell the products to drive customer growth.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

SmartKarrot

APRIL 12, 2022

As businesses and requirements evolved, more titles such as the CMO – chief marketing officer, CTO/CIO – chief technology/information officer, CHRO – chief human resources officer, and CSO – chief sales/business development officer emerged. All thanks to the new people and newer titles emerging in the C-Suite. Chief Inclusion Officer.

New CTO 10

New CTO Finance CTO User Experience 10

SaaStr

APRIL 18, 2019

And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. This was in 1997, and I spent two years. And don’t use recruiters.

Sales Recruiting 233

Sales Recruiting VP of Engineering Scale SaaS Payments 233

Baremetrics

JULY 23, 2020

In my twenties, the advice of parents and friends to "get a good education". This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

SaaSHolic

MAY 5, 2023

The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market. Responsible tech in an era of hostile tech Rebecca Parsons, CTO (Thoughtworks.) Web Summit Rio, day 3. O post Web Summit Rio 2023: Summary of days 2, 3, 4.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

SaaStr

FEBRUARY 28, 2020

Karl has been in every interview for every new hire for the first 6 years of the business, why? He had worked as a CTO at a startup when he dropped out of school. No one, I think,, is fond of showing up one day and being told that they have a new boss if they haven’t been engaged in that process. Come on, educate me.

Sales Hiring 241

Sales Hiring Scale CTO Hire CTO Coach 241

Teamgate

JANUARY 14, 2019

In my opinion, the biggest downside to working in-house, whether it is a big brand or a startup, is that the messaging remains the same: the tech can evolve and it may have new features, yet the story around it tends to remain the same. Nobody buys anything new without googling everything about the company. Expecting miracles.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

DECEMBER 13, 2019

Things are just moving at such a dizzying pace that you have to really be able to reiterate an education through repetition is probably one of the advice that I tend to basically give to founders. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

FEBRUARY 16, 2024

Alex Kayyal and Julie Kainz, Partners at Lightspeed, shared at SaaStr Annual a framework they developed around how to think about this new era of Artificial Intelligence in SaaS, what opportunities are out there for startups, and how to think about incumbents. CRM wasn’t a new category, but they were done on-premise.

AI 294

AI Artificial Intelligence New CTO Healthcare 294

User Pilot

AUGUST 17, 2024

He’s founded the Product School, a global leader in product management education with over two million community members. Beyond education, Carlos is the author of The Product Book and the guy behind multiple industry events and initiatives. It isn’t the lack of team adoption or poor implementation of new tech. Did you know?

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. Or, my favorite, I’m new, this is my first time. jason Lemkin : I think 50 is the new, the new number for me. Can you fix that and educate them?

Part-Time CTO 290

Part-Time CTO CTO Hire CTO Coach CTO 290

Sales Hacker

MARCH 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell.

Scale 81

Scale Technical Advisors Sales Hiring Technical Review 81

Sales Hacker

DECEMBER 10, 2024

We were driving traffic to the website by creating educational content. It’s in New York. Because that was the education that we had. The other thing is, I live in New Orleans. Levelset was the only venture-backed company in New Orleans. And all the while, we just were really good at content. Bowery Capital.

Scale 114

Scale Sales Hiring Scaling CTO Coach 114