Intercom, Inc.

AUGUST 6, 2018

For product builders, it’s never been harder to get discovered in such a crowded marketplace. and the value of our service, and ensure that’s embedded within a service they already know. The post How Daily.co’s Intercom app helped them drive discovery and engagement appeared first on Inside Intercom.

Engagement 130

Engagement Marketplace as a Service Development Sales 130

SaaStr

MARCH 17, 2020

Pendo announced a new offering aimed to help startup companies accelerate product-market fit, and prove that product traction to early stage investors. Learn how Pendo can help companies go from startup to scale-up here. For major launches across Zendesk’s product offerings, check out www.zendesk.com/startups. Blissfully .

Sales Hiring 233

Sales Hiring Scale Payment Features Marketplace as a Service 233

Point Nine Land

MARCH 10, 2020

A strategic analysis after evaluating multiple service marketplaces Over the past few years, I’ve come across a huge number of service (or labor) marketplaces: the countless Uber for X companies, the marketplaces for lawyers, therapists, cleaners, architects, construction workers; you name it. Sounds complicated?

Marketplace as a Service 59

Marketplace as a Service Strategy B2C Systems Review 59

SaaStock

FEBRUARY 14, 2019

Some of his first professional positions were Engagement Manager at McKinsey, as well as a management consultant at Value Partners. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. Aaron Ross is a name many would be familiar with.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

MAY 2, 2019

Instacart is valued at nearly $8 billion and since joining, he’s helped to make the company’s services available to more than 80% of U.S. Even with Instacart’s enormous valuation, he continues to see tremendous growth potential for the service, similar to what he saw in Instagram’s early days. Thanks for signing up.

Marketplace as a Service 184

Marketplace as a Service B2C PayPal Scaling 184

Point Nine Land

MAY 22, 2020

Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services. Whilst consumer-facing marketplaces have become an essential part of our daily lives, business-to-business marketplaces are only just beginning to emerge.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. Figuring out how to grow your business – how you acquire new customers, how you retain them, and how you engage them – is such an important topic for entrepreneurs.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

User Pilot

OCTOBER 22, 2023

A primary goal of customer success teams at SaaS companies is to drive user engagement. Whether in the context of new customer activation, upselling premium features, or reducing churn, strong user engagement is a clear indicator of customers’ ongoing commitment to your product.

Engagement 105

Engagement SaaS Onboarding Marketplace as a Service 105

Intercom, Inc.

OCTOBER 16, 2019

The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, user base. If your application is a self-service one, focus on content and inbound marketing as your primary source of leads.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Neil Patel

AUGUST 17, 2021

You want them to associate your company with a particular product or type of service. Whether you’re a startup just trying to build a name for yourself in a crowded marketplace, or you’re trying to rebrand an old company , you can benefit from a brand awareness campaign. Be Active and Engaging Online.

Branding 145

Branding Social Media Marketplace as a Service Acquisition 145

Intercom, Inc.

NOVEMBER 14, 2019

As a brand new company, you might engage in plenty of initiatives that are inherently un-scalable – because there’s no better way to nurture customer love than through a personal relationship. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. We love the marketplace you’ve created.’”.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Intercom, Inc.

APRIL 4, 2019

It’s become apparent that for hypergrowth SaaS startups today, there are two distinct phases. Stripe hit the market with such force that they could rely on a high-velocity, bottom-up distribution engine to give them the kind of traction other startups could only dream of. How to bring formal sales into a growing startup.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

NOVEMBER 7, 2019

A lot of startups out there tend to define themselves as startups who aspire to become a platform, and it’s quite nebulous to define. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Right, Renaud? Let’s start with our five key steps.

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

SaaStr

NOVEMBER 6, 2019

For startups creating categories, the value of dominating a market while scaling can result in operational benefits as well. Customers of category creators benefit from a company in the marketplace seeking to help them solve complex problems, get promoted and self-actualize in their own lives and career journeys.

Scale 136

Scale Sales Recruiting Marketplace as a Service Forecasting 136

Intercom, Inc.

MAY 28, 2020

Here are five quick takeaways: One of Aircall’s superpowers is that it built an App Marketplace – and then opened it up for partners to build their own integrations. Today, more than 60% of the tools on the marketplace have been built by third parties. How can we provide the best service at every single interaction?”

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

SaaStr

JUNE 10, 2021

So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. And service many times means it’s human beings doing it. So how does this even work with software as a service.

Outsourcing Services 162

Outsourcing Services Marketplace as a Service Outsourced Development Scale 162

Neil Patel

FEBRUARY 12, 2021

That’s a tremendous amount of content to compete with, especially if you’re running a small business or a new startup. The Federal Trade Commission (FTC) permits companies to use this marketing strategy (within limits, which we’ll talk about) for three reasons: Comparisons encourage healthy competition in the marketplace. Conclusion.

Advertising 144

Advertising Marketplace as a Service Branding Innovation 144

Tom Tunguz

AUGUST 2, 2016

Channel distribution represents one of the biggest and most important changes in customers acquisition for SMB SaaS startups in quite a while. Many start by following self-service distribution models as a route to market, which have served as the de facto standard for helping cloud businesses grow. Navigating the channel.

Outsourcing Services 113

Outsourcing Services SMB Acquisition Scale 113

Intercom, Inc.

JULY 11, 2019

You might say it’s one of the strongest advantages a startup has. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Customer service as a model for growth. Kaitlin: It makes a ton of sense.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Intercom, Inc.

DECEMBER 16, 2021

If you’re in the startup world, chances are you know exactly who Andrew Chen is. What was the secret of all the Silicon Valley high-growth startups we’ve seen over the years? The marketplace flavor of that is, I think, anchored so heavily on network effects and what you state as, in the title of your book, The Cold Start Problem.

Marketplace as a Service 138

Marketplace as a Service Scale Blockchain Startup 138

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

Stax

APRIL 3, 2025

Its the third-party service that serves as the link between the payment gateway, acquiring bank, and issuing bank or card network. That said, lets dive into the different types of eCommerce payment solutions: Hosted payment gateways Hosted payment gateways are provided by a payment service provider (PSP).

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Start Listing your saas on Software and saas Marketplaces.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

How To Buy Saas

FEBRUARY 25, 2025

This Software-as-a-Service (SaaS) approach revolutionized the industry, making powerful CRM tools accessible without on-premise installs. Over the past two decades, Salesforce has evolved from a sales CRM into a comprehensive platform spanning sales, service, marketing, e-commerce, and app development. Open APIs for custom integration.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

OpenView Labs

SEPTEMBER 10, 2020

Closing a blockbuster multi-million dollar deal with a Fortune 100 company can be a massive win for a startup. After all, the marketplace speaks the loudest, and without customers you don’t have a business. As a startup, you can’t afford to dive into the deep end without knowing how to swim. Source: SalesHacker.com.

Sales Hiring 74

Sales Hiring Enterprise Scale Startup 74

User Pilot

JULY 9, 2024

Hubspot : Best for comprehensive inbound marketing, sales, and customer service solutions. Zendesk : Best for scalable customer support and service management across multiple channels. feature usage, engagement levels), customer satisfaction, and custom properties unique to your business. Ready to get started?

Software Review 103

Software Review Software Management Business 103

Sales Hacker

MARCH 30, 2021

Guided selling and engagement. We’re focusing on how to win in the new sales era: new go-to-market strategies, deeper funnel insights and actionable takeaways for your entire organization from revenue leaders at high-growth startups and fortune 500 companies. Today’s sponsor is Outreach , the number one sales engagement platform.

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. This is episode six of Scale , a brand new podcast series on moving from startup to scale up. Why do most startups fail?

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. This is particularly the case in startups, where the word ‘disruption’ is almost a business pitch requirement nowadays. Specialize.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Because horizontal SaaS companies serve both startups and enterprise businesses, scalability is a key selling point.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

How To Buy Saas

FEBRUARY 27, 2021

The best thing about SEMrush is that they offer a high-quality service to their users; they are accurate and provide regular program updates that enhance the user experience, capabilities, and success ratio online. update in Content marketing tool Content Marketplace Expansion: Order the Content You Need.

Content Marketing 104

Content Marketing Payment Methods Social Media Marketplace as a Service 104

Neil Patel

SEPTEMBER 9, 2021

The interface allows you to bring unconnected sources together, like data from spreadsheets or online services, and turn them into rich, interactive reports. Power BI service: With the Power BI cloud service, you can view reports created in the Power BI Desktop service and share them across the company. What Is Power BI?

Marketing 114

Marketing Social Media Marketplace as a Service Underperforming Technical Team 114

Neil Patel

JANUARY 21, 2021

If you’re serious about growing your startup, you’ll eventually need to put down the pen and paper to-do list and upgrade to a SaaS solution. Wrike is a versatile and comprehensive project management tool, perfect for startups and businesses of all sizes. It’s not just a platform for startups and solopreneurs, either.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

Buffer Resources

NOVEMBER 12, 2021

Sherrell Dorsey, Founder and CEO of The Plug The results were shocking: “Just a few months later, the kind of engagement I received was insane. Post consistently a few times per week, engage with people in your world, and don’t hesitate to share your story authentically.

Sales Recruiting 101

Sales Recruiting Social Media Business Marketplace as a Service 101

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. Amir brings over thirty years of experience in customer success and engagement to CentralSquare. Cloudera and Hortonworks, Inc. Follow Bill on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Unbounce

MAY 1, 2019

Software-as-a-Service (SaaS) marketers are among the world’s most talented. And when you’re a funded startup with investor pressure, as many are, this need to grow and sustain velocity can be yet more acute. You don’t want to be acquiring prospects who aren’t engaging with your product. They need to be.

SaaS 111

SaaS Marketplace as a Service Software Review Technical Review 111