Intercom, Inc.

MAY 16, 2018

First, most founders don’t have a background in either sales or marketing, and even though they’re told to “ start marketing the day you start coding ”, they just don’t know where to begin, or they’re incredibly overconfident. PR, demand generation, content marketing, product marketing and events are all key to a product’s long-term success.

Product Marketing 223

Product Marketing Strategy Marketing Sales Recruiting 223

SaaStr

JULY 15, 2022

One, at every large company, there is an innovation budget. There’s an innovation budget in the CIO’s budget. Literally, they call it an innovation budget. But there is an innovation budget and you need to be tenacious to achieve it. Ash Bhoopathy (@ashbhoopathy): Probably more around go-to-market and sales.

Scale 298

Scale Outsourcing Services Sales Hiring VP of Engineering 298

Sales Hacker

OCTOBER 30, 2018

Welcome to Sales Hacker’s first-ever Influential Women in Sales list! In this exclusive list, we wanted to honor not just female leaders that promote their own sales platform (no shame in that!) They say “You can’t be what you can’t see,” and the sales floor is no exception.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

SaaStr

JUNE 3, 2020

Thanks to Jason Lemkin and the SaaStr Team for putting on this event in a very tough time. There is, you know, tons of innovation, tons of new categories being created every year. And the reality is most of them don’t, most of our customers and prospects don’t trust us, especially those of us in sales. I know I am.

Software Review 259

Software Review Scale Technical Review SaaS 259

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. Then, the sales team went to work. When making a sales hire, Max pays attention to the way candidates approach getting the job.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

SaaStr

AUGUST 8, 2019

Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. The topic of the day is secret to SMB sales. That’s fantastic.

Sales Recruiting 127

Sales Recruiting SMB Scale Sales Hiring 127

Sales Hacker

JANUARY 23, 2018

Before we get into our 2017 recap and 2018 road map, I wanted to provide some quick background on how Sales Hacker came to be. How It All Began: The Story of Sales Hacker. I can’t believe it’s been 4 years since we threw our first Sales Hacker Conference in September of 2013. 2014: Full Time on Sales Hacker.

Sales Recruiting 108

Sales Recruiting Scale Sales Hiring Sales 108

SaaStr

AUGUST 8, 2019

Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. The topic of the day is secret to SMB sales. That’s fantastic.

Sales Recruiting 113

Sales Recruiting SMB Scale Sales Hiring 113

SaaStock

FEBRUARY 14, 2019

The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Afterward, he delved into education management by creating his own business, Mestreduca, a platform targeted at educational institutions. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

DECEMBER 17, 2024

15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54) 49:07) The effectiveness of small group events in go-to-market strategies. (31:55) Thats why HG Insights created The Next Generation of Sales AI report to calm the FOMO and help you bring AI to your GTM teams. Youre not alone. Why HG Insights?

Scale 102

Scale Engineering Acquisition Scaling 102

Neil Patel

OCTOBER 25, 2020

Innovative Products – If you are working with a very innovative product that is sold at the enterprise level for instance, chances are you will need very technical people that can help with the sales process. When accounting for hiring the best talent, the cost of building an in house team quickly adds up.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

Sales Hacker

JUNE 8, 2021

In this episode, Kyle Racki , co-founder and CEO of Proposify, talks about how his upbringing helped his sales career, the journey from being a freelancer to a founder, and how to create and maintain a competitive advantage. Subscribe to the Sales Hacker Podcast. Solving the innovator’s dilemma [18:31]. powered by Sounder.

Sales Recruiting 100

Sales Recruiting Entrepreneurship Sales Hiring Sales 100

SaaStr

SEPTEMBER 13, 2020

But it is really incredible and inspiring to see how these companies and these cloud leaders have ushered in this new phase of innovation and growth, even in the hardest moments of society. It’s the software within hardware that’s powering innovation, and powering efficiency, and powering growth.

Sales Hiring 235

Sales Hiring Scale Payments Cloud 235

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 162

Scale Payment Services Payment Methods Scaling 162

Tom Tunguz

AUGUST 13, 2014

At conferences, events and coffee meetings, startup founders and employees freely share many of the insights into product design, marketing, customer success, and engineering best practices. This fast-paced knowledge sharing is a key part of what makes Silicon Valley such a hotbed of innovation.

Investment 100

Investment Startup Scale Sales Recruiting 100

Sales Hacker

JULY 24, 2019

It’s a problem in sales too. According to the 2019 State of Sales Performance survey , 73% of teams polled said that less than half of their team were women. Companies and sales teams are missing out on the benefits that diversity brings. Companies and sales teams are missing out on the benefits that diversity brings.

Sales Hiring 98

Sales Hiring Sales Recruiting Revenue Sales 98

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud.

Customer Success 79

Customer Success Sales Recruiting Sales Hiring Scale 79

SaaStr

DECEMBER 17, 2019

And when we met Mary, we were just lucky that it was a great mix of having those deep finance roots and then thinking about it in a truly innovative and kind of a forward-leaning way. Zach : As we built our sales team, initially it was basically all self-service with a couple human interactions.

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

SaaStr

FEBRUARY 26, 2019

So we added the slide last minute, literally backstage before he came on, but Ryan and I did an event traction with Lloyed Lobo in like 2015, and it was probably in the upper right. And we were about a $50 million sales run rate, but I’d never done a media interview. We had it, we knew we could innovate. Ryan Smith: Yes.

Acquisition 164

Acquisition Sales Recruiting Scale Sales Hiring 164

User Pilot

NOVEMBER 30, 2023

Industry events, like Product Drive , are an opportunity to catch up with the trends in the sector. Track in-app customer behavior to find fresh ideas Tracking user behavior inside your product can highlight unmet needs, user pain points, and opportunities for improvement and innovation. How do you recruit your interviewees?

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Neil Patel

SEPTEMBER 6, 2021

While some platforms (like Shopify) are free to set up, they can also take expensive fees for each sale. With innovative products, services, and brands being added to global commerce every day, it’s becoming an increasingly crowded market to operate in. Entertainment plays a huge role in most events. Special Guest App.

Marketplace as a Service 139

Marketplace as a Service B2C Payment Services Payments 139

Mucker Capital

NOVEMBER 8, 2023

This enables the startup to develop innovative and distinctive positioning strategies within the market. For instance, mechanics focus on product innovation and market dominance, mothers prioritize customer relationships and segmentation, and missionaries disrupt industries with visionary concepts.

Branding 98

Branding Startup Development Strategy 98

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Since then, you’ve spent over 12 years in post-sales leadership. Going through all parts of the customer journey.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

SaaStr

JULY 11, 2019

The other big lesson I learned is when you’re engaging and inspiring a team and creating these big, hairy, audacious goals, you also want to be able to tap into that entrepreneurial spirit, particularly when you’re innovating. These are sales goals. You’re creating something that no one has ever done before.

Scale 157

Scale Marketplace as a Service Sales Recruiting Scaling 157

SaaStr

SEPTEMBER 10, 2019

Globalization opens up a world of opportunities for sales growth. Even what we could consider “good problems” need preparation, and it starts by understanding your team and your goals, including knowing when and how to recruit members of your team, and building in a way that compliments your growth. Product versus a sales lead?

Sales Hiring 157

Sales Hiring Scale Sales Recruiting Interviewing 157

User Pilot

MAY 20, 2024

Regularly communicate and engage with existing customers In the traditional sales-led model, the sales reps disappear as soon as they close the deal. Here’s one way to do it: Use path analytics to identify events or behavior patterns that lead to churn. Feature and event tracking. Retention analysis.

Retention 105

Retention Strategy Sales Recruiting Scale 105

User Pilot

NOVEMBER 23, 2023

One of the consequences of this is that the sales cycles slow down. Create strategic value PMs are under a lot of pressure to deliver features – from the sales team chasing a deal, the customer service colleagues trying to alleviate customer pain points, and executive leadership eyeing market expansion or increased market share.

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

Sales Hacker

MARCH 11, 2019

This week on the Sales Hacker podcast, we talk to Sales Hacker founder and VP of Marketing at Outreach , Max Altschuler. If you missed episode 47, check it out here: PODCAST 47: Key Qualities of great Sales Leadership w/ Dan Fougere. Why Sales Engagement as a category is here to stay. Sales Engagement, the Book [29:59].

Scale 70

Scale Sales Recruiting Engagement Technical Advisors 70

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

SaaStr

DECEMBER 5, 2019

We’d been doing some investment, the product and technology leaders, but we talked about creating a proper investment fund to spur innovation around Workday ecosystem to get earlier stage companies, part of the Workday story for our customers. They might be sales operations challenges. ” And not just open ended.

Development Team Review 147

Development Team Review Scale Technical Review Software Review 147

SaaStr

NOVEMBER 19, 2019

Then I went over to the sales department. The demo is the sale and we close everybody in month. I think this leads us to lesson number four, which is continuously innovate through proactive listening. The first thing you bring in your playbook on sales. We schedule a demo in the same day. How can you sell more product?

Scale 187

Scale SMB VP of Engineering Leadership 187

Totango

SEPTEMBER 12, 2018

Attracting over 130+ senior CX leaders and Chief Customer Officers, CCO Fall ‘18 deals with a number of key topics and themes ranging from strategy alignment across silos, to recruitment policies, to building a customer-centric culture of innovation. That’s where Customer Success comes into play.

Sales Recruiting 56

Sales Recruiting Scale Customer Success Retention 56

User Pilot

APRIL 30, 2024

Quickbooks and Xero are accounting SaaS products that help you send invoices, track expenses, and process payroll. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. Airtable table example. Typeform survey templates.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

Sales Hacker

DECEMBER 9, 2019

This week on the Sales Hacker podcast, we speak with Anthony Kennada , CMO at Front. If you missed episode 86 , check it out here: PODCAST 86: Strategic Vs Tactical Approach in Sales Planning with Mary Rogul. Anthony’s journey from sales to product to marketing. Subscribe to the Sales Hacker Podcast. What You’ll Learn.

Sales Recruiting 59

Sales Recruiting Scale Sales Hiring B2C 59

SaaStr

NOVEMBER 21, 2019

To give an example, I was talking to one founder before his B2B SaaS company, and he’s like, “Well, I want to hire a VP of sales to prove what our cost of acquisition is and our payback, et cetera, et cetera.” ” That’s not proven. .” ” That’s not proven.

New CTO 182

New CTO Sales Hiring B2C CTO Hire 182

User Pilot

JULY 28, 2024

Customer satisfaction and loyalty – A CX manager is responsible for identifying ways to eliminate friction from the user journey, improve satisfaction levels, and build a community of loyal brand advocates. Recruitment and training – They are often tasked with hiring professionals for customer-facing teams.

Management 52

Management Sales Recruiting Sales Hiring Leadership 52

SaaStr

AUGUST 20, 2019

We were signing up hundreds of new paying customers every month with five sales reps. How did you take away from the business and actually spend time recruiting? It’s a fundraising event, a marketing event, a really fun milestone to look back and say, “Wow, look at what we got. This business is special.

Scale 159

Scale Acquisition Scaling Sales Hiring 159