SaaStr

AUGUST 26, 2024

Sep 10-12 in SF Bay Area, once again across our 40+ acre indoor-outdoor campus at the San Mateo County Events Center. With so much change in SaaS, Cloud, and AI the past few years, it’s albeit become much harder to predict so many things — including how events will go.

Benchmarks 299

Benchmarks Finance Business Model Forecasting 299

SaaStr

APRIL 24, 2021

You pay a subscription for websites to help you sell stuff. But as Shopify scaled, its revenue as a percent of commerce on its sites — “Merchant Solutions” — began to eclipse its recurring SaaS revenues. Fast forward to day, Merchant Solutions is a much larger share of revenue than software subscriptions.

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

SaaStr

MAY 23, 2022

No matter what the contract says, get the renewal invoice out at least 60 days prior to expiration and ask for payment no later than the contract end date. Be at all the top events in your industry — because your customers will be. Get the renewals out early, and work harder on them. This is more capital efficient for you, too.

Sales Hiring 325

Sales Hiring Management Airlines Venture Capital 325

SaaStr

JUNE 16, 2024

RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps. Put together a drip-campaign that goes out every 60 days max (not too often), and also invite them to all new product release and similar webinars, and your customer events. What does it see? 12% of lapsed paying customers … come back later.

Churn 317

Churn Business SaaS Mobile 317

SaaStr

JUNE 12, 2021

Since the dawn of the age of the subscription, forcing people to keep paying to use some small part of a web service has been a common strategy. And making it hard to leave a subscription has probably been a strategy employed by some since the very first gym opened. Yes, SaaS is often sold as a subscription. But so what?

Scale 306

Scale Social Media Churn Subscription 306

SaaStr

MAY 22, 2024

And … 92% of its revenue is from subscriptions. 92% of Revenue is Recurring If you’ve bought Gartner research, you know this. But in any event, it’s interesting how effective this is. But — it’s one that is very important to many of us that sell into the enterprise.

Revenue 297

Revenue Enterprise Cloud Pricing 297

Intercom, Inc.

AUGUST 31, 2021

These messages can be triggered based on specific customer actions or dates, such as an upcoming subscription renewal or customer birthday. Using event-based triggers, you can send relevant messages in real time and enrich them with metadata for an even more personalized experience. Subscription renewal reminders. Hi [name] !

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

SaaStr

OCTOBER 13, 2022

At SaaStr, our partners are an integral part of our events. ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. Grab tickets here. .

GCP(Google Cloud Platform) 257

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 257

Point Nine Land

MAY 11, 2023

Intuit, Adobe, Oracle, and a few other older software companies have managed to transition to a subscription-based business model. Generative AI is an asteroid impact event for B2B software , but unlike most on-premise software companies in the 2000s, the SaaS leaders of today aren’t doomed. It all depends on how fast they can adapt.

Generative AI 128

Generative AI AI B2B Software 128

SaaStr

NOVEMBER 3, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. ChartMogul is an analytics platform to help you run your subscription business. Join these incredible companies to experience all the value of SaaStr!

Payments 264

Payments Payment Services GCP(Google Cloud Platform) Payment Solutions 264

SaaStr

NOVEMBER 24, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Today, Cledara brings visibility and control to all your software subscriptions, helping you reduce software costs by 30% and save +20h a month on finance admin.

Merchant Services 258

Merchant Services Cybersecurity compliance Finance 258

SaaStr

JULY 6, 2022

But in any event, it shows you should aim for 95%+ GRR in your enterprise accounts as well. #3. 24 Month Subscription Backlog of 21%. GRR is revenue retention from existing accounts, including churn but excluding any account expansion. Workday’s NRR is relatively low, which is probably why it highlights GRR over NRR / NDR.

B2C 311

B2C Scaling Finance Enterprise 311

SaaStr

JANUARY 7, 2021

SaaStr 308: RevenueCat CEO Jacob Eiting on Managing Millions in Mobile Subscriptions While Growing 20% a Month. Most of us think a lot about standard B2B SaaS and Cloud subscriptions, but we are still new to the issues, challenges, and opportunities in mobile subscriptions.

Scale 298

Scale Sales Hiring Scaling B2B 298

User Pilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. Let’s dig into what in-app events are and how you can leverage them to drive engagement and build better products!

Payment Solutions 89

Payment Solutions SaaS Payments Payments User Experience 89

FastSpring

APRIL 23, 2024

Depending on your needs, sellers may run into a number of potential limitations with the Paddle platform: Paddle doesn’t accept as many alternative payment methods as other MoR partners. The subscription management system doesn’t support multi-product transactions. Digital invoices. Subscription and recurring payment collection.

Payment Methods 98

Payment Methods Payment Services Merchant Services Payment Solutions 98

SaaStr

DECEMBER 7, 2020

But we went on to host 5 incredible digital events that reached 100,000+ … and we’ll be back IRL in 2021. What’s a typical price increase I can expect when renewing my SaaS subscriptions? We were the first major tech conference to not be able to proceed. More on that soon! What a crazy year for Cloud.

Venture Capital 336

Venture Capital Sales Hiring AWS Cloud 336

Tom Tunguz

JUNE 14, 2022

Usage-based billing - the practice of charging customers by consumption rather than subscription - has become top of mind for many startups seeking to align their success with customer needs. We will collect questions from participants before the event, weave them into the conversation, and answer live questions at the end of the session.

Management 237

Management Finance Subscription Payment Features 237

Intercom, Inc.

DECEMBER 31, 2019

As we cross the threshold from one decade to another, it’s natural to look back at the previous 10 years and try to make sense of events. Viewed this way, it might seem like the 2010s were less eventful than the 2000s – after all, the tech giants of today are largely the same as a decade ago. Streaming disrupts the culture.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

JANUARY 31, 2021

So our Top 10 videos of the week added a bunch of “new names” due to our SaaStr University: Spring Semester event. “The Current State of SaaS Companies, Subscriptions and Retention with ProfitWell” A great update from a version of this data just after Covid hit. #3.

Scale 264

Scale Technical Review AI Sales Enablement 264

SaaStr

APRIL 27, 2023

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Spendflo offers the best buying, negotiation, renewal & tracking service for your SaaS subscriptions. Join these incredible companies to experience all the value of SaaStr!

Cloud 263

Cloud Scale Startup Sales Hiring 263

Clouded Judgement

AUGUST 25, 2023

Our data store synchronizes unaggregated, historical profile data with real-time event data in a single system-of-record. Event data allows customers to send behavior-triggered messages that keep consumers engaged with the right message at the right time. The vast majority of our subscription plans today are monthly.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

SaaStr

DECEMBER 29, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr!

Scale 275

Scale Underperforming Technical Team B2B AI 275

SaaStr

APRIL 28, 2019

” The Slack Fund is tiny. “As of January 31, 2019, Slack Fund has invested $10.1 million in 46 companies, with $5.2 million funded by Slack and the balance funded by the venture capital funds who partner with Slack Fund.” ” The Slack Fund is tiny. “As of January 31, 2019, Slack Fund has invested $10.1

Scale 279

Scale Venture Capital SMB Enterprise 279

SaaStr

FEBRUARY 9, 2021

After Covid hit, we needed to do a lot more webinars and digital events! From just 8% growth in ’18 to ’19 — hyper-mature — to a stunning 59% growth rate after Covid and to almost 100% year-over-year growth at the end of 2021. A Covid Beneficiary, indeed.

Scale 289

Scale Enterprise Scaling Cloud 289

Stax

MARCH 12, 2024

In an ideal world, all customers would pay an invoice the moment they receive it. But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Promptly collecting payments from your customers is essential to run a sustainable business.

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

SaaStock

JANUARY 23, 2019

Established global SaaS companies have the success stories to prove just how much SaaS has helped companies of all kinds improve their bottom lines by adopting cloud-based subscription. It will include: SaaS.City , the pre-event day filled with hands-on workshops and bootcamps taking place all around Hong Kong. What else to expect.

Scale 229

Scale Subscription Payment Features SaaS 229

USIO

APRIL 22, 2024

Unlike many competitors who rely on third-party vendors for crucial components of their payment systems, Usio develops and maintains its technology in-house. In fact, Usio powers many other payment providers via a white-label solution.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

Stax

NOVEMBER 11, 2024

These transactions usually process within one to three business days and are most commonly used for payments such as direct deposits for payroll, recurring bill payments, and B2B invoice payments. Simply put, check payments are the analog version of ACH transfers.

Payment Services 88

Payment Services Payment Methods Merchant Services Payments 88

Payrix

JANUARY 30, 2024

Their cloud-based software suite supports donor engagement, member management, event planning, volunteer tracking and more, allowing their clients to put focus back into doing good. In pursuit of transforming how nonprofits are supported, Neon One knew their clients faced integration issues and lacked payments expertise.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

SaaStr

FEBRUARY 14, 2021

. “How to Do ABM Campaigns (For Real) in 2021 with Snowflake” This session was great, and in fact we sort of ran out of time, so we’ll do a v2 at a future SaaStr event this year! #5. “Fireside Chat: Jyoti Bansal, harness.io & Dev Ittycheria, MongoDB” A great chat between two iconic Unicorn CEOs.

Acquisition 221

Acquisition Subscription Payment Features Trends 221

Stax

MAY 30, 2024

The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database. Attend Industry Events Network with business owners, investors, and potential customers. Presence at these events can also lead to media coverage.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

FastSpring

APRIL 17, 2024

Join us at the Palmer Events Center, in Austin, TX, from May 13th to 15th, for an extraordinary event dedicated to all things SaaS. We handle every payment need from subscription management to tax collection, remittance and more so your business can go farther, faster. We’d love to talk with you in person!

Payment Services 133

Payment Services Merchant Services SaaS Payments Payment Solutions 133

SaaStr

DECEMBER 7, 2020

With the right tools, you can leverage product-led growth, a disruptive go-to-market strategy, that’s been adopted by the most successful companies in the subscription business, including Slack, Dropbox, Twilio and Shopify. Splash – Virtual and in-person event marketing built for scale. . Grab your free keynote pass here.

Scaling 179

Scaling compliance Churn Innovation 179

SaaStr

OCTOBER 20, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. Join these incredible companies to experience all the value of SaaStr!

Scale 202

Scale compliance Healthcare AI 202

FastSpring

OCTOBER 13, 2023

Merchant of record and payment services provider platforms may each offer varying levels of additional features, such as integrations and API connections, subscription management functionality, customer support, and more. Pricing starts low per transaction, but it will add up quickly if you’re looking for a more robust service.

Payments 115

Payments Payment Services Payment Methods Merchant Services 115

Intercom, Inc.

APRIL 12, 2018

We also cover why Dribbble has remained invite-only, how grassroots events have grown the Dribbble brand, and much more. A lot of the features in the Dribbble Pro subscription were built in reaction to requests we’ve gotten from the community. Growing a brand through meetups and events. That informs our roadmap.

Business 215

Business Branding Startup Leadership 215

FastSpring

FEBRUARY 22, 2024

Ready to join the game industry’s premier professional event? Join us at the Moscone Center in San Francisco from March 18-22nd, for an extraordinary event dedicated to continually defining market innovations and providing insight into the future of games. If so, join FastSpring at Game Developers Conference 2024 at Booth S1931!

Merchant Services 133

Merchant Services Development Payment Services SaaS Payments 133