SaaStr

MARCH 1, 2022

5%+ pricing increases help fuel growth. Cloud product pricing went up 5% a year last year, and legacy server products went up much more. Should you have annual price increases in SaaS? Headcount up 7%, while revenue is up 37%. But that only increases total headcount 7% which revenues went up 37%.

Scale 262

Scale Marketplace as a Service Headcount Cloud 262

SaaStr

DECEMBER 16, 2022

How do you enter a highly competitive marketplace, carve a niche for yourself, and then scale the business to $100 million+ ARR? Entering a hyper-competitive marketplace . Entering a crowded marketplace as a new business can be intimidating, especially when established players with a solid customer base surround you.

Outsourcing Services 282

Outsourcing Services Scale Sales Hiring Outsourced Development 282

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

BetterCloud

MARCH 17, 2025

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Maybe youre spending the right amount of money, but you need more seats, or you might be paying for a service that nobody uses. What is SaaS budgeting?

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Payrix

FEBRUARY 21, 2024

To start the series, Ian and his guest Andy Meadows, Head of Partner Success Management for Payrix, dive into the topic of resourcing and what you need to consider when it comes to selling payments, boarding and underwriting, service and support, and development and tech. And what are they tripping up on? And I mean that, day one.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

Brian Balfour

JANUARY 4, 2017

They have four different pricing tiers targeted at different types of customers: As shown on their pricing page, their tiers cover the following: Personal $10/month – Likely targeted at individual professionals, sole proprietors, contractors and very small businesses. To change your pricing tiers for certain types of customers.

Scale 71

Scale Marketplace as a Service Acquisition Content Marketing 71