Point Nine Land

MAY 22, 2020

Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services. Whilst consumer-facing marketplaces have become an essential part of our daily lives, business-to-business marketplaces are only just beginning to emerge.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

Totango

JULY 2, 2019

These days, customers expect personalized service. Enterprises need to keep customers happy because it’s never been easier for them to find alternatives. Enterprises need to keep customers happy because it’s never been easier for them to find alternatives. Build the enterprise around the customer.

Enterprise 86

Enterprise Marketplace as a Service Customer Lifetime Value Onboarding 86

How To Buy Saas

FEBRUARY 25, 2025

Are you an enterprise needing deep customization and analytics, or a small business seeking user-friendly marketing integration? Its early vision was to end software as we knew it instead delivering enterprise applications via the internet. Today, Salesforce is positioned as the enterprise CRM leader.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

SaaStock

MARCH 26, 2019

They start by focusing on the onboarding. Metatext offers a solution to help SaaS entrepreneurs to automate business processes such as customer services, marketing and insights. Elevator pitch : Digibee connects enterprises to the world 10x faster with #NoCodeIntegration platform, Don’t mind developers anymore.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

Casey Accidental

OCTOBER 18, 2021

Growth: tuning the product experience so more people can connect to the current product’s value prop e.g. Uber improving driver onboarding. In Eventbrite’s case, the company was: Integrating the acquisition of Ticketfly to move up-market in a specific vertical and build an enterprise sales motion. Consumer Marketplace.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Intercom, Inc.

MAY 10, 2018

Switching to a different service is something that takes a lot of effort. They did an amazing job bringing that all the way up to hundreds of millions of users and then their products for the enterprise, like Paper, are all extensions of that core idea. I saw both sides of the marketplace, which was a lot of fun.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

User Pilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? With Userpilot’s features, you get access to everything you need to create bespoke onboarding experiences, by triggering contextual in-app flows to specific user segments created based on product usage and in-app behavior. Want to see Userpilot’s features in action?

Onboarding 98

Onboarding Software Review Marketplace as a Service Underperforming Technical Team 98

User Pilot

MARCH 5, 2025

You can use this platform to create customer segments, personalize onboarding flows, deliver targeted in-app messages, collect direct customer feedback , and track in-app analytics to make iterative changes. Scalability and security Built to scale with your business, with enterprise-grade security measures to protect your data.

Software Review 52

Software Review Engagement Software Scale 52

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. Embracing professional services as a distribution channel. So our platform is also built for them to use. Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media SaaS 97

Sales Hacker

SEPTEMBER 2, 2020

Field sales are great for: Companies with large enterprise or government customers. And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. The customer is walked through the entire sales and onboarding process by a dedicated account representative.

Scale 132

Scale Outsourcing Services Sales Technical Review 132

Totango

NOVEMBER 14, 2019

Onboarding is an exciting, critical phase of introductions and potential. By implementing customer education best practices that drive the onboarding process, you will set your customers—and your enterprise— up for success. Why Onboarding Matters. Onboarding is your customer’s first experience with you and your product.

Education 64

Education Onboarding Underperforming Technical Team Marketplace as a Service 64

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. This is a very common strategy for enterprise companies with large margins. The problem for Eventbrite is we weren’t an enterprise company with enterprise margins. We work with small businesses and independent creators.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

Marketplace as a Service 52

Marketplace as a Service Cloud Scale VP of Engineering 52

Stax

APRIL 17, 2025

In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. What does your app do? Who is it for?

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

User Pilot

AUGUST 18, 2024

They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. These tools offer features like onboarding checklists , in-app messages, and product tours among others, for converting and retaining users. SaaS tools are the industry's biggest open secret.

Scale 104

Scale Scaling Software Review Social Media 104

Totango

MARCH 6, 2020

Today’s on-demand, subscription-dominated marketplace requires that enterprises pay closer attention to what their customers want from their products—and there’s no clearer indication than their own words. Share Feedback Across Your Enterprise. Good times to seek feedback include: Shortly after onboarding is completed.

Marketplace as a Service 93

Marketplace as a Service Social Media Customer Success Enterprise 93

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

User Pilot

JUNE 2, 2024

Appcues : Improves product adoption with onboarding experiences and event tracking. Best tools for user onboarding : Userpilot. Provides interactive onboarding experiences and in-app communication. Affordable for small businesses with strong onboarding features. Self-service customer support. Userguiding.

Software Review 105

Software Review Technical Review Systems Review AI Search 105

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Start Listing your saas on Software and saas Marketplaces.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In his new role, Bill will be responsible for ensuring success throughout the customer entire lifecycle, from initial onboarding onward. Cloudera and Hortonworks, Inc.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Totango

JULY 2, 2019

These days, customers expect personalized service. Enterprises need to keep customers happy because it’s never been easier for them to find alternatives. Enterprises need to keep customers happy because it’s never been easier for them to find alternatives. Build the enterprise around the customer.

Enterprise 48

Enterprise Marketplace as a Service Customer Lifetime Value Onboarding 48

Totango

APRIL 25, 2022

An inspiring customer journey is one where your customers’ experience with your product, service and organization as a whole is so memorable and engaging that your company’s teams are inspired and excited to produce the same experience for all of your customers!

Scale 92

Scale Marketplace as a Service Customer Success Communication 92

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS, or Software as a Service, companies host and deliver software applications over the internet on a subscription basis. Consider Stax’s partner program.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Neil Patel

MARCH 2, 2021

The more (positive) reviews and testimonials you have, the more likely prospective customers are to put their faith and money in your services. Instead, pursue the ones best aligned with the services you offer and your target audience. B2C” businesses sell goods and services directly to consumers. Let’s start with B2C.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Totango

JANUARY 17, 2019

In order to run a successful enterprise, you have to think in terms of customer growth and expansion. We’ve outlined six focus areas that will help you improve customer engagement and retention : Rapid onboarding. Support across your enterprise. Rapid Onboarding. A rapid onboarding process is your first chance to impress.

SaaS 74

SaaS Marketplace as a Service Underperforming Technical Team Scale 74

Neil Patel

NOVEMBER 6, 2020

Demonstrated knowledge of the Amazon marketplace. To determine if an Amazon marketing agency knows and puts them into practice, check if they have practical knowledge of how the Amazon marketplace works. A process for implementing their core service. This gives you an idea of what people think and feel about their services.

Sales Hiring 109

Sales Hiring Marketing Social Media Marketplace as a Service 109

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

OpenView Labs

APRIL 13, 2020

How to get users onboarded and activated. Pricing tiers, enterprise-level inquiries, feature gating. How much money they make per user is entirely dependent on the pricing model and how users are onboarded and retained. Are there marketplace dynamics? How users find product value and how quickly they find it.

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. And some of our customers are also shifting a little bit more into the enterprise side as well.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. If you’re selling a limited number of products or services, or have an extremely simple pricing model, a CPQ system may be beyond your needs. 5 benefits of CPQ software.

Scale 109

Scale Software Review Marketplace as a Service Outsourced Development 109

Totango

JULY 30, 2019

The digitization of business has empowered customers to seek short-term subscription solutions that provide personalized services with little initial investment. This has given rise to the customer-centered enterprise that aligns its goals with those of its customers so that both enjoy mutually beneficial growth.

Customer Success 78

Customer Success Marketplace as a Service Travel Enterprise 78

Unbounce

MAY 1, 2019

Software-as-a-Service (SaaS) marketers are among the world’s most talented. As technical infrastructure gets standardized and integrations become easier, more and more tools are entering an already crowded marketplace. And, from onboarding journeys to in-product messaging and more, there’s a lot that needs to be optimized.

SaaS 111

SaaS Marketplace as a Service Software Review Technical Review 111

How To Buy Saas

JANUARY 1, 2021

Your course gets the advantage of getting promoted in these online course platform marketplaces. Online Course Marketplace. E-Learning WordPress Plugins or Themes Enterprise LMS Platforms. Online Course Marketplaces. Enterprise LMS Platforms. You can onboard unlimited students in your course.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

Neil Patel

DECEMBER 17, 2020

BPM software is great at automating routine and recurring processes like: Requests for approval Inventory updates Time-off requests Promotions Customer onboarding Training new hires. Here’s an example of an onboarding workflow in Orchestly. To manage, monitor, and automate processes, you’ll need the Creatio Studio Enterprise.

Payments 131

Payments Payment Solutions Software Review Payment Services 131