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In a recent SaaStr Workshop Wednesday , Komodor CRO Jim Hunnewell who also previously led sales at companies like GitHub, shared his first-hand experience and insights for successfully selling to engineering teams. Engineering Directors : Often your champion and key influencer who can take you to the final approver.
Most recently, I read An Elegant Puzzle: Systems of Engineering Management by Will Larson. It’s the best book I’ve read on engineering management. Will has worked at Digg, Uber, Stripe, and is now at Calm and has seen many engineering teams endure and thrive through hypergrowth. First, I read High Growth Handbook.
The Current State of Leadership Tenures in SaaS Brian sets the stage frankly on how hiring has gone at HubSpot: “We’ve hired a lot of executives, but many haven’t worked out.” You may think competition matters, but a great head of engineering and product will outpace the competition. Nothing else matters.
The learning: When you solve a genuinely hard problem, you get three moats for free: Technical advantage through innovation Legal protection through patents Thought leadership in the space 2. Turn Your Customers Into Your Marketing Engine The second breakthrough was making customer success the core growth engine.
Speaker: Donna Shaw - Senior Product Manager & Eric Frierson - Director of Innovation for Public and School Libraries
Master the art of communication for team success, informed leadership, and nurturing strong customer relationships Don't miss out and register now! June 21, 2023 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT
As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.
Under his leadership, the company has developed innovative AI-powered solutions for restaurant websites, online ordering, CRM, and marketing automation. Under her leadership, Alloy Automation has pioneered the use of AI to streamline API integration and documentation processes.
Prior to Datadog, Alex held leadership positions at several high-growth SaaS companies and has a proven track record of building marketing engines that deliver consistent, measurable growth. He spent over eight years scaling their marketing from zero to supporting a multi-billion dollar public company.
SaaStr favorite Tomasz Tunguz of Redpoint Ventures was gracious enough to sit down with Nick Caldwell, former CPO of Looker and current VP of Engineering at Twitter. Nick has vast experience when it comes to B2B and B2C, which is why we asked them to share their best tips for growing product and engineering orgs from 0 to IPO.
Here’s a deeper dive into SaaStr Annual and why it’s considered the top SaaS event: Core Elements: Takes place in the San Francisco Bay Area (usually Silicon Valley) Features over 300 speakers across multiple tracks Focuses exclusively on SaaS metrics, growth strategies, and operational excellence Typically runs for 3 days with pre and (..)
During my experience as an Engineering Manager, I’ve learned a lot of lessons about how to build engaged teams (as well as how not to build them!). I also didn’t know why I had become an EM specifically as opposed to a tech lead or some other IC leadership role. Lesson 4: Show people that you care.
The competition for engineers is fiercer than ever — and that means that companies need to work harder than ever to attract and retain them. Everyone involved has experienced these struggles firsthand, and what they say may help inform how you treat the engineers on your team. #1. Focus on retaining your engineers from day one.
Dear SaaStr: Why Are So Many CEOs Former Engineers, or At Least Have Technical Backgrounds? I’ve come to almost exclusively invest in founder-CEOs that are engineers. You need to recruit a great engineering team. You don’t need to be an engineer to do this, but most “salespeople” CEOs can’t pull this off.
As the co-founder and CEO of Intellimize (acquired by Webflow), Guy brings a unique perspective from his journey through iconic companies like Microsoft, Yahoo, and Twitter, as well as his background in aerospace engineering. And then originally trained as an aerospace engineer. Jin, my co-founder, was an engineering leader.
The most important leadership framework is to establish and grow this team culture. At Databricks, we have a defined cadence for success that draws a line straight from leadership to each sales rep and committed deal. At the leadership level, we’re focused on overall performance and the direction we want to take the company as a whole.
What Your Job Is (And What It Isn’t) Your Job is to Make the Company Win A CTO may imagine their primary job is to provide technical expertise, lead engineers, and help build the product. Engineering culture usually rewards complex and clever solutions to problems, but when it comes to business strategy, simple wins.
Engineering resources: With thousands of engineers, companies like HubSpot can make substantial AI investments when they choose to 3. Proprietary data access: “We’ve got the zoom data, the calling data, the email data…If you’re a startup breaking in and you want to do some amazing AI work, it’s tricky.”
With a trillion in payment volume coming through BILL in the last five years, managing the payment and compliance engine has required an ongoing effort of a sizable team. This fundamental technology will be even more integrated into all of BILL’s platforms, customer service touchpoints, and engineering.
Hire those extra engineers. But then a time comes at $1m, $2m, $4m ARR when you have to let it go. You have to pay folks market. You have to hire those extra few reps that we don’t really have leads for today. Do that extra trade show. It’s OK … it resolves itself over time.
The explanation from software leadership is often unsatisfying or unclear. It’s written for a business leader, not an engineer. Pragmatic Assessment : An in-depth evaluation by working engineers who understand what it takes to deliver in different development situations. What does a business leader do in this situation?
About Dave Kellogg Dave Kellogg brings a rare combination of marketing and executive leadership experience to his analysis of SaaS businesses. Reverse Engineer Marketing from Buyer Empathy Great marketing starts with understanding the buyer’s state of mind. There are two fundamental questions to consider: “Why buy mine?
She should hire leaders for Sales, Marketing, Engineering, Product and Customer Success, or at least most of them. If growth is accelerating, especially. I still believe a CEO should “do it all” in terms of building a decent management team first before hiring a COO. Hiring a strong COO between Management Team 1.0 and Management 2.0
Sales breeds leadership. Someone to take over the hackey way you pick features, drive engineering to get there, and also, to live at the intersection of sales, customer sucess and dev. A “head” of product that sales, engineering and customer success won’t respect … can’t get the job done. And who certainly haven’t owned enough.
SaaStr Annual attracts thousands of high-quality SaaS professionals across functions like engineering, product, marketing, sales, and customer success. Bringing your leadership team to SaaStr Annual allows for compressed learning experiences that would otherwise take months to acquire.
Deeper Bio: Early Life and Education Graduated with a Computer Science degree from The Academic College of Tel Aviv-Yaffo Demonstrated early interest in technology and software development Served in the Israeli Defense Forces’ Intelligence Corps, where he developed technical and leadership skills Early Career Began career as a software developer (..)
Focus on scaling what works best, but don’t over-engineer and waste valuable time. The post 3 Lessons from Building a Marketing Engine to Grow Pipeline from Millions to Billions with Samsara CMO Sarah Patterson (Pod 619 + Video) appeared first on SaaStr. Test, measure, and iterate. Scale what works.
Whether you manage a team of engineers, a team of regional sales managers, or the company, your first responsibility is to hire and successfully manage the seven people who will form your leadership team. Second, a leadership team will have the capacity to focus on many more important topics than a team of two or three people.
They can grab 5–25 or more extra engineers (unlike you, the BigCos have extra, talented engineers they literally can repurpose), use your app as a framework, and copy it. If the business itself is different than their core business, they may not have the right leadership talent internally. Be under no illusions that they can’t.
Create a Sales Engine. You need to be strategic about the architecture of your sales cycle, and for that, you should create a powerful sales engine. Pipeline generation really serves as the fuel for the engine for the sales rep, especially when it gets to the enterprise. Enter your email below for the latest SaaStr updates.
Jessica brings nearly 20 years of marketing and leadership experience to Calendly. Before Asana, she served as CMO of three high-growth, venture-backed startups, building their global enterprise marketing engines during rapid growth periods. Previously, she co-founded Fraiche Yogurt, a successful chain of yogurt stores in the Bay Area.
Go-to-Market matters because sales and marketing spend remain the biggest proportion of SaaS spend, so honing in on that spend to build an engine and drive growth is paramount. There’s also a management and leadership layer to enable and coach individual contributors. That’s why getting the right leadership in place is so important.
In fact, if you have an A+ engineering team, it might be borderline great news. Do you need better sales leadership? CEO has put full revenue accountability on the marketing team. How do I keep sales from failing? Not to be too much of a Pollyanna — but a 7% win rate isn’t all bad. You’re getting a shot.
Not only do sales and Field CTOs need to trust each other, but you also need to have processes in place to ensure that information from sales and solutions engineers gets back to product. For landing customers, they’ll have solutions engineers who can call the Field CTO to support conversations.
The reality was that they were heavily relying on the enterprise deals closed by the leadership team. Even after that exciting third year of growth, leadership at Treasure Data began noticing the lack of product-market fit. In the first two years, Treasure Data grew to $5 million ARR, but most of that money came from $3.6
For that reason, scaling teams require different leadership chains inside the company. Poorvi previously spent five years in Product & Engineeringleadership at Microsoft, as well as five years in Product leadership at Salesforce. Structure and grow the right team for your company.
She joined GitHub in 2015 after a career in the public sector, and has since held leadership roles in nearly all aspects of GitHub’s enterprise business. Highlights: (9:13) Transitioning from IC to sales leadership and driving a forecast cadence. (18:20) Insights on hiring, retention, and the power of promoting from within.
options: Find a replacement “founder” While this isn’t literally possible, by that I meant someone who can operate at a very senior role and carry the founder-level emotional and leadership role. Return the capital (or I guess, try to engineer an acqui-hire). Basically, you have 2.5 Fake it for a while.
SaaStr 555: Secrets to Building a High-Performing Revenue Marketing Engine with Demandbase VP of Marketing Tracy Kraft. 10 Tips: CMO + CRO = Love… Building Lasting Leadership with Gusto’s CRO Tolithia Kornweibel. Top Videos This Week: 1.
The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. So, the leadership team leaned in. They weren’t clear on their goals.
Customer success at Braze was a big umbrella, with onboarding, CSM, tech support, sales engineering, and more under it. The first stage within the CSM department at Braze was hiring leaders to lead sales engineering. Braze invested in this, and the leadership team agreed to do so. It’s not about marketing or user acquisition.
or bright line between CTO and VPE, I’d suggest a start-up CTO really only has to do a few things — which are very hard: Assemble a small team (3–9) of very good engineers. A bad CTO is an OK engineer him or herself but can’t get 3 other great engineers to join him/her. Sometimes, CTOs can grow into true VPs of Engineering.
Adam Blitzer, EVP & GM, Marketing Cloud Salesforce and former VP, Marketing @ Pardot, shares insights from launching a company in the already crowded marketing automation space and zig-zagged the way to market leadership. They had to engineer the business and plans knowing there was no funding to fall back on. 3 Asymmetric Funding.
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