Totango

MAY 15, 2024

From the urgent need for organizations to operate like startups to the surprising disparity in AI adoption between CS and support teams, these experts didn’t hold back. 1: For CS to jump ahead with AI, teams will need to operate like a startup Startups are known for their agility, adaptability, and willingness to experiment.

Customer Success 106

Customer Success AI Underperforming Technical Team Technical Review 106

SaaStr

JUNE 13, 2024

Every week, there are significant new developments in tech. If you go to a team and say, “I can do 70% of what your team is doing now automatically and at a fraction of the cost.” It’s a playbook you’re developing, and it’s not easy. It’s not a bad thing. There will be jobs that no one could have envisioned.

Scale 239

Scale AI Sales Underperforming Technical Team 239

Chart Mogul

NOVEMBER 7, 2019

At the Product-Led Institute, we developed the “Triple-A” sprint, which focuses on rapidly identifying problems, building solutions, and measuring impact. The Triple-A sprint gives you a way to build a sustainable growth process and can be used by any team in your business. At the end of the day, it’s still s**t.

Underperforming Technical Team 52

Underperforming Technical Team Development Churn Engineering 52

SaaStr

OCTOBER 30, 2021

I considered the four companies and chose Gorgias based on my experience with their team during the interview process. I had also worked in customer service and e-commerce in the past and knew this market was prime for disruption. Together, we developed sales pitches, built out a robust sales process in just a couple of weeks.

Scale 257

Scale Sales Hiring Sales SMB 257

GetUplift

JULY 4, 2024

They’re truly partners and an extension of our team. Michela Fossati-Bellani VP of Growth Marketing , Strata Identity Optimizing your website, campaigns and marketing strategy for conversion — regardless if it’s to a free trial, a paid plan, a demo, a sales call or a sign up for the company newsletter — is never easy.

Scale 73

Scale Technical Review B2B Strategy 73

Sales Hacker

NOVEMBER 3, 2023

We will be hosting monthly digital events, kicking off the series with none other than Lars Nilsson who coined the phrase account-based sales development himself. Hottest GTM jobs of the week: Growth Marketing Manager at Spekit – more details here. Sales Development Representative at Luminous – more details here.

Interviewing 93

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 93

Intercom, Inc.

MAY 24, 2018

As the Head of Growth Marketing at Clearbit , and previously a co-founder and CEO of more than a few startups (including WorkMob, ApiXchange, and GoFlow), Matt Sornson knows these pitfalls intimately and how to avoid them. Here are five quick takeaways: At Clearbit, all marketing falls under growth marketing.

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

Sales Hacker

JUNE 6, 2022

Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker. Hey William, Really impressed by what the Lavender team has done so far. Subject A: Partner Driven Growth. Cheers, Rep.

Scale 83

Scale Underperforming Technical Team Acquisition Scaling 83

Sales Hacker

AUGUST 4, 2022

But it won’t help you if you don’t leverage it to actually develop and grow relationships. I looked for clues to who they were: Maybe a sports team in the background of a profile picture, or a picture of their favorite pet, etc. In other words, I worked to develop real human connections based on real interactions.

Scale 83

Scale Underperforming Technical Team Social Media Payments 83

User Pilot

MAY 5, 2022

Product managers lead interdisciplinary product teams to deliver products that bring value to customers. Product managers monitor and control the product lifecycle while ensuring there is the right corporate environment for its development. The product development process is one aspect of the product management process.

Management 87

Management Underperforming Technical Team Market Research Development 87

Intercom, Inc.

JUNE 7, 2018

Meanwhile, Sean has used that same approach to growth at LogMeIn, Eventbrite, Lookout and Qualaroo. Today he’s the founder and CEO at GrowthHackers , whose software, community and annual conference help teams work together to drive breakout growth results for “must have” products and services.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

User Pilot

APRIL 19, 2024

Effective market research requires clear and measurable objectives, guiding decision-making and ensuring relevance to the project’s needs, and should be accompanied by appropriate methods , including both primary and secondary research. This allows businesses to tailor their offerings and engage more effectively with their target market.

Market Research 52

Market Research Sales Recruiting Marketing Underperforming Technical Team 52

Baremetrics

APRIL 16, 2021

If so, how much money will you need to build your product and get it to market and what types of capital will you employ to do so? This capital should be used for product development and the people required to help you build it. This is not the time to invest in sales and marketing. Debt capital gets a bad name.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

User Pilot

FEBRUARY 17, 2022

Continuous discovery is the process of conducting small research activities through weekly touchpoints with customers, by the team who’s building the product. In other words, it’s a mindset of developing a cadence of having conversations with your customers and getting regular feedback from them. The product team and the trio.

Sales Recruiting 87

Sales Recruiting Underperforming Technical Team Interviewing Machine Learning 87

User Pilot

SEPTEMBER 28, 2023

There are many benefits to running a marketing experiment but a few notable ones are: Behavioral insights. Marketing experimentation can offer key insights into customer behavior so you have a better understanding of your users’ preferences. Sustained growth. Data-driven optimization.

Marketing 86

Marketing Underperforming Technical Team Onboarding Metrics 86

OpenView Labs

APRIL 13, 2020

Over the last 10 years, “growth” has become a thing in tech. There are new job titles—growth marketing, growth product manager, growth engineer, head of growth—and new opportunities that have changed the way companies think about how to grow their revenue or users. But what the hell is “growth” really?

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

Unbounce

SEPTEMBER 15, 2020

My guinea pigs for this experiment would be two recent campaigns our marketing team had worked on: the ecommerce lookbook and the SaaS optimization guide. The team had created both of these ebook download pages in Unbounce, but we hadn’t been able to return to them and optimize very much in the months since we published.

AI 145

AI Artificial Intelligence Machine Learning Underperforming Technical Team 145

User Pilot

JUNE 20, 2022

In this article, we’ll explain what A/B testing is, why it matters for product managers, and how product teams should plan and run a test. Split testing starts with developing a hypothesis that you want to verify. Product managers use A/B tests to develop products that will resonate with customers. How to conduct an A/B test.

Management 52

Management Software Review Underperforming Technical Team Onboarding 52

User Pilot

OCTOBER 20, 2023

Evaluate the impact of your product and marketing strategies in increasing customer satisfaction. Use detailed insights to target your growth marketing efforts and PLG strategy. User-generated content on these sites often ranks on Google as well, so addressing negative sentiment can help you mitigate bad reviews in the future.

Artificial Intelligence 52

Artificial Intelligence Social Media Software Review Technical Review 52

SaaStr

JULY 29, 2022

We’ve been in the consumer market for a very long time. And we’re about to add basically a team collaboration tier on top of the product. The second question is more about, given that we’re basically users would be self qualifying into team management offering like a project management, et cetera.

Scale 209

Scale Scaling Sales Hiring Enterprise 209

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

Chart Mogul

JULY 1, 2020

Since we’re big fans of customer interviews, and because we didn’t want to make this article too subjective, we’ve also included the perspective of other 8 business owners, marketing managers, and growth marketers that agreed to share their know-how with us. Customer development interviews. Let’s dig in! Click To Tweet.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Baremetrics

DECEMBER 12, 2019

Growth hacking. Growth marketing. Whatever you call it, growth is a key goal for businesses. For senior executives, CEOs, and founders, instilling a growth mindset in employees is a major key to success. Executives’ jobs are highly focused on motivating their team members to be as growth-minded as possible.

Social Media 96

Social Media Construction Growth Hacking Underperforming Technical Team 96

The Marketing & Growth Hacking Publication

APRIL 19, 2019

A single bad review could lead to the loss of a potential customer. Acknowledging the issue and informing the rattled customers about your swift support will relax them and reduce the chances of them bad mouthing your business. While hiring a team of full-time analysts for the job is a good option, it is an expensive one.

Social Media 40

Social Media Underperforming Technical Team Growth Hacking Software Review 40

Chart Mogul

JULY 1, 2020

Since we’re big fans of customer interviews, and because we didn’t want to make this article too subjective, we’ve also included the perspective of other 8 business owners, marketing managers, and growth marketers that agreed to share their know-how with us. Customer development interviews. Let’s dig in!

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Sales Hacker

DECEMBER 11, 2020

Promote inclusivity and invite your most introverted colleagues to speak and share their ideas in team discussions. In business, but especially in the world of B2B sales & marketing, it often feels like folks are putting on an act (or trying to be something they’re not) — I often share videos of me playing the guitar on LinkedIn.

Sales 122

Sales Systems Review Education Underperforming Technical Team 122

Chargify

APRIL 23, 2019

If you have a clear answer to the first question and a confident ‘Yes’ for the second, then you’ve got problem/solution fit and a hypothesis, and it’s time to start pressure testing your idea,” advises growth marketing consultant Lauren Bass. You’ll also hear this stage called validation or the product/market fit stage.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Incredo

DECEMBER 12, 2019

Why software reviews are your best friends and why you need them? #1 Bad reviews teach, good reviews sell Not all of your reviews will be positive. Bad reviews point out to your weaknesses, helping you better your customer support, product, onboarding, whatever issue they address. Put them in a place where they will shine.

Software Review 37

Software Review Systems Review Software Social Media 37

User Pilot

JUNE 10, 2019

Product led growth marketing is like the business equivalent of really great storytelling. That’s why we wouldn’t dare tell you what product-led growth marketing is or how to do it. Instead, we’re going to show you how to drive it in your role as head of growth or product marketer. And that is ?

Growth Marketing 127

Growth Marketing Scale Marketing Sales Hiring 127

OpenView Labs

SEPTEMBER 19, 2019

Sales teams were primarily responsible for driving revenue through outbound calls. Marketing and sales teams started working hand-in-hand to offer a better experience by educating and nurturing leads with low buying intent first, until they become sales-ready. This is the idea behind the traditional inbound marketing framework.

Strategy 40

Strategy Technical Review Underperforming Technical Team Acquisition 40

SmartKarrot

OCTOBER 26, 2022

However, far too often, companies do not have a set process in place for developing these crucial client relationships. Since this is a corporate decision, you should consult with other departments of the organization, like the marketing team, a customer success team , and business stakeholders.

B2B 11

B2B Management Underperforming Technical Team Software Review 11

Chart Mogul

APRIL 24, 2019

Here she shares her thoughts on setting mobile growth strategy, measuring success, and of course, key subscription metrics for teams with mobile apps. GetResponse provides an all-in-one online marketing platform for teams that need to build landing pages, send emails, run webinars, and more. A bit of background.

Mobile 53

Mobile Growth Hacking Technical Review Underperforming Technical Team 53

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MARCH 20, 2020

As for Rachel, prior to joining Pilot, she saw the hyper-growth of Slack firsthand enjoying a couple of different roles including Head of Growth Marketing and then also Head of Self Service and Platform Marketing. And so that’s when I went to Slack to start their growth marketing team.

SMB 185

SMB Scale Startup Marketplace as a Service 185

Intercom, Inc.

JUNE 28, 2018

For instance, in a workplace you don’t need to ‘follow’ your coworkers; you’re on teams automatically, you know you’re on the same email domains, and it’s much easier in many ways. That’s an idea developed in one of your most famous essays, “The Law of Shitty Clickthroughs.”

Retention 160

Retention Underperforming Technical Team Acquisition Metrics 160

Intercom, Inc.

JUNE 28, 2018

For instance, in a workplace you don’t need to ‘follow’ your coworkers; you’re on teams automatically, you know you’re on the same email domains, and it’s much easier in many ways. That’s an idea developed in one of your most famous essays, “The Law of Shitty Clickthroughs.”

Retention 126

Retention Underperforming Technical Team Acquisition Metrics 126