SaaStr

DECEMBER 29, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Empower your inside sales team by automating the hardest parts of outbound calling. Join these incredible companies to experience all the value of SaaStr!

Scale 278

Scale Underperforming Technical Team B2B AI 278

SaaStr

APRIL 28, 2019

As part of our new 5 Interesting Learnings series, here are a few: Freemium continues to scale for Slack, but now more as a lead gen tool. Free also serves as a hunting ground for sales to find prospects and leads. Slack notes this is now the primary value of self-service (lead generation vs. direct conversion).

Scale 279

Scale Venture Capital SMB Enterprise 279

SaaStr

NOVEMBER 26, 2019

Hear from Duo Security’s VP of Inside Sales America on how to build a $2.3B sales team. Jennifer Lawrence | VP, Inside Sales @ Duo Security. Today I’m going to start by telling you a little bit about me, a little bit about Duo, and then the secrets to building a killer inside sales org.

Scale 296

Scale Sales Hiring Underperforming Technical Team Sales 296

Stax

MARCH 18, 2025

However, a SaaS company providing global HR and payroll solutions may have a few hundred customers paying a monthly or annual feein other words, making recurring payments over a longer period of time. Churn is the percentage of customers that end their subscriptions within a certain amount of time. Churn rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

FastSpring

JANUARY 10, 2023

In broad strokes, recurring billing consists of four steps: Setting up trials, recurring billing intervals, and pricing models. Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Chargebee: Supports Complex Subscription Management.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

SaaStr

FEBRUARY 9, 2021

Sometimes yes, if you need lead-capture, etc. After Covid hit, we needed to do a lot more webinars and digital events! I can’t imagine another SaaS leader has even gone from super slow growth to hyper growth at this scale (almost $100m+ ARR). So it’s interesting to see it working at scale for ON24.

Scale 290

Scale Enterprise Scaling Cloud 290

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 163

Scale Payment Services Payment Methods Scaling 163

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. Four, people in the sale? Kristen Habacht: Well, there’s none in sales.

Merchant Services 266

Merchant Services Scale Sales Recruiting Sales 266

SaaStr

APRIL 27, 2023

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. QuotaPath is the most adaptable compensation solution to bring Sales, RevOps, and Finance all on the same page. Companies waste up to 30% of their SaaS spend.

Cloud 264

Cloud Scale Startup Sales Hiring 264

SaaStr

JUNE 12, 2021

Since the dawn of the age of the subscription, forcing people to keep paying to use some small part of a web service has been a common strategy. And making it hard to leave a subscription has probably been a strategy employed by some since the very first gym opened. Word of mouth is the secret to scaling in SaaS.

Social Media 307

Social Media Scale Churn Subscription 307

Payrix

APRIL 10, 2025

As a result, leading platform providers in the space are implementing strategic payment solutions to help generate more revenue from their existing customer base, create stronger relationships with users, and streamline the payment experience for everyone involved. This is common when outsourcing payments.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

User Pilot

AUGUST 18, 2024

Salesforce is the best sales automation tool. Sign up for a Userpilot demo and learn how this all-in-one product growth platform can help scale your business processes. These tools help businesses automate processes and perform various tasks, making it easier to scale. Autocaptured events. Hotjar is the best heatmap tool.

Scale 104

Scale Scaling Software Review Social Media 104

SaaStr

JANUARY 31, 2021

So our Top 10 videos of the week added a bunch of “new names” due to our SaaStr University: Spring Semester event. “The Current State of SaaS Companies, Subscriptions and Retention with ProfitWell” A great update from a version of this data just after Covid hit. #3. Come learn how they got to $100M+ here. #8.

Scale 265

Scale Technical Review AI Sales Enablement 265

SaaStr

APRIL 7, 2022

We’ll have two full days of thought leadership content, networking opportunities, fantastic food, and fabulous evening events, all in the heart of Barcelona — snag your Europa 2022 tickets and catch up with us on the other side of the Atlantic this summer! Growth for us is about massive scaling and hiring. Luciana: Okay.

Sales Hiring 280

Sales Hiring Scale Sales Recruiting Outsourcing Services 280

SaaStr

DECEMBER 3, 2019

Jason asked me to find the two best marketing executives that I could to talk about how to generate more leads for your company. No, keep your hands up if you want more leads for your business? So today we’re going to talk about generating leads and I think we were going to break it into three sections. Keep your hand up.

Scale 162

Scale Sales Hiring Development Team Review Technical Review 162

Intercom, Inc.

OCTOBER 16, 2019

However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. It’s all too easy to make the mistake of adopting a pricing model that is ill-suited to other aspects of your company, such as the go-to-market strategy or sales strategy.

Business Model 195

Business Model Scale Pricing Payment Methods 195

User Pilot

JANUARY 2, 2025

If you’re searching for “survey examples”, you probably want to know: What do effective surveys from leading companies look like? The survey asks them how likely they are to recommend Wise to a friend on a scale of 010, which is quick to answer, making the feedback collection process frictionless. Was my guess right?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

User Pilot

OCTOBER 19, 2024

According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. However, what satisfies customers differs from one business to another.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

SaaStr

FEBRUARY 11, 2020

Aaron Ross discusses inbound and outbound sales and how to integrate Sales and Marketing Teams to re-ignite growth. There’s, I don’t know, 10,000 sales apps now or 10,000 marketing apps. Companies don’t have enough sales roles. The last one is, a lot of times, sales and marketing.

Scale 282

Scale Outsourcing Services Revenue Outsourced Development 282

FastSpring

SEPTEMBER 17, 2021

FastSpring is a Super Gold sponsor of this year’s SaaStr event. Here’s why we’re attending SaaStr — and what you can expect from us at the event. You can get a 20% event discount by pre-registering to visit our booth ahead of the show. You can get a 20% event discount by pre-registering to visit our booth ahead of the show.

Merchant Services 146

Merchant Services Payment Features Payments SaaS Payments 146

SaaStr

MAY 13, 2019

It did not lead to more sponsor leads or more subscribers to SaaStr Pro. But you also have to test things more thoughtfully as you being to scale. And most importantly, you have to speak with data once you are at Scale. We started this year with our newsletter subscriptions. Experimenting, yes.

Scale 216

Scale Scaling Engagement Payment Features 216

Chart Mogul

FEBRUARY 13, 2025

When and how to launch sales and marketing is a tough topic for most startup founders. But sales and marketing are the backbone of every successful go-to-market (GTM) strategy, and getting them right can be the difference between … When and how to launch sales and marketing is a tough topic for most startup founders.

Scale 52

Scale VP of Engineering Sales Hiring Startup 52

Intercom, Inc.

SEPTEMBER 18, 2019

When a prospect is watching TV or running errands, they’re not thinking about what kind of software to buy for their business. Live chat for marketing allows companies to connect in real-time with prospects who visit their website. Live chat messages can be customized and triggered based on a user’s search intent or completed events.

Scale 36

Scale Marketing Pricing Engagement 36

Sales Hacker

NOVEMBER 16, 2021

Lead generation is the lifeblood of any business. As a business grows, so will its lead generation channels and strategies. With this in mind, it’s important to identify the best tools to automate lead generation and why your team should invest in them. What is lead generation automation? Use prospect search filters.

Scale 126

Scale Outsourcing Services Artificial Intelligence Machine Learning 126

SaaStr

OCTOBER 20, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. Join these incredible companies to experience all the value of SaaStr!

Scale 203

Scale compliance Healthcare Education 203

Clouded Judgement

AUGUST 25, 2023

Our data store synchronizes unaggregated, historical profile data with real-time event data in a single system-of-record. Event data allows customers to send behavior-triggered messages that keep consumers engaged with the right message at the right time. The vast majority of our subscription plans today are monthly.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

FastSpring

AUGUST 3, 2022

There are several things you can do to prepare your go-to-market teams for changes in your prospects’ and customers’ buying behaviors and priorities. Account-based sales companies are accustomed to defining sales regions. Note: FastSpring helps companies scale with fewer company resources. and decrease again in 2023.

Scale 146

Scale Revenue Sales Compensation 146

SaaStock

JANUARY 23, 2019

Established global SaaS companies have the success stories to prove just how much SaaS has helped companies of all kinds improve their bottom lines by adopting cloud-based subscription. developing inside sales teams. Bridging that gap is where we believe we can help. go-to-market strategies. improving positioning and pricing.

Scale 229

Scale Payment Features Subscription SaaS 229

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. And now it’s all about like, can you really scale and execute? Dev Ittycheria : Thank you.

Sales Recruiting 265

Sales Recruiting Sales Hiring Scale VP of Engineering 265

SaaStr

MAY 22, 2024

And … 92% of its revenue is from subscriptions. About $1m Quotas for 5,000 Sales Reps Gartner is split into two divisions, and interestingly, both have quotas of about $1m per rep. #2. 92% of Revenue is Recurring If you’ve bought Gartner research, you know this. And its very profitable. Not too shabby!

Revenue 299

Revenue Enterprise Cloud Pricing 299

SaaStr

JULY 5, 2019

The Ultimate Guide to Scaling, Sales & Raising Capital (i.e., Important math and SaaS sales physics here to understand. #6. A look at what it takes to do enterprise SaaS sales at scale. #8. Why Your Cost of Sales Generally Doubles as You Scale. Exhibiting at Events is Expensive.

Sales Hiring 199

Sales Hiring Scale Venture Capital Acquisition 199

Intercom, Inc.

JUNE 16, 2020

The rise of the subscription model challenges businesses to place equal emphasis on conversion and retention , or risk spending themselves into oblivion. But first, let’s take a look at how loyalty emerged as a priority, and why leading businesses are investing in customers, not stakeholders or employees, to drive up revenue.

Scale 237

Scale Social Media Customer Support Scaling 237

FastSpring

AUGUST 30, 2024

FastSpring is thrilled to announce our participation in the Tokyo Game Show 2024 (TGS2024), one of the world’s premier gaming events. As a leading payment platform for gaming companies, we’re excited to showcase our commitment to supporting game developers and publishers on a global scale.

Merchant Services 148

Merchant Services Payments Payment Services Payment Methods 148

Point Nine Land

MAY 11, 2023

Perhaps I shouldn’t add to the noise … but it’s hard to keep up with the pace at which AI has been advancing in recent weeks and months, and putting my thoughts together in a blog post helps me sort them out (and often leads to great feedback and discussions). Louis has been writing about these topics for years (e.g. Hope to see you there !

Generative AI 128

Generative AI AI B2B Software 128

Natalia Luneva

JUNE 2, 2021

Video marketing has developed into event marketing and now encompasses a much broader scope of content formats. I interviewed 10 SaaS companies asking them: Why they use event marketing in their strategy; . What events they have organized; What the organizational process looks like; What results they have seen from their efforts.

Scale 105

Scale SaaS compliance Education 105

Intercom, Inc.

SEPTEMBER 8, 2021

Customers expect efficient, personalized support, which is why support leaders are turning to a conversational, messenger-based approach to help them strike that balance and offer personal support at scale. Powering support at scale. We attribute a large part of that to being able to be proactive with customers”.

Scale 237

Scale Headcount Mobile Communication 237

Sales Hacker

OCTOBER 18, 2024

Hello and welcome to The GTM Newslettr by GTMnow – read by 50,000+ revenue professionals weekly to stay up-to-date and scale their companies and careers. Jonathan Moss (EVP at Experity) showcased an Account Plan GPT that streamlines sales and marketing account research for outbound efforts. Link to GPT.

Sales Recruiting 104

Sales Recruiting Software Review Scale AI 104