User Pilot

JANUARY 23, 2023

How growth marketing differs from traditional marketing and growth hacking. TL;DR A growth marketing framework is a defined, data-driven process for achieving real growth as a business. It focuses on every aspect of the customer journey , from acquisition to retention. What is a growth marketing framework?

Growth Marketing 98

Growth Marketing Marketing Growth Hacking SaaS 98

Chart Mogul

APRIL 24, 2019

Much of my day-to-day is: getting my hands on the necessary data sets, running experiments, analyzing what is significant, and tweaking here and there to improve retention. We actually pushed new users into the app without a sign up screen during onboarding and found that engagement, retention, and LTV was much higher. A: Definitely.

Growth Hacking 53

Growth Hacking Mobile Technical Review Underperforming Technical Team 53

User Pilot

NOVEMBER 12, 2023

The growth hacking process is a process of rapid iterative experimentation: you analyze the current situation, generate ideas for improvement , prioritize them, and test their impact. This should happen at all stages of the funnel , but priority should go to activation because it has the biggest impact on growth.

Growth Hacking 104

Growth Hacking AI Search Onboarding Engineering 104

User Pilot

AUGUST 22, 2024

Maja is particularly known for her expertise in executing growth strategies that drive user acquisition, engagement , and retention. Maja Voje is a prominent entrepreneur, mentor, and growth marketing expert known for her “real world, real results” approach. Who is Maja Voje?

Scale 105

Scale Blockchain Growth Hacking Consulting 105

Sixteen Ventures

SEPTEMBER 24, 2023

It’s like […] The post Retention: Shifting from Reactive to Proactive to Stop Chasing and Start Leading appeared first on Customer-centric Growth by Lincoln Murphy. You know you need to shift from a reactive approach to a proactive one. Deep down, you feel the urgency, but the ‘how’ eludes you.

Retention 67

Retention Growth Hacking Churn Customer Success 67

Intercom, Inc.

DECEMBER 12, 2019

If it’s of real value to them, the positive experience they have will drive conversions and, crucially, retention. Consider this analysis from Georgios Chasiotis at Marketing & Growth Hacking: “The reason why we need to move beyond MQLs and SQLs is that people are tired of ‘marketing tricks’ that work only in the short-term.

Scale 169

Scale Growth Hacking Enterprise Scaling 169

Intercom, Inc.

MARCH 22, 2018

I was a consumer-facing PM and actually doing a lot of growth stuff before it was “growth hacking” – things like SEO, conversion rate optimization and lead generation. If you’re more early-stage you’re probably not going to want to focus on retention, assuming you have core product/market fit.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

User Pilot

JUNE 19, 2024

TL;DR Growth product manager is a specialist position within product management focusing on identifying and executing product-led growth opportunities in acquisition, engagement, and retention. Books : Hacking Growth : Learn proven tactics for rapid company expansion. Data-driven decisions are key to growth.

Management 59

Management Growth Hacking Scale Customer Lifetime Value 59

Incredo

OCTOBER 8, 2019

Just look at customer acquisition vs retention statistics. If you increase retention rate by 5%, you can increase your company’s profitability by up to 95%. What do you see? When you acquire a new customer, it costs you 5x more than if you retained your existing customer. Top 3 Facebook groups where you can 1.

Acquisition 148

Acquisition Strategy Technical Review SaaS 148

Sixteen Ventures

JULY 30, 2023

Many Customer Success Managers (CSMs) fall into the trap of reactive retention. The truth is, there’s […] The post Customer Retention: Proactive, Reactive, and At-Risk Analysis appeared first on Customer-centric Growth by Lincoln Murphy. You’re not alone. It feels like part of the job, right?

Retention 52

Retention Customer Success Management Growth Hacking 52

Intercom, Inc.

JULY 11, 2019

It’s now the ability to almost growth-hack your entire support experience and fundamentally change the fabric of the way customers work. That tends to have metrics that are maybe tied more closely to the product: things like usage, adoption, retention, etc. It’s not just this old-style image of an agent on a headset.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Sylvia Ng

FEBRUARY 17, 2016

Experience with Growth Hacking including retention. Solid Growth Framework knowledge. Relevant experience in working for (or with) a fast-growth consumer start-up from conception through commercial launch. At least 1 year experience in growth hacking tactics. Start-up experience. Background in UX.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Sixteen Ventures

MAY 31, 2023

This […] The post Customer Negotiation: Discounts, Retention, and Value appeared first on Customer-centric Growth by Lincoln Murphy. If you’re a Customer Success Manager (CSM) or a Head of Customer Success, you’ve undoubtedly encountered these dilemmas.

Retention 52

Retention Customer Success Pricing Management 52

User Pilot

AUGUST 14, 2023

TL;DR Growth marketing is achieving exponential and sustainable growth by implementing high-impact tactics across the user journey. The Pirate Metrics Framework is a great growth marketing framework – covering the 5 stages of acquisition , activation , retention , referral, and revenue. What is growth marketing?

Growth Marketing 98

Growth Marketing SaaS Payments Strategy Payment Methods 98

User Pilot

APRIL 30, 2024

TL;DR A marketing growth strategy is a comprehensive business growth approach focusing not only on customer acquisition but also on long-term engagement and retention. Growth marketing strategy vs. traditional marketing strategy Growth marketing focuses on the entire customer lifecycle , not just the initial acquisition.

Underperforming Technical Team 105

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 105

Sixteen Ventures

JUNE 11, 2024

Picture this: A potential customer signs up for your trial, excited […] The post Opt-In vs. Opt-Out Trials: The Hidden Impact on Customer Retention and Success appeared first on Customer-centric Growth by Lincoln Murphy. But here’s a critical question: Could your trial strategy be unintentionally driving customers away?

Retention 52

Retention User Experience Strategy Growth Hacking 52

Incredo

OCTOBER 8, 2019

Just look at customer acquisition vs retention statistics. If you increase retention rate by 5%, you can increase your company’s profitability by up to 95%. What do you see? When you acquire a new customer, it costs you 5x more than if you retained your existing customer. Top 3 Facebook groups where you can 1.

Acquisition 134

Acquisition Strategy Technical Review SaaS 134

User Pilot

OCTOBER 26, 2021

Using data and customer success stories , you’ll need to identify your Aha moments, Activation points, and ways of optimizing engagement to promote retention that will lead you to identify your North Star metric in four steps. Focus on Impact : It helps teams prioritize customer experience , which leads to improved acquisition and retention.

B2C 98

B2C Metrics B2B Retention 98

User Pilot

JUNE 28, 2024

TL;DR Growth product manager is a specialist position within product management focusing on identifying and executing product-led growth opportunities in acquisition, engagement, and retention. That goal can relate to any point of the customer journey , from acquisition to retention and expansion.

Management 52

Management Growth Hacking Technical Review Scale 52

Incredo

OCTOBER 2, 2019

This situation makes you to take better care of your growth strategy and always look for SaaS growth hacks that actually work. growth and we will explore ?n customer retention. SaaS companies fighting f?r ur share in the m?rk?t. ght product, success in the S??S nt relies on d?f?n?ng ur development ?tr?t?g?

Scale 131

Scale Scaling SaaS Business 131

User Pilot

FEBRUARY 4, 2023

When it comes to customer retention , figuring out how to wow a customer is crucial. In fact, excellent customer service is one of the best ways to increase customer loyalty and retention. After all, how can you expect to keep existing customers if you’re not able to meet (or exceed) customer expectations?

Social Media 97

Social Media Software Review Growth Hacking Education 97

User Pilot

JUNE 26, 2024

TL;DR Growth product manager is a specialist position within product management focusing on identifying and executing product-led growth opportunities in acquisition, engagement, and retention. In order to drive product growth throughout the funnel, there are several responsibilities a growth product manager must adopt.

Management 52

Management Growth Hacking Scale Customer Lifetime Value 52

Aaron Beashel

MARCH 13, 2014

In a recent post on my blog titled 4 stages of growth hacking , I make the point that optimising your Growth Engine is often an overlooked step of the Growth process. – Ask to people who have just arrived at your site.

Engineering 100

Engineering Growth Hacking Acquisition Churn 100

Brian Balfour

OCTOBER 13, 2017

Smooth sailors, where growth feels like the wind is at your back. The difference between these two are not the common mantras of build a great product, product market fit is the only thing that matters, or growth hacking. What are the natural retention mechanisms of the product? Learn More Growth, One Email Per Post.

Sales Recruiting 111

Sales Recruiting Software Review Growth Hacking Retention 111

The Marketing & Growth Hacking Publication

FEBRUARY 14, 2019

Customer retention for brands who used at least three channels in their automation workflows was at about 90%. Just the option of a third channel, no matter what it was, boosted customer retention that much. Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group. Write for us.

Marketing 45

Marketing Growth Hacking Branding Retention 45

The Marketing & Growth Hacking Publication

MARCH 19, 2019

And more exciting is that you can get many views on a limited budget 8: Email Marketing E-mail marketing is often cited as the most effective digital marketing channel for customer retention, and it is cost effective. As a result, if you do not have an email list, start now to grow your list. You need to create an email database, urgently.

Social Media 53

Social Media Growth Hacking Marketing Business 53

The Marketing & Growth Hacking Publication

APRIL 8, 2019

Harness as many methods and channels to learn from as you can, and make sure you keep both acquisition and retention in mind at all times. Their three-step approach is clear and example driven, with an emphasis on retention and LTV. link] Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group.

Mobile 40

Mobile Growth Hacking Underperforming Technical Team Advertising 40

FastSpring

SEPTEMBER 16, 2022

If you’re interested in specific forum channels, service provider suggestions, LinkedIn and social media connection opportunities, a podcast, a facebook group, in-person meetups, webinars and templates, or just more software and SaaS growth hacks in general, we’d like to hear about it. Voice Your Opinions.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

FastSpring

JANUARY 27, 2022

7 growth hacks from the SaaS experts. How SoStocked increases retention through grandfathering existing customers into lower prices. Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Chart Mogul

APRIL 29, 2020

A content delivery network is one of the easiest “growth hacks” The easiest way to increase the sales, user loyalty, and retention rate of your web project is to improve its pages’ performance. And, since even a one-second delay can drop conversion by 20% , saving users time saves your sales.

Scale 90

Scale Underperforming Technical Team Technical Review Software Review 90

OpenView Labs

SEPTEMBER 2, 2021

Growth strategy experts: These players come in later, and work to perfect pricing to optimize for conversion, expansion, and retention. What makes a great senior growth hire? You’re not likely to find people with more than five years of experience in “true” growth. So, what about experience?

Sales Hiring 72

Sales Hiring Scale Growth Hacking Benchmarks 72

User Pilot

JUNE 12, 2024

TL;DR Growth product manager is a specialist position within product management focusing on identifying and executing product-led growth opportunities in acquisition, engagement, and retention. Do better and balance both to drive long-term business growth. Do better and balance both to drive long-term business growth.

Management 52

Management Scale Growth Hacking Acquisition 52

User Pilot

SEPTEMBER 2, 2020

Which tools do you guys use for user retention? We get these questions *a lot* in our Product Growth and Retention group (go check it out, BTW.!), But hopefully – now whenever you need a new tool for user activation, feature adoption or retention – you’ll know where to start. Product Growth Tools: Activation.

Payments 78

Payments Payment Solutions Software Review SaaS Payments 78

User Pilot

FEBRUARY 26, 2023

Companies that prioritize digital engagement tend to build brand awareness with their target audience and improve customer retention. This will tell you how engaging your product is and can serve as a leading indicator for customer loyalty or retention. What are the benefits of digital customer engagement?

Engagement 98

Engagement Technical Review Software Review Social Media 98

Intercom, Inc.

JUNE 21, 2018

What was your team’s approach to retention, and how integral was it to your success? There’s not really a lot of SMB, which is more like growth hacking rather than breaking into bigger deals. Max: Getting people to create a second course was part of sales. A lot of my advising is actually around hiring.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

The Marketing & Growth Hacking Publication

FEBRUARY 11, 2019

And healthy net revenue retention targets should be 100–120% after expansion. ?? Brent Scooter Math Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group. Great Read : Tom Tunguz on what metrics make free trial models work. Thanks for listening. Have a great week. Write for us.

Sales Hiring 40

Sales Hiring Growth Hacking Transportation Advertising 40

User Pilot

FEBRUARY 14, 2021

SaaS Growth Strategy #1: Product-Led Growth. As the Chief Sumo of Sumo Group, Noah Kagan , says, “ Identify marketing channels that are already working for you right now and look for ways to growth hack them to a whole new level. ”. Your retention and churn rates depend on it. In-app marketing. Activation.

Strategy 98

Strategy SaaS Software Review Social Media 98