Tom Tunguz

FEBRUARY 26, 2025

They prioritize revenue growth, market share and profit maximization differently. Maximization (Revenue Growth) - maximize revenue growth in the short term. Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

SaaStr

DECEMBER 12, 2024

Easy in enterprise, hard in true SMB. # You can still make them super happy, but a subset of small businesses will churn at that rate anyway. # Your job is either to go much more enterprise to get to 100% NRR or to make your product into the OS for an SMB. The Goal for SMB SaaS is 100%+ NRR. Thats often 3% a month or so.

Churn 278

Churn SMB Payments Payment Solutions 278

SaaStr

AUGUST 24, 2024

Dear SaaStr: How Do Enterprise SaaS Companies Deal With Late Payments? Yes, in the end, you have to be willing to switch off the platform. image from here ) The post Dear SaaStr: How Do Enterprise SaaS Companies Deal With Late Payments? But do it gracefully, with respect. Of course not. Let it Go and Move On.

SaaS Payments 291

SaaS Payments Payment Services Payment Solutions Payments 291

USIO

AUGUST 19, 2024

SaaS Payment Integration for Software Companies In the ever-evolving landscape of software companies, effective payment integration is crucial for success. With comprehensive SaaS payment integration for software companies, you not only simplify payment processes but also improve user experience and satisfaction.

Payment Solutions 211

Payment Solutions Payments SaaS Payments Payment Services 211

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. What does scaling Enterprise ARR mean? The Enterprise Funnel Finally, it’s time to scale as your experts become advocates and champions.

Underperforming Technical Team 289

Underperforming Technical Team Enterprise Scale Payments 289

Stax

APRIL 3, 2025

But launching your eCommerce store is just half the equationaccepting payments efficiently and effectively is a whole different ball game. On the surface, it seems effortless, with customers only taking a few seconds to initiate and complete payments. The eCommerce payment solution infrastructure involves several key players.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

SaaStr

NOVEMBER 19, 2020

But, there are still many interesting things we can learn from Shopify, especially since it sells to so many SMBs, has been late to go upmarket, and combines a payments/fintech element with pure SaaS. Subscriptions can fuel payments and merchant revenue. It’s now bigger than Shopify’s SaaS revenue, by far: 3.

Payments 363

Payments Merchant Services Payment Solutions Scale 363

SaaStr

MARCH 24, 2022

BlueSnap helps businesses accept payments globally. Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments. Printfection is a swag management platform that simplifies the buying, managing, and distribution of swag and branded merchandise.

Payments 261

Payments Payment Services Payment Solutions SaaS Payments 261

SaaStr

FEBRUARY 23, 2023

Over the years, BrainStorm has evolved from a training services company to a world-class SaaS platform. Infinicept is a provider of embedded payment solutions. Infinicept is a provider of embedded payment solutions. It’s the everywhere workforce, working together. G-P, Global Made Possible.

Payment Services 279

Payment Services Merchant Services Payments Embedded Payments 279

Payrix

JUNE 4, 2024

This is a question that keeps many software companies up at night, and Leah Asdell, Head of Partner Marketing and Content Strategy at Worldpay for Platforms. Leah has over a decade of experience in the payments industry and has witnessed firsthand the evolution of Integrated and Embedded Payments.

Payments 147

Payments Merchant Services Embedded Payments Payment Solutions 147

USIO

JUNE 28, 2024

Announces Partnership with Usio as Preferred Payment Integration Partner for USA Customers Chattanooga, Tennessee – 17 June 2024 – ues.io, the leading no-code/pro-code platform for building enterprise applications with AI, today announced a strategic partnership with Usio , a trusted leader in integrated payment solutions.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

SaaStr

APRIL 17, 2021

Over $500,000 revenue per employee. Monetizing ecommerce via subscriptions, but not payment processing. Billion in GMV processed, up a stunning 91% from 2019. But in contrast to Wix and Shopify, it doesn’t keep much of the revenue from merchant services itself. 30% of its revenue outside the U.S.

Payment Methods 339

Payment Methods Merchant Services Payments Payment Services 339

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

USIO

JULY 25, 2024

Simplifying Enterprise Payments In today’s competitive market, businesses face numerous challenges with payment processing. Customized integrated payment services for enterprises provide a solution to these complexities, helping companies streamline operations and focus on their core activities.

Payment Services 130

Payment Services Payment Methods Payment Solutions Payments 130

SaaStr

NOVEMBER 3, 2022

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. Embedded finance has everything to do with the flow of money.

Payments 265

Payments Payment Services GCP(Google Cloud Platform) Payment Solutions 265

SaaStr

OCTOBER 11, 2023

That’s not just pretty epic growth at almost $7 Billion in revenue, it’s one heck of a comeback. ▶️ Radically more efficient, $600m+ adj operating income run-rate ▶️ 29% of biz from enterprise (Plus) — Jason ✨Be Kind✨ Lemkin  (@jasonlk) October 10, 2023 5 Interesting Learnings: #1. A tough transition.

Payments 299

Payments Merchant Services Revenue Payment Solutions 299

SaaStr

MARCH 25, 2021

Shopify is #1 in so many market segments, but for “bigger” SMBs BigCommerce (and perhaps less-custom enterprise deployments) is arguably #2 to Shopify. It’s done it by going more upmarket, and better monetizing partners and services. Driving existing customer revenue up more than new logos.

Outsourcing Services 296

Outsourcing Services Payments Merchant Services SaaS Payments 296

USIO

AUGUST 19, 2024

Payment integration —sounds like something straight out of a sci-fi movie, doesn’t it? But before you start imagining robots processing your transactions, let’s break it down. Payment integration is simply the process of connecting your payment systems to work seamlessly with other parts of your business.

Payments 130

Payments Payment Services Payment Solutions Payment Methods 130

USIO

JUNE 10, 2024

In today’s fast-paced digital world, providing a seamless payment experience is crucial for businesses of all sizes. As we venture into 2024, the landscape of payment integration continues to evolve, presenting both opportunities and challenges for merchants. Key Trends in Payment Integration for 2024 1.

Payments 130

Payments Payment Services Merchant Services Payment Methods 130

SaaStr

SEPTEMBER 28, 2023

In this new SaaStr series called “What’s new at…,” Jason Lemkin chats with WorkOS CEO and founder Michael Grinich about what it takes to be Enterprise ready in SaaS, building vs. buying, and who the stakeholders are in a B2D motion. They offer all the features you need to sell to Enterprise customers. WorkOS is 4.5 No, you can’t.

Enterprise readiness 290

Enterprise readiness Payment Solutions Enterprise Payments 290

Stax

MARCH 18, 2025

According to the US Federal Reserve in 2022, general-purpose card payments reached $153.3 On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. As a business owner, you just cant afford to ignore these statistics. But selecting a good payment solution can be overwhelming.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

USIO

AUGUST 15, 2024

Why Payment Gateway API Integration Matters for Your Business In today’s digital-first world, businesses must provide seamless and secure payment experiences to meet customer expectations and stay competitive. What is a Payment Gateway API?

Payments 130

Payments Payment Methods Payment Services Payment Solutions 130

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. . Brex then scaled its payments business quickly.

Payments 243

Payments Payment Methods Embedded Payments Scale 243

SaaStr

AUGUST 28, 2024

Only 20% of Revenue from “SaaS”, 80% From Transactions and Float (Fintech) Bill started off 100% SaaS, and slowly and deliberately added payments. Fast forward to today, and only 20% of its revenue is from software subscriptions. But both are still at their core software platforms. At least at scale. #2.

Payments 298

Payments Payment Solutions SMB Acquisition 298

SaaStr

APRIL 29, 2021

Shopify’s first quarter revenue: Q1 2021: $989 million Q1 2020: $470 million Q1 2019: $321 million Q1 2018: $214 million Q1 2017: $127 million Q1 2016: $73 million Q1 2015: $37 million Q1 2014: $19 million Q1 2013: $9 million. When you add in payments, i.e. merchant services, NRR for 2018+ is about 110%, based on the below new chart.

Merchant Services 316

Merchant Services Payment Methods SaaS Payments Payments 316

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. How do they think about attaching payments to those existing customers?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

Payrix

MAY 14, 2024

No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space. It was an Embedded Finance play starting with payments. [It

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

SaaStr

JANUARY 12, 2023

At SaaStr, our partners are an integral part of our events. Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. Grab tickets here. .

Payment Features 55

Payment Features Payment Services SaaS Payments Payments 55

Tom Tunguz

JULY 15, 2019

published the Enterprise Tech 30 last week. It’s a coaches poll of the top enterprise startups broken into early, mid and growth stage. We think of enterprise companies in three layers. Applications are software used by business users. Coaches polls are fun because they provide a different perspective on the market.

Enterprise 214

Enterprise Payments Payment Solutions SMB 214

Stax

JULY 9, 2024

Physical wallets are phasing out, left behind in favor of digital wallets and other digital payment options. There’s no question that cashless payment systems and digital payment adoption have accelerated over the last few years. In 2019, 77% of US consumers were using at least one type of digital payment system.

Payment Methods 163

Payment Methods Payment Services Merchant Services Payment Solutions 163

SaaStr

AUGUST 18, 2022

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. Laika is an enterprise-ready compliance platform that lets growing companies compete on the same level as any large organization.

Stax 55

Stax Payment Services Payment Solutions SaaS Payments 55

Tom Tunguz

MARCH 28, 2021

The increase in ACV, number of million dollar customers, and bookings composition implies the compnay pushed to serving bigger, enterprise customers. Second, UIPath’s cash flow margin, (defined as cash flow from operations divided by revenue), shows the company has attained a turnaround of similar magnitude on a cash basis.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

SaaStr

AUGUST 17, 2021

Coupa is one of our favorite enterprise SaaS leaders at SaaStr, and one more folks should know about. It dominates the enterprise segment of a huge space — Spend Management — and completely eclipsed its predecessor, SAP/Ariba, which was an early SaaS leader. Serves both mid-market and enterprise at same time.

Payments 325

Payments SaaS Payments SMB Payment Solutions 325

USIO

MAY 13, 2024

For example, It is estimated that around $13k is spent monthly on labor costs to process an average of 5000 checks a month. If it’s a large enterprise with thousands of checks, the cost of labor can be mammoth size pricing. Digital disbursements offer several benefits over traditional payment methods, such as checks or cash.

Payment Methods 264

Payment Methods Payment Services Payments Payment Solutions 264

Intercom, Inc.

NOVEMBER 27, 2019

But those three things are what got Starbucks its first profitable coffee shop in Seattle, not what allowed that shop to morph into an $80 billion business with 30,000 cafes around the world. In Paddle’s case, they optimize for the five stars of growth : Monetization: Optimize the pricing. Moving upmarket: Court enterprise customers.

Payments 186

Payments Scale Revenue SaaS Payments 186

Blulogix

JULY 26, 2024

By BluLogix Team Navigating Subscription Billing Account Complexity in Modern Enterprises In the era of digital transformation, enterprises face unprecedented challenges in managing account complexities. Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.

Payments 105

Payments Payment Features Payment Services Enterprise 105