SaaStr

MAY 22, 2024

And … 92% of its revenue is from subscriptions. And its stock price is up +35% the last year, and +192% the past 5 years: 5 Interesting Learnings: #1. But in any event, it’s interesting how effective this is. But — it’s one that is very important to many of us that sell into the enterprise.

Revenue 299

Revenue Enterprise Cloud Pricing 299

Intercom, Inc.

OCTOBER 16, 2019

No matter the specifics of how your company adapts and grows, it’s crucial to be aware of how your pricing strategy relates to other aspects of your business. It’s all too easy to make the mistake of adopting a pricing model that is ill-suited to other aspects of your company, such as the go-to-market strategy or sales strategy.

Business Model 195

Business Model Scale Pricing Payment Methods 195

SaaStr

MAY 23, 2022

But public stock prices are way down, and venture capital is much tighter than it was just a few months ago. No matter what the contract says, get the renewal invoice out at least 60 days prior to expiration and ask for payment no later than the contract end date. So for many of us in SaaS, these are still the best of times.

Sales Hiring 325

Sales Hiring Management Airlines Venture Capital 325

FastSpring

JUNE 25, 2020

Invoice Refresh – We updated the look and feel of our invoices to provide a simple and modern buyer experience. Clear “Pay Now” button on unpaid invoices. New download button to easily turn an invoice into a PDF. Check out the latest features and improvements for the FastSpring app! New font styling.

Payment Features 147

Payment Features Payment Solutions Subscription Pricing 147

FastSpring

NOVEMBER 8, 2021

98% of SaaS companies experienced positive growth when they made core changes to their pricing models in 2020. As the B2B world continues to integrate SaaS, pricing models are adapting as well. Pricing Model #1: Segment-based. Then, you can dynamically display each variation in pricing tiers on your quotes and websites.

SaaS Payments 139

SaaS Payments Pricing Merchant Services Payment Solutions 139

FastSpring

SEPTEMBER 17, 2021

FastSpring is a Super Gold sponsor of this year’s SaaStr event. Here’s why we’re attending SaaStr — and what you can expect from us at the event. You can get a 20% event discount by pre-registering to visit our booth ahead of the show. You can get a 20% event discount by pre-registering to visit our booth ahead of the show.

Merchant Services 146

Merchant Services Payment Features Payments SaaS Payments 146

Payrix

APRIL 10, 2025

Perhaps your platform is specifically designed for HVAC businesses and does everything from route management to inventory to CRM all while processing and reconciling one-time and recurring payments. This is common when outsourcing payments. As you can see, embedding payments can transform a platforms potential.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

Tom Tunguz

JUNE 14, 2022

Usage-based billing - the practice of charging customers by consumption rather than subscription - has become top of mind for many startups seeking to align their success with customer needs. We’ll explore: lessons on usage-based pricing throughout Twilio’s evolution. best practices around lengthening runway.

Management 275

Management Finance Subscription Payment Features 275

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. Transparency : The company is open and honest about product prices, updates, and changes. For instance, satisfied customers are more likely to renew their subscriptions month after month with a subscription-based streaming service.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

User Pilot

NOVEMBER 14, 2024

For example, CyberGhost VPN customers get a chance to purchase their other security tools, like a dedicated IP or CyberGhost Security Suite for Windows. These are available at the checkout at discounted prices. Notion drives customer expansion through user-based pricing. Usage-based pricing works in a similar way.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

SaaStr

DECEMBER 7, 2020

But we went on to host 5 incredible digital events that reached 100,000+ … and we’ll be back IRL in 2021. 9. “What Are Typical Price Increases in SaaS?” What’s a typical price increase I can expect when renewing my SaaS subscriptions? More on that soon! With the actual cold emails.

Venture Capital 336

Venture Capital Sales Hiring AWS Cloud 336

FastSpring

APRIL 23, 2024

Depending on your needs, sellers may run into a number of potential limitations with the Paddle platform: Paddle doesn’t accept as many alternative payment methods as other MoR partners. The subscription management system doesn’t support multi-product transactions. Digital invoices. Subscription and recurring payment collection.

Payment Methods 142

Payment Methods Payment Services Merchant Services Payment Solutions 142

Baremetrics

JANUARY 24, 2021

This article will discuss the relationship between price change and customer retention. If I raise the price, will customers leave? The biggest challenge that leaders face is understanding how to think about price optimization and customer retention with the right framework. Does my new price make customers unsubscribe sooner?

Retention 126

Retention Pricing SaaS Subscription 126

User Pilot

JULY 21, 2024

So you’ve decided to invest in Userpilot to bolster product-led growth , but you’re still unsure which Userpilot pricing plan to purchase? In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Product analytics.

Technical Review 104

Technical Review Pricing Software Review Enterprise 104

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. We look at annual churn, given the nature of those businesses that have annual or multi annual contracts with much bigger price items and tickets. Pricing is so sticky inside companies.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaSOptics

APRIL 14, 2022

SaaS pricing is typically done on a subscription basis where customers pay a recurring monthly or annual fee to use a company’s software. In recent years, usage-based pricing has become popular amongst growing SaaS companies and their customers—but is it the right choice for your business? Types of Pricing Models.

Payments 98

Payments Pricing SaaS Payments Payment Services 98

SaaStr

DECEMBER 29, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. in SaaS purchases across 1,300+ suppliers, the Vendr SaaS buying platform enables the world’s fastest-growing companies to purchase SaaS, without friction and at a fair price.

Scale 278

Scale Underperforming Technical Team B2B AI 278

User Pilot

OCTOBER 19, 2024

Pricing : Userpilot offers flexible plans tailored to startups and mid-sized SaaS businesses, with pricing starting at $249 per month for the basic plan. Pricing : Qualaroo offers a free forever plan with all features included for startups and small businesses for up to 50 monthly responses.

Software Review 105

Software Review Technical Review Software B2C 105

User Pilot

OCTOBER 24, 2023

From the messaging, positioning, and pricing models, every little detail needs to be perfect for product-led growth to take off. TL;DR Usage-based pricing is a consumption-based pricing model that charges customers based on how much they use a product (instead of at a flat monthly rate). What is usage-based pricing?

Pricing 105

Pricing Payment Solutions SaaS Payments Payments 105

Chart Mogul

NOVEMBER 25, 2024

In ChartMogul, data imported from your subscription billing system(s) serves as the foundation for calculating your SaaS metrics. All imported billing and subscription data —– like invoices, line items, transactions and subscription events —– can be edited.

Payment Features 52

Payment Features Data Subscription Metrics 52

SaaStr

FEBRUARY 14, 2021

. “How to Do ABM Campaigns (For Real) in 2021 with Snowflake” This session was great, and in fact we sort of ran out of time, so we’ll do a v2 at a future SaaStr event this year! #5. Since then, Qualtrics IPO’d and now is worth $23 Billion! Jyoti will be back at SaaStrBuild.com Mar 9-10 so join us there! #10.

Acquisition 247

Acquisition Subscription Payment Features Trends 247

User Pilot

NOVEMBER 23, 2023

That said, the Hotjar pricing model can be both expensive and confusing if you don’t familiarize yourself with all its quirks. In this guide, we’ll walk you through each subscription tier to help you find the right option for your needs! What is Hotjar pricing? Hotjar offers a 15-day free trial on its paid plans.

Pricing 105

Pricing Investment Software Review Scale 105

Clouded Judgement

AUGUST 25, 2023

As far as an expected timeline - typically companies launch their roadshow ~3 weeks after filing their initial S-1 (the roadshow launches with an updated S-1 that contains a price range). Our data store synchronizes unaggregated, historical profile data with real-time event data in a single system-of-record.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

User Pilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Finding a product that not only suits your business needs but also delivers value at the right price can be daunting. It has a 14-day free trial and three subscription packages: Basic, Professional, and Corporate.

Pricing 98

Pricing Software Review Technical Review Onboarding 98

SaaStock

JANUARY 23, 2019

Established global SaaS companies have the success stories to prove just how much SaaS has helped companies of all kinds improve their bottom lines by adopting cloud-based subscription. improving positioning and pricing. Bridging that gap is where we believe we can help. go-to-market strategies. developing inside sales teams.

Scale 229

Scale Subscription Payment Features SaaS 229

Stax

JANUARY 28, 2025

Seamless integration with your existing tech stack: you must ensure that the providers payment gateway will easily integrate with your existing eCommerce CMS (Content Management System), website CMS, or SaaS platform. This is to ensure customers can easily find the button when evaluating payment options on your site.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

User Pilot

JANUARY 2, 2025

Asana’s churn survey Asana uses a churn survey to understand why users cancel their subscriptions. Understanding the main reasons for customer churn can inform products, pricing, or support improvements. And set it to recur every 3-4 months. When measuring CES or new feature success , event-based triggering works better.

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

SaaStr

DECEMBER 7, 2020

With the right tools, you can leverage product-led growth, a disruptive go-to-market strategy, that’s been adopted by the most successful companies in the subscription business, including Slack, Dropbox, Twilio and Shopify. Splash – Virtual and in-person event marketing built for scale. . Grab your free keynote pass here.

Scaling 192

Scaling compliance Churn Innovation 192

User Pilot

MARCH 14, 2023

How competitive is Chameleon pricing? However, limited analytics functionality and the pricing lets it down. Userpilot is the most competitive of the three products in terms of price and the features it offers. The Chameleon pricing strategy is built around 3 main plans: Startup, Growth, and Enterprise. Chameleon Pricing.

Pricing 98

Pricing Software Review Onboarding Enterprise 98

SaaStr

JULY 5, 2019

What’s A Typical Price Increase I Can Expect When Renewing A SaaS Subscription? Raising pricing on existing customers is complicated. #16. Exhibiting at Events is Expensive. Why Some SaaS Companies Stall Out at $20m ARR. Not all ARR is created equal. More on why here. #17. Get it right, you grow faster. #18.

Sales Hiring 199

Sales Hiring Scale Venture Capital Acquisition 199

Blulogix

JANUARY 14, 2025

This event is designed to provide actionable insights that will transform how you approach billing and revenue management. Date: February 5, 2025 Register Now About BluLogix About BluLogix BluLogix specializes in helping businesses simplify subscription management, manage complexity, and unlock growth. BluLogix is here to help.

Subscription 52

Subscription Payment Features Strategy Management 52

Neil Patel

FEBRUARY 13, 2021

Wix also caters to diverse niches, including blogging, photography, ecommerce, music, events, hospitality, bookings, restaurants, forums, and much more. With Wix, you can choose to cancel your subscription at any time. Wix takes care of all that for you, included in your monthly subscription. Wix Pricing.

Payment Methods 143

Payment Methods Software Review Systems Review Payment Solutions 143

User Pilot

OCTOBER 31, 2023

Pricing page best practices are particularly important since complicated pricing drives away leads that would otherwise contact sales. In this guide, we’re going to go over 13 best practices for designing a pricing page that converts! Mailchimp has a comparison table on its pricing page to help visitors compare plans.

Pricing 103

Pricing Scale SaaS Payments Payments 103

User Pilot

SEPTEMBER 21, 2023

This insight allows you to optimize the trial experience, increasing users’ likelihood of transitioning from free trials to paid subscriptions. This early warning system enables you to intervene with retention strategies, reducing the likelihood of users canceling their subscriptions. That’s a sign of friction.

Payment Features 105

Payment Features Customer Lifetime Value User Experience Churn 105

Stax

NOVEMBER 11, 2024

These transactions usually process within one to three business days and are most commonly used for payments such as direct deposits for payroll, recurring bill payments, and B2B invoice payments. Simply put, check payments are the analog version of ACH transfers.

Payment Services 88

Payment Services Payment Methods Merchant Services Payments 88

Stax

MAY 30, 2024

The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database. Attend Industry Events Network with business owners, investors, and potential customers. Presence at these events can also lead to media coverage.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Stax

MARCH 18, 2025

However, a SaaS company providing global HR and payroll solutions may have a few hundred customers paying a monthly or annual feein other words, making recurring payments over a longer period of time. Churn is the percentage of customers that end their subscriptions within a certain amount of time. Churn rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117