SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

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SaaStr

JUNE 16, 2022

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . Instead, the CTO suggests that you avoid adding new pieces of infrastructure until absolutely necessary. What makes a great API?

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CTO Hire New CTO CTO Scaling 246

Intercom, Inc.

APRIL 27, 2018

On call work like this can be a powerful customer orientated activity that connects engineers to the value customers get from your product. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. The history of on call at Intercom. Finding the right on call process.

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Engineering Software Review Technical Review Systems Review 209

SaaStr

FEBRUARY 25, 2025

Including: CEO Snowflake CEO HubSpot CEO DropBox CEO Descript CEO Clio CEO Flock Safety CEO Own CRO ServiceTitan CMO Databricks CMO Infinite Reality CTO Rubrik CCO Canva CCO Bill CCO GitHub VP AI Wiz CEO Calendly and 100s more!! Competitive Intelligence and Market Insights and New!!

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Sales Recruiting Scale CTO Hire Sales Hiring 195

TechEmpower SaaS

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. cto , infotech , innovation , product , project , saas

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AI Search Artificial Intelligence Generative AI AI 519

TechEmpower SaaS

AUGUST 21, 2023

Common Signs You Need a Technical Review We’ve already mentioned the most common signs that you might need a technical review: Slow or late delivery: “I’ve authorized two new developers, and we’re still behind.” Are you preparing to expand, take your business in a new direction, or take on new partners? And what causes that?

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TechEmpower SaaS

SEPTEMBER 25, 2023

New features always require significant rewrites, and consequently a lot of time. And the #1 symptom relates to that old software engineering adage: The first 90% of a project takes half the time. cto , infotech , innovation , product , project , saas Developers seem unconcerned about bugs or system downtime.

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Underperforming Technical Team Development Software Review Technical Review 390

SaaStr

JULY 31, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 8 Signs a New VP Won’t Work Out. An updated classic SaaStr guide on how to know if that new VP you worked so hard to find, recruit and get on board … is really going to make it. And 3 Things Not to Worry So Much About.

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TechEmpower SaaS

NOVEMBER 13, 2023

We recently completed a web-based application that uses a unique algorithm to match professionals with new career opportunities. And if this description doesn’t resonate with Mark, he can ask for a new one, while providing feedback. cto , infotech , innovation , product , project , saas

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SaaStr

OCTOBER 29, 2021

Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. 245 employees in Sales & Marketing — vs. 101 in Engineering / R&D. The engineering team is also surprisingly lean. #7. This is rare.

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Tom Tunguz

OCTOBER 28, 2024

On Monday, at TC Disrupt Colin Zima CEO of Omni , Jordan Tigani CEO of Motherduck , Daniel Svnova CEO of Superlinked & Toby Mao CTO of Tobiko Data who are leading the evolution of the Post Modern Data Stack discussed the trends they are seeing. Customers are excited about new architectures that significantly reduce cost.

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Trends Data New CTO CTO 248

SaaStr

MARCH 7, 2021

5/ Moving from CTO-led -> VPE-led dev team. Most of us hire a VP of Engineering to take over from our CTO because we see the CTO is getting burnt out, or has trouble building a dev team > 8-9 folks, or gets disinterested in solving technical debt, bugs, etc. That’s when you want to lean in. More here.

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Part-Time VPE Sales Recruiting Sales Hiring Scale 299

SaaStr

DECEMBER 4, 2020

Not launching 3 Truly Game-Changing Features doesn’t mean you didn’t ship any new code or features. That opens up entirely new segments of the market. Of course you did. A Truly Game-Changing Feature is something: That makes your customers’ and prospects’ jaws drop. That materially increases close rates.

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Tom Tunguz

JULY 8, 2020

This modern architecture for data analysis, operational metrics, and machine learning enables companies to process data in new ways. Werner Vogels, CTO of Amazon wrote about how Amazon uses cloud data lakes to operate their business. Cloud Data Lakes are a trend we’ve been excited about for a long time at Redpoint.

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Data Analysis Cloud Data Scaling 258

SaaStr

NOVEMBER 29, 2020

The three times it happened to me: A very senior engineer that we just HAD to have. In my first start-up, there was one engineer we had no choice about. But I forced us to hire him, over my CTO’s strong objection and my VPE’s grudging acknowledgment we had no choice. But not someone that could manage engineering.

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Part-Time VPE Sales Hiring CTO Hire Scale 290

SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa.

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VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 298

SaaStr

FEBRUARY 6, 2024

It’s hard enough to build a second product, with all the constraints on product and engineering. ” If that works for your new product, sell it with your existing team. Time and time again, I see an exciting new product sort of stall out at launch when the buyer is a different ICP. It so rarely does.

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SaaStr

JANUARY 17, 2024

Some of the biggest use cases for AI in the enterprise are across customer support, sales and marketing, and engineering — ie helping developers test code and troubleshoot issues. Benjamin added, “I think a lot of people think about this new AI technology as something that’s gonna just come in and like work from day one.

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SaaStr

OCTOBER 28, 2019

Well, we did the heavy lifting and highlighted a few here for you… Marianna Tessel, Intuit CTO + Cathy Polinsky, Stitch Fix CTO + Robin Ducot, Survey Monkey CTO. We’re especially excited about this all-star, CTO panel from three publicly traded companies. appeared first on SaaStr.

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SaaStr

JANUARY 3, 2021

They know how to take an established brand and grow it faster, and build or expand a new core offering around it. 100k+ deals are the majority of its growth engine. Salesforce may not be great at creating brand new things anymore. Bret Taylor is President and COO of Salesforce — and Facebook’s ex-CTO.

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Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

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Technical Review Leadership VP of Engineering CTO Coach 274

Intercom, Inc.

FEBRUARY 16, 2022

We identified some “ known unknowns” too; problems we needed to solve, but didn’t know how just yet – like integrating the new region into our billing system. And so our former CTO and co-founder Ciaran Lee decided we were just going to start. Once we started building, our engineering principles helped us to keep moving fast.

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SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

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New CTO Sales Hiring B2C CTO Hire 182

SaaStock

MARCH 8, 2019

After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Hooi Ling Tan is a mechanical engineer turned entrepreneur. Kathleen Ting studied at Cornell University before joining the financial service provider BlackRock in New York as Global Consulting Relations Analyst.

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VP of Engineering CTO Coach Venture Capital SaaS 264

Hitenism

NOVEMBER 7, 2016

What once took millions of dollars and a team of engineers to create, a lone developer could suddenly hack together in half an hour. The target audience for the press release is the new/updated product’s customers, which can be retail customers or internal users of a tool or technology. AWS is now an $11.5B

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AWS New CTO Scale CTO 189

SaaStr

JULY 5, 2024

Some are decades-old problems, while others have emerged from this new world we’re in. No one wants to do layoffs, cut sales, or fire good engineers, so the marketing budget is the simplest thing left to attack. Also, determine whether you have the right CTO to handle these changes. Let’s jump right in.

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CTO Hire Sales Hiring New CTO Venture Capital 211

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

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Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

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Part-Time VPE Technical Cofounder CTO Hire New CTO 296

SaaStr

OCTOBER 25, 2023

You’re not building a product or getting any new customers. Every smart engineer today is inspired by AI, so give your team the freedom to dream up how AI could improve your product. Get a good CTO and commit to understanding your market and staying in the game. Product marketing is neither marketing nor product. It’s up to you.

Scale 290

Scale Sales Hiring Sales Recruiting AI 290

Buffer Resources

DECEMBER 1, 2023

Given that their guidance is so universal — both for people just stepping into new roles and those at fast-paced companies like Buffer — I thought I’d share their wisdom here. Andy Yates, Staff Engineer 📍Started at Buffer in June 2012 as iOS Engineering Lead 🌎 Location: California, U.S.

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VP of Engineering Part-Time CTO New CTO CTO 124

SaaStr

NOVEMBER 11, 2022

Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. Your core models for sales, for marketing spend, for hiring and engineering and product. And the best CTO I know in the world is the CEO. We have a 60% chance that we can do it.

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Outsourcing Services Banking CTO Hire New CTO 243

Intercom, Inc.

JUNE 14, 2018

As an engineer, UX designer, product manager and startup advisor for more than 20 years, Laura been part of every type of team – from those that have to deliver on the sometimes unrealistic expectations of upper-management to the ones that suffer from too many opinions on the ground floor. What collaboration is and isn’t.

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VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . On a more day-to-day level, problems with your sales tax calculation engine can also stall your checkout. Expanding into new sales channels is a common growth play. ” 2.

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Merchant Services Technical Review Scale Sales Hiring 207

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.

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The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article.

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Sales Hiring CTO Hire Startup Outsourced Development 121

Scytale

MARCH 12, 2025

Christopher Doman As co-founder and CTO of Cado Security – a leading platform for cloud-native digital forensics and incident response – Christopher Doman is a seasoned cybersecurity professional making waves in the tech startup space. He also co-founded Ignite Research, building and running an advanced hotel search engine.

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The Angel VC

FEBRUARY 29, 2012

In my opinion, the founder team of a SaaS startup needs to excel in three areas: engineering/technology, product/UX and domain/market expertise. Here's the full answer that I posted on Quora – I'd be very interested in what others think: In my experience the ideal team size is three.

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CTO Hire Startup Sales Hiring New CTO 106