SaaStr

FEBRUARY 7, 2023

days of tactical content, networking, and epic evening events when the Cloud comes to Singapore. 1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 If you haven’t already, sign up here for tickets before we sell out. And we’re excited to share that the SaaStr APAC Braindates platform is now open.

VP of Engineering 299

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 299

SaaStr

JUNE 21, 2024

1: Don’t Outsource Recruiting Founders and sales leaders often ask Sam, “Which external recruiting firm do you recommend for sourcing and hiring sales leaders, AEs, or whatever the hire-of-the-day is?” Founders think outsourcing recruiting will: Save them time Find them the best candidates Sam believes both of those things are wrong.

Sales Recruiting 297

Sales Recruiting Sales Hiring Scale Outsourced Development 297

SaaStr

NOVEMBER 24, 2020

It is the last SaaStr event of 2020 and it sure has been a wild ride. Thanks to our partners and sponsors we have been able to take our events digitally – bringing together SaaS industry experts from across the world. Check out the low down on our sponsors for SaaStr Scale who are helping to make this event happen.

Scale 299

Scale Scaling Outsourced Development compliance 299

Tom Tunguz

MARCH 1, 2021

A company with this architecture will map out the customer journey sufficiently well to develop proxy metrics , leading indicators of customer behavior. A data scientist might develop a churn prediction algorithm. Data like customer contracts, contact history, event attendance, product usage.

Data 363

Data Machine Learning Artificial Intelligence SaaS 363

SaaStr

OCTOBER 29, 2021

Use overages to renegotiate contracts, not charge per event. Rather, it uses overage events to trigger a call from sales to buy more. #4. Strong, but not at crazy levels of some developer apps. 119% is strong NRR, but on its own, not the crazy high we’ve seen with some adjacent Cloud players.

Scale 313

Scale CTO Hire New CTO CTO 313

SaaStr

MARCH 30, 2023

At SaaStr, our partners are an integral part of our events. RapidAPI is the world’s largest API Hub where millions of developers find and connect to tens of thousands of public APIs. We’re a team of developers, building for developers, based in San Francisco, Tel Aviv, Tallinn, Berlin, and remote locations around the world.

Outsourced Development 277

Outsourced Development Acquisition B2B Pricing 277

SaaStr

MAY 24, 2024

Despite the rise of self-service in B2B , the marketing toolkit (targeted outbound, drip marketing, content marketing , webinars, events) remains effective. Events offer valuable opportunities for marketers to connect with customers, especially during the lockdown. Avoid organizing events of any size when starting a SaaS company.

Sales Hiring 300

Sales Hiring Outsourcing Services Technical Review Scale 300

SaaStr

APRIL 21, 2023

If you outsource a firm or agency and dump cloned content on them and destroy your list, outbound won’t work for you. Tip #2: Attend Top Industry Events Is it worth dropping a load of cash to attend the top industry events? If you’re going to go after events, do the biggest ones in your industry that you can afford.

Outsourcing Services 263

Outsourcing Services Scale Outsourced Development Marketing 263

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. And the way you get it is whether it’s outbound, generally inbound events or whatever, solve a 10 X pain point, solve a unique pain point that a large enterprise has that other vendors don’t provide. So, thanks man. It never works.

Scale 299

Scale Outsourcing Services Sales Hiring VP of Engineering 299

SaaStr

NOVEMBER 3, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Maast offers payments, banking, lending and more as features in software provider’s platforms – with one relationship, contract and integration. appeared first on SaaStr.

Payments 265

Payments Payment Services GCP(Google Cloud Platform) Payment Solutions 265

SaaStr

DECEMBER 1, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. The world runs on software, which is why companies of all sizes—from startups to Fortune 500s—use Tropic to buy software, manage contracts, and guarantee savings.

Merchant Services 279

Merchant Services Payment Solutions SaaS Payments Payments 279

Intercom, Inc.

APRIL 30, 2020

” We’ve also chatted with many service providers – think agencies, business process outsourcers, systems integrators, and consultancies – who are keen to help their clients use Intercom to connect with their customers. . “These apps reach over 30,000 Intercom customers who installed apps more than 100,000 times last year alone.”

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

SaaStr

JANUARY 21, 2020

We’re going to move into things like learning and development, L&D, building on great career pathing and getting that compensation right and I’ll give you a preview. I stole some of my comp from the guy who’s putting on this event, Jason. Calls, emails, connect rate, demos, performs, wins, average contract value.

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 100

Outsourced Development Payment Services Payment Solutions Retention 100

SaaStr

FEBRUARY 7, 2024

At Gorgias, they focus on an outbound strategy that uses a system of signals or behavioral events gathered from the internet to guide their outreach. When they outbounded a prospect with an intent or predictive signal, the dollars per contract average were 3-4x higher than those with no signal. Let’s discuss an example.

Scale 279

Scale Sales Hiring Strategy Marketing 279

Tom Tunguz

JANUARY 30, 2018

But they return 90 days later and sign a contract for $90,000. Or a buyer might attend a few events hosted by a vendor, receive marketing emails over the course of 18 months, and then finally convert with an inbound call. Marketing might engage a customer initially, passing the lead to sales development.

Outsourced Development 189

Outsourced Development Customer Lifetime Value SaaS Startup 189

SaaStr

AUGUST 12, 2020

I’ve seen V2s that were supposed to take a couple of quarters end up being literally years late, and it paralyzed the development road map of the company. Those product features should be the centerpiece of marketing events. So, having an event-based marketing calendar, I think it does a number of really important things.

Startup 300

Startup Software Review Scale Systems Review 300

Chargify

AUGUST 17, 2020

Until recently, only industry titans like Microsoft, Amazon, and Google could successfully and effectively harness continuous, real-time data use statistics to fuel events-based billing models. The latter, of course, was pioneered by Amazon, which launched the billing model based on user events in 2006.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Payrix

APRIL 10, 2025

This is common when outsourcing payments. Together, we will thoroughly scope how you will enable payments on your platform and help you develop a monetization strategy to maximize revenue. Theres more to this strategy than just the nice revenue bump. Our team will help you establish a payments roadmap and timeline for integration.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

SaaStr

APRIL 7, 2022

We’ll have two full days of thought leadership content, networking opportunities, fantastic food, and fabulous evening events, all in the heart of Barcelona — snag your Europa 2022 tickets and catch up with us on the other side of the Atlantic this summer! 2005: Started as a tech outsourcing company. UIPath History.

Sales Hiring 280

Sales Hiring Scale Sales Recruiting Outsourcing Services 280

Tom Tunguz

OCTOBER 27, 2015

SaaS companies generate leads in many ways including through sales development reps, search engine marketing, paid social, lead capture on the home page, events, customer referrals, evangelists and channel partners. First, the startup must supply the sales team with a growing volume of high quality leads.

Sales Hiring 197

Sales Hiring Startup Scale Marketing 197

SaaStock

FEBRUARY 13, 2019

The online platform has a range of functionalities, including e-signature, e-contract, and digital evidence presentation, among others. Launched in 2005 in New York and Guangzhou, Gizwits has become the largest IoT development platform in China, as well as its first PaaS and SaaS platform. Funding to Date : $11.1M Southern China.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStr

APRIL 2, 2023

Eventually, you end up with 2000 contract types for 1000 customers. Since clients use you differently, they can’t always use new functionality that you develop. Mistake: Not being myself Our first Pulse conference – which became the industry event for Customer Success – was in a small San Francisco ballroom in 2013.

Sales Hiring 331

Sales Hiring Scale Customer Success Scaling 331

Incredo

MARCH 20, 2020

But day by day, we developed policies and procedures that helped us be more productive and save time. Today we want to share the experience we have accumulated during half a year. Start your day with gratitude Your mindset and your thoughts shape the way you perceive events and situations around you.

Underperforming Technical Team 227

Underperforming Technical Team Outsourced Development Systems Review Software Review 227

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. We do not believe it’s personal today.

Scale 118

Scale Banking Technical Review Software Review 118

SaaStr

FEBRUARY 11, 2020

It’s a new presentation he’s developing. If you have two SDRs, sales development reps, you need … outbound will not work without dedicated people to it. If you have an outbound program, whether it’s in-house, remote, outsourced, whatever it is, I just … 98% of you will have inaccurate metrics.

Scale 282

Scale Outsourcing Services Revenue Outsourced Development 282

User Pilot

AUGUST 26, 2024

There are three main data capture methods: manual tracking, auto-capture and outsourcing. Track user behavior with in-app events. It covers areas like feature usage , in-app event completion, purchase history, and other relevant information. Here are 5 ways to collect product data: Leverage user feedback surveys to gather data.

Outsourcing Services 105

Outsourcing Services Data Underperforming Technical Team Software Review 105

SaaStr

NOVEMBER 26, 2019

Listen, coming from a prior world where multi-million dollar contracts hung in the fate of them talking to just one more customer before they signed, where you felt like you were begging, and borrowing, and stealing to find a way to find a reference or the deal wasn’t happening. Our top achievers event, for instance, is not just sales.

Scale 296

Scale Sales Hiring Underperforming Technical Team Sales 296

Intercom, Inc.

JULY 14, 2022

We’d already built a great relationship with them while using their tool for structured events in the past. errors, slow requests) using smart dynamic sampling while staying below the contract limit. Here are some of the ways we helped teams adopt new observability tooling: Tracing in development environment.

Engineering 272

Engineering Outsourced Development Metrics Pricing 272

Intercom, Inc.

NOVEMBER 14, 2018

For example, say that I notice we’re over delivering on sales eligible leads but our number of stage one opportunities – new leads that our Sales Development Representatives (SDRs) mark as qualified and pass to our Account Executives (AEs) – hasn’t increased. Contraction dollars. New logos acquired. New logo revenue. Expansion dollars.

Sales Hiring 188

Sales Hiring Metrics Revenue Sales 188

Neil Patel

OCTOBER 25, 2020

Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. Other ways to think about digital agencies are as an outsourced team or in some cases a group of freelancers working together. For instance, if you rely on government contracts or seasonal cycles.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

BetterCloud

JANUARY 15, 2025

Your company gets a contract that outlines SaaS security responsibilities. Incidence response plans: What does the vendor do in the event of a breach? Contracts: What are key terms and conditions? Both SaaS vendors and the organizations that use them need to make security priority number one.

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

Sales Hacker

JULY 15, 2021

Brands using the strategy see a massive 171% hike in average annual contract value. After you get a fat account to sign a contract, it doesn’t end there. Allocate how much you spend on content whether you create it in-house or you outsource it to freelance vendors. Annual contract value (ACV) figures. Account reach.

Strategy 117

Strategy Outsourcing Services Outsourced Development B2B 117

SaaStr

JUNE 25, 2019

But with it comes immense benefits and competitive advantages such as the diversification of ideas, speedier product development, and representation in important regions and time zones. But, there were a few things that were true about event bright and the environment and trying to hire in San Francisco in that moment.

Engineering 184

Engineering Part-Time VPE Sales Hiring Scale 184

Sales Hacker

FEBRUARY 3, 2025

An annual plan is a living document An annual plan is a hypothesis, not a rigid contract. It’s easy to prioritize other things ahead of your culture, but it’s crucial to take time to invest in developing your culture. The best CROs adapt based on market feedback, internal insights, and evolving priorities.

Sales Hiring 69

Sales Hiring Scale AI Search Outsourced Development 69

SaaStr

MARCH 17, 2020

You’re probably going to have to be doing customer references unless there’s very small contract value, right, where there’s not a ton of pressure in making the right decision on the part of the prospective buyer. They’re going to develop a really close relationship with a sales representative.

Scale 191

Scale Payment Services Sales Hiring Payment Methods 191

SaaStr

JULY 25, 2021

The third thing I would say is in our business, you know, obviously developers are an important constituent, in fact, the most important constituent. But developers don’t always have the right to say yes, but they always had the right to say no. But it’s … And I was a developer before.

Sales Recruiting 265

Sales Recruiting Sales Hiring Scale VP of Engineering 265