Enterprise readiness, Marketplace as a Service and Retention

Managing a Thin Balance Sheet: 4 Lessons Learned From Laika’s $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). Employee Retention. Gross Retention. Customer Health.

Sales Hiring

Sales Hiring Acquisition Forecasting Outsourced Development

Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. So how do you create a strong, enterprise-ready team?

Scale

Scale Customer Success Sales Hiring Strategy

Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

APRIL 21, 2021

In SaaS vs. marketplaces? How are you coming up with the best solutions? How do you organize your work? An experience that is well aligned with your product: has the candidate been working in B2B vs B2C? This is an exercise that should be done with input/feedback of the leadership team.

Sales Hiring

Sales Hiring Startup Scale Software Review

SaaS Brief

Managing a Thin Balance Sheet: 4 Lessons Learned From Laika’s $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)

Gong’s Linda Lin on customer success strategies for moving upmarket

Lessons learned from growing a PM team in a hyper-growth startup

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